The broader purpose of our research was to investigate the representations of teachers of different specialties serving in school units in Thessaloniki regarding burnout syndrome. Subsequently, the individual objectives and the corresponding research questions were identified. In particular, the degree of burnout and the factors that contribute to the creation of the syndrome were examined, and the relation between the demographic data and work characteristics and burnout was studied.
This section begins with an attempt to explain, interpret, and comment on the results obtained from the descriptive analysis and statistical control of research data. Subsequently, the limitations of research are listed, and finally, ideas are developed that can be the seed for future research work.
5.1. Levels of Burnout of Teachers as a Whole
The teachers who participated in the survey during this time and in these specific conditions showed overall moderate burnout. In particular, the examination of the three components of the Maslach scale showed that the levels of emotional exhaustion and personal achievement are also moderate, while the degree of depersonalization is low. This result is consistent with the results of other surveys conducted at the same educational level–i.e., secondary [
23]-as well as with a different research project carried out in primary education [
33], but also with a research project that studied both levels simultaneously [
34].
However, it is important to mention that concerning the levels of burnout, the findings of the research that have been conducted in Greece and abroad differ. Thus, research carried out internationally reveals that teachers experience intense burnout [
19,
35,
36,
37,
38,
39,
40]. Similarly, research that focused on teachers in Greece showed that the degree of burnout is high [
41]. In contrast, research conducted mainly in Greece has led to the conclusion that Greek teachers experience low levels of burnout [
27,
41,
42,
43,
44].
The fact that Greek teachers are less affected by burnout, showing moderate levels of burnout compared to their foreign colleagues, can be explained by the different culture that is particular to each country and also by the differences in the education systems. The main characteristic of Greek culture is the development of close work relations and family ties, a fact that acts encouragingly and supportively for the employee, restraining and mitigating the degree of burnout. Furthermore, the working hours, the high number of public holidays, and the long vacations favor the Greek teachers and give them the opportunity to discharge and reduce work intensity, as well as to engage in other activities that offer them pleasure and help them mitigate burnout. In addition, the fact that teachers in Greece are permanent offers them greater job security compared to their foreign colleagues. This is one of the advantages of the profession and significantly alleviates burnout. Even though the weaknesses of the Greece education system as a whole, on the one hand, often may not encourage innovative actions and initiatives, on the other hand, it relieves the school—and, therefore, its teachers, too—from the stress of securing material and human resources.
In addition, the fact that the surveys in Greece were carried out at different time periods may explain the difference in their findings, whether they show lower or more intense burnout.
5.1.1. Teacher Burnout Commentary by Specialty
The comparative study of participants’ burnout by specialty showed that there are no significant differences between the two groups. We recall that the first group is that of THs, while the second group is composed of mathematicians, physicists, chemists, biologists, and geologists. This finding contradicts the findings of other research [
45,
46,
47]. According to them, humanities teachers show more symptoms of burnout. Mouzoura [
46], in particular, makes specific reference to THs, presenting them as more overworked than their colleagues of different specialties.
This discrepancy regarding the surveys of Khatun [
45] and Brutnik [
47] can be explained by the fact that each country is characterized by distinct educational and cultural data, an observation that is also analyzed in the previous section. The disharmony of this research with that of Mouzoura [
46] can be explained by the fact that in the last decade, the appointments of permanent and substitute students in public schools have decreased significantly due to the financial crisis (Law 3833/2010, article 10).
So, in order to cover the employment gaps, a series of measures were implemented which affected the specialties of the second group. In particular, the teaching hours of physicians, chemists, biologists, and geologists were greatly reduced. Indicatively, we mention that in high school, only one hour per week is allocated to most of their subjects. As a result, they are assigned multiple teaching subjects, teach in many different departments, and are often employed in more than one school in order to cover their hours. Furthermore, most TSs oversee the physics laboratory of their schools. Previously, they enjoyed a three-hour reduction in their teaching hours due to this additional duty, which is not the case today.
Even the mathematicians, who were forced to teach 1st and 2nd choice courses in order to make up for the shortfall in their total hours worked, were not left unscathed. It should be mentioned that philological subjects were also affected by the reduction of teaching hours. However, THs’ duties always covered multiple subjects, a fact that, compared to teachers of other specialties, protected them from the consequences that the financial crisis brought to public education.
For all these reasons, the workload of the specialties of the second group has increased significantly, which explains the similar values observed in the two groups concerning burnout syndrome. Similarly, it can explain the disharmony with Mouzoura’s results [
46], as the present research is carried out in a different period, where the educational and socio-political data are completely different.
On the other hand, concerning the component of depersonalization in particular, THs show a significant statistical difference, recording low rates. The results of this research are also in line with the research of Saloviita and Pakarin [
14], who found that TSs appear more depersonalized than humanities teachers.
This is the case, as philological subjects are assigned more teaching hours than mathematics, physics, chemistry, biology, and geology (Law 4186/2013; Law 2817/2000).
As a result, THs teach more hours in the same class and have greater contact with their students. Having a mutual impact on each other, they bond with them. The character of the philological subjects, which is particularly humanistic, also contributes to this. These bonds and the corresponding feelings that are created significantly limit the more cynical and impersonal attitude recorded by the teachers of the second group.
At this point, the importance of social and emotional learning is highlighted, which can lead to the development of supportive relations between teachers and students, which limits levels of cynicism and ultimately reduces work fatigue. Of course, social skills, which are a prerequisite for social-emotional learning, are not innate. Instead, they can be cultivated by pertinent programs. Thus, it is important to emphasize that teachers should be trained and develop professionally in order to achieve personal development, improve their professional performance and cope with burnout.
2nd research question: Is the degree of burnout experienced by teachers working in school units in Thessaloniki differentiated, regarding their demographic and work characteristics?
5.1.2. Gender
Statistical checking proved that Gender is positively correlated with burnout syndrome and therefore influences it. In particular, women are more vulnerable to emotional exhaustion than men, a finding that is also consistent with other studies [
22,
39,
43,
44,
48,
49,
50]. A possible interpretation of this finding is that working women, despite the great increase in their status, are still entrusted with many roles, obligations, and responsibilities in the work, family, and social environment. These obligations often conflict with each other, leading them to burnout.
5.1.3. Age
Regarding the impact of age on the manifestation and exacerbation of burnout, the results of the research revealed that younger teachers appear more burdened with work than their older counterparts. This finding is also confirmed by other studies [
27,
51,
52]. This is because adverse working conditions and the inadequacy of infrastructure quickly belie the expectations and high aspirations they had when they entered their profession. In addition, older teachers have already developed a philosophy and knowledge of life that helps them better manage the occupational stress that may lead them to burnout. On the other hand, this particular result disagrees with prior research [
34] that shows that older teachers are more exhausted, a fact that is related to declining stamina and strength due to age.
5.1.4. Marital Status
In terms of marital status, based on the findings, married teachers turn out to be less burned out overall, recording low exhaustion and cynicism. This result coincides with previous studies [
4,
26] and is related to the family environment, which acts as a compensatory, healthy, and supportive counterweight to the damage that burnout can cause.
5.1.5. Years of Service
Checking the years of service as the first work characteristic, it did not emerge from the statistical analysis to act on the manifestation of the syndrome. In fact, teachers with fewer years of service record higher burnout averages, which reveals a trend, but in the statistical check that preceded it, no statistically calculable differences arose. This result is in line with Mouzoura [
46], who, in her research, concluded that the findings did not reach a clear conclusion.
5.1.6. Employment Relationship
Substitute teachers note similar burnout values as their permanent colleagues, which leads us to conclude that there is no correlation between employment relations and burnout. Prior research also revealed similar results [
26], which suggest that permanent teachers and their substitute colleagues are not differentiated in terms of their burnout levels. On the other hand, there are studies that show that permanent teachers are more worn out than substitutes [
41] as well as the research work of Antoniou and Dallas [
34], which shows that substitutes are more exhausted due to the uncertainty they experience each year at the beginning of the school year.
5.1.7. Level of Education
The level of education has been shown to have an effect on burnout. In particular, teachers who hold a Ph.D. degree note less emotional exhaustion and higher personal achievement. The negative correlation between high educational qualifications and burnout is in line with some studies and contradicts others [
46]. This is because these teachers are likely to be equipped and knowledgeable enough to develop strategies to defend against burnout, while the perception that teachers have of the levels of their personal achievement mitigates the levels of burnout.
5.1.8. Type of School
The type of school appears to contribute to the manifestation of burnout. Specifically, teachers working in vocational schools are more exhausted, noting high values in the components of emotional exhaustion and depersonalization. Next up are those who serve in middle schools, and last in the ranking are those who teach in general high schools. The research of Chrysafidou and Alexandropoulos [
53] also agrees that vocational school teachers are the most burned out.
This finding can be explained by the special characteristics of vocational schools, which are schools with a large number of students and numerous departments. In recent years, there has been an increase in the number of students interested in entering higher education, which is undoubtedly a pleasant fact that, on the other hand, creates a great disparity in the departments in terms of educational level, as the majority of the students are mostly of low educational level with corresponding performance. Subsequently, their interest in education is limited, and they often devalue it completely. Furthermore, they often exhibit problematic behavior that sometimes reaches even delinquent acts. It is understood from the above that the teachers who work there are more threatened by burnout compared to their colleagues who serve in a different type of school.
On the other hand, less tired appear the teachers of general high schools. Even though they are charged with the responsibility of the preparation for the university entry exams, which inevitably come with higher difficulty subjects, the students of this age are more understanding, more mature, and calmer, having also been relieved of the psychological transitions of adolescence that characterize mainly the students of middle school.
5.1.9. Work Area
In closing, the area of work as a last work characteristic also affects burnout, as teachers working in the urban area show greater emotional exhaustion than their counterparts operating in the general area of Thessaloniki. Prior research coincides with this finding [
35,
54].
The above finding might be easily explained if we consider that the schools in the urban area are crowded with numerous departments, which multiplies the strain on teachers. Another aggravating factor is the interference of certain parents in the educational process, who sometimes, being holders of university degrees, question the knowledge of the teacher while undermining their authority. This parental involvement in the learning process is not so much observed in the schools of the general area of Thessaloniki. On the contrary, the educational level of parents in the region is lower, resulting in greater confidence in the teacher, upgrading his role and increasing his authority. This attitude is also transferred to their children, who show better behavior and greater respect for their teachers, thus facilitating the educational work.
Several limitations of the study which offer possibilities for future research are: (a) we did not use a qualitative approach to enrich the findings of the paper through an ethnographic standpoint, (b) the outbreak of COVID-19 pandemic a few months before the beginning of data collection may have influenced the levels of burnout among teachers, (e) we did not contact longitudinal investigation of the same teachers (f) the national features of the Greek educational system might have influenced the results, and that fact should be taken into account, if one wishes to interpret the latter. (g) the limited geographical area of the research contacted.
Furthermore, a wider in-depth study on the correlations of teachers’ burnout with the various phases of the latter (enthusiasm, stagnation, frustration, hyperactivity, and apathy and being burnt out) may be contacted in future research.
5.1.10. Conclusions
In this research, the burnout of teachers in Thessaloniki was examined, and a comparative study of burnout levels between specialties was made.
The processing of the data led to the conclusion that the teachers of Thessaloniki as a whole experience moderate burnout with corresponding values in the components of emotional exhaustion and personal achievement and low values of cynicism. Checking the overall burnout of the teachers by specialty, it appears that they did not differ from each other. However, in the dimension of cynicism in isolation, THs appear significantly less cynical than TSs.
Furthermore, it was found that women have significantly higher values of emotional exhaustion compared to men. Similarly, younger teachers appear more exhausted than their older colleagues. Married teachers turn out to be less cynical and emotionally exhausted than their unmarried colleagues. A high level of education can also mitigate burnout, as Ph.D. holders manifest low emotional exhaustion and a high sense of self-efficacy. More overworked, on the other hand, appear the teachers who serve in vocational high schools as well as those who work in urban Thessaloniki.
The findings revealed the representations of the participants in the research regarding burnout syndrome, illustrating the complexity of the teaching profession and the pressure experienced by teachers. This pressure and, by extension, the burnout syndrome is expected to increase as the globalized knowledge society in which we live evolves and requires the appropriate knowledge and skills in order for teachers to participate and coexist in the professional arena and in the society in general in a constructive and orderly way.
The results also support essential recommendations regarding actions that assist teachers and prevent burnout. On the one hand, flexible training programs at the organizational level may enrich teachers’ social skills and stress management abilities. On the other hand, tailor-made programs that enhance well-being, mental health, behavior management, personal development, and mindfulness could benefit both the teaching staff and the school community as a whole.
Furthermore, the social responsibility of the teaching profession is crucial since the teacher does not just teach dry technocratic knowledge but also transmits ideals and values and shapes consciences. Thus, increased levels of burnout syndrome and a lack of interest from the part of the teacher in his work and its recipients, i.e., his students, negatively affect the educational system and, in the long term, society.