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Journal: Tour. Hosp., 2025
Volume: 6
Number: 43
Article:
Unveiling the Nuances: How Fuzzy Set Analysis Illuminates Passenger Preferences for AI and Human Agents in Airline Customer Service
Authors:
by
Murat SaÄŸbaÅŸ and Sefer Aydogan
Link:
https://www.mdpi.com/2673-5768/6/1/43
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