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Journal: Tour. Hosp., 2025
Volume: 6
Number: 43

Article: Unveiling the Nuances: How Fuzzy Set Analysis Illuminates Passenger Preferences for AI and Human Agents in Airline Customer Service
Authors: by Murat SaÄŸbaÅŸ and Sefer Aydogan
Link: https://www.mdpi.com/2673-5768/6/1/43

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