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Application of Decision-Making Methods in Smart City Projects: A Systematic Literature Review

1
Équipe de Recherche sur les Processus Innovatifs, ERPI, Université de Lorraine, 54000 Nancy, France
2
Faculty of Project Management, The University of Danang—University of Science and Technology, Danang City 550000, Vietnam
*
Author to whom correspondence should be addressed.
Smart Cities 2019, 2(3), 433-452; https://doi.org/10.3390/smartcities2030027
Received: 15 July 2019 / Revised: 15 August 2019 / Accepted: 21 August 2019 / Published: 5 September 2019
(This article belongs to the Special Issue Big Data Science for Cities Management)
In the current era, Smart City projects have to deal with big social, ecological, and technological challenges such as digitalization, pollution, democratic aspirations, more security, etc. The higher involvement of multi-stakeholders in the different phases of the projects is one strategy, enabling a variety of perspectives to be considered and thus to develop a shared vision of the city. Paradoxically, the dynamic and multiple natures of stakeholders appear to be a source of complication and uncertainty in the decision-making process. This study aims to provide a better understanding of this paradox and uses a systematic literature review methodology, as an original big data analysis, in order to investigate decision-making methods, enabling communication between multi-stakeholders, especially the involvement of citizens, into various phases of Smart City projects. Beginning with 606 papers, a bibliometric process led to the selection of 76 of these articles. Detailed analysis of these documents generated a general map for applying different decision-making methods at various levels of decision and implementation phases. View Full-Text
Keywords: decision-making; methods; Smart City; bibliometric approach decision-making; methods; Smart City; bibliometric approach
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Tran Thi Hoang, G.; Dupont, L.; Camargo, M. Application of Decision-Making Methods in Smart City Projects: A Systematic Literature Review. Smart Cities 2019, 2, 433-452.

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