2.1. Background: Towards a New Approach to Teaching English
To what extent can the features above be served in the context of English language education in universities? Professional communication is an important part in this respect. Students’ fluency in a foreign language is essential in a world where the utilization of technology relies heavily on English language knowledge. Moreover, English language classes can help students develop inter-communication skills, technology literacy, and form positive attitudes regarding group dynamics through repeated practice.
To teach English for Specific Purposes in line with the requirements of Industry 4.0, an emphasis on soft skills is the right approach. Taking into account all the conditions presented above, triggered by the new industrial revolution which we are part of, English teachers should essentially reconsider their role. We are no longer providers of information; this is so easily accessible nowadays. English grammar or technical vocabulary and the discrete point exercises practicing them in the language class are now rendered obsolete by the new realities: endless glossaries of extremely specific terminology, grammar explanations, and online translation tools at the tip of anyone’s little finger. The traditional ‘handout-based’ approach is useless when there are huge resources of online material of the most diverse types. The once-fashionable emphasis on the traditional language skills and the adjacent subskills is only a good starting point, and a means to a higher end.
Which is then this higher end? Which should be the better approach for teaching English for Specific Purposes to students who will be full-time actors on the stage directed according to the requirements of Industry 4.0? In a world of interconnectivity, fast race technological developments, cyber-physical systems, and artificial intelligence, which is the role of English language seminars?
Besides the obvious answer that an interconnected world needs communication and English has the status of the universal language, the analysis goes deeper than this. In light of their specificity, English language seminars may have the objective of developing soft skills and attitudes. Soft skills may be defined as “character traits, attitudes, and behaviors rather than technical aptitude or knowledge, […] intangible, non-technical, personality-specific skills that determine one’s strength as a leader, facilitator, mediator and negotiator” [
4].
The specific activities aimed at developing professional communicative competence can, therefore, achieve other objectives: They may be the opportunity for students to develop critical thinking, to express and defend opinions, to negotiate, to think creatively, to develop independent working routines, to collaborate, to work in groups, to reach agreement, to boost their versatile capacities and lower their resistance to change, to perform information transfer, to speak in public, to present professional information. These are but a few of the conditions which are expected from future employees if they are to perform successfully in a world dominated to a greater and greater extent by the philosophy behind the concept of Industry 4.0.
These educational scopes are recognized by many authors. Chamorro-Premuzic, among others, asserts the necessity that universities should implement “a set of non-academic attributes, such as the ability to cooperate, communicate and solve problems, often referred to as generic or soft skills in higher education”, due to the fact that “unlike academic or disciplinary knowledge, which is subject-based, content-specific and formally assessed, soft skills comprise a range of competencies that are independent of, albeit often developed by formal curricula and rarely assessed explicitly” [
5].
2.2. A Questionnaire Testing Student Perception
Whenever changes are to be implemented, it is important to have a complete overview of all the stakeholders involved in the process. In the concrete case of any attempt to improve the outcomes of English language seminars for Engineering students, it is important to have an analysis of students’ perceptions. Students are great and objective observers when it comes to course evaluation; they are perfectly capable of identifying their learning needs, their strong points, and deficiencies. Moreover, they are sometimes more connected to technical and professional realities than teachers are. They are “digital natives”, while teachers are “digital immigrants” [
6]. A reconsideration of the grounds on which teachers should reshape English language seminars should consider students’ feedback as an essential factor.
To find an answer to the questions above, we applied a questionnaire to 1st- and 2nd-year students within the Department of Electrical Engineering and Information Technology (specializations: Automation and Medical Engineering) from “G.E. Palade” University of Medicine, Pharmacy, Sciences and Technology in Targu Mures, Romania. The questionnaire was applied in March 2020. During the previous semester, I attempted to include principles inspired by the requirements of Industry 4.0 presented above. This new approach included a predominant emphasis on oral communication and public speaking on a variety of topics, a greater resort to technology in the teaching process (by using a lot of educational websites and applications, but also by using genuine online resources as teaching material), project-based assessment, peer assessment, self-assessment, blended learning, information transfer exercises, oral presentations, building effective visual support, debates, group work, teamwork, role-play, flipped classroom, etc.
The questionnaire consisted of 6 questions, both closed and open-ended, and was used to obtain students’ perspective, in their capacity of end-users, of the way English language seminars should be conducted so that they serve the purposes of better preparing students for real-life professional situations. The questions were the following:
On a scale from 1–10, assess the importance of the English language seminar as part of the general engineering curriculum.
Which is the most important skill/aspect of language in your learning process?
Continue the sentence: “It is important for a future engineer to learn English because…”
Continue the sentence: “What I like about studying English in university is…”
Continue the sentence: “What I dislike about studying English in university is…”
In order to be effective for engineering students and prepare us for real life, English should be taught:
In the traditional way, focusing on general language skills;
With an emphasis on technical vocabulary;
With an emphasis on grammatical accuracy;
With an emphasis on developing personal and inter-personal skills;
By resorting to technology as much as possible (web sites, apps, etc.);
Other, namely.
The questionnaire was answered anonymously by 40 students of the Faculty of Engineering. The first question is an acknowledgment of students’ appreciation of the importance of the English language in the education of a future engineer, with 16 students (40%) considering that English has the highest importance.
The second question did not restrict students to only one answer; the intention of the question was to reveal to what extent students are aware of their personal priorities in terms of language acquisition. In addition, the question was intended to guide the teacher in setting the learning objectives of the future English classes so that a wider variety of learning styles are addressed. A great majority of students (95%) mentioned oral communication skills, which was the most popular answer. The next one in the order of students’ preferences was language functions (40% of the answers mentioned this), writing (34%), vocabulary (28%), reading (27%), grammar (25%), pronunciation (20%), listening (16%). Two students chose “other” and wrote slightly similar answers referring to an integrated skills approach to languages.
Most of the answers to question 3 alluded to the importance of the English language in terms of finding a good job, understanding technical and other work-related documents, and keeping good interpersonal relations in the professional environment. This confirms the fact that students are aware of the conditions needed to perform on the labor market and how the English language seminar can be the opportunity to develop essential skills, aptitudes, and attitudes. One of the students wrote that “Knowing a foreign language is essential for an engineer nowadays. We need English to communicate with our colleagues, with the clients, with suppliers. Documentation for the most modern equipment is in English, and so is all the specialized software. Most of the engineering companies are connected with the international business environment, so the knowledge of English can help our professional advancement.”
Questions 4 and 5 were intended to provide objective feedback regarding the activity of the previous academic semester. Motivation is an essential factor in learning; one learns best when one is motivated to do so. It is important that the teacher know what students like doing in terms of activities, resources, patterns of interaction, assessment types, etc. Here are some of the students’ answers, “I like that we focus on activities which develop our communicative abilities”; “I like that we learned and practiced how to express ourselves in public”; “It was useful for me to learn how to construct a communication strategy in English and deliver it in front of the class”; “ I appreciate that we have to speak a lot, even if not everybody finds this comfortable”; “I particularly liked the online games, because I am a passionate gamer”; “I like the assessment through real-life projects instead of the typical exam”; “I enjoyed very much engaging into debates with my colleagues and the situations when we had to play roles”. The negative feedback was limited. It mostly referred to situations in which some students’ level of English was not good enough to enable them to understand everything. Furthermore, there were some suggestions on working more on technical vocabulary and one which would have appreciated more extensive grammar explanations. Overall, students’ answers confirmed the expectation that building the course structure on criteria other than the classical ones, with a much higher emphasis on the development of personal skills, is a factor of success.
The last question had a similar purpose and students’ answers confirmed this approach once more. Of the 40 students, no one thought that English should be taught in the traditional way. All of them (100%) consider that the best way to approach languages for engineering students is with an emphasis on developing personal and interpersonal skills and a vast majority (85%) agree on the importance of using technology in the classroom. Twenty students (50%) also acknowledge the importance of teaching technical vocabulary, while a smaller percentage (24%) consider that the focus on grammatical accuracy is the right approach.