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Evaluating the Nao Robot in the Role of Personal Assistant: The Effect of Gender in Robot Performance Evaluation

Centro de Investigaciones en Tecnologías de la Información y Comunicación, Universidad de Costa Rica, 2060 San José, Costa Rica
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Presented at the 13th International Conference on Ubiquitous Computing and Ambient Intelligence UCAmI 2019, Toledo, Spain, 2–5 December 2019.
Proceedings 2019, 31(1), 20; https://doi.org/10.3390/proceedings2019031020
Published: 20 November 2019
By using techniques such as the Wizard of Oz (WoZ) and video capture, this paper evaluated the performance of the Nao Robot in the role of a personal assistant, which was valuated alongside the impact of the assigned gender (male/female) in the perceived performance of the robot assistant. Within a sample size of 39 computer sciences students, this study assessed criteria such as: perceived enjoyment, intention to use, perceived sociability, trust, intelligence, animacy, anthropomorphism, and sympathy, utilizing testing tools such as Unified Theory of Acceptance and Use of Technology (UTAUT) and Godspeed Questionnaire (GSQ). These methods identified a significant effect of the gender assigned to the robot in variables such as intelligence and sympathy.
Keywords: human–robot interaction; HRI; HCI; UTAUT; GSQ; WoZ; gender human–robot interaction; HRI; HCI; UTAUT; GSQ; WoZ; gender
MDPI and ACS Style

Vega, A.; Ramírez-Benavides, K.; Guerrero, L.A.; López, G. Evaluating the Nao Robot in the Role of Personal Assistant: The Effect of Gender in Robot Performance Evaluation. Proceedings 2019, 31, 20.

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