Aiding Users in Green IS Adoption with Persuasive Systems Design †
Abstract
:1. Introduction
2. Theoretical Background
2.1. Sustainable Behavior
2.2. Green Information Systems
2.3. Persuasive Systems and PSD Model
2.4. Information Systems Adoption
3. Summary of the PSD and Green IS Adoption Literature
3.1. Study I Overview
3.2. Study II Overview
3.3. Study III Overview
4. Discussion
4.1. Green IS Adoption
4.2. Perceived Persuasiveness and Green IS
4.3. Impact of Motivations on Green IS Adoption
4.4. Gamification and Cognitive Absorption in Persuasive Green IS
- Cognitive absorption, viewed as a criterion for evaluation of engagement with the persuasive Green IS application;
- Perceived persuasiveness, viewed as a criterion for evaluation how convincing the user’s find the persuasive Green IS application.
4.5. Limitations of the Studies
4.6. Future Research Ideas
5. Conclusions
Author Contributions
Funding
Conflicts of Interest
References
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Construct | Definition | Study |
---|---|---|
Primary task support [8] | The capacity of a system (1) to break down complicated user behaviors into simpler actions; (2) to observe the user’s habits, set individual aims, and monitor the process of achieving them. | I, II, III |
Dialogue support [8] | The capacity of a system to give timely evaluation to the users with messages, audio, graphics, etc. | I, II, III |
Credibility support [8] | The capacity of a system to guarantee trustworthiness, authenticity, dependability, and consistency. | II, III |
Social support [8] | The capacity of a system to operate as a social agent and inspire the users by using social influence. | I, II, III |
Perceived persuasiveness [25,51] | An individual’s positive view of the system. | I, III |
Cognitive absorption [52,53] | A state of deep engagement with the system defined by perceived enjoyment, temporal dissociation, focused immersion, control, and curiosity | III |
Intention to adopt [41,44,54] | An individual’s inclination to begin engagement with the system in the future. | I, II, III |
External PLOC [55,56] | An individual’s perception of the need to engage in behavior to comply with authority or to meet someone else’s requirements. | II |
Internal PLOC [55,56] | An individual’s perception of self-determination with the emphasis on the self as an initiator of behavior. | II |
Introjected PLOC [55,56] | An individual’s perception of a disagreement triggered by unbalanced external behavioral stimuli and the individual’s standards and morals. | II |
Attitude [41,54] | An individual’s critical combination of perceptions and impressions (e.g., positive or negative emotions) regarding the system. | I, II |
Perceived effectiveness [40,44] | An individual’s perception of how useful the system will be for carrying out certain actions. | I |
Perceived effort [40,54] | An individual’s perception of the anticipated level of effortlessness related to using the system. | I |
Social affirmation [6,44,56] | A combination of social influence and subjective norms; an individual’s perception of how the others assess the system, which motivates the individual’s to match their own opinions with those stated by the others in order to receive the confirmation from the others. | I |
Demographics | Value | I | II | III | |||
---|---|---|---|---|---|---|---|
# | (%) | # | (%) | # | (%) | ||
Age | 18–24 | 26 | 43% | 35 | 45% | 17 | 18% |
25–34 | 25 | 41% | 37 | 47% | 49 | 53% | |
35–44 | 3 | 5% | 3 | 4% | 18 | 19% | |
45–54 | 4 | 7% | 3 | 4% | 5 | 5% | |
55–64 | 3 | 5% | - | - | 3 | 3% | |
65–74 | - | - | - | - | 1 | 1% | |
Gender | Female | 50 | 82% | 50 | 64% | 42 | 46% |
Male | 11 | 18% | 28 | 36% | 48 | 52% | |
No answer | - | - | - | - | 3 | 2% | |
Education | High school | 9 | 15% | 25 | 32% | 16 | 17% |
Bachelor’s Degree | 27 | 44% | 41 | 53% | 50 | 54% | |
Master’s Degree | 19 | 31% | 11 | 14% | 22 | 24% | |
Doctorate Degree | 6 | 10% | 1 | 1% | 5 | 5% | |
Total # | 61 | 78 | 93 |
Hypothesis | I | II | III |
---|---|---|---|
Attitude -> Intention to Adopt | S | S | N/A |
Cognitive Absorption -> Intention to Use | N/A | N/A | S |
Cognitive Absorption -> Perceived Persuasiveness | N/A | N/A | S |
Credibility Support -> External PLOC | N/A | S | N/A |
Credibility Support -> Internal PLOC | N/A | NS | N/A |
Credibility Support -> Introjected PLOC | N/A | NS | N/A |
Credibility Support -> Cognitive Absorption | N/A | N/A | S |
Credibility Support -> Perceived Persuasiveness | N/A | N/A | NS |
Dialogue Support -> Cognitive Absorption | N/A | N/A | S |
Dialogue Support -> Credibility Support | N/A | S | S |
Dialogue Support -> External PLOC | N/A | NS | N/A |
Dialogue Support -> Internal PLOC | N/A | NS | N/A |
Dialogue Support -> Introjected PLOC | N/A | S | N/A |
Dialogue Support -> Perceived Persuasiveness | NS | N/A | S |
Dialogue Support -> Primary Task Support | S | S | S |
Dialogue Support -> Social Support | S | S | S |
External PLOC -> Attitude | N/A | S | N/A |
Internal PLOC -> Attitude | N/A | S | N/A |
Introjected PLOC -> Attitude | N/A | S | N/A |
Perceived Effectiveness -> Attitude | S | N/A | N/A |
Perceived Effort -> Attitude | NS | N/A | N/A |
Perceived Persuasiveness -> Intention to Adopt | S | N/A | S |
Primary Task Support -> Cognitive Absorption | N/A | N/A | NS |
Primary Task Support -> External PLOC | N/A | NS | N/A |
Primary Task Support -> Internal PLOC | N/A | NS | N/A |
Primary Task Support -> Introjected PLOC | N/A | NS | N/A |
Primary Task Support -> Perceived Persuasiveness | S | N/A | NS |
Social Affirmation -> Attitude | S | N/A | N/A |
Social Support -> Cognitive Absorption | N/A | N/A | NS |
Social Support -> External PLOC | N/A | NS | N/A |
Social Support -> Internal PLOC | N/A | NS | N/A |
Social Support -> Introjected PLOC | N/A | S | N/A |
Social Support -> Perceived Persuasiveness | NS | N/A | NS |
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Shevchuk, N.; Oinas-Kukkonen, H. Aiding Users in Green IS Adoption with Persuasive Systems Design. Urban Sci. 2020, 4, 52. https://doi.org/10.3390/urbansci4040052
Shevchuk N, Oinas-Kukkonen H. Aiding Users in Green IS Adoption with Persuasive Systems Design. Urban Science. 2020; 4(4):52. https://doi.org/10.3390/urbansci4040052
Chicago/Turabian StyleShevchuk, Nataliya, and Harri Oinas-Kukkonen. 2020. "Aiding Users in Green IS Adoption with Persuasive Systems Design" Urban Science 4, no. 4: 52. https://doi.org/10.3390/urbansci4040052