1. Introduction
The COVID-19 pandemic was unprecedented as a public health crisis but also as an unparalleled shock to the U.S. economy. Vaccines for COVID-19 began to become available in December 2020 but were not widely available until the first quarter of 2021, following which economic restrictions began to be eased and the economy entered a recovery phase. Understanding the effects on seafood purchasing behavior in the U.S. throughout the lengthy recovery period is important for seafood suppliers and buyers to continue to adjust to the dynamic, uncertain post-pandemic market conditions.
Effects on purchasing behavior during periods of severe economic shocks have not been well studied for general food purchases or, specifically, for seafood. Purchasing behaviors in economic downturns vary by location and socio-demographic factors [
1], but food purchases are not always affected as severely because food is an essential good [
2]. Consumer spending may be affected more by the length of the shock and the extent of its effect on household income than by other factors [
3]. Recovery of spending patterns may occur more slowly than initial reductions in spending [
4].
The nature of a crisis affects consumer responses, but the COVID-19 pandemic and economic shutdowns were unprecedented in modern economic history. Early studies on effects of the COVID-19 pandemic focused largely on supply effects. For example, [
5] found that 90% of U.S. aquaculture farms experienced impacts from the economic shutdowns. The ensuing loss of revenue was substantial when restaurants closed because of the shelter-at-home orders, creating critical cash flow deficits that deepened with the length of the pandemic-induced shutdowns [
6]. The aquaculture industry faced significant production and marketing challenges due to the COVID-19 crisis. The restrictions imposed by pandemic lockdowns, both domestically and internationally, along with disruptions in transportation and travel, resulted in a decreased ability to market aquaculture products effectively [
7]. Consumption displacement occurred as a result of mobility restrictions, reduced income, and the overall need to reduce consumption [
8,
9]. Several studies conducted during the pandemic and economic shutdowns predicted that the changed consumer behaviors identified during the pandemic would endure after the pandemic had ended, especially the change to increased online sales [
10,
11]. Morales (2021) showed significant increases in online sales that were driven primarily by younger consumers and claimed that online sales would likely continue to increase going forward [
12]. By contrast, however, Tudoran et al. (2024) found that 67% of customers discontinued their online grocery shopping within a year of the pandemic [
13].
Fewer studies have examined changes in seafood consumer behavior either during the pandemic or through the recovery period. Those that did revealed variability across countries. In the U.S., the early effects of COVID-19 on seafood consumption showed a substantial (70%) decline in consumer demand for seafood from restaurants [
14], similar to that reported in China, especially for high-value marine species consumed in restaurants [
15]. In Bangladesh, fish consumption also decreased severely during the pandemic [
16]. The collapse of the tourism industry in the Galapagos Islands, Ecuador, combined with pandemic-induced closures of restaurants hotels and cruises, severely reduced seafood demand [
17]. In Brazil, however, more than half of those surveyed reported no change in fish consumption during the pandemic [
18]. In France, the trend of purchasing pre-packaged fish was amplified during the pandemic, but fresh shellfish consumption at home did not change significantly during the pandemic [
19]. In Indonesia, seafood consumption decreased during the pandemic, primarily because of its higher cost, and to a lesser extent, the reduced availability of seafood [
20]. The perceived risk associated with wild freshwater fish negatively affected purchase frequency, with some consumers altering their perceptions of risks associated with wild freshwater fish [
21]. Australians consumed beef and chicken for more than two meals per week, in contrast to pork, lamb, and seafood, which were consumed once a week. During the pandemic, consumption across all meat types, including seafood, increased [
22]. In the U.S., changes in seafood purchasing behavior in 2020 as compared to 2019 largely mirrored the availability of seafood with decreased away-from-home consumption when restaurants closed but were also affected by changes in consumer income throughout the pandemic [
23]. Shrimp consumption in the U.S. increased from July 2020 to June 2021 as compared to the lockdown phase of March to June 2020 [
24]. Given the lack of studies generally on consumer behaviors during severe shocks and the recovery period, this study evaluated U.S. seafood consumer behavior during the first half of the 2021 recovery period and compared that behavior with 2020, the first year following the outbreak of COVID-19.
The general and seafood-specific news media have reported increased preparation of seafood at home following the pandemic [
25,
26,
27]. These reports have fueled speculation that overall consumption of seafood in the U.S. had increased following the pandemic. Such reports have not been verified in research studies, and it is important to understand whether seafood consumers in the U.S., one of the largest seafood markets in the world, increased following the pandemic.
This study aimed to measure evolving changes in how, when, and where consumers purchased seafood during the first half of the 2021 pandemic recovery period (quarters 1 and 2 of 2021). The specific objectives of this study were to determine whether seafood consumption and shopping behaviors changed during the first half of 2021 (Q1 and Q2-2021) as compared with those of 2020 and whether those changes differed among socio-demographic groups. This study fills research gaps related to detailed assessment of consumer seafood purchases in one of the largest seafood markets in the world (U.S.) during the early pandemic recovery period when vaccines became available and the shelter-at-home orders ended. A key question addressed by this study is whether U.S. seafood consumption patterns returned to pre-pandemic levels within months (the early recovery period) or whether the pandemic resulted in longer-lasting consumption patterns of seafood.
2. Materials and Methods
Two online surveys were conducted in the first half of 2021 using the Qualtrics platform. An online format was used because of the very high cost of in-person interviews. Telephone surveys require very short and simple questions that would not have met the needs of this study, and response rates for telephone surveys have been low [
28]. Finally, many consumers have become more comfortable with online formats following the pandemic. Participants were recruited by Qualtrics panel services from member referrals, targeted e-mails, website intercepts, and social media. Qualtrics uses IP addresses to avoid duplication and to ensure validity. Demographic targets established by the project research team were used by Qualtrics to filter and select participants. The overall study design followed [
29], with a screener question used to identify seafood consumers.
The Q1-2021 survey asked respondents questions about general food and seafood consumption and shopping behaviors from 1 January 2021 through 31 March 2021, and the Q2-2021 survey queried respondents about consumption and shopping from 1 April 2021 to 30 June 2021. The two surveys were designed and implemented to compare seafood consumption and shopping behaviors with the 2020 results of [
23]. Twenty market areas (with a high degree of social and economic integration) were included in the study based on recommendations from the Industry Advisory and Extension Committees involved in the project. These areas were Atlanta, Baltimore/Washington D.C., Boston, Charlotte, Chicago, Dallas, Denver, Houston, Jackson, Las Vegas, Los Angeles, Memphis, Miami, New Orleans, New York, Raleigh/Durham, Salt Lake City, San Francisco, Seattle, and St. Louis. Following review and approval by the Virginia Tech University Human Research Protection Program (IRB No. 20–766), the Q1-2021 survey was pre-tested, launched on 23 April 2021, and closed on 4 July 2021; the Q2-2021 survey was launched on 17 August 2021 and closed 8 September 2021. The survey questions requested respondents to report responses for the Q1-2021 period (1 January 2021 through 31 March 2021) and the Q2-2021 period (1 April 2021 through 30 June 2021).
The questionnaire developed included questions about vaccination status because COVID-19 vaccines had become widely available in the early part of 2021. Both surveys gathered data on seafood consumption at home and away from home. Questions related to at-home consumption included those on the frequency and quantity of seafood purchases, costs per shopping trip, and whether groceries were bought in store or online. Additional inquiries examined the frequency of orders for takeout and home delivery of prepared meals. Questions on away-from-home consumption focused on the frequency of meals consumed away from home, menu pricing points, and the specific seafood products consumed most frequently. Surveys further inquired into consumer difficulties, such as time constraints and the cost of seafood.
The total number of usable responses following data cleaning was 1,906 in the 2020 survey, 1885 in Q1-2021, and 1940 in Q2-2021. Descriptive statistics (means ± standard deviations) were used to compare shopping behaviors for at-home and away-from-home consumption and food expenditures. The data were separated into responses related to general food intake and seafood consumption to examine whether shopping behaviors for seafood were similar to or differed from those for general food consumption. Responses were tabulated on (1) percentage of groceries purchased in supermarkets/grocery stores, ordered online for home delivery, or purchased from other sources, such as farmers’ markets, food hubs, or caught from the wild; (2) frequency of grocery shopping; (3) expenditures per shopping trip; and (4) away-from-home consumption. The percentage of meals consumed away from home, typical menu prices of entrées, and the type of eating establishment (i.e., chain or small restaurant) were also sought. Several open-ended questions were posed to elicit reasons for changes in consumption and purchase behavior. Responses were cross-tabulated by socio-demographic characteristics of age, educational level, income, gender, and ethnicity.
Data were disaggregated between responses related to general food consumption and seafood and between the 2020, Q1-2021, and Q2-2021 surveys. The effects of the demographic categories of age, education, income, gender, and ethnicity were examined using a two-way ANOVA. Tukey’s test was used as a post hoc analysis when ANOVA results were significantly different (p ≤ 0.05). Although a single, defined panel of respondents would have been preferable for repeated monitoring over time, available funding was not sufficient to accommodate a single, long-term panel.
4. Discussion
Studies on consuming seafood products in times of crisis are insufficient. Studies have generally focused on the marketing of seafood and consumer preferences, but very few studies have focused on consumer behavior as related to seafood purchases. The COVID-19 pandemic differed from other crises in that it was a global event. This study presents the results of follow-up surveys to that of [
23] to examine seafood shopping behaviors in the early months of the recovery period from the COVID-19 pandemic. Most studies on consumer behaviors related to the pandemic were conducted during the pandemic and shelter-at-home mandates, with few questioning whether the shopping behavioral changes during the pandemic continued once the shutdowns were lifted and vaccines became widely available. This study fills this research gap by focusing on the early recovery period when vaccines became available to better understand whether consumer shopping behaviors during the pandemic persisted or returned to pre-pandemic levels during the early months of the recovery. This current study is one of the few to corroborate results of Tudoran et al. (2024) [
13], who similarly focused on time periods after the pandemic, finding that two-thirds of all consumers discontinued their online grocery shopping within a year of the pandemic, refuting the many claims that the increased online grocery purchases would continue after the pandemic.
This study focused specifically on seafood purchasing behaviors rather than general food purchases. Respondents reported little change in consumption or frequency of seafood consumption. There also was little change in the types of seafood chosen for consumption by many respondents, with no change over time in the most often eaten seafood. Overall, seafood consumer purchasing behavior returned to pre-pandemic behaviors as the economic restrictions were lifted. The apparent stability of seafood consumption by U.S. consumers is a key result of this study.
Vaccination status did not affect either general food or seafood consumption. The availability of vaccines, accompanied by the relaxation of shelter-at-home and business shutdown orders, resulted in resumption of shopping and food consumption activities, as has been reported elsewhere. A 2021 study of Chinese residents revealed that fish and seafood consumption increased among fully or partially vaccinated consumers [
36]. Vaccination appeared to alleviate safety-related concerns and encouraged a return to away-from-home seafood meals.
Findings of this study were consistent with annual food away-from-home expenditures of U.S. households, which decreased by 33% in 2020 compared to the previous year and increased by 28% in 2021 compared to 2020. In 2022, away-from-home expenditures reached pre-COVID-19 levels [
37]. In contrast to preferences for eating out at chain restaurants generally, seafood consumers in this series of surveys preferred to eat seafood at local restaurants. The percentage of consumers who preferred to eat seafood at local restaurants increased from 51% in the 2020 survey to 64% and 59% in the Q1-2021 and Q2-2021 surveys. Follow-up studies are needed to evaluate whether that preference has continued or if it has returned to pre-pandemic levels. Such information is critical for seafood marketers, especially because local restaurants tend to be higher-priced, specialty types of restaurants [
38].
There have been a number of reports of increased preparation of seafood at home following the pandemic [
25,
26,
27]. According to the Bureau of Labor Statistics (BLS), average annual food at-home expenditures of U.S. households increased by an average of 6% in 2020 compared to 2019 and 2021 compared to 2020 [
39]. Data from our series of consumer surveys, however, do not support the BLS report’s findings. Home preparation of food generally and also of seafood was reported to have returned to previous levels, and respondents reported returning to eating seafood primarily away from home once again. Additional follow-up studies are needed to determine whether this trend has continued since 2021. If so, extension and outreach programs need to understand that the low levels of seafood preparation at home may not be driven simply by lack of custom or experience but by other factors, such as age, price, gender, or education [
29]. Those who prepared more seafood meals at home were older, had a lower income and less education, and were female respondents in all surveys. Those who purchased prepared seafood meals for home delivery tended to be younger, male, and had higher income and higher education in all surveys. Given that seafood generally is a higher priced food, efforts to increase home preparation may need to focus more on those with higher incomes and education. Male respondents also prepared more seafood at home than did females. The frequency of takeout orders decreased over time, but the frequency of home-delivered meals increased for seafood in all three surveys.
Online sales of many goods have generally increased over time. Food purchases generally and seafood, in particular, however, appeared to have returned to previous pre-pandemic levels in our surveys. Respondents generally reported more frequent purchases in supermarkets and less frequent orders of groceries online as the recovery progressed. Online grocery shopping sales in the U.S. were USD 62 billion in 2019 and USD 96 billion in 2020. In 2021, online grocery shopping increased to USD 113 billion [
40]. In Spain, from 2019 to 2020, the relative increase in purchases was significantly higher online as compared with purchases at specific store locations [
41]. During the COVID-19 pandemic, online grocery shopping became more popular in the UK. Consumers more often preferred online grocery shopping to physical stores because of safety, convenience, and government restrictions [
42].
This analysis identified some effects of age, income, educational level, and gender on seafood shopping behaviors, consistent with findings of other studies, such as those of [
18,
30,
43,
44,
45]. Respondents in older age and lower-income groups prepared more meals at home. High-income respondents and those with higher educational levels tended to eat more seafood. Interestingly, however, very few differences were found in this study across ethnic groups, in contrast to findings of other studies [
29,
46]. The lack of differences among ethnic groups in this study likely has more to do with the broader effects of changes in availability of seafood supplies, reduced access to seafood, and lost income during the pandemic. Ethnic differences in seafood preferences may have more to do with general preferences for species, product forms, and preferred shopping venues, whereas the adjustments to the COVID-19 pandemic had more to do with access, availability, and income effects on various groups.
Results of this study are specific to the time immediately following the peak pandemic period. Given the macroeconomic changes in 2023–2024 that resulted in high inflation rates in most countries, additional studies are needed to evaluate the effects of high food and other costs of living on seafood consumption.
A limitation of this study was that it was not possible to examine effects of varying regional preferences for seafood. Various studies have documented regional preferences, especially for species preferences [
32,
38,
47,
48,
49,
50]. Nevertheless, the overall results point to limited changes in consumer preferences. Many of the differences in shopping behaviors and patterns in this study reflected access to and availability of seafood in addition to changes in income during the pandemic and throughout the recovery. Study results are limited to those of the set of respondents who tended to have higher-than-average educational and income levels. The restriction of the study to seafood consumers through the use of an initial screener question may have resulted in higher-than-average incomes and educational levels in the study, or it may reflect some degree of bias in the respondent set. Other studies [
23,
29,
30] have shown that higher-income consumers tended to eat more seafood. Alternatively, results may be skewed in that higher-income consumers were less affected by the economic hardships suffered by lower-income consumers. The respondent set also largely under-represented Hispanic consumers (4% of respondents compared to 18% of the U.S. population). Additional research is needed, particularly on seafood consumption and preferences among the U.S. Hispanic population, which is the fastest-growing ethnic group in the U.S. Responses were based on recall, which may have introduced some degree of bias; we further did not have access to data that would have allowed us to validate responses against actual purchase and consumption data.