1. Introduction
Protecting the food supply chain from deliberate contamination or accidental exposure to chemical, biological, radiological, and nuclear (CBRN) agents is one of the key challenges for modern security systems. In an area of global trade and complex distribution networks, ensuring food safety requires not only traditional quality control measures but also a comprehensive approach to potential CBRN threats [
1]. Food distribution centers, particularly shopping malls with extensive food courts and supermarkets, serve as critical nodes in urban food security infrastructure. These locations are especially vulnerable, as the release of CBRN agents could affect a significant portion of the population, making them essential elements of the overall food protection strategy [
2]. Research at the intersection of food security and CBRN threats contains several key functions. It enables early detection of emerging threats and helps identify weaknesses in the food security system. It also supports the development of improved food safety methodologies, effective decontamination protocols, and resilient distribution networks. Furthermore, this research informs the creation of regulatory frameworks, operating protocols and practical guidelines for the food service and retail sector.
Ensuring food safety and security is a critical aspect of modern food production and distribution. To mitigate risks associated with food contamination, several analytical methodologies are employed, including Hazard Analysis and Critical Control Points (HACCP), Threat Assessment and Critical Control Points (TACCP), and Failure Mode and Effects Analysis (FMEA).
HACCP is a systematic, preventive approach used to identify, evaluate, and control biological, chemical, and physical hazards in food production. It focuses on critical control points (CCPs) to ensure food safety throughout the supply chain [
3,
4]. In contrast, TACCP is a risk management system designed to address intentional threats, such as food fraud, sabotage, and bioterrorism, integrating vulnerability assessments to protect food products from malicious contamination. Meanwhile, FMEA is a structured methodology used to identify potential failure modes within processes and assess their impact on product quality and safety. By prioritizing risks based on severity, occurrence, and detection (also referred to as vulnerability, impact, likelihood), FMEA enhances proactive decision-making in food production [
5]. While HACCP, TACCP, and FMEA are well-established individually, their combined application has not yet been operationalized into a single harmonized framework for food defense. Our approach fills this gap by: introducing quantitative severity-likelihood-detectability scoring into TACCP. Furthermore, aligning hazard and threat assessments on a common risk scale, and creating a unified tool for both unintentional and intentional food risks. This differs from existing frameworks, which tend to address these risks in parallel rather than in an integrated, system-wide manner.
In the context of shopping centers, critical points often emerge at intersections of different operational domains. For instance, the handling of food waste across multiple food service establishments represents a potential critical point where biological hazards could proliferate if not properly managed.
That is why we developed an innovative approach to address this research gap, specifically tailored for food safety assessment in public spaces, particularly shopping centers. To date, the most prominent documented case was in 2003, a Chi-Chi’s restaurant located in the Beaver Valley Mall, Monaca, Pennsylvania, experienced a Hepatitis A outbreak, traced to contaminated green onions. The outbreak affected 527 people, with 485 hospitalization status and 3 deaths [
6]. Furthermore, Dingsdag et al. performed a study in which tables and cleaning cloths in food courts at shopping malls were investigated to highlight potential risk of microbial contamination. Results showed high levels of bacteria, including opportunistic pathogens like
Stenotrophomonas maltophilia and
Eromonas hydrophila on cleaning cloths and table surfaces, suggesting a risk of a cross-contamination [
7].
The evolving nature of CBRN threats necessitates continuous adaptation of existing food safety protocols, especially in high-density commercial environments such as shopping malls, where the convergence of food preparation, storage, and consumption creates complex security challenges. These challenges require interdisciplinary approaches that integrate expertise from food science, security studies, public health, and crisis management. Mall operators bear significant responsibility within this ecosystem, serving not only as commercial owners but also as managers of critical infrastructure. They must implement comprehensive food defense strategies that address both overt attack scenarios and more subtle contamination methodologies. This requires close collaboration with tenants, regulatory bodies, and security services to establish unified response capabilities and consistent safety standards. For all of these reasons, we conducted a research analysis focused on establishing the food safety and security in shopping malls.
3. Results
The following assessments summarize the key findings from the analysis, highlighting the identified food safety risks and CBRN hazard vulnerabilities observed during the inspection visits to nine diverse shopping centers in Poland, the Czech Republic, Spain, and Slovakia. The average risk level for the inspected centers was estimated at 22.22, which falls within HIGH category (13–35), indicating the need for corrective interventions (
Table 5,
Figure 4,
Figure 5 and
Figure 6). What is noteworthy, there were no specific differences between studied countries.
3.1. Food Delivery—Access to the Shopping Center (A)
Food product deliveries take place either through the back office or, occasionally, through the main entrance by couriers (although this practice is not common). The back-office area is generally equipped with monitoring system and in most inspected facilities, secured by a barrier. However, the monitoring system in the supply area is typically insufficient. The delivery ramp is used for all types of products. No ramp is dedicated solely to food deliveries, even where multiple ramps (e.g., four) exist. In shopping centers, there is usually one ramp used for all delivery. According to the information obtained, no specific times were designated exclusively for food delivery, and food shipments are often carried out together with other goods. Dedicated supervision of food supplies was not observed. In most cases, the routes for garbage disposal and food transportation were the same and often intersect. Some facilities also allowed direct access to shops and restaurants directly from street parking areas. The buildings are designed so the that entrances face open common areas, with each store having its own separate doors and escape routes, most often through its main entrance. Catering establishments follow a similar pattern. Rather than forming a single food court zone, they consist of individual restaurants, each with its own kitchen facilities and supply area. Every restaurant has a separate internal dining area, and some extend this with fenced outdoor dining areas to the restaurant. The food supply chain is managed by the individual restaurants, with the shopping center’s security notified of deliveries in advance. No catering points with a self-service options were identified, which reduces the risk of food contamination by unauthorized personnel.
Access for individuals through back-office facility is monitored in a manner similar to freight deliveries. However, the existing monitoring system is, in most cases, ineffective, creating a high likelihood that outsiders could pass through unnoticed. Although, the doors are equipped with standard locks, inspections revealed instances where they had been left open. Furthermore, the large number of suppliers reduces attentiveness to the presence of unauthorized individuals.
3.2. Food Transportation Inside the Facility (B)
In most of shopping centers visited, a lack of specific transport for food products was observed. There were no designated ramps leading to back office, and transportation to higher floors was carried out using the same elevators as other supplies (e.g., chemicals and products intended for distribution to retail stores). In most cases, the lifts were connected directly to the delivery ramp. Despite the availability of multiple elevators, none were reserved exclusively for food products transportation. It was observed that the same elevators were also used for waste transport. Additionally, no dedicated delivery hours for food products (including fresh vegetables and fruit) were established in the inspected centers. Food deliveries were often left unattended in front of closed restaurants by couriers who dropped off their products. Due to the layout of the shopping center, in some cases products were transported only through designated supply points within the restaurant.
3.3. Security Staff (C)
Security staff are responsible for monitoring certain aspects of the food safety system that fall under the owner’s scope of supervision. Since catering establishments are, in most cases, rented premises, oversight from the ownership perspective is limited. However, it should be noted that the overall level of risk awareness among security staff is appropriate. They document observed irregularities and reporting them to their superiors. According to information gathered during inspection visits, the training process for security guards also includes food safety aspects. Inspections revealed well-developed monitoring systems, supported by the strong involvement of security staff. Nevertheless, at several sites, the awareness of risks related to food chain safety among security personnel was found to be insufficient or only moderate.
3.4. Back-Office Access (D)
In most inspected shopping malls, access to the back-office catering facilities both within and outside the food court was controlled by electronic cards, which allowed doors to be opened or locked. However, during the on-site visits, it was frequently observed that these doors had been left open, permitting access by outsiders. According to the information obtained, the primary cause of this issue was the frequent loss of access cards and/or keys by catering facilities employees. This situation poses a serious threat as it enables unauthorized individuals to gain access unnoticed and without employees intervention, potentially allowing acts of sabotage aimed at contaminating food products. Inspections also revealed that most shopping centers had an insufficient number of cameras monitoring catering facilities. For example, during one inspection, only a single camera was positioned at the entrance door, covering only a small section of the back office. In addition, inadequate oversight of cleaning companies was noted. In several cases, storage room for household chemicals was left open and unattended. In the back-office corridor of catering facilities, cleaning residues and household chemicals were sometimes stored in close proximity to freshly delivered food products, such as fruit. Overall, direct access to the back of catering facilities both inside and outside the food court was observed during on-site visits. Doors were often left open, allowing unrestricted entry to passers-by. This condition presents a significant security risk, as unauthorized individuals could enter unnoticed and potentially engage in sabotage aimed at contaminating food products.
3.5. Ready-Made Gastronomic Products Sold in an Open Manner (Following Free Access to the Product by Third Parties) (E)
During a simulation conducted to assess the potential for contamination of finished and displayed food products, it was found that in some facilities, act of sabotage such as food contamination by third parties before delivery to the customer could be carried out without any reaction from employees. In addition, a small number of facilities lacked physical security measures to prevent such incidents. However, in most locations, it was demonstrated that sabotage through food contamination before delivery was not possible, as the food was properly protected from external access. On-site visits confirmed that food products were generally well secured, while also identifying areas for improvement in food safety. In several establishments, the handling of finished food products was closely supervised from the moment of ordering until delivery. In these cases, food was stored behind glass barriers and positioned at a distance, making sabotage attempts significantly more difficult. Food security measures varied across establishments. In 40% of the premises, food was protected using plastic or glass barriers, while in the remaining facilities, direct access to prepared food was possible. Overall, inspections confirmed that food products were typically well protected. Displayed food was either secured behind glass or both shielded by glass and placed away from customers, further reducing the risk of contamination. In some shopping centers, food outlets operate as independent zones with their own kitchen facilities and supply areas. Each catering point has a separate internal dining area, and no self-service options were found. This setup effectively eliminates the possibility of food contamination by unauthorized personnel.
3.6. Preparation of the Consumption Areas to Serve Guests Eating Meals on the Spot (F)
In the visited shopping centers, the dining areas were prepared in accordance with the applicable sanitary guidelines (e.g., hand sanitizers, disposable gloves, information boards). In most facilities, a security guard was present, continuously monitoring the dining area. Access to food products was secured, and food display cases were covered and protected. It should be emphasized that the space were properly prepared for both on-site dining and takeout. However, in most facilities, the number of surveillance cameras was insufficient, which could hinder effective supervision of the food court area.
3.7. Preparation of Food Products for Distribution (G)
The lessee of the premises cannot interfere with the meal preparation process carried out by the tenant and/or their employees. However, it is recommended that security personnel monitor the behavior of food and beverage staff, for example, via a surveillance system. Any atypical or suspicious behavior, such as frequent absence from the workstation, bringing in unauthorized items, sudden changes in behavior, or signs of nervousness, should be observed and recorded. In such cases, it is advisable to promptly contact the tenant for verification. No significant shortcomings were identified during the on-site visits.
3.8. Ready-Made Products Service (Both Eaten on Site and Take-Away) (H)
To collect their ordered meals, which are typically consumed on-site in most areas of the shopping center food courts, customers wait for their turn. Orders are called out using an assigned number, order type, or electronic device. It was observed that, after meal preparation and customer notification, employees sometimes leave completed orders on the counter in an open and unsecured manner. These orders remain unattended until the customer arrives, with no staff supervision. The practice of prepared food dispensing without supervision or protection influences the overall risk assessment of this aspect of food service. Furthermore, the commitment and awareness of restaurant staff play a critical role in maintaining food safety. Self-service is not permitted.
3.9. The Probability of Inspection Carried out by an Individual Posing as a Public Health Inspector (I)
Based on interviews with employees responsible for safety at the shopping centers and a simulation conducted with female staff members posing as representatives of the corporate headquarters, it can be assumed that, in the event of a fraudulent food safety inspection, a similar procedure would like to occur. Specifically, individuals claiming to be representatives of the Public Health Inspectorate could gain the access to key areas of the shopping centers that are critical for food safety. A crucial factor in this scenario is the response of the center’s employees, who openly acknowledged the absence of established procedures for such situations, as well as the lack of verification protocols for individuals claiming to be authorized inspectors. These employees have expressed their willingness to address this issue promptly.
4. Discussion
The assessment of shopping centers regarding potential CBRN attacks targeting the food chain reveals several critical vulnerability areas that warrant attention. These findings align with previous food defense analyses that have highlighted infrastructural design, centralized catering arrangements, and human factors as recurring areas of concern in mass catering environments [
11,
19]. Infrastructure-related vulnerabilities in malls, including driveways, ramps, passageways, and elevator systems parallel those identified in airport catering and hospital food services, where access points can unintentionally double as contamination vectors [
20,
21]. The concentration of food production and distribution within centralized “food courts” creates efficiency benefits but also replicates the “single-point-of-failure” risks noted in study concerning food safety incidents [
22]. In addition, scattered food outlets and delivery systems echo vulnerabilities in fragmented supply chains, where multiple contamination points require rigorous oversight. Human factors constitute a significant vulnerability, consistent with literature underscoring insider threats as a primary concern for food defense [
9]. Rigorous pre-employee screening, comprehensive training programs, have been identified as best countermeasure practices across sectors, yet shopping centers face particular challenges due to high staff turnover in retail food service. Our findings reinforce these concerns and suggest that even moderate improvements in personnel management could substantially reduce vulnerability.
The feasibility of the proposed countermeasures varies considerably across shopping mall contexts. Measures such as stricter access control through ID badges, visitor logs, and staff training represent low-cost, high-feasibility interventions that can be readily integrated into existing security operations. Enhanced surveillance requires greater capital investment, but many malls already possess extensive CCTV networks that can be extended to cover food storage and preparation areas at relatively modest cost. By contrast, advanced biometric access systems or AI-enabled monitoring may be less feasible for most operators due to financial and logistical constraints, and could face challenges in staff compliance and acceptance, especially given high turnover in food service roles. Therefore, a phased implementation approach, prioritizing low-cost and high-impact measures, may offer the most practical pathway for shopping mall operators.
Overall, the observed vulnerabilities correspond to a medium-to-high risk profile for CBRN-related food chain disruptions in shopping malls, a result that is broadly in line with previous assessments of soft targets in public service settings [
23]. Furthermore, the observed vulnerabilities in shopping centers also align with the expectations and guidance set forth by key food safety and defense regulatory frameworks. The FDA’s Intentional Adulteration (IA), rule emphasizes the identification of actionable process steps and points of vulnerability in food operations, particularly in public-facing or high-volume settings [
24]. Similarly, PAS 96 highlights the importance of assessing both insider threats and infrastructural weaknesses in mass catering environments [
9]. At the international level, Codex Alimentarius principles [
25] and ISO 22000:2018 [
26] call for systematic, risk-based management of food safety hazards, including those arising from intentional contamination, with continuous monitoring and verification. By operationalizing these principles through the integrated HACCP-TACCP-FMEA framework, this study provides a practical approach that complements existing regulatory expectations. It demonstrates how targeted countermeasures from enhanced access control to staff training and surveillance can be prioritized and implemented in accordance with both national and international guidance, thereby enhancing compliance, public health protection, and operational resilience in complex commercial food environments.
The challenges to food safety are multifaceted, encompassing biological contaminations that can originate anywhere from agricultural fields to serving points, as well as chemical contamination from environmental pollutants, agricultural residues, or inadequate sanitary conditions. The increasing accessibility of CBRN agents has elevated the risk of food products being used as contamination vectors. Nevertheless, these challenges can be effectively managed by implementing precautionary measures throughout the production, handling, transportation, and service stages of the food supply chain. Food remains an essential yet vulnerable resource that requires vigilant protection and forward-thinking security approaches. The proposed countermeasures will significantly reduce the risk of both intentional and unintentional food contamination, thereby enhancing public health protection while ensuring business continuity.
The integration of HACCP, TACCP, and FMEA provides a comprehensive framework for risk assessment in complex environments such as shopping centers. This methodology is based on several key assumptions that must be acknowledged before implementation. First, it assumes that all potential hazards can be identified through systematic analysis. Second, it presumes that the likelihood and severity of these hazards can be quantified with reasonable accuracy. Third, it operates under the premise that appropriate control measures can be established to mitigate identified risks. Finally, it assumes that continuous monitoring and verification processes can be effectively implemented.
The selection of critical control points within the HACCP framework traditionally relies on decision trees and expert judgment. However, this approach may lack the quantitative rigor necessary for complex environments like shopping centers. The FMEA methodology enhances this process by introducing a systematic quantification of risk through three key parameters: severity, occurrence, and detection.
By calculating the Risk Priority Number—the product of these three factors—potential hazards can be ranked according to their overall risk profile. The process of selecting critical points using our comprehensive hazard analysis was conducted. It involved identifying all potential CBRN hazards across the shopping center’s operations. The analysis reveals notable variations in vulnerability to the hazard, impact of the hazard, and likelihood of a hazard occurring across the assessed centers, however the main objectives of presented study has been achieved and the presented methodology introducing the innovative approach in places with food chains and can be used as a structured and practical approach in food safety assessment procedures, though further validation across a wider range of settings is required.