Abstract
Objective: To assess the perceptions of faculty members from dental schools in Southeast Asian countries regarding the implementation of online learning during the COVID-19 pandemic. Methods: A previously implemented questionnaire comprising 43 questions was utilized in this study. Lecturers from four universities in Southeast Asia were invited to participate in the study. Statistical analysis: The data were analyzed using SPSS version 25.0 through several types of comparative and correlation analyses. Results: There were 183 lecturers who participated in the study. The overall responses suggest that the perceived effectiveness of online learning in dentistry was centered on a neutral value. The participants faced challenges when implementing online learning during the COVID-19 pandemic, with the lack of interaction being the most challenging factor. They agreed that online learning had many advantages, specifically in time flexibility and communication. The participants had stronger perceptions relating the advantages and opportunities of online teaching, and recognized that the effectiveness of offline teaching alone was limited. Conclusion: The perceptions of Southeast Asian dental school faculty members were inclined toward a positive outlook on blended learning for implementation in dentistry, as a means of providing opportunities to use online learning beyond COVID-19 in the future.
1. Introduction
The COVID-19 pandemic has significantly impacted dental education worldwide. The implementation of distance learning in the context of dental education has created challenges for many dental schools in meeting student competence and training needs. The challenges are rooted to the nature of the dental curriculum, which consists of both theoretical and intense practical training. Dental education combines didactic, laboratory, and clinical psychomotor skill development. The program produces graduates who are clinically competent and independent. Throughout this educational journey, students acquire psychomotor skills while upholding an appropriate level of personal values (including professionalism), as well as the underlying theories and concepts of relevant disciplines. The improvement and development of problem-solving skills, critical thinking, reflective practice, and the capacity to forge dynamic relationships with patients and teams are further components of the journey [1]. Previous studies addressing dental education challenges during the COVID-19 period included infrastructure, access to pre-clinical and clinical training, the mode of examinations, and graduation requirements [2,3,4,5].
Many studies from different parts of the world have evaluated students’ attitudes toward, perceptions of, and impact of online education in dentistry during the COVID-19 pandemic [6,7,8,9]. Although dental students adapted to online learning, they agreed that blended learning could be implemented using innovative education technologies that also consider the education pedagogy [10,11,12]. However, limited studies have explored the perceptions of staff, faculty, and administrators during COVID-19 [9,13].
A report from a single-institution study in Denmark during the pandemic showed that both students and faculty members had positive perceptions of online learning. The study was conducted at the beginning of the pandemic [13]. A qualitative study in a Singaporean dental school highlighted the challenges with online learning; however, the academicians were confident about its future in dentistry education [14]. Previous studies have explored the perceptions of social science faculty members and students in Jordan regarding online learning during the COVID-19 pandemic [15]. This study showed that more effort was needed to achieve interactive learning, and the lack of interaction resulted in low student performance, although lecturers agreed that the method of learning could differentiate student performance and help them achieve academic competence. However, whether these results can be replicated in dentistry education is still unconfirmed [13]. Previous studies on dental hygienist educators have explored the level of personal burnout that may influence teaching efficacy [16].
A study on the effects of online learning for dental students within different dental schools in seven Asian countries and other parts of the world have demonstrated that blended learning provides better learning efficiency [12,13,14]. The study participants comprised dental students from different regions of Asia, hence they may have had different conditions during the COVID-19 pandemic. The study also had no data on the pandemic’s effect on lecturers. Furthermore, the study contained limited data relating tor dental schools in the Southeast Asian region. Therefore, the aim of this study was to assess the perceptions of faculty members from different dental schools in Southeast Asian countries regarding the implementation of online learning during the COVID-19 pandemic.
2. Methods
The present study was first approved by the Research Ethics Committee of the Faculty of Dentistry Indonesia (no. 62/Ethical Approval/FKGUI/IX/2022) and was also reviewed and approved by each dental school’s ethics committee. All participants of the research agreed and provided informed consent.
2.1. Questionnaire
The questionnaire employed in this study was previously used in a study by Almahasees in 2021 [15]. Each item of the questionnaire has been reviewed by experts for relevance and clarity; therefore, it was relevant to the conceptual framework of online learning. There were 43 questions divided into 5 sections (demographic characteristics, information technology skill and preparation, effectiveness, challenges, and advantages of online learning during the COVID-19 pandemic). Each school’s primary investigator was responsible for performing the translation and back-translation of the questions into participants’ native languages, to ensure that the questions were understood.
2.2. Study Participants
All lecturers from each dental school (Universitas Indonesia, Universiti Teknologi MARA, Khon Kaen University, and Can Tho University Medicine and Pharmacy) were invited to participate in the study. An invitation was sent by each school’s main investigator using the WhatsApp messaging application (Mountain View, CA, USA). Invitations were also sent to all lecturers from each school; however, only lecturers who taught at the dental school for more than one year were included in the study.
2.3. Statistical Analysis
The data generated from the study were analyzed using SPSS version 25.0(SPSS Inc., Armonk, NY, USA). Several comparative analyses (continuity correction, Pearson’s chi-square, Mann–Whitney, Kruskal–Wallis, and a one-way analysis of variance) and correlation analysis (Kendall and Spearman) were used.
3. Results
3.1. Participant Characteristics
There were 183 lecturers from four dental schools who agreed to participate in the study. Seven participants with less than one year of teaching experience were excluded from the study, leaving 176 participants who met the inclusion criteria, and the response rate was 57%. Table 1 illustrates participant characteristics.
Table 1.
Study participant characteristics.
Most participants were responsible for teaching activities in pre-clinical and clinical programs for a dental course. Almost half of the participants had experience teaching online before the COVID-19 pandemic, and half had also received training about online teaching from their universities before and during the pandemic. However, less than 30% received training for online teaching from external institutions before and during the pandemic. The most common platform for online teaching used by most participants from all dental schools was Zoom, and WhatsApp and the chat feature provided by the learning platform were used to communicate with the students.
3.2. Information Technology Skills and Preparation for Online Learning
Table 2 illustrates the results of the second part of the questionnaire, which was used to explore participants’ computer literacy and preparation for online teaching. Most respondents agreed that they had enough IT skills required for online learning. Very few participants thought that they did not have the necessary IT competency to teach online. The participants also agreed that more effort in class preparation was needed when performing online teaching. Although the participants agreed that online platforms had the required tools to facilitate online classes, they believed that utilizing the camera maximized class interactions and effectiveness.
Table 2.
Faculty members’ perceptions of the IT skills and preparation needed for online learning.
3.3. Faculty Perceptions of the Effectiveness of Online Learning
Table 3 shows the results of the third part of the questionnaire on respondents’ attitudes toward online learning effectiveness. The responses were neutral on the first, seventh, and ninth items. The respondents disagreed with the statement that practical classes could be taught without real interaction between the lecturers and the students. The respondents also disagreed with the statement that students studying using online learning will perform better than students studying face-to-face. On the other hand, respondents agreed on the remaining items in the section. The overall responses for the perceptions of the effectiveness of online learning in dentistry were centered on a neutral value (3.4 ± 0.43).
Table 3.
Faculty perception of the effectiveness of online learning.
3.4. Challenges of Online Learning
Overall, the study participants agreed that they faced challenges during the employment of online learning during the COVID-19 pandemic (3.7 ± 0.57). A lack of interactions was the factor with the highest score (4.1 ± 0.84), followed by internet issues, technical issues, adjustments for students with hearing disabilities, time management, and data privacy and security (Table 4).
Table 4.
Faculty perceptions of the challenges of online learning.
3.5. Perceptions of the Advantages of Online Learning
The faculty members participating in the study agreed that online learning had many advantages (the overall score was 4.0 ± 0.6). They agreed that online learning’s greatest advantage was time flexibility and communication (4.2 ± 0.75). The study participants also concurred that online learning provided comfort, low cost, and the opportunity to use new tools and grasp new skills (Table 5).
Table 5.
Faculty perceptions of the advantages of online learning.
3.6. Correlation between Participant Characteristics and Their Perceptions of Online Learning
Correlation analyses between participant characteristics and their perceptions of online teaching were performed (Table 6). The study analysis revealed that a significant negative correlation existed between the perception of IT skills with age (r = −0.207) and teaching experience (r = −0.203). The results showed that older participants with a longer teaching experience had lower perceptions about their IT skills in online teaching. The correlation analyses were not significant for the other variables tested.
Table 6.
The correlation between faculty characteristics and their perceptions of online learning.
3.7. Overall Perceptions of Online Learning
After answering the previous sections of the questionnaire, the respondents were finally asked a general question about their overall perceptions of online teaching (Table 7). Of all participants, 146 (83.0%) disagreed that online learning in dentistry is better than offline learning.
Table 7.
The correlation between faculty members’ opinions of online learning and their perceptions of online learning.
The answers were compared with participants’ perceptions of IT skills, effectiveness, challenges, and advantages related to online teaching. The overall perceptions of online teaching differed by participants’ perceptions of IT skills, effectiveness, and the advantages of online teaching (p < 0.05). This study showed that participants who had higher perceptions of IT skills did not believe that online teaching was better than offline teaching in dentistry. However, participants believed that online teaching could be a better teaching solution than offline teaching in dentistry in terms of the effectiveness and advantages.
A correlation analysis was performed between the perceptions of IT skills, effectiveness, challenges, and advantages with the global questions. The results showed a significant correlation between the variables. A positive correlation (r = 0.283) was demonstrated between the perceptions of IT skills and the global questions. The correlation illustrated that the higher the IT skills perceptions, the more participants chose offline teaching in dentistry. However, there were negative correlations between the global questions and perceptions of effectiveness (r = −0.257), and with perceptions of advantages (r = −0.208). The study revealed that although participants had better perceptions of the effectiveness and advantages of online teaching, they still thought that online teaching was not better than offline teaching in dentistry.
The last part of the questionnaire concerned perceptions of online teaching after experiencing online teaching during the COVID-19 pandemic (Table 8). The results showed that the faculty disagreed on whether full online or full offline learning should be used in the future, but they agreed to use some form of hybrid learning. This study also demonstrated that the faculty doubted that student competency related to expected learning outcomes was better achieved using face-to-face teaching.
Table 8.
The faculty’s overall perceptions of online learning.
4. Discussion
This study focused on lecturers’ perceptions from several dental schools in Southeast Asia regarding the implementation of online learning during the COVID-19 pandemic. The perceptions of online learning, in terms of IT skills and preparation, effectiveness, challenges, and advantages, were compared with participant characteristics. This study was the first to explore the topic in the Southeast Asian region. The study found that the faculty had good IT skills and perceptions of the effectiveness and advantages of online learning. However, after experiencing online learning implementation in their dental schools during the pandemic era, dental faculty members believed that online teaching was not as effective as offline teaching in the context of dental education. This study suggested that the faculty had better perceptions of the advantages and opportunities of online teaching, and recognized that the effectiveness of offline teaching alone was limited. This study also found that the faculty thought that student competency related to the expected learning outcomes would not be achieved better by using only face-to-face teaching.
Online learning utilizes information and communication technologies (ICTs) and has been implemented as a method of dental education for more than 30 years [17]. Although online courses were not popular in Asia before the pandemic, this study identified that the faculty of dental schools in the Southeast Asian region had experience in online teaching in their schools before the pandemic, and the schools had provided them with training for online teaching. The technology incorporated into teaching enhanced the learning process and was not limited by time and place [18]. The technology requires equipment to support its operation, which is not cheap; thus, acquiring technology remains a challenge for schools with different conditions of social economy [19].
The faculty agreed that more preparation was needed when performing online teaching. The sudden change to online learning during the pandemic caused dental schools which had been shut down to switch to live online classes, then pre-recorded classes [9,12]. Pre-recorded classes required instructors to spend more time preparing the learning material. However, the faculty agreed that online platforms had the tools to facilitate online classes. They also concurred that utilizing the camera when conducting online classes was important for maximizing interaction and class effectiveness. Student and teacher interactions are regarded as a key design component in online and distance learning [20]. Some studies illustrated that online learning methods were applicable for theoretical lessons and that for clinical students, it would have limitations for learning the practical or psychomotor aspect when in the laboratory or clinical setting. Furthermore, some faculty members had to maintain students’ self-regulatory behaviors, as well as e-learning motivation in conducting online classes [21].
In this study, most outcomes focused on a neutral value for the perception of the efficacy of online instruction in dentistry. Regarding online instruction for practical classes and improving student performance, faculty members were at odds. Although clinical learning can also be shifted to virtual learning by using mannequins and virtual reality/augmented reality (VR/AR)-based simulation devices to help gain clinical skills with unlimited reproducibility, there are many challenges for its implementation [22,23,24]. Since 2003, the Academic Centre for Dentistry Amsterdam (ACTA) started the development of VR and force feedback (FF)/haptic for dentistry with several lead researchers [25]. Developing abilities for some irreversible clinical procedures was the system’s goal. The system may simulate real-life situations that cause users to experience various levels of immersion and involvement, stimulating students’ senses of visual displays, aural, and force feedback [24]. The development of the system has been shown to offer training that allows users to completely concentrate on the tasks at hand, without the distraction of technical problems [24]. However, there were limitations to the system’s use for implementation at all dental schools worldwide, including terms of the curriculum, length of study, and system availability. Dental schools must update their hardware and/or software regularly to maintain the implementation process. To date, the results demonstrated that the USA and China exhibited the most publications related to the use of technology [22]. Implementing this new technology and keeping up with its rapid changes would be very challenging for dental schools in Southeast Asia.
The faculty in this study also concurred that maintaining engagement, resolving technological issues, accommodating students with hearing impairments, time management, and data protection and security are challenges of online learning. Despite these difficulties, the faculty acknowledged the benefits of online learning in terms of time and communication flexibility, low cost, and the chance to attain new skills and tools. Previous studies have suggested that the atmosphere created by online learning should be narrowly targeted, promote in-depth and meaningful teaching and learning, and include students in a more active and collaborative educational experience [1]. With all the factors related to the effectiveness, challenges, and advantages of online learning, teachers, and students needed to undergo a significant upskilling process that would be innovative and collaborative [26].
This study found that older faculty members with longer teaching experiences had lower perceptions regarding the IT skills required for online teaching. Previous studies showed that, compared to individuals from Generation Y, faculty members and students from the Baby Boomer generation and Generation X reported feeling less at ease and more anxious when utilizing technology [27]. Regarding the effectiveness and advantages of online learning, the faculty believed that it could be a better teaching solution than offline learning in dentistry. The faculty in this study agreed on the benefits of using a hybrid or blended learning approach for future teaching. This perception matches with the characteristics of current students who have effective skills and are intuitive in operating modern technology and devices [10,28]. In the era before COVID-19, the use of blended learning was limited in many dental schools worldwide, including Southeast Asia [10]. Compared to the traditional teaching approach, the implementation of a blended learning method could take more work since it requires the right attitude, a large budget, and good learning motivation from both teachers and students [12]. Improving the computer skills of both students and faculty members at each dental school should also be emphasized [12]. Communication skills that may be compromised during online learning should also be focused on when designing hybrid classes [29]. The skills of the faculty in charge of hybrid learning are also significant. More training is needed to improve students’ current educational skills and prepare in advance if similar conditions occur [12,28]. Integrating face-to-face and online learning should create a focused environment that supports deep and meaningful teaching and learning, and engages learners in a more active and collaborative educational experience [1]. The change in the learning method after the COVID-19 pandemic should have been able to maintain the quality of dental students’ education.
This study included one dental school from Indonesia, Thailand, Malaysia, and Vietnam as a representative sample of Southeast Asian countries. This study was limited by the inclusion of only one dental school from each country. The findings are based on the faculty members’ self-reported perceptions, which can be associated with a self-reporting bias based on their feelings when they completed the questionnaires. Furthermore, the answers may be influenced by the circumstances in each country regarding the pandemic. The inclusion of more dental schools to participate in the study would provide more information about faculty perceptions in the Southeast Asian region. However, the study received good responses from the faculty members of the dental schools that participated in the study, and the results based on the dental schools from each country were similar. The differences were mainly based on the age, teaching experience, and academic levels of the participants.
5. Conclusions
Within the limitations of this study, the Southeast Asian dental school faculty members’ perceptions were positively inclined toward integrated learning in dentistry, providing opportunities to use online learning beyond COVID-19 in the future. The discussion and research on the implementation of integrated learning in dental schools in Southeast Asian countries are important for further exploration and discussion. Schools within the region may have similar circumstances from which they can learn when designing a hybrid method; however, they must consider some changes in both technology utilization and pedagogy aspects of the method.
Author Contributions
Conceptualization, Y.S.W.; methodology, Y.S.W., A.S., N.M.M.N.M.R., T.T.D. and R.K.I.; software, A.P.A.; validation, Y.S.W., A.P.A., N.M.M.N.M.R., A.S. and T.T.D.; formal analysis, A.P.A.; investigation, A.P.A., R.K.I., I.I.W., A.I.S., Y.S.W., A.S., N.M.M.N.M.R. and T.T.D.; resources, A.P.A.; data curation, A.P.A.; writing—original draft preparation, Y.S.W., A.P.A. and I.I.W.; writing—review and editing, Y.S.W., R.K.I., I.I.W., A.I.S., T.T.D. and N.M.M.N.M.R.; visualization, Y.S.W.; supervision, Y.S.W., R.K.I. and I.I.W. All authors have read and agreed to the published version of the manuscript.
Funding
Universitas Indonesia, grant no. NKB 615/UN2.RST/HKP.05.00/2022.
Institutional Review Board Statement
The protocol of this study was submitted, reviewed, and approved by the Dental Research Ethics Committee (KEPKG) of the Faculty of Dentistry Universitas Indonesia (No. 090820822).
Informed Consent Statement
Informed consent was obtained from all subjects involved in the study.
Data Availability Statement
The datasets used and analyzed during this current study are not publicly available due to a subsequent undergoing study but are available from the corresponding author upon reasonable request.
Acknowledgments
This study was supported by the research grant from Universitas Indonesia, grant no. NKB 615/UN2.RST/HKP.05.00/2022. We would like to thank all the support from each dental school’s administration for the permission and collaboration to participate in the study.
Conflicts of Interest
The authors declare that they have no conflict of interest.
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