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Rintyarna BS, Kuswanto H, Sarno R, Rachmaningsih EK, Rachman FH, Suharso W, Cahyanto TA. Modelling Service Quality of Internet Service Providers during COVID-19: The Customer Perspective Based on Twitter Dataset. Informatics. 2022; 9(1):11. https://doi.org/10.3390/informatics9010011

Rintyarna, Bagus Setya, Heri Kuswanto, Riyanarto Sarno, Emy Kholifah Rachmaningsih, Fika Hastarita Rachman, Wiwik Suharso, and Triawan Adi Cahyanto. 2022. "Modelling Service Quality of Internet Service Providers during COVID-19: The Customer Perspective Based on Twitter Dataset" Informatics 9, no. 1: 11. https://doi.org/10.3390/informatics9010011

Rintyarna, B. S., Kuswanto, H., Sarno, R., Rachmaningsih, E. K., Rachman, F. H., Suharso, W., & Cahyanto, T. A. (2022). Modelling Service Quality of Internet Service Providers during COVID-19: The Customer Perspective Based on Twitter Dataset. Informatics, 9(1), 11. https://doi.org/10.3390/informatics9010011