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Article

Financial Transactions Using FINTECH during the Covid-19 Crisis in Bulgaria

1
Department of Tourism, South-West University, 2700 Blagoevgrad, Bulgaria
2
Department of Economics, South-West University, 2700 Blagoevgrad, Bulgaria
3
Department of Economics, Faculty of Operation and Economics of Transport and Communications, University of Zilina, 010 26 Zilina, Slovakia
4
Department of Tourism Management, University of Patras, 26504 Patras, Greece
*
Author to whom correspondence should be addressed.
Academic Editor: Alexande Szimayer
Risks 2021, 9(3), 48; https://doi.org/10.3390/risks9030048
Received: 26 January 2021 / Revised: 23 February 2021 / Accepted: 1 March 2021 / Published: 5 March 2021
(This article belongs to the Special Issue Quantitative Methods in Economics and Finance Ⅱ)
In the context of current crises following COVID-19 and growing global economic uncertainties, the issues regarding financial transactions with FINTECH are increasingly apparent. Consequently, in our opinion, the utilization of FINTECH financial transactions leads to a risk-reduction approach when in contact with other people. Moreover, financial transactions with FINTECH can save up customers’ pecuniary funds. Therefore, during crises, FINTECH applications can be perceived as more competitive than the traditional banking system. All the above have provoked us to conduct research related to the utilization of financial transactions with FINTECH before and after the COVID-19 crisis outbreak. The aim of the article is to present a survey analysis of FINTECH utilization of individual customers before and after the crisis in Bulgaria. The methodology includes a questionnaire survey of 242 individual respondents. For the data processing, we implemented statistical measures and quantitative methods, including two-sample paired t-tests, Levene’s test, and ANOVAs performed through the computer language Python in a web-based interactive computing environment for creating documents, Jupyter Notebook. The findings bring out the main issues related to the implementation of financial transactions with FINTECH under the conditions of the crisis. The findings include the identification of problems related to FINTECH transactions during the COVID-19 crisis in Bulgaria. View Full-Text
Keywords: FINTECH; financial transactions; COVID-19; crises and risk management; customer behavior FINTECH; financial transactions; COVID-19; crises and risk management; customer behavior
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MDPI and ACS Style

Vasenska, I.; Dimitrov, P.; Koyundzhiyska-Davidkova, B.; Krastev, V.; Durana, P.; Poulaki, I. Financial Transactions Using FINTECH during the Covid-19 Crisis in Bulgaria. Risks 2021, 9, 48. https://doi.org/10.3390/risks9030048

AMA Style

Vasenska I, Dimitrov P, Koyundzhiyska-Davidkova B, Krastev V, Durana P, Poulaki I. Financial Transactions Using FINTECH during the Covid-19 Crisis in Bulgaria. Risks. 2021; 9(3):48. https://doi.org/10.3390/risks9030048

Chicago/Turabian Style

Vasenska, Ivanka, Preslav Dimitrov, Blagovesta Koyundzhiyska-Davidkova, Vladislav Krastev, Pavol Durana, and Ioulia Poulaki. 2021. "Financial Transactions Using FINTECH during the Covid-19 Crisis in Bulgaria" Risks 9, no. 3: 48. https://doi.org/10.3390/risks9030048

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