1. Introduction
Investment loss tolerance refers to the extent to which investors are willing to continue holding financial instruments after they have incurred losses. Investors with low investment loss tolerance tend to react sensitively to short-term losses and often sell off their holdings prematurely (
Benartzi and Thaler 1995;
Odean 1998;
Gneezy and Potters 1997), thereby missing potential gains during subsequent market recoveries. In contrast, investors with high investment loss tolerance are more likely to retain their instruments despite experiencing some losses, thereby positioning themselves to benefit from substantial returns when the market rebounds (
Huang et al. 2021). This capacity to withstand short-term volatility and avoid frequent trading is widely considered a core principle of long-term asset management (
Bihary et al. 2020). While stock prices can be highly volatile over short periods such as months or a year, they generally exhibit a tendency to grow steadily over longer periods, such as several years or decades (
Siegel 2022). This pattern is even more pronounced in the case of mutual funds in general. Therefore, having a high investment loss tolerance is considered a rational approach to long-term investing.
Theoretical perspectives in behavioral finance help explain why many investors still struggle to sustain this tolerance. According to
Benartzi and Thaler’s (
1995) framework of myopic loss aversion, individuals are prone to overweight short-term losses relative to long-term gains, leading to premature liquidation. Similarly, the disposition effect (
Odean 1998) highlights investors’ tendency to sell losing assets too quickly while holding onto winners for too long. Both biases underscore the importance of mechanisms such as enhanced financial literacy that can mitigate these cognitive and emotional pitfalls and foster more resilient investment behavior.
This study examines financial literacy by categorizing it into three components: financial knowledge, financial attitude, and financial behavior. According to the OECD, financial literacy comprises the awareness, knowledge, skills, attitudes, and behaviors necessary to make sound financial decisions and ultimately achieve financial well-being. The OECD framework highlights three core elements: financial knowledge, financial behavior, and financial attitudes (
Atkinson and Messy 2012). Previous research shows that these three components, when considered together, have significantly greater predictive power for financial outcomes than a single financial literacy measure focusing solely on financial knowledge (
Singh and Mittal 2023;
Vieira et al. 2019;
Bhushan and Medury 2014). Moreover, studies indicate that financial attitude and financial behavior play important mediating roles in the relationship between financial knowledge and investment decisions (
Fessler et al. 2020;
Nano 2015). Evidence also suggests that having financial knowledge or earning a higher income alone does not guarantee sound financial behavior (
Sam et al. 2022), highlighting the need to incorporate psychological and behavioral dimensions. This comprehensive approach is consistent with behavioral finance theory, which recognizes that financial decisions are shaped by cognitive, emotional, and behavioral factors. Research further demonstrates that financial attitudes can exert a stronger influence than financial knowledge in shaping financial management practices (
Kartini et al. 2020).
Homma et al. (
2025) found that all three components significantly reduce the likelihood of panic selling, reinforcing their relevance to rational decision making. Therefore, this study adopts these components as valid and distinct indicators of rational investment behavior. In this context, financial knowledge refers to the ability to understand basic financial concepts and facts; financial attitude reflects psychological tendencies and values toward money, such as a preference for long-term saving; and financial behavior captures the extent to which individuals effectively apply their financial knowledge in real-world situations, such as investment management and financial planning (
Homma et al. 2025).
Financial knowledge, behavior, and attitude together constitute a multi-dimensional framework that more effectively explains investment loss tolerance than traditional, knowledge-based measures alone. While conventional financial literacy emphasizes the cognitive understanding of financial concepts, research indicates that loss tolerance is shaped by three interconnected dimensions: financial knowledge (both objective and subjective), behavioral patterns influenced by psychological biases, and underlying attitudes toward risk and financial decision making (
Ahmed et al. 2021;
Sobaih and Elshaer 2023). Financial knowledge provides the foundation for risk assessment, but behavioral factors, such as overconfidence, loss aversion, and anchoring, can account for up to 91% of the variance in risk-taking behavior, highlighting that central role of psychological processes (
Mangala and Sharma 2014;
Çatak and Arslan 2023). Moreover, financial attitudes act as crucial mediators between knowledge and behavior, with subjective financial knowledge (perceived competence) often influencing risk tolerance differently from objective knowledge, particularly in moderating demographic effects on investment choices (
Ahmed et al. 2021). This multi-dimensional perspective is essential because investors’ decision making under uncertainty involves complex cognitive and emotional processes that extend beyond technical knowledge, including mental accounting, future orientation, and emotional responses to potential losses (
Reddy and Mahapatra 2017). Accordingly, understanding investment loss tolerance requires analyzing not only what investors know but also how they process risk, their behavioral tendencies under stress, and their attitudes toward uncertainty, factors that collectively determine whether theoretical financial knowledge translates into effective real-world investment decisions.
While the literature on investor behavior is extensive, most prior studies have focused on risk tolerance, the willingness to accept uncertain returns, rather than investment loss tolerance, which reflects the capacity to endure realized or unrealized loss without premature liquidation (
Grable and Rabbani 2023;
Ahmed et al. 2021;
Akdeniz and Turan 2021). Moreover, these studies have typically emphasized financial knowledge as the primary explanatory factor, often neglecting the roles of financial attitudes and behaviors (
Grable and Rabbani 2023;
Ahmed et al. 2021).
Akdeniz and Turan (
2021),
Corter (
2011), and
Jain and Kesari (
2020) demonstrate that cognitive and behavioral biases, such as overconfidence, loss aversion, and mental accounting, significantly explain variation in risk-tolerance. These findings indirectly highlight the potential of financial knowledge, behavior, and attitude to mitigate such bias (
Shivangi and Chaudhury 2025;
Adil et al. 2022). The study most closely related to ours,
Homma et al.’s (
2025), examined how financial knowledge, attitude, and behavior influenced panic selling during market downturns. However, their analysis relied on a binary crisis-specific indicator, whether investors sold assets during the COVID-19 pandemic, which neither captures the degree of loss that investors are willing to tolerate nor generalizes to non-crisis conditions. Our study addresses these limitations by introducing a continuous measure of investment loss tolerance and examining its relationship with financial literacy, financial knowledge, financial attitude, and financial behavior in a generalized, non-crisis market context. In doing so, it extends the literature beyond risk tolerance, provides a more nuanced understanding of investor resilience, and contributes empirical evidence on how cognitive, psychological, and behavioral dimensions of financial literacy jointly shape responses to portfolio losses.
This study examines financial literacy by categorizing it into three components, financial knowledge, financial attitude, and financial behavior, and investigates how each independently and collectively relates to investors’ tolerance for losses in a generalized, non-crisis investment context. To guide the analysis, we pose the following research questions: (1) Does financial knowledge increase investment loss tolerance? (2) Do financial attitudes contribute to higher investment loss tolerance? (3) Does financial behavior strengthen investment loss tolerance? Drawing on a large dataset of retail investors from one of Japan’s largest online securities companies, we hypothesize that each of these components is positively associated with investment loss tolerance. Building on prior studies showing that financial literacy mitigates irrational investment behavior, we argue that improvements in financial knowledge, along with supportive attitudes and behaviors, enhance investors’ capacity to remain committed to their holdings during market downturns, thereby reducing premature liquidation.
This study contributes to the behavioral finance literature in three key ways. First, we quantified investors’ tolerance for investment losses by constructing a generalized loss tolerance index based on realistic market scenarios. Second, this study provides, for the first time, empirical evidence that financial knowledge, attitudes, and behavior positively relate to investment loss tolerance. Third, we offer practical and policy-related implications aimed at enhancing the investment decision making of individual investors.
4. Discussion and Conclusions
This study set out to examine how the three dimensions of financial literacy, financial knowledge, financial attitude, and financial behavior shape investment loss tolerance among retail investors in Japan. Consistent with our hypothesis, the results demonstrate that each dimension of financial literacy exerts a significant and positive effect on investment loss tolerance. The findings hold across both ordered probit and probit regression models, reinforcing the robustness of the evidence. In other words, investors with higher financial knowledge, healthier financial attitudes, and more responsible financial behaviors are more resilient when facing potential or realized investment losses.
The empirical evidence strongly supports our hypothesis that financial literacy enhances investor resilience in the face of losses. By integrating knowledge, attitude, and behavior, this study shows that financial literacy provides a multi-dimensional buffer against panic-driven liquidation. This aligns with behavioral finance theory, which posits that financial decisions are shaped not solely by cognitive knowledge but also by attitudes and behavioral tendencies under stress (
Tandon 2024;
Kahneman and Tversky 1979). The robustness checks further confirm that these effects are not model-specific, underscoring the validity of the conclusions.
The findings resonate with the theoretical arguments outlined in the Introduction Section. Financial knowledge equips investors with a sound understanding of market dynamics and risk–return tradeoffs, enabling them to recognize that short-term losses do not necessarily undermine long-term profitability (
Lusardi and Mitchell 2014;
Ahmad and Shah 2022). At the same time, financial attitudes, such as future orientation and confidence in long-term planning, mitigate emotional responses to losses (
Chu et al. 2014). Finally, prudent financial behaviors such as diversification and consistent monitoring help investors implement disciplined strategies that reduce the likelihood of premature liquidation (
Munizu et al. 2024). Together, these three elements provide a comprehensive framework for explaining why some investors can endure temporary losses, while others cannot.
Our study extends and generalizes previous findings in important ways.
Homma et al. (
2025) demonstrated that financial knowledge, attitudes, and behaviors reduced panic selling during the COVID-19 crisis, highlighting their protective role under extraordinary conditions. However, their operationalization of investor behavior was binary, i.e., whether investors sold during a crisis or not, thus overlooking the variation in the degree of losses that investors were willing to withstand. By contrast, our study introduces a continuous measure of investment loss tolerance in a non-crisis context, thereby capturing more nuanced investor behavior and broadening the generalizability of results.
Moreover, much of the earlier literature focused on risk tolerance as the outcome of interest and often relied solely on financial knowledge as the explanatory factor. For example,
Grable and Rabbani (
2023) and
Ahmed et al. (
2021) found that individuals with greater financial knowledge display higher risk tolerance. Similarly,
Reddy and Mahapatra (
2017) emphasized that knowledge enhances the ability to accept uncertainty in financial markets. However, these studies typically treated financial literacy as a one-dimensional construct and neglected the roles of attitudes and behaviors. Recent studies (
Jain and Kesari 2020;
Tiwari 2024) have begun to suggest that psychological and behavioral aspects matter, but evidence remains fragmented. By systematically incorporating all three dimensions of financial literacy, our findings demonstrate that risk-related outcomes such as investment loss tolerance are better explained within a multi-dimensional framework.
Beyond financial literacy, the control variables also yielded insights consistent with the prior literature. Male investors, older individuals, and those with greater household assets consistently exhibited higher investment loss tolerance, echoing patterns reported in risk tolerance research (
Alber and Gamal 2019;
Maritz and Oberholzer 2019). The positive association with age, though nonlinear due to the negative effect of age squared, suggests that tolerance initially rises with experience but may diminish in later life stages when risk capacity declines. Household income showed mixed effects, being positively associated in some models but being negative in robustness checks, suggesting that wealth accumulation rather than income flow may be the most stable determinant of resilience. In contrast, having a spouse, more children, higher education years, greater risk aversion, and a myopic outlook were negatively associated with tolerance, indicating that family responsibilities, conservative attitudes, or short-termism constrain investors’ willingness to endure losses. These patterns highlight that demographic, psychological, and socioeconomic contexts interact with financial literacy in shaping investment decisions.
Our findings offer several practical implications for policymakers, regulators, and financial institutions that go beyond the generic call for “more education.” This study demonstrates that not only financial knowledge but also financial attitudes and behaviors significantly shape investors’ tolerance for losses, highlighting that traditional educational efforts focused solely on conveying financial facts are insufficient. Instead, effective programs must also target attitudes (e.g., fostering patience and long-term orientation) and behaviors (e.g., disciplined saving and portfolio management), which our results show independently strengthen investor resilience. For policymakers, this means designing financial literacy curricula that explicitly integrate psychological and behavioral training alongside knowledge dissemination; for example, classroom simulations, gamified investment exercises, and scenario-based learning could prepare individuals to handle volatility without resorting to premature liquidation. Financial institutions, in turn, should move beyond generic advisory services by offering interventions tailored to clients’ attitudes and behavioral tendencies—such as nudges to discourage impulsive trading, tools to encourage goal-based investing, or counseling to reinforce long-term perspectives—since these can be more effective than standard product education alone. By implementing these multi-dimensional approaches, both policymakers and financial institutions can strengthen investor resilience at scale, which in turn promotes greater financial stability in retail markets. This contribution is particularly relevant in the Japanese context, where household participation in securities markets remains relatively low and investor confidence is often shaken by downturns.
While our findings highlight the positive associations of financial knowledge, behavior, and attitude with investment loss tolerance, several limitations should be acknowledged. First, investment loss tolerance is measured based on subjective responses derived through generalized hypothetical scenarios, which may not fully capture actual investor behavior. However, this approach is valuable because it avoids the need to control for individual-specific circumstances and external environments, which would be necessary when using behavioral indicators based on real market activity. Second, this study remains concerned about the accuracy of self-reported responses to questions about financial behavior and attitudes, as such responses may be subject to social desirability bias. Third, the use of cross-sectional data from customers of a single online securities firm may limit the generalizability of our findings, and the possibility of endogeneity cannot be fully ruled out given the observational nature of the dataset. Finally, financial literacy variables (partially from 2022/2023) and risk tolerance (from 2025) were measured in different waves. While literacy is typically stable over time, the possibility of minor measurement error or concerns about reverse causality cannot be entirely excluded. Although these limitations may not significantly alter the conclusions, future research should incorporate both cross-sectional and longitudinal data from more diverse populations to enhance the external validity of the results.