1. Introduction
In the area of Supply Chain Management (SCM), an unreliable player is an important issue. Before observing customer demand, management needs to decide how many products need to be stocked. Sometimes, there is lead-time demand uncertainty, and the stockholder faces a situation called understock or overstock due to the lack of proper information exchange between the Supply Chain (SC) players. For overstock, the holding cost of the products is higher than usual. In this model, the retailer sends the wrong information to the manufacturer, such that understock or overstock happens. The manufacturer does not get actual demand or information about the inventory (Cárdenas-Barrón et al. [
1]). Here, a consignment policy is applied. in this policy, two coalitions are contemplated—the consignee and the consignor. The manufacturer is denoted as the consignor, which means the upstream player, and the retailer is denoted as the consignee, which means the downstream player. Taleizadeh and Sadeghi [
2] introduced a unified pricing strategy for sustainable development to increase market share using different incentives such as reverse SC, where both the retailer and manufacturer propose a reward scheme to the customer.
According to Gautam et al. [
3], the consignor provides a certain amount of incentive to the consignee. A Stackelberg game approach is used, and more profit is generated for the manufacturer using a comprehensive analysis (Taleizadeh et al. [
4]). In this research, the manufacturer acts as a leader and controls the inventory. In the consignment stock, products are stored in one location, such as a warehouse, but owned by the manufacturer. The consignment inventory is very common in manufacturing, where stock remains under the ownership of the manufacturer. There is a contract between two players, from stocking the products to selling them. In this paper, the retailer sells the product and sends to the manufacturer the revenue, from which the manufacturer generates profit. The retailer gets a certain amount of commission from the manufacturer after selling each product to the customer. The retailer gets a fixed fee from the manufacturer for implementing RFID. If the stocks are not sold or if the manufacturer and retailer mutually decide that the products are no longer needed, then the stock is returned to the legal owner. Yi and Sarker [
5] provided a summary of controllable lead-time under a consignment contract for an integrated inventory system. They discussed random lead-time demand, which did not follow any known distribution function. The stochastic demand pattern was discussed by Wangsa and Wee [
6].
Therefore, both players agree to a reasonable stock rolling agreement depending on market demand. To avoid stock disruption, the manufacturer production time and distribution of products are considered. Adopting smart technology in industry is a valuable business policy, since competition is very high. To improve production quality with minimum labor cost, RFID technology is introduced within SCM. An industry generates more profit with less production time by using this technology. RFID adoption within SCM is beneficial for the industry, even when remanufacturing (Tsao et al. [
7]). Using this sensing technology, every movement of the product is tracked and traced in the inventory (Zhu et al. [
8]). The deterministic coverage of each RFID scanner within a certain radius is as important as the number of RFID tags (Zhang and Hou [
9]). Initially, RFID is implemented by the retailer, but the manufacturer pays the retailer a fixed amount for this advanced technology.
This study serves an economic purpose of profit maximization of the entire SC by reducing information asymmetry within the SC. Information asymmetry creates an unreliable SCM. The information hidden from the manufacturer amplifies the loss to the manufacturer. Thus, the purpose of this study is to improve the coordination between the manufacturer and the unreliable retailer, such that profit will be maximized and the effect of unreliability will be reduced. It may not always be possible to find a reliable SCM player for business. Thus, this study finds a way to improve coordination by using RFID and game policy.
2. Literature Review
In this research, the retailer is unreliable and does not provide proper information to the manufacturer. Therefore, the lead time demand is random, and it does not follow any kind of known distribution. Here comes the distribution free approach. The distribution free approach was first introduced by Scarf [
10]. There, only the standard deviation along with the mean were considered without any other assumption about the distribution function. The model contained a lengthy mathematical approach, and for this reason, it was very difficult to understand the solution procedure. Scarf’s model was simplified by Gallego and Moon [
11] with a newly developed newsvendor model in which the distribution free approach was narrated in a simplified and understandable way. When the lead time demand does not follow any kind of known distribution, another newsvendor model of improved quality and reduced setup cost was developed by Ouyang et al. [
12]. An extension of this inventory model was done by the same authors Ouyang et al. [
13] by integrating the distribution free approach with the controllable lead time. Being the leader, the manufacturer deals with the financial part. Operational components are being managed by the retailer since the retailer is the follower. The decision for controlling the inventory with the consignment policy within an SCM was described by Ru and Wang [
14].
Furthermore, the inventory holding cost can be nonlinear and was combined with the distribution free method by Pal et al. [
15]. Moon et al. [
16] introduced an integrated inventory model considering a min-max approach with a controllable lead time and service level constraint. To improve the product quality, the process of manufacturing needed to be perfect. Quality improvement was done by reducing the setup cost with the introduction of a variable backorder cost with a distribution free approach, which was established for the reduction of the setup cost of the manufacturer. This model has proven that adding a service level constraint within an SC can improve the quality of the product. A model on continuous review inventory was introduced by Shin et al. [
17] with a variable lead time demand. A discount policy was introduced under the transportation cost to optimize the model along with the distribution free method.
A strategy on the consignment stock under an SCM was invented by Taleizadeh and Moshtagh [
18] where an imperfect manufacturing processes was discussed on the basis of remanufacturing. A typical warehouse has certain limitations like quality checking, unnecessary time consumption, and tracking and tracing the products properly within a certain time. The manufacturers sends the products to the warehouse, and the products are received by the staff on the receiving dock. After that, unloading those products and storing the inventory are done by checking the quality and quantity of products. Those products are then tagged with RFID tags. By scanning those tags, the detailed information of each product is stored in the system of the inventory. The database would be generated then and by using it, the status of each product could be tracked by the user. Storing the products with proper information in the inventory is called the inbound process. The proposed RFID based solution improved the receiving time by 90% and reduced the operating expenses by 30%. Earlier, updating the database of the inventory was a time-consuming process and was done manually. However, after using RFID, the process was transformed into an automatic process and also saved much paperwork.
All of the processes in an inventory system can be tracked by RFID, and the lot size is unequal (Hota et al. [
19]). An automation policy for controlling the processes in a smart product manufacturing setup is an advanced idea. RFID gives the opportunity to reduce the human error due to inspection. RFID scanner does an automatic scan of all the RFID tags, which contain data on the product. Moreover, it is found that the tags are reusable in nature. This implies that the maintenance cost is reduced, and the real-time tracking of each product is possible (Sari [
20]). For the outbound process, sales orders are generated with the minimum time where, without RFID, it takes a long time to calculate the inventory details. The fast processing is the advantage that the advanced technology has over the traditional process. The adoption of the RFID technology within an SCM can increase all the working abilities within the warehouse (Meguerdichian et al. [
21]). As the traditional business policy suffers from unreliability, it gives less profit. Guchhait et al. [
22] described a brief approach on the RFID technology implementation to overcome the issue of unreliability and to optimize the overall SCM profit in a reliable way for generating more profit.
Within the supply chain, the decisions regarding loss minimization and profit maximization are the crucial decisions. Feng and Tan [
23] discussed coordinating the decisions regarding the pricing policy of the SCM. The scenario about loss aversion was discussed substantially. A discussion about the online and offline SCM was discussed by Lei et al. [
24]. They studied the consumers’ strategies. The game strategy within the SCM comes forward whenever players of the SCM are not equal in power. In game theory, with two players, one is the leader, and the other one is the follower. The leader is the decision maker of the SCM. Chen et al. [
25] discussed a retailer Stackelberg SC where retailers made all the decisions. Wei and Jing [
26] studied the Stackelberg game policy within the SCM for backward integration. In this newsvendor model, a Stackelberg game policy is used where the manufacturer is the leader and the retailer is the follower. However, the follower has the priority to choose his/her optimum decisions. A Stackelberg game policy was discussed by Sarkar et al. [
27] within an integrated inventory model for setup cost reduction.
Table 1 shows the contribution of different authors and how this research addresses the existing gaps of previous research. A contribution table shows that within the supply chain model, even the distribution free approach is widely used for the unknown distribution probability function. However, the unreliability issue is not familiar to the literature. The unreliable retailer is hiding information from the manufacturer, and it creates an information asymmetry within the entire supply chain. RFID is the technology that can help to get over the unreliability problem by tracing the product. The utilization of RFID is the benchmark to reduce the information asymmetry issue. Moreover, the consignment policy works for stabilizing the unreliability issue by not giving the power to the retailer to sell the product. Instead, the manufacturer shares a fixed fee with the retailer for selling the product by the retailer on behalf of the manufacturer. Along with the fixed fee, a commission is provided to the retailer by the manufacturer for selling each product. This reduces the overall situation of the information asymmetry. Now, the unequal power of the manufacturer and retailer creates a game policy based on the leader-follower relationship. This study utilizes the Stackelberg game to stabilize the unequal power of the unreliable SCM. At last, the service to the customer is always beneficial to both the manufacturer and the retailer. The more product will be sold by the retailer, the more commission he/she can earn from the manufacturer. Thus, this study evolves around profit maximization by reducing the effect of the unreliability using various policies.
Section 1 and
Section 2 represent the Introduction and Literature Review of this study. The rest of the study is designed as follows:
Section 3 signifies the problem definition and assumptions. The mathematical modeling part is in
Section 4. The results of the numerical study are described in
Section 5 followed by a sensitivity discussion on the parameters, and
Section 6 concludes this research. The associated references are given in the references section.
5. Numerical Experiments
The numerical study gives the validation of the mathematical results numerically. Some supportive data were taken from Shin et al. [
17] and Sarkar et al. [
32] with some rational changes for the convergence of the objective function. For traditional system, the values of the parameters were used as follows:
,
unit,
unit,
,
unit,
,
,
unit, and
unit. The lead time data are given in
Table 2.
The optimal solution for the traditional policy is summarized by using the above solution methodology, which is given in
Table 3.
For the consignment policy, the values of the parameters were used as follows:
,
unit,
unit,
,
unit,
,
,
unit,
unit,
unit,
unit,
unit,
unit,
, and
. The optimal solution for the consignment policy is summarized by using the above solution methodology, which is given in
Table 4.
In this numerical study, both the result for the traditional system and the consignment policy are given. Depending on the decision variables, this result depicts a very important scenario. In the traditional system, the system gave a good amount of profit. However, after using the consignment policy along with advanced technology RFID, the expected profit was much higher than the traditional policy. The consignment policy was clearly giving higher profit than the traditional one. The optimum lead time was three weeks. The lead time crashing cost was used to reduce this lead time duration. The service was more in the consignment policy than the traditional one. That is, the provided service to the customer by the retailer was more in the consignment policy. The overall result implied that the effect of the information sharing was reduced. This implied that the combination of the consignment policy and the RFID gave a profit goal within the unreliable SCM.
6. Sensitivity Analysis
In order to analyze the impact of the change due to key parameters
p (retail price),
(retailer’s holding cost for consignment policy),
(retailer’s shortage cost for consignment policy),
(shortage cost of manufacturer under consignment policy),
(goodwill loss for manufacturer under consignment policy),
k (manufacturing cost),
T (fixed cost of RFID implementation), and
(cost of one passive RFID tag), on the economic policies, in-depth sensitivity analysis were done numerically. The sensitivity analysis was done by varying
to
for the individual parameter by keeping all others unchanged. The most sensitive parameter was the retail price
p. The positive changes brought more joint profit in the coordination case and vice versa for the negative percentage changes. The least sensitive parameter was the holding cost for manufacturer under the consignment policy
, i.e., the changes in the joint total profit were much less for the changing of the parameter
. As the unreliability was solved, the holding cost became less sensitive.
Figure 3 interprets the sensitivity of the parameters graphically.
7. Managerial Implications
The Stackelberg game strategy gives the choice to the follower to optimize his/her decisions first. As the leader is more powerful than the follower, this policy helps the follower make his/her optimum decisions. Here, the manufacturer is the leader, and the retailer is the follower. Because of the power, the manufacturer can survive more easily than the retailer, thus providing more chance of survival to the retailer. This has a long-term effect for the SCM. The loss in the business can terminate the SCM contract between players as the player with less power does not have enough strength to survive the loss. Beside this, the consignment policy with the combination of RFID earns more joint total profit than the traditional one. The retailer only sells products on behalf of the manufacturer. Thus, if the retailer faces loss, the business will no longer exist because the retailer has some expenditure that he/she has to bear. The RFID technology succeeds in bringing the actual information regarding the products. The real-time tracking of each product, as well as availability help to gather the proper information about the product. Thus, information liability is completely emphasized in this SCM. Some insights are listed as follows:
The chance for the first optimization of the decisions of the follower through the Stackelberg game policy is helpful for the long-term stability of the business between two players of the SCM. This is the strategic policy of the industry manager for a long-term profitable business.
Table 3 and
Table 4 provide the comparative scenario of the total profit.
The RFID would help the industry manager reduce the effect of the unreliability of the retailers by tracking the products. The numerical study ensured that RFID implementation earned profit that was more than that of the traditional one. The service was increased in the consignment policy compared to the traditional policy. This implied that the consignment policy was beneficial for the industry.
The consignment policy proved that the sharing policy of holding cost was effective for the industry. The total profit was increased. RFID provided more security to the industry along with more profit than the traditional policy of business with the Stackelberg policy. Thus, the combination established was more fruitful to the industry than the traditional policy.
The fixed fee of the consignment policy was really helpful for the retailer. After paying the fixed fee, the joint total profit of the consignment policy was more than the traditional policy (
Table 4). This proved that the industry could choose the consignment policy with the fixed fee strategy even if the retailer were unreliable. This earned more profit for the SCM.
8. Conclusions
The proposed model provided the major profit goal for the whole SCM though there was the unreliability issue from the retailer’s side. If the retailer was not giving the proper information of the market demand, the manufacturer could utilize the proposed strategy to obtain the profit in a sustainable way. The proposed model obtained the same results even with improving the standard of the service. The advanced technology was utilized to ensure the profit of the manufacturer. However, the retailer was benefited by the manufacturer through the fixed fee, offered by the manufacturer. It was found that the proposed Stackelberg game policy played an important role in gaining profit for the retailer. The degree of unreliability was not taken into consideration, which was a limitation of this whole research. The degree of unreliability was not considered in this study, which is an immediate future extension from this study. Apart from the domestic SCM, the effect of the RFID within the unreliable global SCM is an extension that is based on outsourcing. The demand, market size uncertainty, and carbon emission were not taken into consideration in this study. Uncertainty may occur in the market demand, which can be solved by using the fuzzy demand structure with the service. The emerging concern about the environment regards carbon emission, which can be considered as a future extension of this study.