5. Results
5.1. Theme 1: Successful Transition Experience
The first theme that emerged was a successful transition experience. A team approach and the provision of resources were keys to creating a successful remote learning environment at home. Parents shared their experiences during the transition to remote learning. Emily stated: “In the beginning, I was extremely worried. You know, I had tons of emotions. Like how am I going to do this?” Olivia was concerned about incorporating remote learning at home: “So, it was really hard for me because I also work and my husband works…So it was hard…You have to be with him all, all the time”. Olivia also mentioned: “Well it was really hard at the beginning because he won’t stay still”.
Parents and their children had to adjust to communicating and interacting with teachers and other service providers in a different format. “The OT and the speech sessions would end with both of us in tears. He was just having a hard time adjusting of course, because he’s autistic and he wants to go to school” (Lisa). Emily mentioned that: “Like sometimes I think he hears the questions or the requests, he just daydreams off. I don’t know. I wish I knew what he was thinking or, you know”. Emily talked about her child using the iPad to communicate with others: “He mainly only uses it, um, with other people or if I seriously can’t figure out what he’s trying to ask me”. Olivia also mentioned that the youngest child, Arnold, had trouble maintaining focus on the computer screen: “And so we’re always Arnold sit up straight, Arnold pay attention, Arnold look at the teacher hahaha. But I think it’s part of the distance education thing”. Parents expressed that their child had some communication difficulties, like communicating with others through the computer screen, or, at times, that they wondered what their child was thinking. Overall, parents knew how to help their child communicate with others and with each other.
Parents described multiple resources that helped them with the transition. Teachers and therapists performed well in organizing the online learning environment so that the parent could easily access materials. Lisa mentioned that: “it’s all done through his school, so everything is already uploaded…and you just like click”. In addition, all parents put effort into preparing materials and creating a designated area for remote learning. Olivia said: “Yeah like whatever material they sent him from school, or the crayons in a box under his desk or the pencils and we usually have everything handy around his desk”.
Parents also expressed how others
’ involvement helped with the transition to remote learning. Parents mentioned that multiple professionals would assist with their child’s learning and development. Special education service providers and teachers, including parents, created the academic learning environment at home. All three children had an online learning class schedule that their teacher set up to follow at home. Their parents then implemented that schedule into their home routine and set up an area where the child carried out their studies. All three children received ABA therapy, such as many other students with autism who receive some type of additional therapy that supports a variety of daily living skills [
30]. Lisa noted that “he receives services for reading, writing, and math. And then on top of that, he also gets the OT, the speech, the physical therapy.” Emily talked about her child’s RBT: “she
’s here for all of his school. So in between his school, in between those 20-min periods or whatever, he
’s doing ABA”. Emily mentioned that Philip’s teacher was well prepared and collaborated with his BCBA, including attending IEP meetings. Lisa also mentioned that Noah’s previous teacher suggested ABA therapy and other services:
So we’ve just been lucky because they were the ones who actually told me about ABA and like about sports, social, or, you know, things like that. So I wouldn’t have known any of that without them.
Lisa seemed to have a more positive transition period compared to the comments of the other two parents: “The teachers had everything in place. All the Google meets links. I mean, everything was perfect. There was no issues.” Lisa had experience with homeschooling her child before the switch to remote learning. Lisa used her homeschooling experience as a resource to help with the transition and really enjoyed the whole experience.
All the parents expressed that they had rough times at first because it was a big change for them and their child to have them spend the day working on academics and therapy at home instead of at school. Their special education support system and teachers helped the children with their education and parents felt supported too. Parents expressed they were supplied with the support that their child needed to make it feel like an environment that they could manage.
5.2. Theme 2: Productive Home Learning Environment
The second theme that emerged was creating a productive learning environment at home. Parents shared techniques, tools, and resources that helped with learning in the daily happenings of remote learning. The implementation of a routine created a solid structure for the children to continue their studies. Parents and children primarily followed the teachers online remote learning schedule at home. Parents understood that their child needed structure and thrives when there is consistency among all individuals. Parents also shared their thoughts and feelings on the setting they prefer for their child. Olivia said:
Thank God. The teacher figured a way that he teaches, like for 20 min and then they break and then another 20 min and then break and, and so on. So it was pretty cool because that way we can also do our things and he has a rest.
Parents noticed how their child followed and engaged in a routine when presented with certain stimuli. For example, Lisa mentioned that “he knows that Schoology is, is where we do our, the homework and the schoolwork”. Emily also felt this learning setting was helpful for her child: “I feel like when Philip comes into this room, he knows it’s time to work or it’s time for school…”
Parents created a productive learning environment where they witnessed their child’s learning progress. For instance, parents prepared learning/therapy materials ahead of time for a smoother transition during remote learning including a quiet room, light music, snacks, and printed out materials. In this changed setting, parents witnessed their children’s ability to adapt. Olivia mentioned that her child began to accept more requests than prior to remote learning, where the child was reluctant to accept parental involvement. For example, Olivia stated that Arnold began to communicate a lot more with his parents, including a greater understanding of their requests.
Um, before he didn’t want to accept any, any new stuff or learning that came from dad and mom…And then when he, when we switched to distance education, and that I can be here more at home now. I’m a little bit more involved and he accepts learning from mom and dad.
Parents took notice of their child’s behavior and emotions in the classroom and in the remote learning setting and described the benefits of each. Parents discussed their preference between going to school and remote learning. Lisa preferred that her child go to school: “I will say that he does, in my opinion, he does better at school because yes, like I’m strict with him, but I’m always still gonna be mom.” Olivia stated that her child: “likes school, but right now, he does like it, but, he’s not the same. I think he’s more enthusiastic when he goes to school”.
Emily was able to witness her child’s learning progress as well: “So with him being home and me being next to him and helping him learn these things, I know where he is academically.” Emily also said: “I know in the classroom from what his teacher said, that there would be a lot of protesting and things during the day in school, but we don’t have that here.” and “It’s kind of like him having his own one-on-one aid versus being in a classroom where they might have up to 10 kids and one teacher and one aide”. Overall, parents preferred the environment that resulted in the best learning for their child.
Parents expressed that their environment had a manageable routine with and in which their child could engage. Their teachers, IEP team, and strong parental involvement made it an effective learning environment and parents expressed that their child was carrying on with the educational curriculum they would be learning at school. The parents mentioned that the behaviors and feelings of their child were positive during learning activities at home. They also expressed that they prefer aspects of a remote learning environment.
5.3. Theme 3: Ongoing Parental Assistance
In the current study, there was a lot of ongoing parental assistance. Parents used proximity, prompting, and positive reinforcement to manipulate the environment to best teach their child. The proximity between parent and child was a key factor in delivering important assistance. Emily had the opportunity to stay close by her child:
I don’t know if I mentioned I actually stay home with him. So I’m very lucky with that. Also I know there are a lot of parents that work and may not be able to do as much as I’m able to do. So, I think that has helped a lot too.
All parents stayed close in proximity by sitting next to their child as they helped with communicating with teachers online. It was necessary for Olivia to sit next to Arnold, the youngest child in the study: “if I’m not there, he wouldn’t respond to anything and I have to also be muting and unmuting the computer, stuff like that.” The teacher was not there to directly structure the learning environment; thus, parents structured it and were more hands-on with implementing academic material.
Parents also followed prompting techniques that their therapists and teachers would use such as verbal, physical, and visual prompts. Parents did not show scaffolding but instead used guidance they labeled as prompting. Scaffolding would be guidance from the parent that is intended to be in the child’s ZPD and leads to independence. All parents mentioned helping the child complete a task with their help but not leading them to independence in a skill. Prompts helped students process incoming information. For example, Emily mentioned a visual prompt that the RBT would use: “they use token systems, he understands all that.” Lisa described using a visual prompt herself: “every parent should have a little whiteboard because it’s, so life-changing when you’re doing math with the kids, especially with kids that have special needs.” Lisa also described her use of schoolwork prompting: “so we do it until it’s correct. Um, because right now at this stage he won’t be doing it independently.” Olivia described how she would deliver verbal prompts to direct her son’s behavior and how she gained confidence in herself to be able to teach him over time. Prompting was not reduced to lead to independence. This is to be expected, because identifying the appropriate level of assistance for their child’s zone of proximal development was not a primary concern. Parents did not show scaffolding but instead used prompting in this study.
Parents also carried out actions that elicited more positive behavior such as scheduling certain activities first or giving a break. Lisa provided an example: “I made it fun because they did have a lot of schoolwork. So we would go outside and go swimming until he had his class, …and he did great with that.” In addition, parents delivered praise so the child felt supported, positive, motivated, and engaged while working on schoolwork, so that it could be completed and they would not become overwhelmed. “Philip is the type of kid that he doesn’t like to be wrong. So, he really feeds well into praise, so he wants that, ‘Hey, good job’, or, uh, tickles or anything” (Emily).
Parents also presented rewards for their children so they would have something to look forward to as they completed their work. “I have, like different color whiteboard markers so he can choose the different color that he wants when we’re doing either math or writing an essay, which is fun to keep him still engaged” (Lisa). Parents chose to introduce a fun environment, so their child was engaged while learning and was not overwhelmed. Lisa described how she tried to read aloud to make reading more fun for her son:
So I generally try to read quite a bit of it because if he’s on the screen for too much, we’re going to run into meltdowns. And so we kind of avert that by me reading and I do like fun voices and all this kind of stuff to help keep him engaged in the story.
Parental involvement by being nearby providing direct guidance and positive reinforcements was helpful for their child in completing assignments and they expressed it led to positive encounters for them and the child. Parents supplied prompts and one-on-one assistance directly to their child while engaging in remote learning.
Overall, parents had become accustomed to the remote learning environment and made positive remarks about this learning context. Parents in this study described a successful transition experience that initially started with some struggles but developed into a productive home learning environment with the help of multiple resources and their ongoing assistance.
All parents expressed feelings of nervousness or stress during certain aspects of transitioning to remote learning. All three parents expressed that their children displayed negative behaviors during the transition. However, all parents also expressed that the teachers and service providers helped them transition with their cooperation. All their teachers had prepared an online class schedule and their service providers had prepared online therapy sessions. Each parent had prepared school supplies, assignments, and schedules to follow at home. Their behavioral therapy sessions had also helped with the children with varied skills at home. Every one of the parents were very involved and were prepared with an open mind to guide their child’s learning in a way that was best suited to their needs and wants.
6. Discussion
This study explored the experiences parents had while their child transitioned to remote learning as a result of school closures due to the COVID-19 global pandemic. Parents shared their thoughts, feelings, and perspectives from their child transitioning to remote learning at home. Three common themes were found in the current study. The first theme was a successful transition experience that showed parents taking on added responsibility and providing support supplied by educational professionals to create a new educational environment. The second theme was creating a productive learning environment at home. Lastly, the third theme was ongoing parental assistance. Families experienced these three major commonalities throughout remote learning. Parents were set up for success where they felt equipped to guide their children
’s academic learning at home. Previous studies have also indicated that some parents struggled more than others while others embraced more responsibility [
31]. Some parents preferred virtual instruction, however, parents of students with higher intense needs struggled more [
32]. In some cases, parent and child had emotional stress due to the transition to remote learning and parents noticed negative behaviors and emotions in their children [
33]. Some negative aspects that parents have mentioned included change in roles, increased responsibility of family, and psychological stress from uncertainty [
31]. Parents
’ emotional state was also impacted by tiredness and mental disposition [
33]. Some families also faced health problems [
31]. In the present study, parents had moments where they experienced stress while working on assignments due to communication but, overall, parents knew how to effectively communicate with their child during schoolwork [
34]. Many families have shown resilience and innovation from the sudden change in educational environment, which can be beneficial [
32]. Resilience and overcoming change is helpful for students
’ development that is, to an extent, dependent on their individual circumstances [
35].
6.1. Home Learning Routine
All three families in the current study had a productive home learning environment. Most students had online classes for more than 2 h a day during the pandemic [
36]. Parents created a designated space accompanied with necessary supplies during specified times for their children to work on remote learning activities and therapy sessions. Parents manipulated the educational environment at home with the goal of assisting the student’s learning. Parents had the opportunity to incorporate their child’s needs during remote learning [
2]. All parents considered their child’s educational and functional needs. Parents set up a specific area that represented learning time and removed distractions, plus included tools that maintained their focus. Students with ASD generally prefer to learn in environments that are not overwhelming [
18], and parents in the current study were able to accommodate. Parents ensured that their child was in a quiet area of the house while other individuals were home. Students with ASD also prefer a welcoming environment at school, which parents re-created at home by providing positive reinforcement during remote learning [
18]. The three children thrived with a routine as it allowed them to be mentally prepared to work on subsequent tasks, which helped them transition smoothly between tasks. Previous research has emphasized the importance of routine during remote learning [
35]. A routine provides an environment without unexpected events that may lead to discomfort [
18].
6.2. Team Approach
Parents had the support of special educational professionals and service providers to create a routine for their children. Educators took a step by step approach in helping parents initially adjust to remote learning [
37]. Firstly, educators tried to make contact with the parents then slowly introduced simple interactions with child and parent [
37]. Then, they incorporated some online activities with no harsh expectations of deadlines [
37]. Teachers gave room for leniency so parents and children would not be overwhelmed [
37]. The third step was bringing in academics [
37]. Special educators and school-based specialists adjusted their practices to best fit remote learning. Educators and specialists would adjust service minutes, add individualized contingency learning plans to IEP, and eliminate social goals at times [
32]. It has been suggested that parents stay in close contact with special education services during remote learning [
33]. Teachers have helped by providing individual and group meetings with parents via Zoom [
37]. Teachers have also used Zoom meetings to supply parents with advice and tools to support their child through the individual obstacles they were facing [
37].
6.3. Parental Guidance during Remote Learning
The third theme that emerged was ongoing parental assistance, where parents positioned themselves right next to their child to guide while working on schoolwork. Parental involvement increased because, in most cases, it was unavoidable that parents support their child for at least 30 min a day [
36]. New research on parents
’ outlook on distance learning with children with ASD found that parents liked having more quality time with their family [
31]. Parents can monitor their children
’s emotions and behaviors while working on remote learning and therapy and take notice of what elicited positive behaviors and what did not. All parents in this study had the more favorable circumstance of staying at home when their child had remote learning and used that time to increase educational support. Online learning can have positive outcomes for some children with adequate support at home [
35]. One participant in the current study, Lisa, had a background in education, which may have helped with implementing effective learning techniques. A parent who has a background in education has knowledge in delivering academic material in a way their child can effectively learn [
2,
12,
16]. The parents helped with any confusing aspects of technology use by navigating the computer screen and accessing online materials as well as setting up accessibility to the teacher [
8]. In one case, the youngest child was often redirected to listen or look at the teacher on the screen and was not always engaged. He may still be adapting to remote learning or learning how to dedicate time to learning in general. Parents of younger children are often more involved than older students [
36]. Older children receive less scaffolding when using touchscreen tablets compared to younger children [
22,
38]. Parents provided sufficient support to their children in this study, however, teachers have witnessed inequity among student support and the level of parental involvement among families was variable [
37].
6.4. Parents’ Use of Prompts
In this study, parents discussed how they provided ongoing assistance in their child’s academics and varied behaviors. This study focused on the social interactions between the more knowledgeable person (i.e.
, parent) guiding the less knowledgeable individual (i.e.
, child) towards cognitive growth, specifically investigating how parents guide their child’s learning in an area they are familiar with and can accomplish with their assistance. Ideally, parents would lead their child to independence in this area, thus increasing their cognitive growth. Scaffolding is a process that can take time and multiple steps and shifting of instruction to be more useful [
12]. Parents used prompting as a main tool to assist and guide their child during remote learning. Parents did not show scaffolding but did show prompting, which can be a useful guidance tool as well. Parents did not show scaffolding because their guidance was not intended to guide the child to learn the skill so they can accomplish it on their own.
In the current study, other professionals involved in the child’s education included their special education teacher, occupational therapist, physical therapist, and behavioral therapist. Therapy targets areas the child may be having difficulties or delays in, such as communication and social skills, repetitive behaviors, or restrictive interests. These professionals use different approaches when guiding learning and one of these strategies is prompting. Prompts come in many forms such as physical, verbal, visual, or modeling. Prompts are delivered at the beginning of a task, and the intensity of the prompt is modified according to the child’s skill level [
39]. Therapists maintain knowledge of a child
’s current development and can supply the appropriate prompting to assist at a level where the child can progress to the point of independently doing the skill. Using ABA therapy tools, such as prompting and increasing the time, with their child may have helped with them accepting parental involvement [
21]. During therapy, it is important to explicitly state why certain prompts or assistance are implemented during a specific task so parents are aware and knowledgeable about their child’s development. When parents are informed, they can help implement similar assistance at home to maintain a consistent environment.
Parents were aware that their child needed assistance in certain areas. This may be because parents were in close contact with their child’s service providers, and specific areas and goals were indicated. It may also be that the proximity between parent and child introduced opportunities to learn about specific behaviors upon which their child was working. Parents also know specific quirks and characteristics that others may not see or be familiar with that may help with effectively communicating and delivering information to their child. However, parents were using prompting and would continue to prompt with the same intensity without decreasing the intensity. Parents’ assistance was, at times, too intense or too unfamiliar and did not give the child the opportunity to develop the skill on their own independently. A longer study would observe parents utilizing scaffolding techniques while acknowledging the child’s ZPD with the goal of cognitive growth and independence.
6.5. Theoretical and Practical Implications
Remote learning at home was an effective learning environment for students with ASD. With the appropriate resources and team support, parents were able to aid their child’s learning at home. However, remote learning at home may not be effective as a long-term educational setting. Children with autism need opportunities to practice their social skills, especially if they are known to have difficulties in that area. Parents can use this study to reflect on the practical techniques used during remote learning. Professionals can use these parents’ experience to develop guides that help parents who are homeschooling a child who has ASD. Parents who prefer to be more hands-on may be interested in pursuing an online hybrid charter school or specialty program for students with autism that includes additional parent training necessary for home learning. With a hybrid model, parents can have more control over their child’s education and use their additional insight on their unique characteristics to aid learning.
Parents looking to transition into homeschooling may come across barriers in helping their child adjust to learning academics at home [
3,
4]. Parents can increase parental involvement by initiating communication with their child’s support team. Parents can seek awareness of the tools that professionals are using, such as prompts, and attempt to apply them as well. It would be important for parents to lean on others to help carry some of the responsibility by making sure that their child has adequate assistance in all areas and that their support team is consistent.
6.6. Limitations of Present Study
6.6.1. Sample Size and Characteristics
Some limitations of the study included the sample size and the lack of in-person interviews and direct observations of the phenomenon. A larger sample size may have supplied additional information from a variety of participants. This study included only boys and the primary caregivers who supported their learning were all mothers. Therefore, there is some lack of representation of children from different ages, genders, and diversities of the ASD spectrum.
Parents in this study experienced a positive outcome from remote learning with their children who have ASD. The experiences may have differed for parents who have different demographics than the participants in this study. Parents with a higher education may have additional knowledge that would help in implementing a productive learning environment for their children, and a familiarity with specific resources to help their child’s academics.
Parents in this study had access to additional resources that other parents and children may not have access to, potentially due to low socioeconomic status or lack of access to therapy services covered by health insurance. Additionally, due to lack of school funding in some areas, children may not have adequate educational services and resources relative to schools that have greater funding allocated to educational services for students with disabilities. Thus, a study that includes families with different educational and socio-economic backgrounds may have outcomes that differ from the participants in this study.
6.6.2. Additional Data Collection Methods
This study could have benefited from direct observations by collecting additional means of data that could not be shared through an interview. By not conducting in person interviews, the mannerisms or facial expressions that show emotion may be overlooked during parents’ responses. Solely collecting interview data may give the researcher one subjective perspective and objective occurrences could be missed during this phenomenon. However, the global pandemic introduced these limitations when conducting human subject research.
Personal documents may be subjective and parents may have only shared items that show the extreme of a situation, not the typical case. Parents’ comments and answers may have been subjective or influenced by uncontrollable variables [
23]. Another personal document might have been more informative than the ones they decided to share.
A longitudinal study, that began earlier during the transition to remote learning, could have gained fresh perspectives and emotions on the topic. Conducting interviews as the participants continue remote learning and then transition to hybrid learning could also provide additional perspectives on this phenomenon.
6.7. Future Research Directions
Future research should consider more studies that include parents and children with ASD working in a remote learning environment. Future research should also look into identifying individual student skills in students with ASD and implementing parent scaffolding to aid the development, and possibly independence in relation to, said skills using a longitudinal study. It would be valuable to continue research in training parents to utilize scaffolds as a technique to teach their children different skills while also considering individual student characteristics. Possible future research could look into the relation between parents using prompting techniques from a therapeutic setting and scaffolding from an educational setting, specifically using them towards skill independence. Future research should consider a larger sample to investigate the different teaching approaches and techniques parents use during remote and hybrid learning. More research should also focus on students with learning disabilities or impairments that may have obstacles that inhibit their learning progress while engaging in technology-enhanced environments. Additional research should also look into students’ active role while accepting scaffolds, including students diagnosed with ASD.