3. Methodology
In our preliminary research, we approached the topic of place marketing using multiple methods: conducting analyses of SAGE, SCOPUS, and Web of Science (WoS) databases, examining trends via Google Trends, and qualitatively analysing various case studies. This comprehensive process aimed to reveal gaps in the literature where further research could produce both theoretical contributions and practical applications (
Reicher et al., 2023). Based on our research experience thus far, it can be stated that the filtering criteria used by the SAGE database differ significantly from those of the other databases, rendering its results not directly comparable with the lists obtained from the other two sources. In the Scopus database, place marketing plays only a marginal role, with a considerably lower number of publications related to the topic. Consequently, we concluded that the Web of Science database provides the most comprehensive and representative dataset for the purposes of our study.
The long-term goal of the research is to develop a complex, practice-oriented system model that supports the alignment of place marketing with local residents’ needs, management decision-making, and increasing community acceptance. To lay the groundwork for our research, we first applied the methodology of systematic literature review (
Snyder, 2019) as an independent research procedure, the aim of which is to examine the existing scientific literature on a given topic in a comprehensive, objective, and methodologically repeatable manner. It collects and synthesises the results of existing research to provide a clear picture of what we already know about the topic. It identifies areas where knowledge is incomplete, contradictory, or underrepresented. It helps to systematise theoretical models, concepts, research methods, and results. It provides researchers, practitioners, and decision-makers with well-founded, aggregated knowledge on a given topic. It uses transparent and reproducible procedures to exclude subjective biases and ensure objectivity (
Snyder, 2019;
Tranfield et al., 2003;
Denyer & Tranfield, 2009;
Okoli & Schabram, 2010). For the sake of transparency and reproducibility, we predetermined and clearly documented the search strategy. We defined the search keywords, the filtering criteria, the method of handling synonyms, and the structure of the filtering logic. The predetermined research questions also furthered the researchers’ awareness. We conducted the search in the WoS scientific database in a methodologically consistent manner, resulting in the processing of 549 publications. In addition to text analysis of the keywords and abstracts of the 549 publications, we also performed bibliometric network analysis using the VOSviewer software (version 1.6.19), a software tool designed for constructing and visualising bibliometric networks based on citation, co-authorship, and keyword relationships. We used it for keyword co-occurrence patterns and the detection of thematic clusters, offering valuable insights into the intellectual structure of place marketing research. We standardised the keywords using a thesaurus file that can be used in the software (
Supplementary File S1).
The thesaurus file helps to create a clear, accurate, and meaningful bibliometric network. It allows us to analyse not only word frequency but also a meaningful conceptual structure behind the data. When checking the selected keywords, we excluded terms that could have caused distortion (e.g., country or region names, general methodological concepts). Although the complete dataset covered the period between 2002 and 2025 (
Supplementary File S2), due to the significant increase in publications (229 articles in five years, compared to 320 articles between 2002 and 2019), a separate analysis was conducted for the period 2020–2025 (
Supplementary File S3). This allowed for a more nuanced examination of the impact of recent thematic shifts, such as COVID-19 or sustainability, on place marketing. The analysis of the shorter, more recent period minimised potential bias from earlier dominant paradigms and enabled the identification of new conceptual structures.
The publications were identified on the Web of Science Core Collection database on 26 March 2025, using the following search criteria:
TOPIC = “place marketing” AND
LANGUAGE = English AND
Open Access = Yes AND
REGION = Romania, Bulgaria, Czech Republic, Estonia, Croatia, Slovakia, Hungary, Poland, Latvia, Lithuania, Slovenia AND
WoS Categories = Economics, Business, Management, Business Finance, Social Sciences Interdisciplinary, Urban Studies, Communication, Agricultural Economics Policy, Regional Urban Planning
During the search, we identified 51,344 hits. Of these,
36,725 hits were excluded because they did not meet the language and access criteria,
and a further 888 studies were excluded based on the WoS category filter.
To ensure transparency and replicability of the systematic review process, we applied language and access restrictions as eligibility criteria. Only English-language publications were included, as English is the dominant language of international scholarly communication, thereby enhancing comparability and accessibility. Additionally, we restricted the dataset to Open Access articles to guarantee full-text availability, enabling in-depth content analysis of abstracts, keywords, and core arguments. This also aligns with open science principles, supporting broader dissemination and validation of our findings. To maintain thematic consistency and relevance to our research focus, we limited our search to Web of Science categories related to place marketing, economic development, community needs, and strategic management. These categories—such as economics, business, management, urban studies, and interdisciplinary areas of social sciences—encompass the theoretical and applied contexts in which resident-centred perspectives are most likely to appear in place marketing. The exclusion of unrelated categories (e.g., engineering, natural sciences) helped to minimise noise and improve the clarity of the bibliometric analysis.
Keyword: place marketing (51,344 records)
The search term “place marketing” was chosen as the primary query because, based on our preliminary research and prior professional experience, this keyword most accurately captures the conceptual core of the field under investigation. It is broad enough to include all relevant studies, yet specific enough to maintain conceptual consistency. The term represents the most direct link between marketing logic and territorial development policy. While cognate terms such as “place branding,” “territorial marketing,” and “destination marketing” were initially considered, pilot tests showed that these yielded a high proportion of tourism- or corporate-focused results that diverged from the intended scope of rural governance and resident-centred development, whereas the closest synonym, “territorial marketing,” produced very few unique records, most of which overlapped with the “place marketing” corpus.
Language: English-language studies (46,404 records)
To ensure accurate interpretation and consistency in content analysis, only English-language publications were included. This decision reflects both the dominance of English as the primary language of high-quality international scholarship and the need for methodological transparency when analysing abstracts and full texts.
Access: Open access status (14,619 records)
Only open-access publications were included to guarantee full-text availability and allow comprehensive content analysis. This also reflects the current trend in academic publishing, where most reputable international journals operate under open-access models. Preliminary tests without the OA filter produced similar cluster patterns, confirming that this restriction did not bias the results.
Geographical focus: Central and Eastern European countries
(Romania (217), Bulgaria (29), Czech Republic (164), Estonia (35), Croatia (95), Slovakia (106), Hungary (103), Poland (617), Latvia (53), Lithuania (61), Slovenia (64))
Our research interest specifically targets EU member states in Central and Eastern Europe (CEE). As researchers based in this region, we are particularly interested in its shared socio-economic, historical, and geographic characteristics, which provide a coherent comparative context. These countries exhibit similar post-socialist transitions, economic structures, and rural development challenges, indicating that studies on place marketing from these contexts tend to share a common analytical focus. Moreover, CEE ruralities often face funding volatility and institutional capacity constraints, making resident-centred tools especially relevant for sustainable territorial governance.
WOS categories: Economics (287), Business (143), Management (138), Business Finance (58), Social Sciences Interdisciplinary (30), Urban studies (27), Agricultural Economics Policy (20), Communication (1), Regional urban planning (25).
In our judgement, these categories are the most likely to contain genuinely marketing-focused studies within the territorial development domain, while remaining close to our conceptual scope.
2002–2025: 549 records
2020–2025: 229 records
2002–2019: 320 records
Given the marked increase in publications during 2020–2025, we analysed this sub-period separately to capture recent shifts (e.g., digitalisation and crisis-related topics) and to compare cluster structures and thematic emphases with the longer baseline period.
Given the well-documented noise introduced by Keywords Plus in WoS searches, we pre-specified a two-step search: an initial TOPIC-based retrieval for coverage and a secondary TITLE–ABSTRACT–KEYWORDS run for precision. The latter is designated as a sensitivity check, while the former served as the primary dataset.
After the screening and eligibility assessments, 549 scientific publications remained that fully met the predefined inclusion criteria and were available in full text for analysis.
Duplicate records: No duplicate entries were identified; hence, no removal was necessary (n = 0).
Automated tools: No automated screening tools were applied during the selection process.
Additional registers or external sources: None were used beyond the Web of Science Core Collection (n = 0).
Access issues: All records retrieved were open access; therefore, no access-related exclusions occurred (n = 0).
These conditions ensured the transparency and reproducibility of the systematic review, enabling comprehensive full-text analysis without bias introduced by restricted access or automated filtering mechanisms.
The relevance of the publications included in the resulting database was assessed based on their titles and abstracts, and the review process was completed by reviewing the full texts.
As a result of the validity test and content analysis, we identified 80 publications out of 549 studies that contained terms (residents, citizens, population, community, local residents, inhabitants) in their titles, keywords, or abstracts that directly referred to the population. These were subjected to a more in-depth content analysis, in which each study was evaluated based on its full text.
The evaluation criteria were as follows:
Does the study actually address the needs of the population?
Does it use a management-oriented approach?
Is it related to supporting local decision-making?
The PRISMA 2020 flowchart (
Figure 1) summarises the step-by-step process used to identify, screen, and include studies for this systematic literature review. Starting from an initial 51,344 records identified on the Web of Science Core Collection, a multi-phase filtering process was applied based on language, access type, geographic affiliation, and scientific category. After removing irrelevant records and assessing eligibility, 549 articles remained that met all inclusion criteria. From these, 80 studies were further selected for in-depth full-text content analysis, based on explicit references to residents, citizens, or community-related terms. The process followed PRISMA’s core principles of transparency, reproducibility, and systematic rigour.
To ensure the validity and reliability of the bibliometric procedure, both authors independently conducted the WoS filtering and VOSviewer mapping using the refinement criteria detailed above. The resulting visualisations and cluster structures were consistent across both runs, confirming the robustness of the applied methodology.
We acknowledge that the exclusive reliance on the Web of Science Core Collection and open-access publications introduces limitations. While our approach allowed for full-text access and methodical control, it may have excluded relevant but paywalled or grey literature. Additionally, although the use of a thesaurus file increased keyword precision, it may have introduced minor distortions in cluster formation. However, all filtering steps were conducted independently by multiple researchers and reconciled for consistency to mitigate subjective bias.
Below, in
Figure 2, the research process is also shown graphically.
4. Results
As a first step in our research, we examined how the number of publications containing the term “place marketing” in the topic category (title, abstract, keyword plus and author keywords) has changed over the past 25 years.
We can see that at the beginning of the millennium, only a few people were interested in the topic. The number of publications rose slowly until 2010. At that point, the topic began to gain popularity, and in 2019, 70 studies had been published with this keyword. However, interest is waning again, even though the problems of small towns are far from disappearing. The appearance of the term “management” in studies examining the relationship between community marketing and the population suggests that addressing the population’s needs is not only a sociological or communicational issue, but also an organisational and strategic one. This perspective brings us closer to truly putting marketing tools at the service of community value creation. In these publications, the term “management” appears only 81 times among the keywords. It appears in 93 abstracts, but only 23 times on its own (
Figure 3). In other cases, it is associated with various terms, such as marketing management, knowledge management, innovation management, supply chain management, strategic management, quality management, process management, portfolio management, and project management.
The most common words and bigrams in publications with the keyword management are marketing (78), digital (32), innovation (47), business (38), companies (55), organisation (25), enterprises (42), digital marketing, b2b marketing, marketing management, organisational culture, knowledge management, strategic management, and Industry 4.0. The keywords and bigrams tourism (25) (which ranked relatively high but was not dominant), place marketing (6), sustainable development (8), and destination management (which appeared only once in the list of keywords) refer to the topic of tourism. Publications discussing settlement/population topics include the keywords social media (5), labour market (5), emerging markets (7), and income inequality (5) in a list with the keyword management. However, the terms population and residents do not appear anywhere, and the term urban appears only marginally. It is therefore clear that the dominant focus is on the corporate and organisational context (business, companies, enterprises, organisational culture), with digital transformation and strategic management as well as B2B and marketing-oriented topics also appearing. Tourism does appear, but it is not the main topic, as tourism only appeared 25 times in the management keyword group. Terms focusing directly on the local population or communities were practically absent from this group. Instead, macroeconomic or competitiveness aspects dominate (economic development, competitiveness, innovation).
The word cloud visualisation shows the frequency of keywords, clearly illustrating the dominant economic innovation discourse and the marginalisation of community dimensions. Based on the visualisation, the main themes of the research are economic growth and competitiveness, a market-oriented approach, innovation processes, and management strategies. The words community, residents, citizens, and participation appeared to a lesser extent or marginally, indicating that the perspective of the population is underrepresented (
Figure 4).
Figure 4 also highlights the 10 most frequently occurring terms in the abstracts. The word “market” (668) ranks first as the most frequently occurring word, which clearly indicates that settlement marketing literature is primarily interpreted in an economic and competitive context. The words “research” (462), “paper” (311), “analysis” (306), “study” (298), and “results” (264) indicate a methodological and publication context. What type of study was conducted, and what were the results? The word “place” (370) shows that the local dimension is present, but only in connection with market logic. Development (328) also represents an economic and strategic perspective. Finally, economic (289) indicates that the topics have a strong macroeconomic approach, and marketing (260) shows that the main focus is on marketing, but does not necessarily apply a population-based approach.
The list does not contain any terms that refer to the public experience (e.g., citizens, residents, community, engagement, satisfaction) or emphasise social dimensions (e.g., well-being, participation). This clearly shows that scientific discourse does not consider community value creation to be its primary focus, but rather the priority of economic and development goals.
In addition to word frequency, we also examined word combinations, i.e., the most common word pairs. As a result, we can say that many bigrams are methodological or publication phrases, e.g., aim paper (35 occurrences), aim article (27), paper aims (24), etc. The reason for this is obviously that many authors describe the publication process itself in the abstract. The next large group refers to social and economic topics, e.g., labour market (70), social media (44), economic development (24), young people (20), etc. Based on this, it can be said that a significant proportion of the publications discuss the labour market, social trends, economic growth, and competitiveness. Thus, place marketing and economic analyses are strongly embedded in a socio-economic context. The third large group was the territorial and geopolitical focus; these 549 records were affiliated with institutions located in Central and Eastern Europe (CEE).
Figure 5 presents the distribution of included studies by country and publication year. Poland and Romania dominate the regional output, together accounting for more than half of all CEE publications (198 and 100, respectively), followed by the Czech Republic (74) and Slovakia (48). The remaining countries—Hungary, Croatia, Lithuania, Latvia, Slovenia, Bulgaria, and Estonia—show markedly lower publication activity, yet their presence confirms the region’s gradual engagement with place marketing and rural development research.
When examined over time, the number of CEE-affiliated publications has increased steadily since 2015, with a particularly sharp rise between 2020 and 2025, reflecting growing attention to sustainability, digitalisation, and community participation themes in post-pandemic local development strategies.
The last large group consisted of phrases referring to sustainability and marketing, e.g., sustainable development (52), guerrilla marketing (20), and digital marketing (19). This suggests that new marketing strategies related to digital marketing are emerging. The bigram analysis complements the single-word frequency list well because it provides more precise expressions rather than just word fragments. It can be seen that the majority of word occurrences are based on an economic-logical framework, with the dominance of “place” and “marketing” only partially focused on the local community, but rather on strategic development.
As a next step, we analysed the 549 publications to find studies that deal with the population. We used the keywords residents, citizens, community, population, inhabitants, and local people for filtering. We were able to identify a total of 80 publications that mention the population of the municipality under study in some way. The publications can be divided into three main topics. That is, at least one of the filter words appeared among the keywords, and there was another keyword that was common to these publications. This formed the group. These are Regional/Local Development, Quality of Life, and Social Media.
The main focus of settlement marketing research is Regional/Local Development. This is where most of the studies (32) were produced. Their main topics are often regional competitiveness, urbanisation, and rural development. The studies are well documented on regional economic processes, such as housing estates, smart cities, urban development, and rural areas. However, the publications are very macro-level. Little is said about the subjective experiences, identity, and participation of the local population. The topic of quality of life appears sporadically. It is more characterised by the examination of topics such as ecological awareness, health, and improving the quality of life. The appearance of keywords such as quality of life, health consciousness, and lifelong learning indicates this. It can be concluded that the issue of quality of life is underrepresented in the discourse on place marketing. Resident satisfaction, well-being, and social integration are not prominent topics. This is particularly important because the acceptance of local communities is one of the keys to place branding. The third topic is social media, which appears in only two publications. The role of digital communication and social media in involving the population has hardly been researched, even though it is a key tool for local identity formation, participation, and reputation management today. Several studies have been published on this topic in the field of tourism marketing, but the local community aspect is poorly represented. The remaining 36 publications could not be grouped and did not contain any keywords other than our filter words. Thus, in 44 of the 80 publications, we clearly found at least one “category keyword,” while the remaining 36 publications contained, for example, citizens or community, but none of the other filters (regional, life quality, social media, etc.), so they were not assigned a topic group label.
As a next step, we analysed the network map of 549 publications extracted from the WoS database using VOSviewer. The VOSviewer keyword network is a visual research map that not only reveals the current scientific structure but also supports strategic decisions, the development of research focus, and the formulation of new scientific questions.
In the initial phase, the analysis relied entirely on the default settings of the software; no thesaurus file was applied, no keywords were excluded, and the co-occurrence threshold was kept at the default value of five (
Figure 6). The aim of the bibliometric analysis was to explore the co-occurrence of key concepts and identify the dominant clusters of scientific discourse.
There are six clusters in the network. The first cluster (yellow cluster) covers innovation and competitiveness. Its key concepts are innovation, competitiveness, market, governance, investment, risk, and quality. This group shows the connections between economic growth, competitiveness, and innovation management. Typically, strategic and macroeconomic research is related to this cluster. The second cluster (blue cluster) deals with the analysis of performance and the economic environment. Its key concepts include performance, competition, determinants, financial crisis, growth, economy, etc. The group organised around performance shows the relationship between corporate performance, competition, financial crisis, and economic institutions. This group focuses more on the macroeconomic environment. The third cluster (green cluster) revolves around management and marketing. It includes key concepts such as management, consumers, marketing mix, price, product, etc. Here, management is linked to consumers and products from the perspective of marketing management. This cluster represents the basis of classic marketing management research. The fourth cluster (purple cluster) contains key concepts related to the labour market and social integration, such as labour market, migration, unemployment, employment, education, integration, etc. This cluster has a strong socio-economic orientation and examines the relationship between the labour market, migration, and sustainability. It is characterised by a strong social policy and employment focus. The fifth (red) cluster deals with consumer behaviour and digital communication. It includes keywords such as trust, loyalty, brand, satisfaction, social media, e-commerce, consumer behaviour, etc. This group captures the topic of digital marketing and consumer behaviour. The emergence of COVID-19 shows the latest trends and the impact of the pandemic on consumption. The last, sixth cluster (light blue) contains keywords related to local identity and branding, such as city, identity, place, tourism, satisfaction, and globalisation. This smaller cluster focuses more on local identity, city branding, and tourism. It is particularly relevant from a place marketing perspective.
The analysis of the clusters shows that the local community experience (community, residents) is almost completely marginalised. Social media is less related to place marketing and more to consumer behaviour. The quality-of-life dimension is underrepresented in the key network, which means that studies have not examined this aspect.
With the help of overlay visualisation, we can also examine trends and shifts over time (
Figure 7).
In
Figure 7, we can see that in the period up to 2017, the terms city, identity, competition, financial crisis, institution, economy, and growth were dominant. These are traditionally long-studied areas of place marketing. Topics that have been present for a long time and are still present today include innovation, market, management, performance, education, and sustainability. These topics reinforce the economic and development focus and are constantly present in the literature. The most recent concepts, appearing after 2019, are COVID-19, social media, e-commerce, trust, loyalty, and management. These concepts are pandemic- and digitalisation-focused that bring residential and consumer aspects to the fore. This is particularly interesting because they are already partly closer to issues of community experience, even if the management discourse remains within an economic framework.
The temporal distribution of studies appearing under the topic of “place marketing” showed that more than half of the literature was published after 2019 (
Figure 3). Since the entire study covers a very long period (22 years), the first 18 years were less active in terms of publications; they carry the same weight as the very active last 5 years, so we analysed these 5 years (2020–2025) separately to see what changes the latest research trends have brought.
When analysing the keywords, in the previous phase, we discovered that the same terms often appear in both singular and plural forms, and that clear synonyms are also common, so we introduced a thesaurus file to harmonise synonymous terms and improve the clarity of keyword clustering. The content of this file is as follows:
innovations → innovation;
labour-market → labour market;
markets → market;
perceptions → perception;
sustainable development → sustainability;
customers → consumers;
strategies → strategy.
The use of the thesaurus file is very important because the raw VOSviewer cannot automatically handle word stems, so this makes the network more accurate and the nodes more precise.
When constructing the network, we applied different minimum co-occurrence thresholds (4, 5, 6), which allowed us to distinguish between main topics and peripheral concepts. We tried to filter out weaker, random co-occurrences. At the end of the process, we removed keywords that would have clearly interfered with the content analysis. These included terms referring to the methodology, such as antecedents, cluster analysis, model, or terms referring to the research region, such as European Union, Poland, etc. These were thematically neutral or distractingly common words (mainly geographical and methodological) that would have distorted the clustering process. As a result, we obtained a consciously filtered, thematically refined set of words showing the dominance of the main conceptual clusters, which clearly reveals which concepts are closely related. By removing the local context, regional aspects were pushed into the background, and the thematic focus became more pronounced without model- and impact-type general words.
Based on preliminary tests, we decided to set the co-occurrence threshold to 4, as higher values resulted in overly fragmented networks. During the period under review, 229 publications appeared. Thus, the previous value of 6 proved to be too strict. The number of edges was only 18, which made it unsuitable for network analysis. No clusters emerged, and it was challenging to identify topic groups. With a value of 5, the number of edges increased to 33, but the above-mentioned problems remained. With a setting of 4, the number of edges was 56. Well-defined clusters could be observed. In a corpus of this size, this can be considered an ideal number of edges. Medium-strength connections were also clearly visible, but the appearance of many weak connections was not disturbing. New topics such as COVID-19 and social media were also observed. With setting 3, the number of edges was 95. Countless marginal connections appeared, and the possibility of clustering was lost again.
During the analysis, with a co-occurrence of 4, we identified five clusters (
Figure 8). We can see a Labour Market and Economic Dynamics cluster, in which the terms labour market, unemployment, education, and employment play a major role. This group reflects explicitly the labour market and socio-economic context. These topics are mainly related to crisis management, structural challenges, and human capital development. We identified a digital consumption and attitudes cluster. This cluster links the topics of the pandemic and digital consumption and is complemented by social and cultural dimensions (social media, e-commerce, consumption, COVID-19). The context of trust, attitudes, and digitalisation is prominent—this is a recent trend, especially due to the impact of COVID-19. The third cluster focuses on management and performance. This is the core of the classic management and innovation discourse, where marketing and strategy are linked to performance and consumers. Although the main traditional place marketing analysis is found here, it is presented from a more economic and corporate perspective. The fourth cluster covers the concepts of economic growth and sustainability and is based on the topics of macroeconomic growth and sustainable development (economic growth, sustainability, competitiveness, economy, governance, infrastructure). It interprets place marketing primarily as a competitiveness and development goal. The last cluster is related to the topic of market and influence. This is a transversal group that includes concepts related to market and performance measurement. The concepts of “impact,” “quality,” and “determinants” are central to the research, but these are often more methodological in nature. The clusters were named according to the sets of concepts they comprised. These interpretive labels were chosen to best reflect the thematic focus and meaning of the terms within each cluster.
Most studies continue to be based on economic logic (market, performance, competitiveness) (
Table 1). New topics revolve around digital consumption (e-commerce, social media) and the impact of the pandemic (COVID-19). Public participation, experience, and community aspects are only indirectly related (trust, attitudes), but they are not dominant in this new period either. It is clear that in recent years, the pandemic and digitalisation have brought new topics into the discourse, but they have not replaced the economic focus, only complemented it. The city, place, identity cluster has receded, although it was not dominant before. Community dimensions and studies related to local identity have been pushed even further into the background. The economic focus in studies has become even stronger. The concept of management remained linked to classic competitiveness and innovation. Recent literature is even less concerned with the integration of management with the needs of the population.
Overlay visualisation allows us to examine the appearance of keywords in chronological order and see how topic trends have changed. The visualisation clearly shows (
Figure 9) a gradual shift in topics. Between 2020 and 2021, the topics typically focused on innovation, economic growth, competitiveness, and infrastructure. This changed in 2021–2022. Digitalisation (e-commerce, social media), sustainability, and the labour market became the focus of studies. In 2022–2023, the impact of labour market crises and the pandemic (COVID-19, unemployment), trust, and consumer behaviour (trust, loyalty, behaviour) became more prominent topics. The economic and market focus of the discourse remained dominant throughout (market, performance, management). New focuses emerged as a result of the pandemic. Community dimensions (citizens, residents, participation) continued to be less prominent, even in recent publications.
The word cloud visualisation provides a quick overview of the main concepts and focal points of the research discourse. We also created a word cloud from the abstracts of scientific papers published between 2020 and 2025 (
Figure 10). It can be seen that the most frequently occurring word is market. This clearly shows that the topic of place marketing is primarily approached from a market logic and economic perspective. In second place is research, and the list also includes some research methodology concepts (study, analysis, result, paper), suggesting that a significant proportion of the studies use a theoretical and analytical approach. The word “place” is relatively further down the list (in fourth place). This confirms the earlier conclusion that although the selection was based on the keyword “place marketing,” many publications do not actually focus on the spatial, local community context, but rather approach the issue from the perspective of marketing or management. The focus on “develop” and “use” recommends that some publications are application-focused, examining various tools and approaches and presenting strategies. The similar occurrence of “economic” and “place” confirms the economic focus of place marketing research. The keywords “resident,” “citizen,” “community,” and “local” do not appear in the top 10. The residential perspective did not receive much attention during this period either. The terms “participation,” “needs,” “governance,” and “identity” also appear only as minor, peripheral elements. “Sustainability” is also not among the most common words; although it appears in the network diagrams, it is not dominant in the entire corpus.
It is therefore clear that the majority of the literature examined is market-oriented, research-oriented, and based on economic logic. There is a need to broaden the approach towards a resident-centred, management-based place marketing approach.
Comparison with the word cloud created from the entire database (
Figure 4 and
Figure 10). The words “market” and “research” appear at the top of both word clouds, indicating a stable focus on these topics throughout the entire period. The word “place” is prominent in both word clouds, confirming the focus on “place marketing” in the publications examined, although its relative importance has decreased in the more recent period (2020–2025: fourth place). The word “marketing” was not in the top 10 in the 2020–2025 period, while it ranked 10th in the 2002–2025 period, suggesting that the marketing framework was more prominent in earlier publications. The words “paper” and “analysis” are much more prominent throughout the entire period, indicating the predominance of a scientific, analytical approach, especially in earlier publications.
The word cloud for the period 2020–2025 shows a trend towards practical application, with words such as “use,” “development,” and “result.” In both periods, there is a lack of terms related to the residents’ perspective (e.g., residents, citizens, community), which confirms the observation that the residents’ perspective rarely appears in scientific discourse, and when it does, it is only superficially (
Table 2).
Bigram analysis also supports the changes seen in recent years. Phrases analysis of the titles and abstracts of scientific papers published between 2020 and 2025 showed that economic and social crises had a substantial impact on the content of scientific studies on place marketing. In response, researchers examined trends in digital communication and labour market adaptation. During this short period, the most common bigram was “COVID-19” (64 occurrences), closely followed by “19 pandemic” (34). This clearly shows that one of the strongest elements of research between 2020 and 2025 was the COVID-19 pandemic. In addition, the frequency of the terms “social media” (38) and “labour market” (44) also indicates that social and communication changes have taken centre stage. The relatively high frequency of the bigram “sustainable development” (36) shows that sustainability remains an important research dimension. This suggests that the SDG goals are also incorporated into municipalities’ branding and development strategies. Bigrams such as “decision making,” “governance model,” “policy measures,” and similar terms indicate that many studies approach place marketing from a governance, management, and strategic perspective. However, bigrams such as “digital marketing,” “consumer behaviour,” “competitive advantage,” “value added,” and “economic growth” also appear, suggesting that market logic and competitiveness remain essential issues.
Although the bigram list for 2020–2025 is rich in economic, communication, and environmental terms, bigrams such as “resident,” “citizen,” “community,” and “local needs” continue to be underrepresented, which reaffirms our conclusion that the resident perspective does not play a significant role in the place marketing literature.
Overall, in this short period, the focus of research is on responses to crises, digital and sustainable development challenges, and strategic decision-making and competitiveness.
Comparing the two significant periods of the total data set (2002–2019 vs. 2020–2025), we can say that the earlier period focused firmly on the transition period of post-socialist countries in Central and Eastern Europe, regional development, and the effects of EU accession. The research sought answers to the macroeconomic and political integration of the region, as well as to its structural differences. In contrast, the most recent period has been dominated by the examination of crises (e.g., COVID-19) and analyses of digital and sustainability responses to them. Comparing the research focus of the two periods, the nature of the terms used, and the target group of the research, the differences and changes are clearly visible. While significant changes have occurred in the first two areas, the community perspective remains absent from scientific work (
Table 3).
As the final step of our research, we planned to conduct a full content analysis of 80 studies that contained any of the following keywords in their abstracts: residents, population, citizens, community, local people, inhabitants. The textual analysis of the downloaded studies yielded surprising results. Out of the 80 studies, only two were directly related to place marketing (
Pickerill et al., 2023;
Bartkowiak & Krzakiewicz, 2018).
Pickerill and colleagues illustrate, through five examples of eco-community strategies, how urban ecological futures can be made more sustainable and socially just.
In their study, Bartkowiak & Krzakiewicz explore how internal municipal relations can be utilised as part of a territorial marketing strategy to enhance a city’s competitiveness and image.
Both studies approach the population as a decision-making partner, emphasise the role of sustainability, and seek innovative solutions to address the issue. Each of the studies aligns with the research theme. One presents strategic city management tools, while the other introduces alternative urban models.
Our initial data collection relied on the Web of Science (WoS) TOPIC field, which indexes terms from the title, abstract, author keywords, and Keywords Plus. While this approach maximises recall, our qualitative screening revealed a notable signal-to-noise problem: numerous hits mentioned “place marketing” only tangentially or were drawn in by Keywords Plus (algorithmically derived terms that are not chosen by the authors). In practice, this meant that papers primarily about regional development, sustainability, or generic economic issues were included even when place marketing was not the central lens or theoretical framework.
To probe the robustness of our findings, we designed an alternative query strategy, using a sensitivity analysis. We kept the core keyword “place marketing”, but restricted matching to the Title, Author Keywords, and Abstract fields connected by the OR operator, thereby excluding Keywords Plus. All other parameters (language, regional filters, WoS categories, period, open-access status) were preserved to ensure comparability.
This alternative query identified 529 studies, closely mirroring the temporal shape of the TOPIC-based dataset. As in the original corpus, publications increase rapidly after the 2010s and dip slightly after 2020. When we compared the two corpora directly, 487 documents appeared in both sets, indicating strong convergence. The residual differences were limited: 60 studies were unique to the TOPIC query (mainly due to Keywords Plus), while 40 were unique to the alternative query (Title/Keywords/Abstract only). This pattern already suggests that removing Keywords Plus reduces noise without materially altering the overall landscape.
Across both the initial (TOPIC-based) and the alternative (Title/Keywords/Abstract-based) corpora—and across both the long (2002–2025) and short (2020–2025) windows—the resident perspective remains underrepresented in the intellectual structure of the field. Economic development, innovation, and competitiveness dominate; sustainability and crisis response have become more visible, especially post-2020; and consumer behaviour/branding persists as a stable strand. However, resident needs, co-decision, and community value creation are typically subsumed under other themes, not foregrounded as a distinct, theory-building focus.
Using the alternative query strategy (excluding Keywords Plus and limiting matching to Title, Author Keywords, and Abstract) served as a sensitivity check on our earlier results. Despite modest differences in corpus composition and slightly cleaner thematic maps, the substantive conclusion is unchanged: the resident-centred perspective in place marketing—particularly in rural contexts—remains marginal in both volume and structural prominence. This convergence strengthens our inference and justifies our resident-centred system model as a timely contribution aimed at addressing a demonstrable gap in the literature.
Our research aimed to develop a population-centred systems theory model that supports the construction of a complex methodological system. The development of this methodology will form the basis for our future research. The integrated model proposed in
Figure 11 was developed through an iterative synthesis of our bibliometric and qualitative findings. First, the six VOSviewer clusters identified across the 2002–2025 corpus revealed four persistent thematic domains—management and innovation, sustainability, digitalisation and communication, and governance and participation—that collectively structure the existing discourse on place marketing. Second, the content analysis of the 80 “resident-relevant” articles allowed us to isolate those dimensions that explicitly involve local communities as active stakeholders, highlighting engagement, identity, and decision-support mechanisms as underrepresented but conceptually critical. By integrating these two strands of evidence, we distilled a four-pillar framework—resident engagement, digital capacity, strategic alignment, and sustainable development—that reflects both the dominant and missing elements in the literature.
Rather than claiming empirical validation, the model should be viewed as a conceptual synthesis that translates bibliometric patterns and qualitative insights into a coherent, resident-centred framework. It is intended to guide future empirical testing in rural and Central and Eastern European contexts, where the systematic incorporation of residents’ perspectives into place marketing remains limited. In this sense, the model bridges analytical findings and practical application, offering a structured pathway for developing evidence-based, community-anchored rural governance strategies.
By identifying thematic gaps and structural weaknesses, this research lays the groundwork for future studies aimed at developing a system model to support evidence-based place management and community-oriented development. The proposed model will serve three interconnected purposes:
To support community management by offering decision-makers an integrated framework for aligning place-based strategies with the lived needs of local populations.
To enhance citizen participation and legitimacy, ensuring that marketing and development initiatives are not only effective but also socially anchored.
To promote long-term sustainability by incorporating value co-creation, community satisfaction, and identity-building into the operational logic of place marketing.
In sum, while the academic literature on place marketing has evolved significantly over the past two decades, it remains overly focused on economic and branding priorities. This research emphasises the need for a paradigm shift—one that centres residents not as passive recipients of branding but as co-creators of sustainable, identity-rich, and participatory local development strategies.
This conceptual model (
Figure 11) serves as a foundation for future empirical validation and practical application in municipal decision-making processes, particularly in Central and Eastern European rural contexts where resident involvement and sustainable development remain underrepresented in place marketing strategies. As a next step, this model will be empirically tested and expanded through case studies in rural municipalities. It is contributing to the development of a transferable methodological system for place-based decision-making.