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Journal: Systems, 2019
Volume: 7
Number: 23
23
Article: UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design
Authors: by Wolfgang Vorraber, Dietmar Neubacher, Birgit Moesl, Julia Brugger, Sigmar Stadlmeier and Siegfried Voessner
Link: https://www.mdpi.com/2079-8954/7/2/23

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