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Journal: Information, 2025
Volume: 16
Number: 1078

Article: Implementing AI Chatbots in Customer Service Optimization—A Case Study in Micro-Enterprise
Authors: by Katarína Marcineková, Andrea Janáková Sujová and Rastislav Ďurica
Link: https://www.mdpi.com/2078-2489/16/12/1078

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