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Article

A Capability-Based Framework for Knowledge-Driven AI Innovation and Sustainability

by
Márcia R. C. Santos
1,2,3,*,
Luísa Cagica Carvalho
4,5 and
Edgar Francisco
6
1
Intrepid Lab, Escola de Ciências Económicas e das Organizações, Universidade Lusófona, 1749-024 Lisboa, Portugal
2
Centro de Estudos Transdisciplinares para o Desenvolvimento (CETRAD), Universidade de Trás-os-Montes e Alto Douro, 5000-660 Vila Real, Portugal
3
Business Research Unit (BRU-IUL), Instituto Universitário de Lisboa (ISCTE-IUL), 1649-026 Lisboa, Portugal
4
Department of Economics and Management, School of Business and Administration, Instituto Politécnico de Setúbal, 2910-761 Setúbal, Portugal
5
Life Quality Research Centre (CIEQV), Instituto Politécnico de Setúbal (IPS), Campus do IPS, 2810-583 Setúbal, Portugal
6
School of Business and Administration, Instituto Politécnico de Setúbal, 2910-761 Setúbal, Portugal
*
Author to whom correspondence should be addressed.
Information 2025, 16(11), 987; https://doi.org/10.3390/info16110987
Submission received: 7 September 2025 / Revised: 2 November 2025 / Accepted: 7 November 2025 / Published: 14 November 2025
(This article belongs to the Special Issue Emerging Research in Knowledge Management and Innovation)

Abstract

As artificial intelligence (AI) technologies increasingly shape sustainability agendas, organizations face the strategic challenge of aligning AI-driven innovation with long-term environmental and social goals. While academic interest in this intersection is growing, research remains fragmented and often lacks actionable insights into the organizational capabilities needed to operationalize sustainable AI innovation. This study addresses this gap by exploring how knowledge-based organizational capabilities—such as absorptive capacity, knowledge integration, organizational learning, and strategic leadership—support the alignment of AI initiatives with sustainability strategies. Grounded in the knowledge-based view of the firm, we conduct a bibliometric and thematic analysis of 216 peer-reviewed articles to identify emerging conceptual domains at the nexus of AI, innovation, and sustainability. The analysis reveals five dominant capability clusters: (1) data governance and decision intelligence; (2) policy-driven innovation and green transitions; (3) digital transformation through education and innovation; (4) collaborative adoption for sustainable outcomes; and (5) AI for smart cities and climate action. These clusters illuminate the multi-dimensional roles that knowledge management and organizational capabilities play in enabling responsible, impactful, and context-sensitive AI adoption. In addition to mapping the intellectual structure of the field, the study proposes a set of strategic and policy-oriented recommendations for applying these capabilities in practice. The findings offer both theoretical contributions and practical guidance for firms, policymakers, and educators seeking to embed sustainability into AI-driven transformation. This work advances the discourse on innovation and knowledge management by providing a structured, capability-based perspective for designing and implementing sustainable AI strategies.
Keywords: innovation management; knowledge management; artificial intelligence; sustainability; organizational capabilities; AI-driven innovation; sustainable development; strategic alignment innovation management; knowledge management; artificial intelligence; sustainability; organizational capabilities; AI-driven innovation; sustainable development; strategic alignment

Share and Cite

MDPI and ACS Style

Santos, M.R.C.; Carvalho, L.C.; Francisco, E. A Capability-Based Framework for Knowledge-Driven AI Innovation and Sustainability. Information 2025, 16, 987. https://doi.org/10.3390/info16110987

AMA Style

Santos MRC, Carvalho LC, Francisco E. A Capability-Based Framework for Knowledge-Driven AI Innovation and Sustainability. Information. 2025; 16(11):987. https://doi.org/10.3390/info16110987

Chicago/Turabian Style

Santos, Márcia R. C., Luísa Cagica Carvalho, and Edgar Francisco. 2025. "A Capability-Based Framework for Knowledge-Driven AI Innovation and Sustainability" Information 16, no. 11: 987. https://doi.org/10.3390/info16110987

APA Style

Santos, M. R. C., Carvalho, L. C., & Francisco, E. (2025). A Capability-Based Framework for Knowledge-Driven AI Innovation and Sustainability. Information, 16(11), 987. https://doi.org/10.3390/info16110987

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