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16 June 2025

Post-Pandemic Realities: How Will Churches Staff for Ministry in the Future?

and
1
Compass Consulting and Research, Libertyville, IL 60048, USA
2
Department of Sociology and Anthropology, George Mason University, Fairfax, VA 22030, USA
*
Author to whom correspondence should be addressed.
This article belongs to the Special Issue Emerging Trends in Congregational Engagement and Leadership

Abstract

The Religious Workforce Project is a Lilly Endowment-funded effort to map the nation’s changing Christian religious landscape. A quantitative component identifies broad US trends, while our qualitative work focuses on Christian congregations in the Washington, DC metro area and surrounding counties, to understand how congregations staff to fulfill their missions, and to learn how congregational leaders understand the nature of their ministry today. In 2019–2022, we conducted case studies in 40 congregations in a variety of Christian traditions and contexts. For our analysis, we used a framework based on three societal trends that have impacted congregations: long-term member loss in churches, a skewed distribution in church attendance in which most people attend large churches while most churches are small, and a pandemic-induced movement from brick-and-mortar spaces to online spaces. This analysis revealed the consequential impacts of these three trends on congregations and their leaders, and some of the essential skills needed for effective church operation during this “wilderness moment,” a liminal time in the life of the church. We see these impacts not only as responses to external pressures but also as signs of internal reimagining. Understanding these dynamics is crucial for developing effective strategies for church staffing and for preparing future congregational leaders that can adapt to the future needs of ministry.

1. Introduction

The Religious Workforce Project was generously funded by the Lilly Endowment, Inc., whose goals included understanding how Christian congregations staff to fulfill their missions; the demographics of clergy leaders in congregational settings; and how clergy leaders understand the nature of their ministry today. The project began in 2019 and continued through June 2024, which included a generous one-year extension during a pandemic-induced hiatus.
The study included both quantitative and qualitative components. The quantitative component offers significant analyses of recent national data on characteristics of Christian congregations and their leaders. Our qualitative work focused on Christian congregations in the Washington, DC metro area and surrounding counties, because of proximity to the seminary that oversaw this project, to understand how they staff to fulfill their missions, and to learn how congregational leaders understand the nature of their ministry today. This paper analyzes data gathered from this more localized qualitative work and explores how churches are adapting their staffing models considering long-term decline, technological change, and the ongoing effects of the pandemic. The other project goals are addressed in some of our other reports.
Although this qualitative project does not produce a national, representative sample, it is not our desire to generalize findings to all Christian congregations in the United States. Instead, it was our intention to provide in-depth reporting to the Lilly Foundation of what we observed happening across Christian traditions that may be signs of changes in the ways that congregations staff for ministry. We believe that our findings provide interesting insights that can jump-start important conversations about what churches (at national, regional, and local levels) should consider as they plan for how they prepare people for church leadership for staffing models in congregations.
In 2019 through 2022, we interviewed 41 congregational leaders from a variety of Christian traditions and contexts within the DC metro area and surrounding counties, participated in their worship and staff meetings, surveyed them on budgets and staffing, and analyzed their websites and Facebook pages.
Although we were also interested in understanding how clergy leaders come to be where they are and what they experience in their roles, our unit of analysis was the individual congregation. We strove to include diversity by church size (as measured by average weekly worship attendance), context (we were careful to include a mix of urban, suburban, and rural congregations), and tradition or denominational affiliation. Our sample ultimately included 40 congregations in a variety of traditions, including Roman Catholic, non-denominational, Evangelical Protestant, historically Black Protestant, and Mainline Protestant churches.
To explore how churches will staff for ministry in the future, we noted how the congregations in our study were currently staffed. We asked congregational leaders about their typical weekly responsibilities and the challenges they encounter, and we asked whom they would hire if they were given a blank check. We also asked them what they thought were the greatest challenges facing their congregations over the next few years.
This approach, coupled with our understanding of three major societal trends that affect the American Christian religious landscape, suggested some consequential impacts on congregations and their leaders, and revealed some essential skills needed for effective church operation today and in the next several years. Understanding these dynamics is crucial for (1) developing effective staffing strategies that can help congregations adapt to the future needs of ministry, and (2) helping theological seminaries and other institutions that prepare candidates for congregational ministry to plan for the near future.
To better understand the context in which these congregational changes are occurring, we turn first to the existing literature on church decline and size characteristics, as well as known impacts on clergy leaders and congregations from the COVID-19 pandemic.

3. Methods and Sampling

While the quantitative part of the Religious Workforce Project offered a broader context for our questions about the state of the U.S. Christian religious workforce, this qualitative phase of the research allowed for a “deep dive” exploration of a relatively small number of congregations, which helped us develop an in-depth understanding of the experiences of and staffing at each congregation through interviews with congregational leaders; investigation of each congregation’s publicly available materials, such as church or denominational records and websites; and attendance at congregational services and meetings.

3.1. Sampling Frame and Procedure

To maximize sample diversity while still maintaining a degree of randomness, we attempted to create a random sample of 45 congregations stratified by the following:
  • Congregational size: measured in terms of average weekly attendance and categorized as either small (50 or fewer), medium (51–300), or large (more than 300); these three size designations come from (), but this size designation is a standard breakdown in the academic literature on churches;
  • Christian tradition (Catholic, Mainline Protestant, Evangelical Protestant, historically Black Protestant, or Other Christian): the Other Christian category was intended to capture congregations that might be underrepresented in the other categories, such as independent churches and racial and ethnic minority congregations. With input from an advising team composed of well-published American sociologists of religion, we ultimately used this category to include a selection of Latino congregations. Some of these were Protestant and some were Catholic;
  • Setting (urban/suburban/rural): our method of designating the setting is described below).
Just as the primary challenge in drawing a national sample of congregations is the lack of a reliable, centralized list of all US congregations, that is also a barrier for drawing a Washington, DC-based sample. Online directories of churches are unreliable for rigorous research because not all congregations are included. We wanted to include independent churches, and we did not have the time to field a survey of a representative sample of DC-area residents. Therefore, we utilized a geographic-based sampling frame.
First, we drew a random sample of Census block groups (sub-units of Census tracts, each containing between 600 and 3000 people to approximate a neighborhood) in the greater Washington, DC metro area: five block groups from the city; five from the DC suburbs; and five from the nearest rural area. Our research team then used Google maps to identify all Christian congregations within each of these 15 Census block groups. These congregations were compiled into three lists: urban, suburban, and rural, based on their locations.
From these lists of congregations, we randomly drew congregations in threes—one urban, one suburban, and one rural—and slotted them by size and tradition into a matrix that allowed us to create a sample that was as diverse as possible in terms of the above-stated criteria (size and tradition, as well as location). As we reached out to these congregations, if they did not agree to participate in the study, we continued repeating the sampling process and, in this manner, recruited approximately 30 congregations.
At that point, there were more Mainline Protestant congregations in the sample than we had intended to include, and our sample contained few rural, Catholic, or Latino congregations. Realizing we needed another strategy, we returned to our trusted team of advisers, who suggested we try snowball sampling to target the missing demographic characteristics.
To accomplish this task, we hired a Spanish-speaking Catholic research assistant, who did a wonderful job of recruiting Spanish-speaking priests and pastors, conducted the interviews in Spanish, and then translated the transcripts into English so that the whole qualitative team could participate in the analyses. As each interview was completed, the researcher asked for recommendations of someone else who might be interviewed, which resulted in several additional churches being added to our sample.
Another team member found that when they were unable to reach anyone at a church, attending worship services provided them with the entrée needed to make a connection with the congregational leader, who sometimes consented to be interviewed at that time.

3.2. Sample Characteristics

Our sampling goal for this project was to find 45 congregations to participate, with the desired mix noted previously. Although we were initially able to convince 45 congregations to join the study, a few were unable to complete their interviews and were removed from the project. In total, we recruited 41 clergy leaders to be interviewed from 40 congregations (one of the congregations had a husband-and-wife copastor team).
Table 1 shows the breakdown of this final sample by size and tradition. The sample breakdown by geographic location is as follows: 22 were suburban, 12 urban, and 6 rural. Though this is not an optimal sample (we would have liked to see an even distribution of participating congregations by religious tradition, size, and geographic location), we felt that there was sufficient variation to feel comfortable with proceeding with our analyses.
Table 1. Characteristics of the final sample.
In these congregations, we conducted semi-structured interviews with 41 pastors. We were also able to conduct worship observations in all those congregations and meeting observations in most of them. All but one had websites that we were able to examine, and most also provided access to budgets and job descriptions. Of the 40 participating congregations, 33 also completed a questionnaire, providing additional information about their staffing and budgets.

3.3. Fieldwork

Between 2019 and 2022 (with a one-year hiatus in 2020 due to the pandemic), we conducted in-depth interviews with 41 clergy leaders representing 40 congregations across a range of Christian traditions, including Roman Catholic, non-denominational, Evangelical Protestant, historically Black Protestant, and Mainline Protestant churches. Our sampling strategy was purposive, aiming to capture diversity in church size (as measured by average weekly worship attendance), geographic context (urban, suburban, and rural), and denominational affiliation. We also intentionally included Latino congregations and leaders and noted that bi-vocational clergy were underrepresented in our sample, largely due to scheduling challenges that prevented them from completing interviews.
Data collection included semi-structured interviews, participant observation in worship services and staff meetings, an online survey about budgets and staffing, and analyses of congregational websites and Facebook pages. Interviews explored weekly responsibilities, staffing structures, perceived challenges, and hypothetical staffing decisions if they were to be given a blank check. These conversations provided insight into how clergy leaders navigated the pandemic, challenges they faced, ministry staffing wish lists, and how they envision the future of ministry staffing in their congregations.

3.4. Analysis

A team of researchers, all trained in qualitative IRB protocols, collected and analyzed the data. We began our coding using NVivo software but transitioned to Dedoose as the project progressed, which made collaborative coding more accessible for the entire team.
We coded and child-coded the data iteratively, refining our codebook through weekly team meetings in which we discussed, debated, and clarified the meaning of each code. This process helped ensure inter-coder reliability and consistency across the dataset. We continued coding until we reached thematic saturation and were able to answer the primary research questions guiding the study, as well as secondary questions that emerged from the data, such as impacts of the pandemic.
To support our analysis, we created a master spreadsheet that integrated data from interviews, observations, questionnaires, any documents provided by the churches, and online sources. This allowed us to build detailed profiles of each congregation and each clergy leader, including demographic, geographic, financial, and ministerial characteristics. The spreadsheet also helped us track trends in staffing, worship practices, and congregational challenges.
Conducting qualitative research across diverse Christian traditions required careful attention to language and context. Terms such as “deacon,” “minister,” or “ordination” carry different meanings across traditions, which affected how we coded and interpreted the data. To address this, we developed a glossary of terms and required all coders to consult it regularly. Our team’s religious and cultural diversity enriched the analysis but also required ongoing communication to ensure shared understanding and accurate interpretation.
We were in some ways fortunate to have begun our study before the pandemic began, because it allowed us to peek inside the inner workings of quite a few congregations as they were emerging from the “great shut down,” and making difficult decisions about their worship, ministries, and buildings. Although no one had yet heard of the COVID-19 virus when this project was in its infancy, as this project progressed, it became a salient topic of study whether we wanted to include it or not. In fact, we had to shut down our own project for a year, even after we had completed a number of interviews and recruited additional congregations for participation in the study.
When we were able to resume contact with these congregations, we were delighted to learn that, even in many smaller churches that were already struggling with low attendance and small budgets, congregational participation had continued and, in some cases, increased. In many cases, members increased their giving, and churches increased their community outreach services.
This observed trend was corroborated by a post-pandemic study (also funded by the Lilly Endowment) conducted by the Hartford Institute for Religious Research, “Exploring Pandemic Impacts on Churches” (EPIC), which found a trend of increased giving across the country (though the increased income of congregations has not kept pace with inflation) ().
In the next section, we provide details of the impacts we observed, not only from the pandemic, but also from long-term member losses in some of the congregations, and in the larger congregations, our observations about how they divide responsibilities among ministry staff members.

5. Discussion: Implications of Our Findings

We situated this paper within a framework of three societal trends that have impacted the religious landscape and the way congregations are staffing for ministry today:
  • The US religious landscape began to change decades before the pandemic, marked by long-term trends of declining church attendance across various traditions.
  • This same shift has co-occurred with a religious landscape that is increasingly composed of mostly small congregations. However, most Americans who attend church still attend large churches, which means that many large churches are maintaining their numbers, and some are growing.
  • The advent of new technologies brought opportunities for churches to expand their outreach via websites, social media, recording worship services and sermons and sharing them on the Internet, and the use of Zoom meetings and live streaming worship services, to name a few. But many congregations had not taken advantage of these technologies prior to the pandemic.
The pandemic forced those congregations to improvise and find novel approaches to conduct worship services, day-to-day operations, and stay connected with members. Congregations that had already been using these technologies were able to adapt during the pandemic, but many others needed to pivot quickly without having the necessary technologies nor the skill sets to build and operate them. This created an urgent need for more specialized skills in communications and technology.
We observed a variety of consequences of long-term member loss and the various impacts from the pandemic. In this next section, we talk about their impacts on congregations and their leaders, and then we will discuss implications from all three of these trends for strategic staffing and preparing future leaders for congregational leadership.

5.1. Impacts on Congregations and Their Leaders

We observed that staffing patterns are changing as more congregations shrink. This decline has particularly affected smaller, financially struggling churches, leading to a reduction in staff members and consequently additional burdens on clergy leaders, staff, and volunteers among the church membership.
Those who lead small congregations must be ministry generalists, able to (literally) “do it all.” Because many congregations can no longer afford full-time clergy leadership, a pattern that we observed among smaller congregations (those that started and remained small, as well as those that have shrunk over time) is a growing need for part-time clergy, which may take several forms. A church might do the following:
  • hire one part-time clergy leader;
  • share a full-time (or part-time) clergy leader with one or more other congregations;
  • or merge with another congregation to become a large church that can then pay a full-time leader.
In the larger congregations in our study, we noted different trends in how they staff for ministry. We saw a growing need for specialized ministry professionals for large congregations. They may be hired to serve part-time and have special training in areas such as communications and technology, music and worship leadership, community outreach or volunteer coordination. Sometimes one person is hired for two or more of these roles if they have those skill sets, and if the church has a budget for full-time staffing.
Adding specialist staff is often accompanied by cutting the hours of other staff members or eliminating their positions. The skill sets required for these positions often come with salary expectations that exceed what many churches can afford. Consequently, rather than adding technology staff, leaders in small congregations are more likely to figure out the technology on their own. This places burdens on clergy leaders who have not been well-prepared for this shift.
Additionally, we noted that the clergy leaders in our study have been experiencing increased emotional burdens and time burdens due to the pandemic and its impacts.

5.2. Implications for Strategic Staffing and Preparation for Ministry

Understanding these dynamics is essential for churches to develop effective staffing strategies that can adapt to current and future ministry needs.
  • If most congregations are small and need generalists who are able and willing to serve part-time, the conundrum is, where will those people come from?
  • If it is true as noted by () that more seminarians come from large congregations, how prepared will they be to take on part-time roles in small congregations?
  • If most churches need more people to work with tech, which roles will be eliminated or reduced to make that affordable?
  • If clergy leaders and/or volunteers end up doing the tech work, where do they learn how to do it?
  • If churches need to have security teams, where do they find those people, and how can they afford to pay them? We see the alternative being volunteers who may not be properly trained for such a role, which could have disastrous consequences.
Churches must explore innovative solutions for human resource allocation, including developing or finding training programs for existing staff for a wide variety of roles. Developing partnerships within the community or with other congregations could also help share the costs of resources and expertise, ensuring more sustainable ministry practices. Although small congregations lack resources, they still have similar staffing needs, and it is a problem that needs to be addressed by thinking creatively about shared ministry, mergers, training for lay leaders, and so on.
We realize that seminaries and middle judicatory bodies of denominations are already aware of these trends, but if they have indeed been accelerated by the pandemic, we wonder what the impacts may be, as fewer churches will be seeking full-time clergy leaders, while there may be a shortage of congregational leaders with the technology knowhow to be effective leaders in this new post-pandemic era.
There is a concurrent desire for increasing volunteer staff, though in many cases the clergy leaders tell us that they are struggling to find people who will fill these roles as volunteers. However, we have also noted that in a few small-to-medium-sized churches, a lot of the ministry work is done by volunteers through small group ministries. In these settings, discipleship is emphasized so that people belonging to small groups are not only studying together and providing mutual support, but they are also recognizing their gifts for contributing to the overall ministry of the church and carrying out the programmatic activity that would be done by staff in larger churches. Middle governing bodies of churches and seminaries could be great sources of continuing education that is directed at discipleship and ministry training for the laity.
Inter-congregational collaboration can also offer relief for clergy leaders (who are often serving part-time) in small-church settings. Some smaller churches in our study banded together collaboratively to offer hybrid/online worship, Bible study groups, and other resources as a way to survive the pandemic when buildings were closed. This allowed their clergy leaders to share the load of writing and delivering sermons, which freed up time on their “off” weeks for more connectional ministries within their local communities and to provide more pastoral care to their own congregations. As a result, these small churches have become more vibrant communities, with larger numbers in worship and participating in other ministries than before the pandemic.
These findings illustrate the profound and multifaceted impact of long-term member loss and of the pandemic on congregational staffing, leadership, and ministry. As churches continue to navigate this new landscape, it is essential to consider not only what has changed, but also what these changes reveal about the deeper needs and possibilities for ministry in the years ahead.

6. Conclusions: Liminality in a Wilderness Moment

One of the most compelling themes that emerged from our interviews was the sense that the pandemic period represented a kind of wilderness experience for congregations. This was not a term used by all clergy leaders, but it was named explicitly by Annabelle, the pastor at Trinity Lutheran Church, who described her congregation as being in a “wilderness moment.” Her language echoed a broader sentiment we heard across traditions and contexts. The pandemic disrupted nearly every aspect of congregational life, and in doing so, it separated churches from the institutional stability they had long relied upon. Worship spaces were closed. Familiar rhythms were interrupted. Clergy and lay leaders alike were forced to navigate unfamiliar terrain.
In this “wilderness” time, congregations were challenged to rediscover what was essential. Many clergy leaders spoke of exhaustion, uncertainty, and grief. Yet they also described moments of clarity and renewal. Some found that their congregations became more connected through online prayer gatherings and virtual Bible studies. Others noted that members stepped into new roles, offering support and leadership in ways that had not been seen before. The absence of physical gathering spaces did not mean the absence of community. In many cases, it led to a deeper attentiveness to the needs of others and to the presence of God in unexpected places.
This wilderness was not simply a time of loss. It was also a space of formation. Congregations learned what they could live without and what they could not. They experimented with new forms of worship and communication. They re-thought uses for their buildings to better serve their communities. They asked hard questions about their identity and purpose. For some, this led to a renewed sense of mission. For others, it raised concerns about sustainability and the future. But in nearly every case, it prompted reflection.
The stories shared in this study suggest that the wilderness is not only a place of hardship. It can also be a sacred space. It is a place where old assumptions are tested, where new practices are born, and where the voice of God may be heard more clearly. As one pastor put it, “We are not going back. We are going forward.” This forward movement is not a return to what was, but a step into what might be. It is a journey shaped by what was learned in the wilderness and by the hope that something new is still possible.
In this study, we suggest that what at least one of the clergy leaders described as a “wilderness moment” can be understood as a liminal phase in the life of the church, to borrow from (). The pandemic disrupted familiar patterns of worship, leadership, and community engagement. Congregations were no longer functioning as they had before, but they had not yet fully discerned what their future would look like. This in-between space, while unsettling, also created opportunities for reflection, experimentation, and renewal.
We observed congregations engaging in a kind of creative adaptation, or communitas (). They experimented with hybrid worship, restructured staff roles, and developed new forms of lay leadership. These were not only practical responses to crisis. They were also expressions of a deeper process of discernment and transformation. Turner noted that communitas often emerges in moments of crisis or transition, when the usual order is suspended, and new possibilities can be imagined ().
This resonates with the “wilderness moment” described by clergy in our study, where congregations, disrupted by the pandemic, found themselves in a threshold space. Schnugg’s insights about “spaces in-between” () help us see this not as a void, but as a generative space for reimagining ministry, leadership, and community life.
By framing the post-pandemic church as a liminal institution, we are able to see these changes not only as responses to external pressures but also as signs of internal reimagining. The wilderness, in this sense, is not a detour from the path of ministry. It is part of the journey itself. It is a space where old assumptions are questioned, new practices are tested, and the future of congregational life begins to take shape. As Turner observed, wisdom lies in finding the right relationship between structure and communitas, attending to the needs of the moment without clinging too tightly to either. Each has its place. The challenge is to know when to let one give way to the other ().

Author Contributions

Both authors contributed equally to the conceptualization, methodology, analysis, and writing of this manuscript. All authors have read and agreed to the published version of the manuscript.

Funding

This research was generously funded through a private grant from the Lilly Endowment, Inc.

Institutional Review Board Statement

The study was conducted in accordance with the Declaration of Helsinki, and an exemption was approved by the Institutional Review Board of American University (FWA A00002262), Protocol #2020WTS01, on 30 January 2020.

Data Availability Statement

The datasets presented in this article are not readily available because the authors are contractors to this project and do not own the data. Requests to access the datasets should be directed to the Lewis Center for Church Leadership at lewiscenter@wesleyseminary.edu.

Conflicts of Interest

The authors declare no conflicts of interest. The Lilly Endowment, Inc. had some role in the design of the study but not in the collection, analyses, or interpretation of data; in the writing of the manuscript; nor in the decision to publish the results. Both authors were hired by the Religious Workforce Project as contractors to conduct this research project. Author Deborah L. Coe was self-employed as a consultant and owner of Compass Consulting and Research as a freelance researcher. The remaining author declares that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

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