Barriers to Improving Pain Management in the Emergency Department: Lessons from a Lean-Driven Quality Improvement Initiative
Abstract
1. Introduction
2. Materials and Methods
2.1. Study Design and Setting
2.2. Study Population
2.3. Intervention
- Establishment of triage-area ampoule kits with analgesics
- Extension of medication authorization to ED nursing staff under protocol
- Standardized pain assessment protocols
- Internal educational campaigns and visual materials
- Implementation of pain-related documentation fields in the electronic medical record
2.4. Data Collection
2.5. Outcome Measures
- Proportion of patients receiving strong analgesics (e.g., morphine and fentanyl)
- Change in analgesia administration rates over five time periods
- Variation in treatment rates across age groups and ED care stages
- Documentation of pain characteristics and chronicity
- Reasons for non-treatment or patient refusal
2.6. Statistical Analysis
2.7. Ethical Considerations
3. Results
3.1. Patient Profile and Pain Characteristics
3.2. Drug Administration Patterns Across Stages
3.3. Medication Use and Shifts over Time
3.4. Treatment Gaps and Patient Refusal
3.5. Root Cause Analysis
- Human Factors—Limited staff engagement and knowledge gaps.
- Environmental Constraints—Fear of masking symptoms, medicolegal concerns, and institutional inertia.
- Procedural Barriers—Lack of formal authorization for non-physician drug administration during early phases.
3.6. Improvement Strategy and Implementation Targets
4. Discussion
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
DMAIC | Define, Measure, Analyze, Improve, Control |
ED | Emergency Department |
ED-TV | Emergency Department television |
EMS | Emergency Medical Services |
NRS | Numeric Rating Scale |
PEMI | Pain in Emergency Department Initiative |
QI | Quality Improvement |
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Period | Time Range | Purpose in Analysis |
---|---|---|
Period 1 | Mar 2023–May 2023 | Pre-implementation/pilot |
Period 2 | Jun 2023–Aug 2023 | Baseline comparison (pre-intervention) |
Period 3 | Sep 2023–Nov 2023 | Early intervention phase |
Period 4 | Dec 2023–Feb 2024 | Mid-phase implementation |
Period 5 | Mar 2024–Jun 2024 | Post-intervention follow-up |
Analgesic | Period 1 (N = 1436) | Period 2 (N = 1646) | Period 3 (N = 1884) | Period 4 (N = 1871) | Period 5 (N = 2525) | Total (N = 9362) | p-Value |
---|---|---|---|---|---|---|---|
No medication | 1137 (93.11%) | 1590 (96.6%) | 1741 (92.41%) | 1742 (93.11%) | 2394 (94.81%) | 8804 (94.04%) | * 0.008 |
Fentanyl 100 µg | 21 (1.46%) | 11 (0.67%) | 23 (1.22%) | 19 (1.02%) | 22 (0.87%) | 96 (1.03%) | |
Ketoprofen 100 mg | 18 (1.25%) | 13 (0.79%) | 20 (1.06%) | 24 (1.28%) | 18 (0.71%) | 93 (0.99%) | |
Morphine 1 mg | 4 (0.28%) | 2 (0.12%) | 5 (0.27%) | 2 (0.11%) | 2 (0.08%) | 15 (0.16%) |
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Nożewski, J.; Bondarczuk, R.; Hołody, G.; Kitt, M.; Mućka, N.; Religioni, U. Barriers to Improving Pain Management in the Emergency Department: Lessons from a Lean-Driven Quality Improvement Initiative. J. Clin. Med. 2025, 14, 4566. https://doi.org/10.3390/jcm14134566
Nożewski J, Bondarczuk R, Hołody G, Kitt M, Mućka N, Religioni U. Barriers to Improving Pain Management in the Emergency Department: Lessons from a Lean-Driven Quality Improvement Initiative. Journal of Clinical Medicine. 2025; 14(13):4566. https://doi.org/10.3390/jcm14134566
Chicago/Turabian StyleNożewski, Jakub, Radosław Bondarczuk, Grzegorz Hołody, Meabh Kitt, Natalia Mućka, and Urszula Religioni. 2025. "Barriers to Improving Pain Management in the Emergency Department: Lessons from a Lean-Driven Quality Improvement Initiative" Journal of Clinical Medicine 14, no. 13: 4566. https://doi.org/10.3390/jcm14134566
APA StyleNożewski, J., Bondarczuk, R., Hołody, G., Kitt, M., Mućka, N., & Religioni, U. (2025). Barriers to Improving Pain Management in the Emergency Department: Lessons from a Lean-Driven Quality Improvement Initiative. Journal of Clinical Medicine, 14(13), 4566. https://doi.org/10.3390/jcm14134566