Abstract
The order picking process involves a series of activities in response to customer needs, such as the selection or programming of orders (batches), and the selection of different items from their storage location to shipment. These activities are accomplished by a routing policy that determines the picker sequence for retrieving the items from the storage location. Therefore, the order picking problem has been plenty investigated; however, in previous research, the proposed models were based on demand fulfilling, putting aside factors such as the product weight—which is an important criterion—at the time of establishing routes. In this article, a mathematical model is proposed; it takes into account the product’s weight derived from a case study. This model is relevant, as no similar work was found in the literature that improves the order picking by making simultaneous decisions on the storage location assignment and the picker-routing problem, considering precedence constraints based on the product weight and the characteristics of the case study, as the only location for each product in a warehouse with a general layout.