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Journal: Adm. Sci., 2019
Volume: 9
Number: 63

Article: Evaluation of Consumers’ WTP for Service Recovery in Restaurants: Waiting Time Perspective
Authors: by Chung-Te Ting, Yu-Sheng Huang, Cheng-Te Lin and Szu-Chin Pan
Link: https://www.mdpi.com/2076-3387/9/3/63

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