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Journal: Administrative SciencesVolume: 8Number: 73
Article: How Quality Management System Components Lead to Improvement in Service Organizations: A System Practitioner Perspective
  • Authors:
  • Wai Ming To1,*,
  • Billy T. W. Yu1 and
  • Peter K. C. Lee2
Link: https://www.mdpi.com/2076-3387/8/4/73

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