Firms are in constant exchange with the environment in which they operate [
10]. Business contingency literature suggests that high performing firms better fit their environment than those that showed relatively lower performance, and maximized the benefits of exchanges with the environment [
10,
11,
12,
13,
14]. Although both business environment and strategy have been extensively researched as determinants of other managerial arrangements and consequences, given their ever-changing nature, there is continuous demand on theoretical advancement and empirical validation regarding the optimum configurations of firm strategies to a variety of environmental characteristics. Particularly, it is urged to extend the geographic coverage of environment-strategy-performance study to emerging economies such as China, India, and Brazil [
13,
15].
2.1. Business Contingency
The importance of understanding environmental characteristics as business contingency facing a firm has been evident in the management literature [
10,
13,
16,
17,
18]. González-Benitoa
et al. [
13] stressed that consideration of environmental characteristics should be virtually built into all research designs in strategic and operations management. In general terms, business environment consists of the myriad of forces that are beyond the control of management in the short run, and thus pose threats as well as opportunities to firms [
18,
19,
20].
Environmental dimensions are the underlying patterns recognized to evaluate and understand the concept of business environment in a systematic manner [
15]. Mintzberg [
21] proposed four dimensions that characterize the overall state of business environment: degree of diversity, complexity, dynamism, and munificence. Dess and Beard [
22] used empirical methods and archival data, based primarily on transactions between firms and their environments to define three primary environmental dimensions as munificence, dynamism, and complexity. Sharfman and Dean [
23] developed a comprehensive literature review and concluded there was a convergence in the literature supporting Mintzberg’s [
21] and Dess and Beard’s [
22] dimensional classification of environmental characteristics. The accountability and applicability of these dimensions have been further proven by a great number of empirical studies [
12,
13,
14,
17,
24,
25,
26].
The degrees of complexity, diversity, dynamism, and munificence collectively measure the characteristics of business environment facing firms. They are held to be the most critical dimensions of business environment with respect to firm strategic decision-making [
13,
15,
17,
18]. Environmental complexity refers to the extent that firms are required to have a great deal of sophisticated knowledge about products, customers, or any others. Environmental diversity is reflected by the degree to which a firm is faced with homogenous or diffuse conditions [
26]. Environmental dynamism is the rate of instability or turbulence in the environment, stemming from changes in technology, demand, competitive moves and so on [
17,
19]. Environmental munificence is the degree to which an environment supports the growth of firms within it, which relates to the level of competitive pressures in the environment as exemplified by the intensity of competition and the bargaining leverage applied on firms by buyers and suppliers. Munificence is often measured in a reverse scale as environmental hostility [
14]. Chi [
12] indicated that changes in environmental characteristics should be monitored by firms and reflected by effective adjustment in their strategy responses.
Business environment has been studied in terms of its perceived or objective states. Ward and Duray [
20] argued that the objective reality of environment is relatively less important than the perceived environmental characteristics in the studies of strategic management. Even though the environment confronting firms within the same industry is generally similar, the environmental characteristics may be perceived dramatically differently from individual to individual [
12,
17,
26]. Since firms’ responses are largely dictated by their perceptions of environment, these perceptions should be thoroughly studied and understood in order to determine and explain adaptive patterns across firms [
20].
2.2. Strategy Responses
The acceptance and application of strategic approaches to manage manufacturing firms have experienced a continued growth. Since Skinner’s [
27] early work in the field, a common thread in the management literature has been the need of firms for choosing among and achieving one or multiple key capabilities [
20]. Consistent with the mainstream literature, the term competitive priority has been broadly used to describe firms’ choice of these competitive capabilities [
9]. The preference of competitive priorities reflects the strategic orientation of a firm [
28]. In spite of the differences in terminology [
9,
20,
29,
30,
31], there is a general agreement in the literature that competitive priorities for manufacturing firms can be expressed in terms of low cost, quality, delivery performance (speed and reliability), and flexibility.
Although all manufacturers are concerned to some degree with cost, most do not compete solely or even primarily on low cost. Firms that emphasize cost as a competitive priority usually focus on lowering production costs, improving productivity, maximizing capacity utilization, and reducing inventories [
20]. Manufacturing’s traditional observance of quality control reflects a focus on the conformance dimension of quality such as providing high performance design, offer consistent and reliable quality, and conformance to product design specification [
31]. Delivery performance requires both reliability and speed [
30]. Delivery reliability refers to the ability to deliver according to a promised schedule. Firms may not have the least costly or the highest quality product, but is able to compete on the basis of reliably delivering products as promised [
9]. For some customers, delivery reliability alone is not good enough, delivery speed is also essential to win and retain the order. This is particularly evident among suppliers for fast fashion brands [
32]. Although delivery reliability and speed are separable, long-run success requires that promises of speedy delivery be kept with a high degree of reliability [
33]. Flexibility in manufacturing firms has traditionally been achieved at a high cost by using generic purpose machinery instead of more efficient special purpose-built machinery and by deploying more highly skilled workers than would otherwise be needed [
20]. Advanced manufacturing technologies, when properly implemented, can reduce the cost of achieving flexibility. Each of these four competitive priorities must be given a weight by a firm that reflects the degree of emphasis required to achieve the overall goals at a corporate level [
9]. The weights associated with each priority provide a broad measure of what a firm deems important at a particular time.
In an empirical study, Ward
et al. [
14] found that a quality, delivery performance, and/or flexibility emphasis aimed at building capabilities for product or service differentiation while a cost emphasis was not. It is consistent with the standpoint of Porter [
34]. Porter [
34] contended that a firm can achieve profitability over its competitors in some fundamentally different approaches to strategy, namely differentiation strategy, cost leadership strategy, and focus strategy. Differentiation strategy offers customers unique products or services that are differentiated in such a way that customers are willing to pay a price premium that exceeds the additional cost of the differentiation. In contrast, cost leadership strategy aims to provide an identical product or service at a lower cost. For focus strategy, it concentrates on a narrow segment and within that segment attempts to achieve either a cost advantage or differentiation. Furthermore, Porter [
34] argued that a firm pursuing cost leadership and differentiation strategies simultaneously may be stuck in the middle, which almost guarantees low profitability. Notwithstanding Porter’s typology which has been widely applied by previous studies as generic strategies adopted by firms, it has been challenged by mixed empirical evidence. Some scholars highly embraced its applicability and accountability [
20,
35], while others claimed that the generic strategies are not necessary to be mutually exclusive and differentiation can lead to cost effectiveness [
36,
37]. In this study, competitive priorities expand Porter’s generic strategies into four constructs to better capture the content of a firm’s strategies.
As there is no single strategy that is applicable to all types of circumstances, the effectiveness of a strategy is contingent upon business environmental characteristics [
31]. Ward
et al. [
14] found that higher environmental dynamism drives firms to put more emphasis on delivery performance, flexibility, and quality competitive priorities. Ward and Duray [
20] revealed that successful manufacturing firms facing greater perceived environmental dynamism and hostility responded with a greater focus on delivery performance and flexibility to further differentiate their products rather than emphasize on cost reduction. Amoako-Gyampaha and Boye [
38] demonstrated that greater complexity and hostility in business environment cause firms’ emphasis more on low cost, quality, flexibility, and delivery dependability strategies. This finding contradicts many other studies in firms’ positive responses of both low cost and differentiation strategies to more complex and hostile environments. More recently, Anand and Ward [
24] indicated that a flexibility strategy is commonly chosen by firms in a more dynamic business environment. The empirical findings of Chi [
9] showed that a quality strategy is important in any type of environment while flexibility and delivery performance strategies should be emphasized more in a turbulent environment, and a low cost strategy is more effective in a steady and predictable environment. Therefore, in this study, environmental turbulence (
i.e., degrees of diversity, complexity, dynamism, and hostility) is considered as a precursor variable causally related to firm’s strategic choices. Hypotheses 1, 2, 3 and 4 are proposed to test the relationships between environmental characteristics and firm’s competitive priorities in the context of Chinese apparel SMEs.
H1:
There is a negative relationship between environmental turbulence and firm low cost strategy.
H2:
There is a positive relationship between environmental turbulence and firm quality strategy.
H3:
There is a positive relationship between environmental turbulence and firm delivery performance strategy.
H4:
There is a positive relationship between environmental turbulence and firm flexibility strategy.