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Administrative Sciences
Volume 15
Issue 7
10.3390/admsci15070241
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Article

Developing a Supportive Organisational Culture for Continuous Improvement in Manufacturing Firms in Saudi Arabia

by
Adel Algethami
1,2,
Fadi Assad
1,*,
John Patsavellas
1 and
Konstantinos Salonitis
1
1
Sustainable Manufacturing Systems Centre, Cranfield University, Cranfield MK43 0AL, UK
2
College of Business Administration, Taif University, Taif 21944, Saudi Arabia
*
Author to whom correspondence should be addressed.
Adm. Sci. 2025, 15(7), 241; https://doi.org/10.3390/admsci15070241
Submission received: 17 April 2025 / Revised: 13 June 2025 / Accepted: 20 June 2025 / Published: 24 June 2025
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Abstract

Continuous improvement (CI) is vital for Saudi manufacturing firms to remain competitive in the global market. However, cultural factors significantly influence CI adoption. This qualitative study, involving 28 interviews and focus groups with employees from five local manufacturing firms, explored these factors. Seven key cultural themes emerged, including communication, employee wellbeing, talent management, ethics, top management support, organisational learning, and compliance. A conceptual framework was developed to assess a firm’s cultural proximity to an ideal CI state. This framework integrates a diagnostic tool to guide firms in evaluating their cultural landscape and implementing targeted interventions for successful CI adoption. Future research should explore the long-term impacts of cultural shifts on performance and competitiveness.
Keywords: organisational culture; continuous improvement; operational efficiency; manufacturing firms; competitiveness; Saudi Arabia organisational culture; continuous improvement; operational efficiency; manufacturing firms; competitiveness; Saudi Arabia

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MDPI and ACS Style

Algethami, A.; Assad, F.; Patsavellas, J.; Salonitis, K. Developing a Supportive Organisational Culture for Continuous Improvement in Manufacturing Firms in Saudi Arabia. Adm. Sci. 2025, 15, 241. https://doi.org/10.3390/admsci15070241

AMA Style

Algethami A, Assad F, Patsavellas J, Salonitis K. Developing a Supportive Organisational Culture for Continuous Improvement in Manufacturing Firms in Saudi Arabia. Administrative Sciences. 2025; 15(7):241. https://doi.org/10.3390/admsci15070241

Chicago/Turabian Style

Algethami, Adel, Fadi Assad, John Patsavellas, and Konstantinos Salonitis. 2025. "Developing a Supportive Organisational Culture for Continuous Improvement in Manufacturing Firms in Saudi Arabia" Administrative Sciences 15, no. 7: 241. https://doi.org/10.3390/admsci15070241

APA Style

Algethami, A., Assad, F., Patsavellas, J., & Salonitis, K. (2025). Developing a Supportive Organisational Culture for Continuous Improvement in Manufacturing Firms in Saudi Arabia. Administrative Sciences, 15(7), 241. https://doi.org/10.3390/admsci15070241

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