Scrutinizing Business Development Research: Dynamic Retrospective Analysis and Conceptual Evolution
Abstract
:1. Introduction
2. Unsolved Ambiguous Issues and Methodology
2.1. Unsolved Ambiguous Issues on Business Development Research
2.2. Methodology
2.2.1. Research Approach
2.2.2. Literature Sample Collection
- Explicitly using the terms “business development” or “new business development” in the literature.
- Published in journals indexed by the Social Science Citation Index (SSCI), Science Citation Index (SCI), or Scopus.
- Excluding book chapters, reviews, working papers, conference papers, and dissertations.
- The research content relates to the field of enterprise business development.
2.2.3. Literature Sample Analysis
- Reading: Begin by reviewing the abstract and conclusion of each sample literature, followed by a thorough examination of the text.
- Organization: Concurrently with reading, apply qualitative research coding to identify concepts pertinent to the research question.
- Description: Analyze, document, and annotate each sample literature, extracting and articulating the characteristics, properties, and features.
- Classification: Develop classification criteria and categorize each sample literature based on the research objectives.
- Interpretation: Conduct synthesis and analysis, summarize the findings from the sample literature, and present original insights.
2.2.4. Coding and Review Generation
- Open Coding: During this stage, researchers conduct a methodical analysis by dissecting sample literature into distinct components. They identify concepts, categories, and patterns within the data without relying on preconceived notions or theoretical frameworks. This involves careful line-by-line examination of the data to generate open codes, with a primary focus on capturing academic terms and concepts. Ultimately, this process produces 191 open codes.
- Axial Coding: Researchers categorize and organize open codes into broader themes or categories, establishing connections among these categories and subcategories to explore relationships and dimensions within the sample literature. This stage assists in refining the coding structure and identifying central concepts or phenomena, emphasizing the application of related theories and summarizing them into 28 axial codes.
- Selective Coding: In the final stage, researchers concentrate on identifying the core category or central phenomenon emerging from the open and axial codes. They develop this central concept by coding pertinent data in a selective manner, integrating corresponding categories and concepts into a cohesive theoretical framework. Subsequently, researchers condense the findings into seven selective codes and organize them into 26 theories. This process facilitates clear identification of overarching theory categories and code assignment within subcategories.
- Insights for the review stem from ongoing analysis of sample literature and theoretical retrieval. As researchers delve into the literature and develop theoretical insights, they continuously revisit and refine the coding structure. This iterative process involves analyzing the sample literature content multiple times to gather additional information that can enhance the development or validation of emerging theories. Through this iterative approach, researchers generate rich, contextually embedded insights into the studied phenomena. These insights have a strong foundation in the existing sample literature and emerge from the systematic, inductive analysis of the data.
3. Exploring Fundamental Components and Conceptual Context of Business Development
3.1. Tracing the Origins of Business Development Activities
3.1.1. The Origins of Business Development Activities
- Hamilton’s (1974) research documented his department’s employment of a business development approach to screen opportunities, commencing in the 1960s.
- Littler and Sweeting (1983b) conducted a survey among 14 mature companies spanning five industries in Britain. These enterprises adopted new business development in the 1970s and, at the latest, by 1980.
- In the case study conducted by Roberts and Berry (1985), the implementation of 14 new business developments spanned 1971 to 1977.
- Half of the Fortune 500 companies had implemented business development activities, based on a survey by Stevens and Burley (2003). Their estimates suggest that commercial development has been prevalent for over 50 years, with its origins dating back to the 1950s.
- This study examines the earliest research literature on commercial development, dating back to the 1960s.
3.1.2. Earliest Academic Research Literature
3.1.3. Motivations and Contextual Factors in the Emergence of Business Development
3.1.4. Implications for the Enterprise Landscape
3.2. Mapping the Boundaries of Business Development
3.2.1. Ansoff’s Product/Market Matrix
3.2.2. The Corporate Directional Policy Matrix
3.2.3. Karol et al.’s Matrix
3.2.4. Berends et al.’s Nine-Grid Matrix
3.2.5. Summary of Findings
- Ansoff’s product/market matrix provides options for enterprise development but lacks a comprehensive view of business development.
- Scholars post-Ansoff have introduced a technical perspective to evaluate the scope of business development, emphasizing the significance of the technical dimension in business development activities (Burgers et al. 2008).
- The matrices proposed by all scholars incorporate innovation, which serves as the core concept of business development (Choi and Lee 2016; Bakker et al. 1994).
- Incremental innovation is the responsibility of business units and should refrain from conflating it with business development (Berends et al. 2007).
- The scope of business development encompasses related and new business development (Littler and Sweeting 1987a).
3.3. Examining the Definition of Business Development
3.3.1. Analysis of Literature Perspectives
- Strategic Management and Planning:Littler and Sweeting (1987b): Entry into new business arenas and redeployment of assets.Simon and Tellier (2018): Subset of new business formation practices and enterprise entrepreneurial behaviors.
- Organizational Development and Evolution:Kind and zu Knyphausen-Aufseß (2007): Creating value, developing products, and building relationships.Achtenhagen et al. (2017): Securing resources for immediate value creation and future growth.
- Competence Growth and Enablement:Davis and Sun (2006): Capability enabling growth by identifying opportunities and deploying resources.Giglierano et al. (2011): Differentiation from selling, focusing on finding new revenue opportunities.
- Execution System and Process:Uittenbogaard et al. (2005): Execution of the innovation process throughout the enterprise.Burgers et al. (2008): Linking technological and market knowledge.
3.3.2. Developing the Definition of Business Development
“Business Development is a strategy, approach, and process for identifying, creating, and mastering new business opportunities by utilizing internal resources and external partnerships.”
3.4. Assessing the Legitimacy of Business Development within the Organization
- Strategic Discrepancy Recognition: Legitimacy in business development begins with recognizing the discrepant disparity between an enterprise’s current capabilities and those required for future competitiveness. Prahalad’s (1993) opportunity gap management illustrates the mismatch between the organization’s strategic intentions and its current resources and methods of utilizing them. An organization’s strategic intent leads to a significant “misfit” within its existing capabilities and its ambitions (Hamel and Prahalad 1996). This acknowledgment reflects an awareness of the necessity for strategic adaptation and evolution to synchronize with evolving market dynamics.
- Stimulating New Capabilities: Recognizing strategic gaps can catalyze the emergence of new capabilities. Bakker et al. (1994) contend that the significance and intricacy of new business development, along with related concepts such as strategic intent and misfit, suggest that contemporary enterprises should consider the new business development process as a fundamental core competency. Yang (2015) emphasizes that a business development strategy constitutes an integral component of core capabilities and can significantly enhance the enterprise’s performance. This emphasizes the need for businesses to proactively approach challenges and opportunities, fostering an innovative and continuously improving organizational culture.
- Challenging Existing Strategies: The development of new capabilities involves addressing recognized gaps while simultaneously challenging existing strategies. Buijs (1979) highlights the dynamic interaction enterprises have with their environment, which necessitates anticipating future product and service demands and formulating appropriate innovative strategies. Crafting new business strategies demands a comprehensive evaluation of the enterprise’s existing core competencies, alongside the capabilities essential for success in novel ventures (Bakker et al. 1994). This dynamic process reflects an organization’s readiness to reassess and modify its approaches, avoiding complacency, and adapting to the evolving business environment.
- Expansion of Strategic Horizons: Legitimate business development transcends immediate needs; it entails broadening strategic horizons. Ito (2018) emphasizes enterprises’ utilization of legitimacy to mobilize resources. Beyond gaining interorganizational recognition, establishing connections with new ventures or additional organizations becomes imperative. This highlights the necessity for businesses to consistently reassess strategic opportunities to adapt to evolving circumstances and incorporate acquired experience (Littler and Sweeting 1987a). Such an approach underscores both addressing present challenges and anticipating future trends and demands proactively. Organizations with a broader strategic vision are likelier to perceive their development in business efforts as legitimate (Højland and Rohrbeck 2018; Neill and York 2012).
- Effective Resolution of Internal Inconsistencies: The effective resolution of internal inconsistencies reinforces legitimacy. New business development requires overcoming the misfit within the existing organization and the envisioned one by recognizing, procuring, and enhancing competencies and related capabilities (Bakker et al. 1994). The commercial potential of business development is incongruent with the short-term goals of the enterprise (MacMillan 1987). Therefore, business development involves adjusting external factors and internal resources, processes, and structures to support anticipated development. Effectiveness in addressing internal challenges contributes to the overall legitimacy of the initiative.
- Reinforcement within the Organization: Legitimacy enhances the internal structure of the organization, facilitating rational and sustainable resource allocation for business development. According to Fast (1978), diversification is crucial for maintaining alignment with a dynamic environment, necessitating an organizational atmosphere and structure conducive to new business development. Internal reinforcement has a positive impact on the perceived trustworthiness of enterprise partners (Speckbacher et al. 2015). This suggests that organizational stakeholders, including employees, management, and other internal entities, view business development efforts as credible, valid, and aligned with the organization’s goals and values.
4. A Longitudinal Analysis of the Evolution of Business Development Research
4.1. 1960s–1980s, The Era of Environmental Response and Strategic Planning
4.2. 1980s–1990s, The Era of Resource Allocation and Strategy Selection
4.3. 1990s–2000s, The Era of Business Opportunities—Innovation and Entrepreneurship
4.4. 2000–Present: The Era of Social Networks and Knowledge Internalization
4.5. Findings and Discussion
5. Research Streams
5.1. Categorization Principles in Business Development Research Streams
5.2. Identification of Research Streams
5.2.1. Environmental Response Aspect
5.2.2. Organizational Resource Aspect
5.3. Research Streams of Business Development
5.3.1. Environmental Adaptation and Resource Leverage
- Roberts and Berry (1985) stress the importance of environmental adaptation and resource optimization when entering new businesses. They advocate for thorough assessment of market dynamics and competitive forces to adapt strategies efficiently. Additionally, they emphasize aligning new ventures with existing capabilities and leveraging core competencies to enhance competitive advantage. Strategic adaptation to the external environment and resource optimization increases the chances of success in new business areas.
- Noda and Bower (1996) suggest that organizations must adjust strategies persistently in response to changing market conditions and internal dynamics. By iteratively allocating resources based on enterprise context and top management direction, enterprises can optimize strategic commitments to new business opportunities. Effective resource management aligned with strategic goals enhances competitiveness and long-term sustainability in dynamic environments.
- Nag et al. (2007) highlight challenges in aligning internal resources with external market demands. They emphasize adapting to changing environments by leveraging existing knowledge and optimizing resources. Successful organizational change requires balancing environmental adaptation and resource optimization. Organizations must be responsive to external changes and strategically utilize internal resources for innovation and competitiveness. Integrating knowledge from various sources and adapting practices to market demands enhances the ability to navigate uncertainties and achieve sustainable competitive advantage.
5.3.2. Environmental Management and Resource Allocation
- O’Sullivan (2002) emphasizes effective project portfolio management for business development in networked organizations, highlighting the need to manage a dynamic portfolio focused on resource allocation, project ranking, and financial planning. The viewpoint underscores aligning projects with business goals, avoiding gridlock through effective ranking and resource allocation, and maintaining balance in the project portfolio. By advocating for strategic resource allocation and efficient project management, the article aims to drive successful business development in networked organizations.
- Mittra (2007) discusses strategic configuration of M&A and strategic alliance activities for large enterprises to narrow their risk profile and sustain profitable growth in a turbulent commercial and regulatory environment. It emphasizes balancing in-house R&D with externally sourced knowledge and technologies, considering firm-specific factors and challenges posed by the external operating environment. The article underscores the critical role of strategic resource allocation and environmental management in driving innovation and competitiveness in the pharmaceutical sector.
- Achtenhagen et al. (2017) emphasize effective resource allocation and management within micro-firms’ business environment, highlighting the significance of leveraging, securing, and organizing resources for value creation and future growth. The study underscores the challenges micro-firms face in accessing capital, managing talent, and developing organizational structures, emphasizing the critical role of resource allocation in overcoming these obstacles. By offering practical implications to address resource constraints and time limitations, the article advocates for a strategic approach to resource management supporting business development and sustainability in micro-firms.
5.3.3. Environmental Creation and Resource Alignment
- Uittenbogaard et al. (2005) stress fostering an entrepreneurial culture within organizations to drive innovation and creativity, emphasizing the role of a strong reputation in attracting partners and improving idea generation. Precise identification of competencies and skills can prevent human resource management policy bottlenecks, while customer partnerships can stimulate idea generation and ensure a market for new products. Aligning resources, such as top management support and providing project teams with sufficient leeway and resources, is crucial for innovation project success, highlighting resource alignment’s importance for effective corporate entrepreneurship implementation.
- Davis and Sun (2006) highlight the significance of business development capabilities in identifying opportunities, guiding resource deployment, and extending value creation into new technological or market areas. The study underscores the role of business developers in creating and sustaining competitive advantages through personal and technical customer relationships, extensive networking, industry experience, and market knowledge management. Advocating for a strategic business development approach that leverages resources efficiently and fosters a supportive environment, the article aims to drive IT SME success in regional economies.
- Bröring and Herzog (2008) stress creating a conducive business environment and aligning resources efficiently to support exploration and exploitation activities in new business development. They highlight organizations’ challenges in shifting from exploration to exploitation and the need for a unique organizational setup to facilitate this transition. Additionally, the article discusses ambidexterity’s significance in managing new business development, balancing exploratory and exploitative units to support innovation. It underscores open innovation as crucial for successful business development strategies, advocating for organizations to adopt both open and closed innovation approaches.
5.3.4. Environmental Exploration and Resource Development
- Burgers et al. (2008) stress managing through projects to generate new knowledge for coping with technological and market discontinuities. They highlight the need for continuous development of new business opportunities to address changes in technology and markets. The research underscores that competitive advantages erode swiftly in today’s dynamic, knowledge-based environments, necessitating a shift towards exploration activities for creating new knowledge and opportunities. Furthermore, the study suggests that successful new business development projects require balancing exploration and exploitation of knowledge. Exploration focuses on creating new knowledge through activities like experimentation and innovation, while exploitation leverages existing knowledge for implementation and refinement. Highlighting the critical role of exploration in developing technological and market knowledge, along with effective project management, guides navigating new business development complexities in dynamic environments.
- Choi and Lee (2016) emphasize managing businesses through projects for coping with technological and market discontinuities in today’s competitive global environment. They stress the need for enterprises to build their capacity for innovation to ensure sustainable growth and survival amidst increasing competitive pressures. Innovation, defined as the successful implementation of creative ideas within an organization, is crucial for developing new products, services, or processes. Additionally, creativity is underscored as a key driver of innovation, with new business development indicating healthy business sustainability, as it measures the design, feasibility evaluation, and implementation strategies for achieving business goals.
- Lindh and Nordman (2017) highlight exploring the business environment and developing resources through robust business relationships and strategic information technology utilization. They emphasize that successful business relationships are critical for profit generation, increased performance, and new business development sources. By engaging in close customer relationships and collaborative business and product development processes, enterprises can reconfigure resources to enhance relationship performance. Moreover, inter-firm cooperation enables industrial enterprises to generate new process, product, and technology solutions by combining internal and external knowledge resources, driving conclusive performance growth.
5.4. Summary and Discussion
6. Implications and Future Research Agenda
6.1. Implications
6.1.1. Academic Implications
- Clarification of Fundamental Components: The study aims to clarify essential academic concepts surrounding business development, such as its origin, boundaries, definition, and legitimacy within organizations. By resolving ambiguities and enriching discussions, it contributes to the academic advancement of business development as a recognized and mature discipline.
- Historical Context and Evolution: The research offers insights into the contextual factors influencing the evolution of enterprise business development activities over time. Tracing the trajectory of business development research offers valuable perspectives on factors driving conceptual evolution and shaping the contemporary framework.
- Identification of Research Streams: Categorizing research literature into distinct streams such as Environmental Adaptation and Resource Leverage, Environmental Management and Resource Allocation, Environmental Creation and Resource Alignment, and Environmental Exploration and Resource Development guides scholars for in-depth exploration of specific topics. This classification facilitates knowledge accumulation over time, fosters interdisciplinary dialogue, and shapes the intellectual landscape across academic disciplines.
6.1.2. Practical Implications
- Guidance for Business Development Practitioners: The comprehensive analysis of business development activities and research streams can offer practical insights for business development practitioners. Understanding the key theories, constructs, and core concepts identified in the literature review can guide practitioners in developing effective strategies for business growth and innovation.
- Enhanced Decision-Making: By synthesizing research findings and delineating research focus across different historical periods, the study can assist practitioners in understanding the academic significance of business development activities. This can aid in making informed decisions, identifying trends, and fostering theoretical development within the business development domain.
- Potential Innovation and Growth: The study’s insights have the potential to inform practical implementation in business development, advancing theoretical understanding and practical application within the discipline. This can lead to innovative approaches, improved strategies, and enhanced growth opportunities for enterprises engaging in business development activities.
6.2. Future Research Agenda
- Digital Transformation and Business Development: Explore the role of digital technologies in driving business development, including how enterprises can leverage digital platforms, data analytics, and artificial intelligence for innovation, market expansion, and customer engagement.
- Sustainability and Responsible Business Development: Investigate how businesses can integrate sustainability principles and practices into their development strategies, considering factors such as environmental impact, social responsibility, and ethical considerations, and how these initiatives can contribute to long-term success.
- Cross-Border Business Development: Examine the strategies and challenges involved in cross-border business development, including international expansion, global supply chain management, and navigating cultural, legal, and regulatory differences.
- Resilience and Adaptability: Investigate how businesses can build resilience and adaptability into their development strategies to respond efficiently to disruptions like economic changes, technological advancements, and global crises such as pandemics.
- Measuring Business Development Impact: Develop frameworks and metrics for assessing the impact of business development initiatives on organizational performance, including revenue growth, market share, profitability, and customer satisfaction.
- Ethical and Legal Considerations: Examine the ethical and legal implications of business development activities, including issues related to intellectual property rights, competition law, privacy, and data protection, and how enterprises can navigate these challenges while pursuing growth opportunities.
7. Conclusions
Author Contributions
Funding
Acknowledgments
Conflicts of Interest
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Market | Technology | ||
---|---|---|---|
Existing | Incremental | Radical | |
Existing | Market Penetration | Product Development | New Product Development |
Incremental | Market Extension | Product and Market Extension | Related Business Development |
Radical | Market Development | Related Business Development | New Business Development |
Reference | Definitions and Descriptions |
---|---|
Littler and Sweeting (1987b) | “Entry into a business arena other than one forming a normal extension of existing activities”, and “purposeful movement into new generic product or customer markets in accord with corporate strategy”, or, the more varied definition: “redeploying assets in non-strategic business areas to alternative areas; and diversifying into higher margin activities”. (1987a, p. 156) |
Uittenbogaard et al. (2005) | Business development involves the actual development of product-market combinations, in other words it involves the “execution of the innovation process”. It could be organized as a dispersed process throughout the company. (2005, p. 259) |
Davis and Sun (2006) | We define business development as a capability comprised of routines and skills that serves to enable growth by identifying opportunities and guiding the deployment of resources to extend the firm’s value-creation activities into technological or market areas that are relatively new to the firm. (2006, p. 145) |
Kind and zu Knyphausen-Aufseß (2007) | Business Development entails all activities that aim at (1) Creating value and revenue potential for the company; (2) Developing products and technologies so that they can be commercialized, building relationships with potential partners, customers and other stakeholders; (3) and maintaining and enhancing those relations in the interest of the company. (2007, p. 185) |
Burgers et al. (2008) | New business development is the process of linking technological and market knowledge together. (2008, p. 4) |
Giglierano et al. (2011) | Business development is an activity different from selling or key account management, intended to find and develop new revenue opportunities. (2011, p. 29) |
Sørensen (2012, 2018a) | “Business development” refers to the tasks and processes concerning analytical preparation of potential growth opportunities, the support and monitoring of the implementation of growth opportunities, but does not include decisions on strategy and implementation of growth opportunities. (2012: p. 26, 2018: p. 149) |
Achtenhagen et al. (2017) | Those business-related core and support activities that secure, organize and leverage resources to allow immediate value creation and prepare for future business growth. (2017, p. 179) |
Simon and Tellier (2018) | We consider business development to be a set of practices that “are a subset of new business formation practices, a variety of corporate entrepreneurial behaviors”. (2018, p. 167) |
Research Streams | Focus | Core Concepts | Theoretical Foundations |
---|---|---|---|
Environmental Adaptation and Resource Leverage | To explore how companies adapt to business environment changes and utilize their resources efficiently to overcome barriers and challenges. | Environmental dynamics, resource utilization, strategic adaptation. | Resource Dependency Theory, Institutional Theory, Strategic Choice Theory, Environmental Scanning and Analysis, Systems Theory, Contingency Theory |
Environmental Management and Resource Allocation | To investigate companies’ efficient resource allocation in response to environmental demands and opportunities through an examination of their management practices and strategies. | Environmental optimization, resource management, strategic resource allocation. | Resource-Based View (RBV), Core Competencies, Dynamic Capabilities Theory, Resource Heterogeneity, Resource Complementarity, Resource-Based Dynamic Capabilities |
Environmental Creation and Resource Alignment | To study the processes and strategies involved in creating favorable environmental conditions and aligning resources to support innovation, entrepreneurship, and business development. | Environment creation, resource alignment, strategic innovation. | Innovation Theory, Entrepreneurship Theory, Diffusion of Innovations Theory, Social Network Theory, Institutional Theory |
Environmental Exploration and Resource Development | To examine the exploration of new environmental opportunities, the identification of untapped resources, and the development of capabilities to leverage those resources for sustainable growth and competitive advantage. | Environmental exploration, resource development, strategic implementation. | Social Network Theory, Social Capital, Organizational Learning Capability, Knowledge Transfer, Learning Organization, Absorptive Capacity, Absorptive Capacity Framework, Knowledge Assimilation, Knowledge Brokering, External Search and Exploration, Complementary Assets |
Research Streams | Theoretical Category | Main School of Thought | Key Theories and Concepts in BD Activities | Distribution of Literature Samples |
---|---|---|---|---|
Environmental Adaptation and Resource Leverage | Strategic Management | Environmental School | Resource Dependency Theory Institutional Theory Strategic Choice Theory Environmental Scanning and Analysis | 34%; 53/154 |
Systems School | Systems Theory Contingency Theory | |||
Environmental Management and Resource Allocation | Strategic Management | Resource-Based School | Resource-Based View (RBV) Core Competencies Dynamic Capabilities Theory Resource Heterogeneity Resource Complementarity Resource-Based Dynamic Capabilities | 16%; 24/154 |
Environmental Creation and Resource Alignment | Innovation Theory | Schumpeterian School | Innovation Theory Entrepreneurship Theory | 29%; 44/154 |
Technology Diffusion School | Diffusion of Innovations Theory Social Network Theory Institutional Theory | |||
Environmental Exploration and Resource Development | Knowledge Management | Knowledge Network School | Social Network Theory Social Capital | 21%; 33/154 |
Organizational Learning School | Organizational Learning Capability Knowledge Transfer Learning Organization Absorptive Capacity | |||
Absorptive Capacity School | Absorptive Capacity Framework Knowledge Assimilation Knowledge Brokering External Search and Exploration Complementary Assets |
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Wei, Y.-M.; Lin, H.-M. Scrutinizing Business Development Research: Dynamic Retrospective Analysis and Conceptual Evolution. Adm. Sci. 2024, 14, 81. https://doi.org/10.3390/admsci14040081
Wei Y-M, Lin H-M. Scrutinizing Business Development Research: Dynamic Retrospective Analysis and Conceptual Evolution. Administrative Sciences. 2024; 14(4):81. https://doi.org/10.3390/admsci14040081
Chicago/Turabian StyleWei, Yu-Min, and Hsin-Mei Lin. 2024. "Scrutinizing Business Development Research: Dynamic Retrospective Analysis and Conceptual Evolution" Administrative Sciences 14, no. 4: 81. https://doi.org/10.3390/admsci14040081
APA StyleWei, Y. -M., & Lin, H. -M. (2024). Scrutinizing Business Development Research: Dynamic Retrospective Analysis and Conceptual Evolution. Administrative Sciences, 14(4), 81. https://doi.org/10.3390/admsci14040081