Abstract
Sharing Economy platforms have expanded their operations all around the globe at an unexpected rate. Due to its “asset-lite” nature, traditional internationalisation theories may not be able to fully explain or predict their expansion patterns. This lack of theoretical background puts at risk the phenomenon’s future and stops traditional companies from coming up with a solid plan to compete against platforms. To ease the creation of a Sharing Economy internationalisation paradigm, this paper intends to review the existing research regarding the internationalisation of sharing platforms as well as the applicability of existing theories. Through a systematic literature review, the existing research was reviewed, and afterwards, internationalisation theories and their distinct factors extracted were noted to address the applicability of these within the singularities of the sharing phenomenon. This classification of factors was done according to the exiting literature in the field. After this research, we can confirm the lack of explanatory power of traditional theories regarding sharing platforms and confirm the insufficient research regarding these operations. We propose a list of factors that should be considered for future research as a guideline for the further development of the Sharing Economy internationalisation theory. Additionally, the factors classification is tested upon the case of the internationalisation of Blablacar, the most extensive carpooling network operating, to check if the theoretical and the practical approaches converge.
1. Introduction
The platform business model has grown both in size and scale dramatically over the last decade, and has contributed to driving up productivity in multiple ways (), proving not to be fragile or a temporary notion (). This system has been celebrated by consumers and investors () by achieving an unprecedented rate of global success (), despite not having a clear definition (; ; ). Instead of focusing on developing and commercializing products, this model concentrates its efforts on creating an efficient and convenient virtual marketplace that connects users and allows them to match accordingly to time, place, and individual preferences ().
With an expected market value of $335 billion by 2025 () and millions of direct and indirect employees, platforms have become a significant economic force and a global phenomenon (). To maximise the payoffs, SE platforms have expanded quickly to other countries, in some cases without taking enough time to evaluate how to adapt their methods and strategies, resulting in mixed results from these internationalisation processes (). This international expansion has attracted a great deal of attention, but most questions related to these processes still need to be addressed by the literature (; ). Although, in general, the SE is a recent concept, the academic interest in this area is continuously growing (), boosted by the request for answers by traditional companies and the society in general, which are concerned about the legality and fairness of this competitive model () and their long-term impact on communities all around the world ().
According to (), SE platforms seem to be less challenged by internationalisation-related challenges than traditional companies, and, at the same time, platforms have been said to be able to formulate novel ways of international expansion (), extricating themselves from existent paradigms. Although, assessing the size of the sharing sector is difficult (). In a survey carried out by the (), between 10% and 14% of Americans had participated in a sharing exchange. Regarding Europe, and according to ’s () study, around a third of Europeans consumers have heard of the sharing economy, and around 5% have declared to participate actively on it during the previous year. This same study anticipated the growth that was about to come within the coming years, which was mainly driven by technological innovations, cultural practices, the economic conditions, and the Great Recession, together with the discourses of SE founders and designers (). By enacting a new way of work, which offers a more flexible and personalise schedule (), lower entry barriers and a more inclusive environment for people from all types of backgrounds () the SE has expanded all over the world at an unprecedent rate, challenging both, traditional companies, and scholars.
By taking into consideration this information, the main objective of this paper is to review the most prominent international theories, and point out how they can be used to explain the internationalisation processes of SE platforms and where they fail to do so. With this paper, we aim to understand the applicability of traditional theories in the SE and open new research paths to formulate a new custom-made theory that takes into consideration the SE specificities. Therefore, during this research, the following research questions will be addressed:
RQ1: Are existent internationalisation theories able to explain the foreign expansion processes of SE platforms?
RQ2: How can the SE specific characteristics interfere in the applicability of internationalisation theories?
This study is the first attempt to analyse the applicability of the factors derived from the main internationalisation theories and comes justified by several reasons. First, it presents an overview of the current internationalisation theories and their key factors. Second, by analysing the SE in this context, the relevance of each factor can be evaluated under the perspective of this model, which will allow sifting among those factors which can be useful when explaining internationalisation processes and those which are not. This sieving will confirm if any of the actual theories is fully applicable to this model, and in the opposite case, which factors should be considered when analysing the expansion processes. Finally, by bridging the disconnect between the SE model and the internationalisation theories, we aim to provide a foundation for future research regarding these processes and stimulate this discussion.
To shed light on this theoretical question, the case of Blablacar’s internationalisation process was analysed under this new perspective. This platform is the world’s leading long-distance carpooling platform, with a community of 80 million drivers, passengers in 22 countries and 600 employees (). It contributes to bringing people closer and creating a unique space and has double the occupancy rate of cars, contributing to carbon-saving. Moreover, this platform, among other examples as Lift or Ola, has changed the old-fashioned mobility systems worldwide () without owning any vehicles ().
To reach the objectives set, first, both topics are reviewed, and the relationship between them and their most important aspects exposed. Afterwards, these two elements will be combined and analysed in deep to distort the factors according to their applicability. These results will be applied to the case of Blablacar’s internationalisation process. Finally, the discussion and the conclusion section will be addressed, going through the principal results, and showing the way for the further advancement of the field.
2. Literature Review
With the rise of information technology in the late 20th century, the spread of personal computers, mobile communication and location-based services, the global consumption scheme is changing (). Furthermore, factors such as the abundance of idle capacity, the growing awareness regarding sustainability, and the economic recession, which implies higher unemployment rates, have constituted the perfect environment for the EC to flourish (; ). This system offers more convenient access and the possibility of gaining profits from underutilised assets (; ; ), and returns, in some way, to the consumption method followed in the pre-industrial era, when people lived in smaller communities and used to share their limited resources thanks to mutual trust and previous experience ().
This phenomenon has been named as: “Collaborative Economy”, “Access economy”, “Collaborative consumption” or “Sharing Economy”, with this last name being the most widely used. Although there is still no agreement on defining this model (; ; ), it has some characteristics widely agreed among scholars. These include aspects, such as the critical role played by digital platforms (; ; ; ) or the reputation systems incorporated within them (; ; ). In addition, the elimination of idle capacity of goods (; ), the preference of access over ownership (; ; ), or the community of peers (; ; ), that builds up around platforms (; ; ), are considered relevant as well.
Due to the lack of agreement when it comes to defining the phenomenon, different classifications have arisen as well. For example, according to (), platforms can be classified depending on the platform orientation (for-profit/non-profit), and the type of provider involved (peer-to-peer/business-to-peer). For (), the SE is compound by three elements: a costumer-to-costumer interaction, temporary access, and a more efficient use of physical resources. If only two out of these three elements are present, they no longer consider it SE, but another economic form of exchange, on demand economy (customer-to-customer and access), second-hand economy (customer-to-customer and goods), or product-service economy (access and goods). () divided value networks in four groups according to two dimensions. From this analysis, open and not-for-profit systems were identified, as well as peer-to-peer market places based on open systems, closed protected systems for the common good (called collectives) and hyperconnected and distributed platforms with a commercial goal (network capitalists). These different definitions and classifications lead to a very disorganised research field as well as to difficulties with collecting and processing information to obtain empirical data, which results in a lack of official statistics ().
In general, it could be said that through this system, similarly to multi-sided marketplaces or triadic business model (service enabler–service provider–customer), platforms rely on information technologies to allow different agents to share their assets and to find a substitute alternative to ownership (). The success of this model relies on the strength of this interaction (). In addition, this shift from bilateral to multilateral relationships allows members to have varying and dynamic roles through their time within the platform (). The effects of the SE continues to trigger an intense debate among scholars (), and traditional industries are opening to newcomers which compete with existing companies through different strategies and methods (), challenging traditional ways of doing business and changing the global organization of economic activities ().
Due to the virtual nature of the platforms, users access them through web browsers or mobile apps, which means that they can be used all around the world, allowing them to be international “by default” (). Although this opportunity is presented, most platforms make deliberate foreign market entry decisions () expanding aggressively and not being conditioned by cultural or economic discrepancies (). However, these internationalisation decisions are often made without much information, making platforms unsure of how to proceed (), resulting in different degrees of success (). This quick international expansion has attracted a significant amount of attention (), but this is a topic still to be developed, which could have its foundations in traditional business theories.
International business strategy has been an area of interest for many years, which has contributed to the development of different theories aiming to explain the processes undertaken by companies. Traditionally, these theories were focused on large multinational corporations (; ), but the focus recently has been on the analysis of smaller companies, international new ventures, and born-global companies, as they seem to internationalise faster and differently (; ).
Although the internationalisation research field has increased over the last few decades, literature dealing with the internationalisation of SE platforms is almost non-existent (; ). This is relevant because traditional internationalisation-related challenges are less relevant for SE firms (), and, therefore, underlying reasons for internationalisation may be different. Due to their nature, there is a need to formulate novel ways of international expansion models (), as although traditional theories could be considered, their theoretical assumptions are significantly challenged by this new system ().
From traditional international business literature, three main perspectives can be found aiming to explain internationalisation processes (Table 1) (; ; ). These three domains identify how internationalisation has been explained through previous theories, either by growth and expansion, or though strategies and methods, therefore considering an internationalisation theory any paradigm which study:
Table 1.
Summary of the review of internationalisation theories.
Economic Perspective: The economic perspective, based on () and () conceptualise internationalisation as an independent phenomenon for profit-maximization, and places the firm’s distinctive advantage central to internationalisation and conjectures rationally ().
Resource-Based View Perspective: This theory, initially proposed by (), and actualised several other times by authors like () and (), became the dominant paradigm in strategic planning () and later, an influential approach in internationalisation research (). Through this theory, the internationalisation of companies is explained as an adaptive response to environmental complexity, with the aim of gaining a competitive advantage by organizing the resources, skills, and routines ().
Behavioural Perspective: Behavioural theories of internationalisation appeared as an alternative to the economic view of internationalisation (). The central assumptions of behavioural theories of internationalisation are: (1) path dependency; (2) goal complexity; (3) contextual contingency; and (4) weak rationality requirements (). This perspective has provided a solid background for new perspectives on understanding internationalisation.
3. Methodology
The qualitative research here has involved a systematic literature review (; ; ) to investigate the previous research analysing the relationship between the SE and the internationalisation of the platforms. The main goal of this step is to check if there is any specific research that analyses the internationalisation of SE platforms, and if so, what has been said about these processes.
The search strategy was based on the bibliographic database Web of Science (WoS) Core Collection, as it is the most widely accepted and frequently used database for the analysis of scientific publications (; ; ; ).
We identified the research area for the systematic review and studied the scope and objectives, setting the SE as the central concept. Afterwards, we determined the inclusion and exclusion criteria. All of the articles and reviews in the database containing the keywords “sharing economy”, “collaborative economy”, or “platform economy” were retrieved. This approach yielded a total of 2564 results. The sample was downloaded and reviewed to remove duplicates and confirm their fit within the model. The authors undertook this process manually, including 1898 papers in the final database. This search was conducted in April 2021.
For this specific research, a subgroup of publications was analysed, selecting from the previous sample those articles that relate the sharing economy with the internationalisation processes, including those papers studying specific cases. Again, the documents were individually reviewed by the authors to confirm their fit within the topic. In addition, selected references from the articles identified were carefully screened for other relevant studies.
After the initial query, the sample was personally revised by the authors to eliminate non-related papers and possible duplicates. Once this step had been undertaken, the remaining papers were analysed in depth. Several new articles were included because they appeared in the bibliography of some of the selected papers and dealt with the topic in question. Finally, nine papers were identified that studied the relationship between the SE platform and internationalisation (Figure 1). These nine studies can be found in Table 2.
Figure 1.
Criteria for selecting papers.
Table 2.
Final sample of papers regarding the internationalisation of sharing platforms.
The next step was analysing which of the factors extracted from existing internationalisation theories can be used to explain the internationalisation process of SE platforms. First, the internationalisation theories were examined, and their most representative factors noted to study. Afterwards, these factors were individually addressed from a theoretical point of view to analyse if, according to previous literature regarding the SE, its characteristics and processes, each individual element could be used to explain the international expansion activities of platforms. In order to address the applicability of the factors, and due to the lack of literature regarding these specific processes, general literature regarding the SE was used, relating the internationalisation factors extracted with the closest existent literature. The reasoning behind the classification of each element is explained in detail in Section 4.1, Section 4.2 and Section 4.3, and summarised in Table 3, where the factors, their suitability and the literature supporting the classification are presented. After this process, the resulting division of factors was tested on the case of the internationalisation process of Blablacar, to check if the theory driven classification was true in a practice driven example.
Table 3.
Derived factors from internationalisation theories and their role in the SE.
4. Results from the Applicability of Selected Factors from Internationalisation Theories within the Sharing Model
The first step of the process was searching for papers analysing the internationalisation of the SE. Table 2 presents the final sample of documents obtained after applying the different criteria stablished.
After corroborating the statement about the scarcity of research regarding the internationalisation processes, selected theories were tested upon the sharing model. Table 3 shows a list of derived factors from internationalisation theories (included in the last column of Table 1) and their expected suitability to explain the internationalisation expansion of SE platforms according to previous literature of the field. Some of these factors were grouped with other similar ones. In order to make this classification, and due to the small amount of specific literature regarding the internationalisation processes, general literature about the SE field was used. Therefore, previous literature was checked to analyse how each specific element would interact the SE characteristics and attributes, and therefore infer if, at the time of international expansion, that element would be relevant when explaining the methods and decision behind the operation.
4.1. Non-Influential Factors
The main goal of platforms is to provide a common land for users, therefore, platforms do not undertake any production activity nor generate costs further than those which arise from the platform maintenance and responsible for this. By being “asset-lite” () and relying upon their users’ goods to provide their service, platforms do not benefit from any cost reduction by operating in one or another location, neither general labour nor transport costs (; ; ; ). This implies that the search for lower production costs is not as influential for sharing platforms as it is for traditional companies.
By acting as an intermediary between users, platforms do not have suppliers, so they cannot be influenced by the chance of being an intermediate supplier. According to (), platforms have disintermediated industries by facilitating people to transact directly with one another in unprecedented ways (). As platforms do not focus on developing or commercializing products, but in creating an efficient marketplace to connect users (), the product’s heritage value cannot influence the internationalisation decision.
The relationship between firm performance and internationalisation does not seem relevant, as platforms usually do not wait to have a solid performance in the home country before moving to others (; ). Due to their specific characteristics, platforms will be influenced to a lesser extent by risks () than traditional companies. This lack of relevant risks could be a critical factor in the accelerated internationalisation process, as they can start operating internationally before any company following a traditional business model could (). This lack of risks and the flexibility inherent to the model () places the firm’s territorial location as a less relevant factor when making the internationalisation decision. Digital businesses have implied the “death of distance” () due to its ease when expanding through the use of the internet and technologies. Hence, the territorial location is not an inhibiting factor anymore.
The exponential growth of the SE () supposes that this model is known and present almost anywhere, so platforms can, at least, foresee the success opportunities of their business in different locations. This fact can be considered advantageous as platforms do not need to adventure in new countries to explore and increase their market knowledge. From the begging, platforms can know the market conditions or have easy access to locals who can provide with knowledge (), which influences speeding up internationalisation processes () and the establishment in said location. By being able to access local knowledge, the information or experience accumulated by platforms before the establishment in new countries is not much. However, this factor does not hinder their expansion intentions. Regarding this factor, older platforms could have a slight advantage over younger competitors ().
The SE has proved that it is neither a tendency nor a temporal phenomenon (). Although its popularity has increased over the years and it is possible to find platforms almost anywhere, internationalisation decisions are not based on demands of potential users in other locations or client chasing strategies. Instead of basing their decisions on international orders, platforms seek opportunities to broaden their business portfolio (). As previously indicated, the risks assumed by platforms are, theoretically, smaller than those assumed by traditional companies, so the risk perception is lower as well (). The “asset-light” condition of these platforms reduces the size of the investment needed to enter new markets, allowing a rapid expansion and limiting asset exposure (). Due to the novelty of the SE field, and although the industry is in different life stages depending on the country to be analysed, neither of them can be considered to be in a mature or declining stage, so the main reason behind the internationalisation of platforms is not a decline in the local demand, but the opportunity to keep growing in potentially successful locations (; ).
Finally, platforms businesses are more flexible than traditional businesses. This characteristic allows them to adapt quickly to changes (), therefore not being so much influenced by other competitors’ decisions. Although there is an increasing number of multi-country platforms (), there is still a significant proportion of non-internationalise equally successful ones, so, therefore, it cannot be said that platforms are internationalizing because of an adaptive response to challenging environments, but rather are deciding on their own when, where, and under which conditions they want to internationalise ().
4.2. Influential Factors
Due to the nature of the operation carried out through SE platforms (; ) the internationalisation is fundamentally different from traditional companies, mainly in terms of speed, scope and territorial expansion (; ). Instead of offering any product or service, these platforms aim to create a shared virtual space to connect people with similar needs (; ; ). This mainly digital nature allows platforms to expand their operations within territorial spaces almost from creation ().
As commented previously, the novelty of the SE places it in the first stages of its lifecycle, although it can vary among these first stages depending on the territorial location. This growth has led platforms to invade markets () and enjoy rapid global growth opportunities (). This rapid growth has been influenced by the platform’s characteristics and its way of achieving competitive advantages. According to (), these competitive advantages depend on having a big community of users, both on the supply and the demand side, and therefore create interconnections among partners (). The more local users that both sides of the network have, the more attractive it will be for new users (). Since sharing platforms do not possess any other source of competitive advantage, as difficult to imitate assets (), this generation of a network of users is a critical factor for their internationalisation. In the same way, platforms generate value by leveraging the resources and users of communities, lowering transaction costs and fostering trust and ecosystem governance (). According to (), these platforms deliver value differently from traditional businesses, achieving a differentiation degree that translates into a higher perceived value by users ().
The growth experienced by platforms has, on some occasions, has been hindered by different barriers, as legal and regulatory problems (; ). These laws can affect platforms and the experience of users () as they can see their experience modified due to these limitations. In addition to the legal barriers and the reaction from local competitors (), platforms need to take into consideration other kinds of barriers as trust, sustainability and societal issues or institutional concerns (; ; ). Regarding this last aspect, factors related to the local institutional conditions affect the platforms’ internationalisation decisions (). According to (), countries with lower levels of institutionalization may be more accessible for platforms to enter and achieve power due to their lower barriers and the ease for platforms to gain society’s approval.
Finally, as it has been stated before, over recent years, the SE has experienced exponential growth in terms of users, platforms and industries where it is possible to find collaborative alternatives (). This global tendency of access preference has sped up the internationalisation process (), and platforms have become an important economic force (). Together with the better exploitation of market imperfection by platforms (; ), this fact has created a perfect environment for the SE to grow and expand their operations all over the world.
4.3. Potentially Influential Factors
There are some other factors that, while not being indispensable, may help explain platforms’ internationalisation decisions. The quick speed of growth within the SE has benefited most platforms, although it has brought some challenges. Due to this speed, platforms willing to internalise have felt the urge to take quick decision, which on some occasions has been an advantage and in other a drawback. According to (), those first-mover platforms have faced many disadvantages as competitors were aware of their decisions to avoid their errors and take advantage of their knowledge. On the other hand, some platforms were willing to take these risks, as the benefits of first movers outweigh the disadvantages (). However, wishing to enter a location as quickly as possible, platforms can ignore their lack of knowledge regarding the local conditions () or forget to adapt their strategies to the country-specific factors. These facts may be the main reason for many unsuccessful operations (), becoming, therefore, a relevant factor to take into account when expanding operations cross-borders.
In order to avoid as many threats as possible, platforms might tend to internationalise in those countries in which they can achieve context-specific advantages () and where the local conditions are similar to those faced in previous countries (). The study of demographic characteristics and usage patterns can help determine the most advantageous conditions for the SE to flourish (; ) and decide future destinations based on said data. Among these conditions, the local language may be a determinant factor for some platforms. They may find it easier to enter countries with similar languages (; ). Meanwhile, this factor may not be relevant for other platforms, as platform software can be translated easily without incurring high costs ().
Although the SE is characterised by their aim for growth and expansion (), their past experience can condition this expansion, for example, regarding the speed () or the evaluation of local conditions () in order to avoid previous errors or repeat successful strategies, as for example collaborations. By complementing their system with complementary asset provides, for example, insurance companies (), platforms can manage their ecosystem and assure a sufficient number of users on both sides () as well as achieve an excellent knowledge about local conditions (). Furthermore, these alliances may influence internationalisation decisions by encouraging platforms to expand to those countries where their partners are present or a higher chance to reach agreements.
Finally, when talking about factors related to the entrepreneur/manager figure, contrary to the born global companies, which mainly depend on the entrepreneur will to internationalise (; ), there is no evidence of SE platforms being highly dependent on the entrepreneur goals and perceptions. In contrast to traditional business, platforms require a management team that facilitates a strong network connection, controls all resources orchestration, and fosters liquidity and quality matching (). Rather than being dependent on the manager’s skills, orientation, perception, or know-how, platforms seem more motivated by external factors, such as the popularity of the sharing model in the target country, government decisions, or population characteristics ().
5. The Applicability of Traditional Internationalisation Factors to Platforms: The Blablacar Case
Blablacar (established in France in 2006) is an online platform offering carpooling services, connecting people who need to travel with drivers who have empty seats (). Blablacar posts itself as the world’s leading carpooling community which enables low-cost city-to-city travel by connecting people with drivers going the same way. This platform has 90 million users and is present in 22 countries, with 25 million travellers per quarter (), and by combining their ability for identifying share ride opportunities with the SE growth, they have come up to an efficient and popular system. By merging social media with a reservations platform, a feeling of trust and safety was achieved, contributing to the company’s establishment (). With the vision of bringing fairness, freedom, and fraternity to the world of travel, this platform has revolutionised the mobility sector in Europe.
Blabacar’s main business relies on providing a common land for people who have free seats in their cars and people wishing to travel (), offering a trendy and innovative product. This new consumption alternative did not only offer a better value in economic terms, but it did also rely on a more sustainable and environmentally friendly option (), addressing two highly requested topics by users. Due to its recent appearance, both the SE and Blablacar can be considered to be in the growth stage of their life cycle, or nascent market (), characterised by growing demand and by the expansion of platforms (). This is the general situation, together with the high aggregated value this alternative has achieved by granting access to goods which, otherwise many users could not access it, has meant that Blablacar has achieved a competitive advantage and a product differentiation resulting from the big and efficient global network of users (). By achieving a balance between the supply and demand of car seats, the platform reached a point of efficiency in which they believed they had a product that could be successful in different countries (). Therefore, by relying upon factors, such as the nature of their product, their stage along the life cycle, or their competitive advantage achieved through the superior value of their product and the network of users created, Blablacar decided to take a step toward internationalisation.
As pointed before, the use of technological means and the mainly online nature of platforms suppose that their cost structure is fundamentally different from traditional business, implying lower costs associated with internationalisation processes and lower operating costs (). Although Blablacar has been expanding into different countries, their headquarters have stayed in France, their home country, complemented with regional offices in some specific settings to provide users with a close, knowledgeable contact according to their location in the globe, and constituting this with a corporate strategy (). By establishing their offices where most needed are, instead of where the lower costs are located, in operating, labour, and transport terms, the platform is proving that their internationalisation steps are not toward lower costs but towards better and more efficient service for all agents involved and a wider range of options for their users.
At the moment of the first internationalisation, the number of users and car seats offered in France was still rising (). Although the platform was not facing a decrease in their numbers, the generalization of the SE tendency along different countries was a growth opportunity, as although there was not an explicit request for these services, there were countries that presented an ideal set of circumstances that favoured Blablacar’s business model implementation (). Due to these being their first steps towards the international expansion, neither the platform nor the management team, which was more focused on programming and web services (), had enough accumulated experience or knowledge about the foreign markets as to be influenced when making decisions, an aspect which change as the platform gain experience and started following a quicker internationalisation rhythm. Although before undergoing the first expansion, Blablacar waited until having a solid performance in their home country, after this first expansion, the pace becomes quicker and the performance less relevant, which fits in with the idea of a gradual “foreign gateway market” followed by quick internationalisation decisions ().
As shown in Table 4, in the beginning, Blablacar expanded its operations in close countries, which have a greater chance of having similar demand structures and socio-economic conditions. It could be said here that, in this case, they are following an incremental internationalisation. By aiming at this, the process could be smoother, and the challenges faced less demanding (). Even though each country has its particular institutional conditions, by expanding into countries which are not only neighbours and therefore similar in cultures, but also into countries which operate under similar institutions, as the European Union, Blablacar was able to design an expansion strategy which could be applied in several countries at the same time. As the platform expanded into different countries, the virtual space was translated into local languages, facilitating its adoption by users (). Although these factors had a higher relevance at the beginning of the internationalisation process, as Blablacar acquired experience, they began to lose importance, and the platform expanded its operations into additional locations and different cultures.
Table 4.
Blablacar internationalisation process.
By being one of the pioneering platforms in carpooling of Europe (), Blablacar benefited from some monopolistic advantages, as their early start provided them with some years of experience and accumulated knowledge, which allowed them to take advantage of market imperfections and create a network of users who, although having alternatives, would still rely on their platform. To keep their users loyal and stay ahead of possible changes in the industry, Blablacar started building relations with different agents to offer complementary products to their main one. The most well-known one is their collaboration with the insurance company Axa (), which oversees covering any incident that arises during a trip among members of Blablacar. This partnership allowed the platform to start charging a fee to every transaction made between users, which percentage changed according to the length of the trip and the anticipation of the booking (). Although this measure was controversial among users, Blablacar justified it with the new incorporation of the insurance service, which added an extra safety point to the service.
Apart from this, additional services were added to Blablacar recently: buses and soon trains. By doing this, the platform is not only securing their innovative company image, which assists on renew themselves and boost their competitive advantages () but also fulfils the same need, travel from one place to another, by different means. This helps to reach a higher potential market share, and therefore building an ecosystem of services for the community (). These new operations and the previous ones and the internationalisation processes have been funded through funding rounds, the most recent one in April 2021. This funding round secures financial stability to the platform to keep working toward their main goal, facilitate mobility between places with shared transportation (). This compatibility strategy can lead into a new phenomenon and influence on the travel mode choice of urban residents ().
6. Discussion
After analysing the case of Blablacar, we can say that traditional internationalisation theories cannot fully explain the process undertaken by platforms. In this specific case, the analysis of the extracted factors resulted in the expected results, with some exceptions (Table 5). Blablacar started its international expansion process in countries with a small psychic distance, expanding later into more distant ones (). This can be explained by the fact that the platform’s home country is located in the middle of the European continent, which places them in an ideal location to expand their processes into several neighbour countries at the same time. Contrary to expectations, in this case, the platform’s performance was a key factor for the first internationalisation process (). However, it lost most of its value as the expansion consolidated and Blablacar started operating into more countries. Finally, although according to the co-founder and CEO, the actual strategy of Blablacar is focusing on their actual operating countries instead of keeping expanding their activities (), given the funding data and the growth expectancies, this platform keeps positioning itself as the leading carpooling company of Europe and a referent company in the mobility sector in general.
Table 5.
Applicability of the extracted factor on Blablacar.
Previous literature had already acknowledged the lack of research regarding the internationalisation processes within this model () and the need to formulate a new theory due to the different challenges faced and methods followed by sharing platforms (; ). This paper has corroborated these statements by verifying that none of the existing theories can be fully applied to the SE model. Sharing platforms share some attributes of ibusiness () and triadic business models (), reflecting on aspects, such as their quicker international expansion () or the strength of the interaction between users (), which significantly influence the success of the business model.
When analysing existing internationalisation literature, two big approaches can be found: the gradual internationalisation and the born global (). Their main difference is that, while the former says that companies will internationalise in countries closer in proximity to the domestic market in terms of physical distance (), the latter are created to do global business from inception, internationalizing within three years of founding and generating at least 25% of the total sales in foreign countries (). Some scholars () suggest that the SE would fit better in the born global model due to their digital nature, asset-free nature, and quick expansion. Although this is a real possibility, more empirical research will be needed to check if platforms fit within this model, as, for example, born global firms are said to need managers with a strong international orientation, which drives them to develop better competitive advantages both in goods and technology ().
Sharing platforms generate competitive advantages by creating networks of users and facilitating transactions among them, which implies that the bigger the size of the community, the greater value the platform will generate and the more attractive it will be for new users (). This suggests that factors related to local culture, features of markets and government positions, and institutionalization factors may affect more of these processes than those factors related to internal aspects of platforms (; ; ). On the other hand, factors related to production factors, like transport or labour costs, lose almost all their importance because of the asset-free nature of platforms and the opposite cost structure they have compared to traditional companies (; ; ; ). In the middle of these two extremes, some factors may play an important role for some platforms. Among these factors, some like the relationship with foreign partners (; ; ; ), local languages (; ; ) or the monopolistic advantage achieve by platforms (; ) can be found. Contrary to born global companies, in sharing platforms, the role of founders and entrepreneurs is not as determinant in the internationalisation of the company (). Through the analysis of these factors, RQ1 was answered, and the applicability of current internationalisation theories was addressed.
Regarding the development of a future theory that addresses the internationalisation processes of SE platforms, considering their singular nature, and as a response to RQ2, it will need to include factors regarding aspects such as the nature of the products/services offered, the level of development of the SE in the location, or the value creation method followed individually by platforms. It should also consider the importance of local conditions, from the social characteristics to the institutional constraints and the technological development of the country or the acceptance towards the online operations. On the other hand, factors related to the production or distribution of goods should be relegated to the background.
7. Conclusions and Future Research Opportunities
The SE has proved to be more than a temporary trend and is challenging companies from all around the globe (), while becoming a significant economic force at the same time (). Due to its specific characteristics, traditional internationalisation theories, which are mainly centred on production and distribution factors, can only provide a partial explanation of why, how, and when sharing platforms internationalise. Therefore, further research within this field is required.
This paper has analysed the potential applicability of existing internationalisation theories in the SE by extracting the most relevant factors of each theory and studying their applicability taking into consideration the singular characteristics of the sharing model. By extracting these factors and studying their suitability, a detailed picture of the applicability of each theory is provided, which will assist scholars when formulating a new theory adapted to the set of characteristics of these platforms. It must be considered that the classification of these factors has a theoretical focus, and it is based on previous literature of the SE field, so when applying them to real examples, some of the factors may act differently from expected. Another limitation of this research comes from the set of internationalisation theories selected and the derived factors, which could be complement with more theories regarding growth strategies. It should be considered as well that the SE is in constant change and, therefore, research must evolve as platforms do, so what is applicable today, may not be tomorrow. This fact, instead of being a daunting factor for scholars, only encourages the constant development of new research.
In line with the previous statement, the academic implications of this paper come from the fact that, from a theoretical point of view, the reviewed internationalisation theories do not seem to be sufficient when it comes to explain the geographical expansion of sharing platforms, therefore confirming what other authors said previously (; ; ). Although theories cannot be fully applied, some of their more relevant factors seem to influence internationalisation decisions of platforms more than others. By listing the relevant factors, some guidelines are provided for the future development of a theory which can address in a better way these expansion processes. This theory should consider aspects such as the value creation model of platforms, the barriers to trade to face or the institutional conditions. By providing this breakeven point, we expect to foster research regarding the SE in general and their expansion process in specific. This research would not only be helpful for academics researching this topic but also managers of platforms and traditional companies. The former would be able to count on guidelines regarding the steps to follow to have a smooth internationalisation process within the inherent risks of this strategy and achieve a better rate of success. The latter would have been able to have more information regarding the most recent threat to their business model, and the environmental factors that could make their market attractive for sharing platforms. Therefore, they have a more room to manoeuvre when taking steps toward their answer to these questions and doubts raised toward their systems. This paper will also help those reluctant economic entities to realise that the SE is more than a temporary trend and that platforms could pose a problem to their business, as they do not only compete among platforms, but also with their models (). Finally, there are some governments which are not sure about how to regulate and deal with the SE (; ) and are delaying this regulation on the grounds that this phenomenon may be temporal. This research can help them realise the international potential of the SE and urge them to look for solutions which accommodate all the implied agents.
To further develop the research field, scholars should analyse in depth the operations already taken by platforms, looking at the previous and posterior data, at the industry involved, at the specific market characteristics, as well as to the reaction of competitors, both from the sharing and traditional field. This research should count on the platforms’ managers collaboration, which will assist in obtaining obtain empirical data, testimonies, and motivations, and therefore, count on a more extensive amount of information coming from different sources.
Author Contributions
Conceptualization, C.P.-P. and D.B.-O.; methodology, C.P.-P. and D.B.-O.; software, C.P.-P.; validation, C.P.-P., D.B.-O. and S.M.G.-M.; formal analysis, C.P.-P. and D.B.-O.; investigation, C.P.-P., D.B.-O. and S.M.G.-M.; resources, C.P.-P., D.B.-O. and S.M.G.-M.; data curation, C.P.-P. and D.B.-O.; writing—original draft preparation, C.P.-P.; writing—review and editing, C.P.-P., D.B.-O. and S.M.G.-M.; visualization, C.P.-P., D.B.-O. and S.M.G.-M.; supervision, D.B.-O. and S.M.G.-M.; project administration, D.B.-O. and S.M.G.-M.; funding acquisition, D.B.-O. and S.M.G.-M. All authors have read and agreed to the published version of the manuscript.
Funding
This research received no external funding.
Institutional Review Board Statement
Not Applicable.
Informed Consent Statement
Not Applicable.
Data Availability Statement
Not Applicable.
Conflicts of Interest
The authors declare no conflict of interest.
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