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Article

Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework

Department of Process Management, Faculty of Management Warsaw University of Technology, 00-661 Warszawa, Poland
Adm. Sci. 2020, 10(2), 35; https://doi.org/10.3390/admsci10020035
Received: 7 May 2020 / Revised: 3 June 2020 / Accepted: 15 June 2020 / Published: 17 June 2020
(This article belongs to the Special Issue E-administration—Its Use and Spread)
Much has been written about the strategic orientation of public administration organizations (prospecting, defending, reacting, and analyzing) and their consequences for organizational effects, but little is dedicated to e-administration. Is the provision of services using IT affecting the adoption of strategic orientation and its effects? The paper is dealing with e-administration issues, specifically in terms of the impact of the Miles and Snow strategic orientation on e-administration effects. To measure e-administration effects, the author’s personal tool using the Common Assessment Framework (CAF) criterion has been proposed. The data collection was conducted using the Computer-Assisted Web Interview (CAWI) method, in the period from November 2017 to January 2018. Two hundred and twenty-six Polish organizations took part in the study. The objective of this study, i.e., assessing the impact of strategic orientation and e-administration effects, was achieved by using the Ordinary Least Squares (OLS) method. It is indicated that the Defender orientation is positively associated with the effects of e-administration. View Full-Text
Keywords: strategic orientation; effects; e-administration; Miles and Snow framework strategic orientation; effects; e-administration; Miles and Snow framework
MDPI and ACS Style

Hawrysz, L. Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework. Adm. Sci. 2020, 10, 35. https://doi.org/10.3390/admsci10020035

AMA Style

Hawrysz L. Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework. Administrative Sciences. 2020; 10(2):35. https://doi.org/10.3390/admsci10020035

Chicago/Turabian Style

Hawrysz, Liliana. 2020. "Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework" Administrative Sciences 10, no. 2: 35. https://doi.org/10.3390/admsci10020035

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