1. Introduction
School violence has been understood as a complex phenomenon that transcends individual actions and reflects broader social dynamics (
Galtung, 2016;
WHO, 2014). In the educational context, it takes physical, verbal, relational, and digital forms, affecting both the coexistence and well-being of students and teachers (
Domínguez et al., 2020;
Fuentes-Vilugrón et al., 2024). This violence can become normalized in daily interactions, conditioning the perception of the school environment (
Cuadrado, 2011;
Yang et al., 2018). From the Demands–Resources framework (
Hakanen et al., 2006;
Skaalvik & Skaalvik, 2018), school violence operates as a demand that deteriorates the school climate and classroom climate, while the latter function as resources that cushion its effects on teacher well-being.
Teachers’ perceptions of school violence are a critical aspect in understanding the dynamics of coexistence and the associated challenges in the educational environment. Teachers observe and face various forms of violence, including that between students, from students to teachers (
Muñoz-Troncoso et al., 2024), which can affect both teaching–learning processes and teachers’ well-being. The development of specific instruments, such as the questionnaire developed by
Muñoz-Troncoso et al. (
2024), made it possible to capture these perceptions from a multidimensional perspective, assessing both the frequency and intensity of different types of violence in the Chilean context. This approach has revealed important correlations between the management of school coexistence and the reduction in violent acts, highlighting the role of clear institutional strategies and defined protocols to address conflicts (
Pina et al., 2021).
Thus, the management of school coexistence focuses on conflict prevention and resolution, which implies the promotion of a positive school climate that favors learning and well-being. In this sense, interventions based on the collaboration of the entire educational community—teachers, students and families—have proven to be effective in mitigating the effects of violence (
Aravena et al., 2020). Furthermore, teachers’ perceptions of the effectiveness of these measures vary according to factors such as educational level, gender and type of institution, which highlights the need for differentiated and contextualized approaches (
Varela et al., 2021).
Recent studies highlight that women teachers tend to report higher levels of violence among students but also evaluate more positively the management strategies implemented (
Brugman et al., 2023). These differences could be linked to cultural and gender factors that influence the interpretation and management of conflict situations. The study by
Muñoz-Troncoso et al. (
2024) showed that adequate management of coexistence has a significant effect. This finding reinforces the importance of integrating evaluation tools to monitor and continuously improve school practices. It also highlights the need to include training programs that strengthen the socioemotional competencies of teachers, facilitating the creation of safer and more equitable educational environments (
Torrego et al., 2022).
Teachers sometimes face direct aggression, which generates chronic stress and affects their capacity for emotional regulation (
Fuentes-Vilugrón et al., 2024). This phenomenon negatively impacts classroom management, increasing the perception of workload and reducing their job satisfaction. Similarly, the management of school coexistence becomes a critical factor in this context, since educational institutions that implement effective strategies to foster a positive climate manage to reduce the adverse effects of violence on teachers (
López et al., 2020).
Notwithstanding the above, the lack of administrative support or the inexistence of clear policies aggravates emotional difficulties, especially in vulnerable environments (
Domínguez et al., 2020). This emotionally demanding environment can contribute to the development of emotional dysregulation, manifesting itself in difficulties in controlling impulses, maintaining emotional clarity and adequately managing behavior in stressful situations (
Gratz & Roemer, 2004). In addition, teachers’ previous experiences of adversity, such as a history of emotional abuse, may intensify their sensitivity to conflict situations, influencing their emotional responses in the classroom. This cycle of emotional stress compromises their well-being and also influences their ability to create a safe and positive learning environment for students (
Gratz, 2007). Therefore, it is essential to implement training programs in emotional regulation and self-care strategies that strengthen their resilience to the demands of the educational context.
Therefore, it is essential to implement training programs in emotional regulation and self-care strategies that strengthen their resilience to the demands of the educational context (
Gratz, 2007). In this sense, the school climate emerges as a fundamental factor that shapes these educational experiences (
López et al., 2019). The school climate, a multidimensional construct that encompasses the quality and character of school life, plays a significant role in educational outcomes and student well-being (
Cohen et al., 2009;
Osman, 2012). It includes factors such as safety, relationships, teaching practices, and the institutional environment that directly influence everyday school experiences (
Thapa et al., 2013). A positive school climate is associated with better academic performance, fewer school problems, and improved well-being among students and teachers (
Cohen et al., 2009;
Thapa et al., 2013). Among the elements that contribute to a positive climate are teacher–student relationships, peer interactions, and a sense of belonging. In particular, the classroom climate, which focuses on social interactions and expectations within each classroom, significantly influences the overall school climate (
Božović et al., 2024).
Despite the importance of school climate, classroom climate, and personal well-being in educational settings, few studies examine how educators’ perceptions of these dimensions vary based on individual and contextual factors. While previous studies have explored these constructs independently, no research was found in the Chilean context that comprehensively analyzes how gender, professional role, and workplace location simultaneously influence the perceptions of school system employees. Understanding these differential perceptions is important for comprehending and explaining the specific needs of education staff, which will ultimately contribute to improving school coexistence and educational outcomes.
For all the reasons outlined above, this study analyzes the perceptions of Chilean educational staff regarding school climate, classroom climate, and personal well-being. The objective is to identify differences according to gender and professional role and to examine whether the combination of both variables modifies these perceptions.
3. Results
Missing data analysis using Little’s MCAR Test indicated that data were not missing completely at random (p < 0.05). Tests for normality and homoscedasticity showed non-compliance with these assumptions. Consequently, the missForest imputation method was applied, retaining the 8536 cases reported in the Participant Section.
Both the School Climate and Classroom Climate scales showed high correlations among certain first-order latent variables; therefore, a second-order factor model was estimated for each instance (
Table 1 and
Table 2). In the case of the Personal Well-being scale, one indicator was eliminated because its content was not related to the other items, which strengthened the internal coherence of the construct (
Table 3).
The goodness-of-fit indices show a good fit of the proposed model to the data in each of the three scales (
Table 4).
The School Climate scale shows reliability, with McDonald’s omega coefficients reaching good and excellent levels. Likewise, convergent validity is observed, since all the standardized loadings of the indicators are greater than 0.5 and are statistically significant (
p < 0.05), and the subscales present average variance extracted (AVE) values greater than 0.5. Finally, discriminant validity was not achieved for the Institutional Support and Participation subscales according to the Fornell–Larcker criterion, which further supported the decision to estimate a second-order model (
Table 5).
The Classroom Climate scale shows high levels of reliability, with McDonald’s omega coefficients classified as good and excellent. In addition, it presents convergent validity, since all the standardized loadings of the indicators exceed 0.5, with statistical significance (
p < 0.05), and the subscales reach mean variance extracted (AVE) values greater than 0.5. Finally, discriminant validity was not achieved for the Physical Environment, Student–Student Relationship, and Learning Organization subscales according to the Fornell–Larcker criterion, providing additional justification for estimating a second-order model (
Table 6).
The unifactorial Personal Well-being scale shows high reliability, with McDonald’s omega coefficients at an excellent level. It also shows convergent validity, given that all the standardized loadings of its indicators exceed 0.5 and are statistically significant (
p < 0.05). In addition, it presents an average variance extracted (AVE) value higher than 0.5, which supports the adequacy of the model (
Table 7).
Measure invariance analyses confirmed that scalar invariance was achieved across all scales and categories (
Table 8).
The means and standard deviations by gender and professional role are presented in
Table 9, while the results of the factorial ANOVA are shown in
Table 10.
The results of the factorial ANOVA revealed statistically significant effects on several dimensions of school climate. With regard to gender, statistically significant differences were found in Institutional Support (F = 7.856, p = 0.005, η2p = 0.001), where men reported a higher perception of support than women. Likewise, women scored significantly higher on Teacher–Student Relationship (F = 10.220, p = 0.001, η2p = 0.001) and Course Organization and Participation (F = 10.964, p < 0.001, η2p = 0.001). In contrast, women reported better Student–Student Relations (F = 18.228, p < 0.001, η2p = 0.002) and greater Personal Well-being (F = 9.063, p = 0.003, η2p = 0.001).
Teachers scored significantly higher than attendees in Satisfaction with School (F = 11.636, p < 0.001, η2p = 0.001), Teacher–Student Relationship (F = 104.107, p < 0.001, η2p = 0.012), Student–Student Relationship (F = 36.958, p < 0.001, η2p = 0.004), Course Organization and Participation (F = 31.772, p < 0.001, η2p = 0.004), and Personal Well-being (F = 27.326, p < 0.001, η2p = 0.003). Assistants reported significantly higher Institutional Support (F = 14.421, p < 0.001, η2p = 0.002). Although several of these effects reached statistical significance, the partial eta squared values were consistently below 0.01, indicating that the magnitude of the effects was very small.
A statistically significant interaction was identified in Course Organization and Participation (F = 4.725,
p = 0.030, η
2p = 0.001), indicating that the effect of gender on this dimension depends on professional role. The interaction can be seen in
Figure 1.
The cut-off points for the latent variables, calculated by K-Means cluster analysis, are presented in
Table 11, showing the homogeneous groups identified from the average scores of the subscales.
Based on the cut-off points, the percentage distribution of participants can be observed at different levels of perception for each scale (
Table 12).
4. Discussions
The study analyzed how teachers’ and teaching assistants’ perceptions of school climate, classroom climate, and personal well-being in Chile vary according to gender and professional role. Understanding these different perceptions is important for designing strategies to improve school coexistence and the well-being of education staff, addressing inequalities and conflicts (
Durán, 2020;
Muñoz-Troncoso et al., 2024) and promoting safer and more equitable environments in educational communities.
In the Institutional Support dimension, statistically significant differences were found according to gender, with men reporting a higher perception of support than women. The relevance of this finding lies in the fact that institutional support is essential for the performance and well-being of educational staff. As
Grechikhin (
2021) has shown, effective institutional support strategies can reduce emotional exhaustion and improve professional performance, especially among teachers.
Gender differences in the perception of institutional support could be explained by various contextual and gender factors that influence professional interactions within the educational context. Previous research has identified that specific work dynamics can vary according to the gender of educational staff (
López et al., 2020). Furthermore, during complex situations such as the COVID-19 pandemic, institutional support has been shown to have a positive impact on educators’ work–life balance, although this impact may be experienced differently (
Kumpikaitė-Valiūnienė et al., 2021).
In the European context, research in inclusive primary schools has highlighted the value of interprofessional collaboration, closely linked to institutional support for teamwork (
Wiedebusch et al., 2022). Similarly, the differences in perceptions of institutional support according to gender found in this study may be related to variations in professional interactions and access to specific resources within Chilean educational institutions.
Women also obtained significantly higher scores in the dimensions of Teacher–Student Relationship and Course Organization and Participation, showing statistically significant differences in both areas. These findings are relevant considering that the quality of the teacher–student relationship is an important factor for students’ well-being, engagement, and academic performance, as previous studies have shown (
Baafi, 2020;
Hagenauer et al., 2023;
Longobardi et al., 2021;
Poulou, 2020).
In terms of teacher–student relationships, women teachers report more positive perceptions of these interactions. Existing research reveals that positive relationships between teachers and students have a significant impact on well-being, engagement, and academic performance (
Contreras et al., 2022;
Hagenauer et al., 2023). This ability of teachers to build positive and meaningful relationships is reflected in the quality of educational interactions, as some studies have shown (
Endedijk et al., 2022;
Poulou, 2020).
With regard to course organization and participation, gender differences in classroom dynamics and teacher perceptions have been explored recently, revealing varied findings depending on the educational level and context. For example, in physics classrooms, teachers report more gender differences than students themselves, especially in learning characteristics and teacher–student interactions (
Musters et al., 2024). In primary education, specifically in science content, although teachers dominate in terms of speaking time, students participate with equal frequency, suggesting that teaching strategies to encourage social interaction are more relevant than gender stereotypes (
Ramli, 2020).
In contrast, women reported better student–student relationships and greater personal well-being, showing statistically significant differences in both dimensions. These findings reflect gender-differentiated patterns in the perception of interpersonal dynamics and well-being in the educational context, suggesting that the work experiences of educational staff are influenced by gender factors that require specific consideration in the design of institutional policies (
Sánchez-Cabrero et al., 2023).
In terms of student–student relationships, women reported more positive perceptions of these interactions. These results are consistent with previous studies, which highlight the importance of interpersonal relationships in the educational environment. Research reveals that positive relationships between teachers and students, as well as among students themselves, have a significant impact on well-being, engagement, and academic performance (
Contreras et al., 2022;
Hagenauer et al., 2023). Women teachers, having greater opportunities to observe and evaluate interactions among students, may be better able to identify potential conflicts, foster collaboration, and promote a climate of mutual respect and support.
With regard to personal well-being, women reported significantly higher levels than men. In the area of personal well-being among teachers, research has shown that men teachers may report higher levels of well-being than their women counterparts in some contexts, although this may contradict findings of higher levels of stress among men (
Savage & Woloshyn, 2022;
Wong, 2020). Work engagement has been identified as an essential mediator between the ratio of positive to negative emotions and overall well-being, highlighting the importance of fostering positive emotions in educational settings (
Rusu & Colomeischi, 2020). Factors such as teaching experience and type of school also significantly influence well-being and perceived stress, with different patterns between private and public schools (
Sushma & Anchal, 2023;
Wong, 2020).
In the School Satisfaction dimension, teachers reported a more favorable score than education assistants. Teacher job satisfaction is linked to factors such as the work environment and interpersonal relationships, which can vary depending on the role and responsibilities within the school organization (
Benito Martín, 2006). Therefore, it is plausible that teachers, who have more central roles in the educational process, perceive a more favorable work environment, contributing to greater school satisfaction.
With regard to institutional support, assistants perceived significantly higher levels than teachers. Institutional support is essential for the performance and well-being of educational staff. Effective institutional support strategies can reduce emotional exhaustion and improve professional performance, especially among teachers (
Grechikhin, 2021). The difference in perceptions between teachers and assistants could be related to differences in professional interactions and access to specific resources depending on institutional role.
In the Teacher–Student Relationship and Student–Student Relationship dimensions, teachers reported more positive perceptions than attendees. Although considering the nature of these scales the result might seem obvious, this finding is relevant given that the quality of teacher–student relationships is an important factor for students’ well-being, engagement, and academic performance (
Baafi, 2020;
Longobardi et al., 2021). Teachers, who play a central role in the educational process, have greater opportunities to establish meaningful relationships with students and observe group dynamics in a comprehensive manner.
In Course Organization and Participation, teachers also outperformed attendees. Research in primary science education suggests that teaching strategies to encourage social interaction are more relevant than other factors, which could explain why teachers, who have greater control over these strategies, perceive better organization and participation (
Ramli, 2020).
In Personal Well-being, teachers reported significantly higher levels than attendees. Research has identified that job commitment acts as a mediator between emotions and overall well-being, highlighting the importance of fostering positive emotions in educational settings (
Rusu & Colomeischi, 2020). Differences in well-being between teachers and assistants could be associated with variations in perceived emotional demands or differential access to resources and support networks according to their specific roles.
A particularly relevant finding was the identification of a statistically significant interaction in the Course Organization and Participation dimension, indicating that the effect of gender in this dimension depends on the professional role. This result represents one of the most important findings of the study, as it suggests that gender differences do not operate uniformly across all educational roles but are modulated by the specific function that each person performs in the school context. The interaction observed reveals that patterns of perception of course organization and participation vary in complex ways depending on the combination of gender and professional role. This interaction shows that gender differences in the perception of course organization are not consistent between teachers and teaching assistants, suggesting that the context of the professional role modifies the way men and women experience and evaluate this dimension.
This finding is consistent with previous research that has explored gender differences in classroom dynamics and teacher perceptions. In preschool education settings, teachers’ gender perceptions are influenced by professional experience and participation in gender-oriented educational activities (
Yıldız & Erkan, 2023). Similarly, in the case of future secondary school teachers, gender also impacts perceptions of teaching, with women students retaining more negative memories of their previous teachers (
Sánchez-Cabrero et al., 2023).
The presence of this interaction highlights the importance of adopting more nuanced approaches when analyzing gender differences in the educational context, recognizing that professional roles act as a significant moderator of these differences. This has important implications for the development of institutional strategies that consider gender differences and how they manifest differently according to specific roles within the educational system.
Given that JUNAEB does not provide specific interpretative frameworks for the results of its school coexistence monitoring instruments, cut-off points were established using K-Means cluster analysis for each dimension evaluated. These parameters are made available as normative references for educational contexts similar to Chile’s, allowing institutions to interpret their results more informedly in relation to educational staff perceptions of school climate, classroom climate, and personal well-being. It is important to note that these cut-off points should be considered as specific contextual references for the Chilean education system, and their applicability in other contexts should be evaluated considering the cultural and structural particularities of each system.
In addition to the cut-off points, the mean values on the 4-point Likert scales provide useful context. Personal Well-being scores were consistently above 3, reflecting positive perceptions, while Victimization and Fear averaged around 1.9, a relatively low score that nevertheless signals a concern. These values indicate that group differences emerged within a generally positive perception of climate and well-being, except for the area of victimization.
Practical interventions that strengthen teachers’ socioemotional competencies, promote collaborative work between teachers and assistants, and foster participatory classroom practices have been shown to improve school climate and staff well-being. Programs oriented toward social-emotional learning, peer collaboration, and institutional support mechanisms contribute to creating safer and more supportive environments for both students and education personnel (e.g.,
Taylor et al., 2017).
5. Conclusions
This study reveals how Chilean education personnel’s perceptions of school climate, classroom climate, and personal well-being are influenced by gender and professional role, with differentiated and complex patterns in each dimension evaluated. The findings show that women report higher perceptions of teacher–student relationships and course organization, while men perceive greater institutional support. Teachers report more positive results than assistants in most dimensions, whereas assistants perceive higher levels of institutional support. Of particular note is the identification of a statistically significant interaction between gender and professional role in course organization and participation, showing that gender differences do not operate uniformly across all educational roles. It is also important to note that, although statistically significant, the effect sizes were consistently very small, which calls for cautious interpretation of the results. The findings highlight the importance of developing inclusive institutional strategies that consider gender and role differences not independently but together with complex interactions, in order to promote a positive school climate and reinforce the well-being of all educational staff as a priority in school settings.
This study has some limitations that should be considered. The cross-sectional design used does not allow causal relationships to be established between the variables evaluated, limiting inferences about the direction of the effects. Furthermore, the exclusive use of self-report measures may introduce bias in the responses due to the participants’ personal or social perceptions. Although the findings are relevant to the Chilean educational context, their generalization to other international educational systems may be limited due to cultural and structural differences.
At this point, it is worth noting that this study demonstrates the value of using public government data for scientific research, following open science principles that allow transparent access to information relevant to social and educational development. However, the use of open data also has limitations, particularly in terms of the control that researchers have over the study design, the quality of the data collected, and the variables included in the original databases. These limitations inherent in the use of secondary data should be considered when interpreting the results, although they do not diminish the value of leveraging existing public resources to generate scientific knowledge that contributes to the improvement of education systems. In addition, as the dataset is provided by an external government agency, it does not include school-level identifiers, which limits the possibility of conducting analyses at the institutional level.
The limitations identified in this study open up various opportunities for future research. First, it would be valuable to develop longitudinal studies to examine the temporal evolution of educators’ perceptions and establish causal relationships between school climate, classroom climate, and personal well-being variables. Such designs would provide a better understanding of the factors that influence changes in perception over time and identify complex moments in educators’ work experience.
Another limitation concerns the timing of the dataset, which corresponds to the 2018 application. Although it represents a large and nationally distributed sample, the use of older data may affect the immediate applicability of the findings to current school contexts. This limitation is compounded by the fact that JUNAEB did not provide access to subsequent applications of the survey, citing that the datasets had not yet been anonymized. Consequently, while the analyses remain valuable for understanding structural patterns in school climate and staff well-being, caution is warranted when extrapolating the results to more recent educational contexts.
The incorporation of mixed methodologies combining self-report measures with direct observations, in-depth interviews, and objective data from the school context could significantly enrich our understanding of these phenomena. It would also be relevant to explore the interactions between gender and professional role identified in this study through more detailed analyses that include additional moderating variables such as years of experience, students’ educational level, and socioeconomic characteristics of the school context.
Future research could also examine the replicability of these findings in other Latin American education systems, as well as develop international comparative studies to identify cultural and structural factors that influence the perceptions of education personnel, including variables that capture ethnic or cultural background, to explore potential differences in perceptions associated with these characteristics. Finally, it would be valuable to investigate the development and implementation of specific interventions based on the differentiated patterns identified, evaluating their effectiveness in improving the school climate and the well-being of education staff according to gender and professional role characteristics.