Factors That Impact the Relationship between Perceived Organizational Support and Technostress in Teachers
Abstract
:1. Introduction
2. Theoretical Background
2.1. Teachers’ Technostress
2.2. Perceived Organizational Support
2.3. Variables Influencing the Level of Technostress and Perceived Organizational Support
2.3.1. Gender
2.3.2. Type, Scope, and Stage of the Educational Establishment
2.3.3. Type of Contractual Relationship with the Center
2.4. Research Model and Hypotheses
- H1: There is a relationship between technostress and perceived organizational support.
- H2: Gender influences technostress and also the perceived organizational support levels of teachers.
- H3: Type of school influences technostress and also the perceived organizational support levels of teachers.
- H4: School Context influences technostress and also the perceived organizational support levels of teachers.
- H5: Educational Stage influences technostress and also the perceived organizational support levels of teachers.
- H6: Type of employment contract influences technostress and also the perceived organizational support levels of teachers.
3. Materials and Methods
3.1. Participants
3.2. Procedure
3.3. Variables and Measurement Instruments
- -
- Variable “x”: Perceived Organizational Support, refers to the extent to which employees believe that their organization values their contributions and cares about their well-being. It is measured through employee perceptions.
- -
- Variable “y”: Technostress, refers to the negative psychological and emotional reactions that people experience as a result of their interactions with technology.
- -
- Variable “a”: Gender, dichotomized as male and female.
- -
- Variable “b”: Type of School, dichotomized as public and private-subsidized schools.
- -
- Variable “c”: School Context, dichotomized as urban and rural
- -
- Variable “d”: Educational Stage, categorized as primary education, compulsory secondary education and baccalaureate/vocational training
- -
- Variable “e”: Employment Contract, dichotomized as permanent contract and temporary contract.
- Survey of Perceived Organizational Support [53]. This instrument evaluates workers’ perceptions of the support they receive from the organization to which they belong. It is based on the theory of social exchange, which holds that employees are motivated to contribute to their organization’s success when they feel that the organization treats them fairly and offers them adequate support. The questionnaire has a unidimensional short form of 17 items that measure the perception of support that employees receive from their organization in different areas, such as emotional support, instrumental support, and recognition, with seven-point Likert-type responses ranging from “strongly disagree” to “strongly agree.” The scores from the items are summed to obtain a total score of perceived support by the employee. The SPOS has been used in numerous research studies in different types of organizations, and it has been found to have good validity and reliability. It has a Cronbach’s alpha of 0.93. This short version was validated in Spanish [54], obtaining a Cronbach’s Alpha of 0.78. It has already been applied in several studies [55,56,57]. The survey results can help managers and leaders of an organization to better understand how organizational support is perceived by employees, and to identify areas where support and motivation of the staff can be improved.
- RED-TIC Technostress Questionnaire [8]. This instrument is a questionnaire designed to measure the level of technostress experienced by workers due to the use of information and communication technologies (ICT) in the workplace. It distinguishes four variables related to the use of technologies at work (managing data, ICT use, psychosocial risks, and psychosocial consequences) and consists of four scales: fatigue, anxiety, skepticism, and ineffectiveness. The items are rated on a five-point Likert scale, from “never” to “always”. The scores from the items are summed to obtain a total score of technostress experienced by the worker. It has obtained alpha values above 0.83 in all dimensions and has been used in previous studies [42,46]. The survey results can help managers and leaders of the organization to better understand how ICT affects the well-being of workers and to identify areas where technostress can be reduced and the health and productivity of employees can be improved.
4. Results
4.1. Correlation between Technostress and Perceived Organizational Support
4.2. Differences According to Socio-Demographic Variables
4.2.1. Gender
4.2.2. Type of School
4.2.3. School Context
4.2.4. Educational Stage
4.2.5. Employment Contract
5. Discussion
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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N | Perceived Organizational Support | Technostress | Skepticism | Fatigue | Anxiety | Inefficacy | ||
---|---|---|---|---|---|---|---|---|
Mid-range | Women | 565 | 382.27 | 399.64 | 391.61 | 398.40 | 401.19 | 394.46 |
Men | 396.24 | 348.59 | 370.61 | 351.99 | 344.34 | 362.80 | ||
Mann–Whitney U test | 56,086.50 | 50,489.50 | 55,024.00 | 51,189.50 | 49,613.50 | 53,416.000 | ||
W for Wilcoxon | 215,981.50 | 71,810.50 | 76,345.00 | 72,510.50 | 70,934.50 | 74,737.000 | ||
Z | −0.771 | −2.816 | −1.171 | −2.567 | −3.148 | −1.757 | ||
Sig. asymptotic. (bilateral) | 0.441 | 0.005 * | 0.242 | 0.01 * | 0.002 * | 0.079 |
N | Perceived Organizational Support | Technostress | Skepticism | Fatigue | Anxiety | Inefficacy | ||
---|---|---|---|---|---|---|---|---|
Mid-range | Public | 618 | 350.49 | 392.89 | 391.66 | 395.74 | 392.59 | 386.13 |
Private-subsidized | 529.44 | 358.17 | 363.12 | 346.67 | 359.40 | 385.46 | ||
Mann–Whitney U test | 25,331.00 | 43,018.50 | 43,777.00 | 41,260.000 | 43,206.500 | 47,194.000 | ||
W for Wilcoxon | 216,602.00 | 54,799.50 | 55,558.00 | 53,041.000 | 54,987.500 | 58,975.000 | ||
Z | −8.899 | −1.727 | −1.434 | −2.446 | −1.657 | −0.034 | ||
Sig. asymptotic. (bilateral) | 0.001 ** | 0.084 | −0.152 | 0.014 * | 0.098 | 0.973 |
N | Perceived Organizational Support | Technostress | Skepticism | Fatigue | Anxiety | Inefficacy | ||
---|---|---|---|---|---|---|---|---|
Mid-range | Urban | 502 | 397.91 | 389.23 | 381.98 | 392.51 | 389.28 | 389.37 |
Rural | 269 | 363.77 | 379.97 | 393.51 | 373.84 | 379.88 | 379.72 | |
Mann–Whitney U test | 61,540.00 | 65,897.00 | 65,498.50 | 64,248.50 | 65,872.00 | 65,829.00 | ||
W for Wilcoxon | 97,855.00 | 102,212.00 | 191,751.500 | 100,563.50 | 102,187.00 | 102,144.00 | ||
Z | −2.029 | −0.550 | 0.693 | −1.113 | 0.561 | −0.577 | ||
Sig. asymptotic. (bilateral) | 0.042 * | 0.582 | 0.489 | 0.266 | 0.575 | 0.564 |
N | Perceived Organizational Support | Technostress | Skepticism | Fatigue | Anxiety | Inefficacy | ||
---|---|---|---|---|---|---|---|---|
Mid-range | Compulsory Secondary Education | 183 | 229.55 | 202.40 | 213.92 | 200.03 | 201.53 | 202.79 |
Baccalaureate/Vocational Training | 207.82 | 227.69 | 219.25 | 229.42 | 228.32 | 227.40 | ||
Mann–Whitney U test | 20,579.00 | 63,115.50 | 60,789.50 | 63,780.00 | 63,833.50 | 61,713.50 | ||
W for Wilcoxon | 51,954.00 | 94,490.50 | 92,164.50 | 199,761.00 | 95,208.50 | 93,088.50 | ||
Z | −1.78 | −0.44 | −2.42 | −2.21 | −2.034 | −2.077 | ||
Sig. asymptotic. (bilateral) | 0.07 | 0.65 | 0.016 * | 0.027 * | 0.042 * | 0.038 * |
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Solís, P.; Lago-Urbano, R.; Real Castelao, S. Factors That Impact the Relationship between Perceived Organizational Support and Technostress in Teachers. Behav. Sci. 2023, 13, 364. https://doi.org/10.3390/bs13050364
Solís P, Lago-Urbano R, Real Castelao S. Factors That Impact the Relationship between Perceived Organizational Support and Technostress in Teachers. Behavioral Sciences. 2023; 13(5):364. https://doi.org/10.3390/bs13050364
Chicago/Turabian StyleSolís, Patricia, Rocío Lago-Urbano, and Sara Real Castelao. 2023. "Factors That Impact the Relationship between Perceived Organizational Support and Technostress in Teachers" Behavioral Sciences 13, no. 5: 364. https://doi.org/10.3390/bs13050364
APA StyleSolís, P., Lago-Urbano, R., & Real Castelao, S. (2023). Factors That Impact the Relationship between Perceived Organizational Support and Technostress in Teachers. Behavioral Sciences, 13(5), 364. https://doi.org/10.3390/bs13050364