Research on the Process and Influencing Factors of Online Diabetes Information Users’ Avoidance Behavior: A Qualitative Study
2. Literature Review
2.1. Research on Influencing Factors of Health Information Avoidance
2.2. Research on Avoidance Strategies
2.3. Research on Avoidance Results
3.1. Research Method Selection
3.2. Respondents Selection and Recruitment
3.3. Data Collection
3.4. Data Pre-Processing
3.5. Data Analysis Method
4.1. Phase of the Avoidance Behavior Process
4.1.3. Avoiding after Encountering
4.2. Factors Influencing the Occurrence of Avoidance Behavior
4.2.1. Information-Related Factors
This article contained a lot of arguments in Chinese and English. I learned that sugar was closely related to many diseases, such as diabetes, but this article was too long and had too many confusing arguments (P7).
It was very professional. Many academic concepts were very boring for ordinary people to read. I pass it quickly (P12).
I thought what he said was very authoritative (P4).
I usually don’t read those unprofessional titles (P2).
I would always avoid diabetes complications (P1).
I wouldn’t look at information about severe experiences caused by diabetes (P2).
If it had pictures, I would read more (P4).
I thought the text looked intuitive and fast (P10).
I didn’t turn off the notification of the applications such as Quark and Baidu, but they always sent me such notifications. I didn’t have time to look at these notifications... I turned them off without looking at them (P6).
I would avoid it due to a large amount of similar information (P2).
4.2.2. User-Related Factors
Then I didn’t know much about insulin yet. I want to find out which is better to take medicine or insulin (P6).
But in my current state of life, it was hard to do what it required, so I didn’t think about it anymore (P3).
I knew about blood glucose regulation and how it affected diabetes, fat, and the whole body. Then I learned that blood glucose was still important. Later, when I came across information about blood glucose, I would read it too (P4).
Recently, I had backache, decreased immunity, and other conditions. In addition, it was said that diabetes was hereditary. More and more news says that diabetes was at a younger age...Therefore, I was more interested in seeing this information about the blood glucose control experience (P10).
4.2.3. Environment-Related Factors
I didn’t know how to distribute the questionnaire. I began to search the variable scale with the mobile phone. As soon as I opened the homepage, I was pushed a bunch of articles on diabetes treatment and prevention. I should have read such preventive articles before, but now I was too busy to finish my task. Therefore I quickly crossed them away (P13).
After browsing the Weibo homepage, I was pushed a blog post. Then, I opened the full text and had a look (P2).
When I was relaxing in the office [not alone]... I was interested in the information, but I didn’t bring headphones at that moment. I wanted to collect it and then check it with headphones when I at the dormitory (P13).
I would like to see some information that would help me understand the disease, but I didn’t want to see this when there were people around me... If there were a lot of people, I would directly delete it, regardless of whether its content was useful to me or not (P15).
Deliberate avoidance, just when you are busy (P5).
The user mentioned that she didn’t want others to know that she was concerned about online diabetes information and would directly avoid online diabetes information she encountered when in a public place, regardless of whether the information was useful (P15).
4.2.4. Emotion-Related Factors
5. Discussion and Implication
5.1. Implications of the Phase in the Process
5.1.1. Effective Information Stimuli Help Reduce Information Avoidance
5.1.2. Avoidance Behavior Can Be Intervened
5.2. Implications of the Influencing Factors
5.2.1. User-Related Factors
5.2.2. Information-Related Factors
5.3. Environment-Related Factors
6. Conclusions and Future Research
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Ethical Waiver Statement
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|Original Descriptions||Notes||Initial Code||Formal Code||Incident|
|Browsing QQ Zone to see the status of students||Browsing QQ Zone||QQ Zone||I3|
|Browsing the Weibo homepage||Browsing Weibo||I7|
|Browsing an article on WeChat clove doctor||Browsing WeChat|
|Social media||Online environment||Pre-encountering|
|Other online environments|
|Pre-encountering positive emotions state||Pre-encountering emotional state|
|Pre-encountering negative emotions state|
|Health irrelevant information||Pre-encountering information topic|
|General health information|
|Topic of the information encountered||Stimulus noticed||Encountering|
|Immediately avoid||Reaction to stimulus|
|Content description of the information encountered||Content examined|
|Information content presentation|
|Not satisfied||Reaction after examining the information|
|Unable to implement|
|Difficult to implement|
|Negative emotion after examination||Emotional state after examination|
|Positive emotion after examination|
|Avoiding information source||Avoiding strategy||Avoiding after encountering|
|General avoidance||Avoiding intensity|
|Positive effect||Effect of avoidance behavior|
|Positive emotion after avoiding||Emotional state after avoiding|
|Negative emotion after avoiding|
|Return to the initial activity||Post-avoidance behavior|
|End all activities|
|Using the information encountered|
|Original Sentences||Notes||Initial Concept||Category||Participant|
|At present, it didn’t work around me||Practical for me||Practical||Practicability||P3|
|I didn’t feel very interested in other contents, |
and I didn’t understand them very well
|Didn’t interest in and understand||Too academic||Readability||P4|
|This tweet is very helpful for guiding patients to take medicine||Helpful||Useful||Usefulness||P5|
|Categories||Main Categories||Core Categories|
|G1 Practicality||M1 Information quality||N1 Information-related factors|
|G5 Too many information feeds||M2 Information overload|
|G6 High similarity of information|
|G7 Source reliability||M3 Information dissemination|
|G8 Information title description|
|G9 Information topic|
|G10 Information presentation|
|G11 Health status||M4 Demographic characteristics||N2 User-related factors|
|G12 Personal/family disease history|
|G14 Perceived difficulty||M5 Health-behavior perception|
|G15 Perceived utility|
|G16 Severity||M6 Perceived threat|
|G18 Well controlled of disease||M7 Perceived control|
|G19 Information needs||M8 Information sufficiency|
|G20 Insufficient knowledge reserve|
|G21 Browsing||M9 Context type||N3 Environment-related factors|
|G23 Social interaction|
|G26 Everyday life|
|G27 Public places||M10 Behavior place|
|G28 Busy||M11 Time pressure|
|G29 Fragmented time|
|G30 Subjective norms||M12 Social factors|
|G31 Pre-encountering negative emotional state||M13 Pre-encountering emotional state||N4 Emotion-related factors|
|G32 Post-encountering negative emotional state||M14 Post-encountering emotional state|
|G33 Avoiding information sources||M15 Avoidance behavior||N5 Avoidance behavior|
|G34 Controlling attention|
|G35 Delaying access|
|G36 Forgetting information|
|G37 Denying information|
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Guo, C.; Si, L.; Sun, Y. Research on the Process and Influencing Factors of Online Diabetes Information Users’ Avoidance Behavior: A Qualitative Study. Behav. Sci. 2023, 13, 267. https://doi.org/10.3390/bs13030267
Guo C, Si L, Sun Y. Research on the Process and Influencing Factors of Online Diabetes Information Users’ Avoidance Behavior: A Qualitative Study. Behavioral Sciences. 2023; 13():267. https://doi.org/10.3390/bs13030267Chicago/Turabian Style
Guo, Caiqiang, Li Si, and Yifan Sun. 2023. "Research on the Process and Influencing Factors of Online Diabetes Information Users’ Avoidance Behavior: A Qualitative Study" Behavioral Sciences 13, no. : 267. https://doi.org/10.3390/bs13030267