Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance

Round 1

Reviewer 1 Report

I thank the authors for an interesting look at How perceived organisational support, identification with organization and work engagement influence job satisfaction: a gender-based perspective.

The article provides quality outputs that could be of interest to the professional public. Based on a systematic review, I would recommend a revision of this document for the following reasons:

Arrange the first paragraph of the introductory section. I suggest reorganizing the introduction. Start your article with your own sentences. Later, support your ideas with links.

Rewrite the abstract, it must be more interesting to the reader

Is your sample representative?

Discussion is absent. You need to discuss with similar research

The contribution to science is therefore questionable.

I suggest you read published papers on similar topics to know what is expected of good research, and then refocus your own topic, use the right methodology, provide innovative results and flawless English. There are recent posts in this area that you could quote. It may be necessary for the author(s) to justify further research directions in terms of the covid-19 pandemic. See for example: DOI 10.1080/1331677X.2021.1902365, DOI 10.17512/pjms.2021.24.1.04, DOI 10.3390/su13158496, DOI 10.1016/j.tranpol.2020.08.004.

Author Response

Reviewer 1 Comments
     
I thank the authors for an interesting look at How perceived Organisational support, identification with organization and work engagement influence job satisfaction: a gender-based perspective.

The article provides quality outputs that could be of interest to the professional public. Based on a systematic review, I would recommend a revision of this document for the following reasons:

Arrange the first paragraph of the introductory section. I suggest reorganizing the introduction. Start your article with your own sentences. Later, support your ideas with links.

Rewrite the abstract, it must be more interesting to the reader

Is your sample representative?

Discussion is absent. You need to discuss with similar research

The contribution to science is therefore questionable.

I suggest you read published papers on similar topics to know what is expected of good research, and then refocus your own topic, use the right methodology, provide innovative results and flawless English. There are recent posts in this area that you could quote. It may be necessary for the author(s) to justify further research directions in terms of the covid-19 pandemic. See for example: DOI 10.1080/1331677X.2021.1902365, DOI 10.17512/pjms.2021.24.1.04, DOI 10.3390/su13158496, DOI 10.1016/j.tranpol.2020.08.004.

                                                                   Response:
Dear Reviewer,
                      We have gone through all the recommendations that you have given us. It is our observation that perhaps a different papers has been submitted to the reviewer.

We would humbly like to point toward a few concerns which would assure the esteemed reviewer that our paper amply answers all his concerns  Firstly, you have given suggestions related to a paper, titled “How perceived Organisational support, identification with the organization and work engagement influence job satisfaction: a gender-based perspective”. Whereas our paper was regarding Empirical investigation of work-related social media usage and social related social media usage on employees' work performance”.
Secondly, complete sampling techniques and how the sample represents the population is already discussed in the paper. Kindly find the following quoted lines:
 “Primary data were gathered using an extensive and comprehensive questionnaire, which included questions on work-related and social-related social media use, as well as job performance. Respondents were also required to provide demographic information. A self-administered questionnaire was made available to participants both online and in person. Google forms were used to create an online questionnaire that was sent to participants because data collecting was a major difficulty during a worldwide epidemic, online questionnaires were used to gather information from participants. Since the present research was done in the Covid-19 environment, it was impossible to interact with employees who worked in an organization for the purpose of data collecting. A total of 500 questionnaires were distributed. Out of this total, 200 questionnaires were provided online and 100 were delivered in person, resulting in a total of 300 questionnaires being returned and completed. Replies from employees were inspected after data was collected, and 30 in-complete responses from an online survey and 19 incomplete responses from the physical survey were thrown away, leaving a total of 241 full responses after data was analyzed. As a result, the acceptance rate was nearly 48%. Furthermore, the minimal sample size for this research was determined by multiplying the number of items on the scale by "5-10 times" the number of items on the scale [63]. As a result, the total number of items in the research is 43, and the minimum sample size for the study will be 145 (43*5 = 215). Rascoe also proposed the rule of thumb, which states that when the population of the research is unknown, an acceptable sample size of more than 30 but less than 500 should be taken into account”

Thirdly, your comment that there is no discussion section in our paper but, there is a complete and comprehensive discussion section in our paper.

Fourthly, all recommended papers that you have suggested us to read have no connection with our study as those papers are related to the different research papers

Author Response File: Author Response.docx

Reviewer 2 Report

Abstract Lines 14-28. Well written, including methodology and comprehensive outcomes (grammar check)

The trend of using social media in the workplace is now becoming ubiquitous. Along with benefits, social media also brings negative consequences. Employees use social media for both work and social purposes. Therefore, using a quantitative approach, this study explores the impact of work-related social media usage and social-related social media usage on employees' work performance. This study also investigates the mediating effect of extra-role behaviors on social media usage (professional and personal purpose) and work performance relationships. We examined survey data of 241 employees working in different organizations with the help of the partial least square (PLS) 3.0 version. Convenience sampling has been used to reach respondents. The outcomes of this study demonstrate that both professional and personal related social media usage have a positive and significant impact on employees' work performance. This study also highlighted that extra-role behavior positively and significantly mediates the relationship between social media usage (work and personal) and employees' work performance. This study is providing practical insights to managers that instead of banning social media usage in companies, there must be some limits and regulations for using social media that would facilitate firms to increase employees' engagement and productivity.

Lines 41- 45: good outline of definitions of variables

Line 48-49: overuse of the word ‘work’

Lines 48-85: good presentation of the background, gaps, and aims leading up to research questions.

Lines 93-100: Please adjust the tense in each RQ and format.

Line 105: first sentence: incomplete? ‘Social media has become part of daily life and workplace’.

Line 106-109: Please clarify. ‘These digital platforms offer the opportunity to increase workers' productivity by encouraging the connection between a co-worker and resources around the world [10].

Line 107-108: repetitive: Social media use for information support seeking, freedom of speech, and expressing ideas at the workplace are positively related to the usage of social media [11]

Line 297, 347: What do you mean by ‘non-human resource personnel’? This implies some sort of ‘animal’ as we know them.

Line 327: appears incomplete. ‘Those who agreed to continue with the submission of the right information.’

Line 344-345: is a number needed for ‘from among all public and private organizations?’

Table 1: flip distributed column BEFORE collected. You have it that way in the table Name: ‘Table 1. References of a questionnaire distributed and collected.’ Is ‘Descon Engineering Limited’ a private or public organization? Not indicated in table 1.

Line 375-376: check sentence structure. It is hard to determine the results. “…respondents in the research. Study. 63% of private and 36% of the public sector participant contributed to this research study. “

Tables & figures are not consistently labeled. Please review

Lines 439-440: Please clarify the social learning constructs: “…depicted that social learning constructs that are self-motivation and self-efficacy and use of social media have a significant direct impact on learning performance.”

Line 511-512: ‘The results are beneficial to businesses, since they assist managers, executives, and workers in using social media’. Do you think business employers and CEOs will understand the data presented in your study? The significance to their respective organizational systems?

You listed the RQs and Hypotheses. H1-H2+ read more like the Null. I didn’t see the nulls?

Did you answer the RQs and hypotheses? I’m not sure I saw that in results or clearly stated in discussion.

Author Response

     Reviewer 2 Comments
     

Suggestion number 1:
Abstract Lines 14-28. Well written, including methodology and comprehensive outcomes (grammar check)

                                                                   Response:
Dear Reviewer,
 The complete abstract has been revised and all grammar corrections are made by reviewing it from “Grammarly app”. The Grammarly score of the updated manuscript is:  96 out of 100

Suggestion number 2:
Line 48-49: overuse of the word ‘work’

Dear Reviewer,
                                                                          

         According to your suggestion, we have incorporated change in the particular sentence. Following updated line has been added in the manuscript:
“Due to the complexity of the job in the present day, it is an unavoidable fact that no one can work alone; thus, collaboration is required to get things done”

Suggestion number 3:
Lines 93-100: Please adjust the tense in each RQ and format.
                                                                    Response: 
Dear Reviewer,                                           
                          This concern has been addressed by revising the research questions of the study and the following quoted research question has been added in the manuscript

“1.    Does work-related social media usage has an impact on the employees' work performance?

2. Does personal usage of social media has an impact on the employees' work performance?
3. Do extra-role behaviors mediate the relationship between work-related social media usage and employees' work performance?
4. Do extra-role behaviors mediate the relationship between social-related social media usage and employees' work performance?”

Suggestion number 4:
Line 105: first sentence: incomplete? ‘Social media has become part of daily life and the workplace’
                                                                       Response:  
Dear Reviewer,                                       
                         According to your suggestion, we have incorporated change in the particular sentence. The following updated line has been added to the manuscript:
“Social media has become an integral element of everyday life and the job”

Suggestion number 5:
Line 106-109: Please clarify. ‘These digital platforms offer the opportunity to increase workers' productivity by encouraging the connection between a co-worker and resources around the world [10].
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had clarified the sentence. The following updated line has been added to the manuscript:
“Social media fosters open communication, which improves the collection and transmission of information. It also allows employees to exchange resources, discuss ideas, publish news, and ask questions. Additionally, social media allows for expanding relationships and partnerships. These digital platforms provide the ability to boost worker productivity by facilitating the connecting of employees to global resources [10].”

Suggestion number 6:
Line 107-108: repetitive: Social media use for information support seeking, freedom of speech, and expressing ideas at the workplace are positively related to the usage of social media [11]
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had clarified the sentence. The following updated line has been added to the manuscript:
“Social media is use for information support seeking, freedom of speech, and expressing ideas at the workplace [11]

Suggestion number 7:
Line 297, 347: What do you mean by ‘non-human resource personnel’? This implies some sort of ‘animal’ as we know them.
                                                                       Response:  
Dear Reviewer,                                       
                         According to your suggestion, we had clarified the sentence. The following updated line has been added to the manuscript:
“The study's target audience consists of organizational employees, that work at various levels of the corporate hierarchy (top, medium, and bottom) in both public and private corporations.”

Suggestion number 8:
Line 327: appears incomplete. ‘Those who agreed to continue with the submission of the right information.
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had clarified the sentence. Following updated line has been added in the manuscript:
“In order to preserve the highest ethical standards, the current study followed the ethical guidelines of the Helsinki Declaration. To gain the respondents' "informed consent," a consent form was distributed to them. In addition, participants in the present survey had the option to discontinue the data collection process at any time if they felt uncomfortable revealing their information..”

Suggestion number 9:
Table 1: flip distributed column BEFORE collected. You have it that way in the table Name: ‘Table 1. References of a questionnaire distributed and collected.’ Is ‘Descon Engineering Limited’ a private or public organization? Not indicated in table 1.

                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had updated table 1. The following updated line has been added to the manuscript:
“  Table 1. Number of Questionnaires distributed and collected.

Suggestion number 10:
Line 375-376: check sentence structure. It is hard to determine the results. “…respondents in the research. Study. 63% of private and 36% of the public sector participant contributed to this research study. “
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, a correct sentence has been added. The following updated line has been added to the manuscript:
“There are 58.8% female and 41.5% male respondents in the research study. 63% of participants are from the private organizations, and 36% are from public sector organizations.”

Suggestion number 11:

Tables & figures are not consistently labelled. Please review

                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, All the Tables and Figures have been labelled throughout the manuscript.

Suggestion number 12:

Lines 439-440: Please clarify the social learning constructs: “…depicted that social learning constructs that are self-motivation and self-efficacy and use of social media have a significant direct impact on learning performance.”

                                                                       Response:  
Dear Reviewer,                                      

According to your suggestion, a correct sentence has been added. The following updated line has been added to the manuscript:
“The recent research depicted that self-motivation and self-efficacy and the use of social media have a significant direct impact on the learning performance of employees.

Suggestion number 13:

Did you answer the RQs and hypotheses? I’m not sure I saw that in results or clearly stated in discussion.                                                                     

                                                                     Response:   
Dear Reviewer,                                      

According to your suggestion,  RQs and hypotheses are properly answered. Kindly find the following details from the proper nexus between research questions and hypothesis

1. 
   
   Does work-related social media usage has an impact on the employees' work performance?
2. Does personal usage of social media has an impact on the employees' work performance?
3. Do extra-role behaviours mediate the relationship between work-related social media usage and employees' work performance?
4. Do extra-role behaviors mediate the relationship between social-related social media usage and employees' work performance?”
   
   

We followed the Smart PLS-SEM systematic process and guidelines of Hair et al. (2016) in order to achieve the objectives of the study. For testing the hypothesized relationship, path coefficient values and their significance are evaluated. According to Hair (2019), standard bootstrapping of 5000 samples was considered for evaluation [48]. Both t and p values were considered to determine the significance of the path coefficient of the model. The t values greater than 1.96 are considered significant for the study [49]. Path coefficient value of the relationship between work-related social media usage (WRSMU) → work performance (WP) is 0.223. The t statistics and p-value of the relationship WRSMU → WP are also significant 3.126 (t > 1.96). Path coefficient values of the relationship between social-related social media usage (SRSMU) → work performance (WP) is 0.312. The t statistics and p-value of the relationship SRSMU → WP are also significant 4.516 (t > 1.96). In this way, our questions, objectives of the study are in line and connected with the data analysis process. From path coefficient, the Coefficient of Determination (R² Value), and specific indirect values our research questions and objectives are empirically proved. 

Summary of our research questions, hypothesis, and data analysis results

References:
 Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). New York, USA: Prentice Hall.

Hair, J.F., Celsi, M., Money, A., Samouel, P., & Page, M. (2016). Essentials of Business Research Methods (3rd ed.). New York, USA: Routledge.

Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). California, USA: Sage Publications.

Hair, J. F., Money, A. H., Samouel, P., & Page, M. (2007). Research methods for business. West Sussex, USA: John Wiley and Sons, Inc.

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-152.

Author Response File: Author Response.docx

Reviewer 3 Report

The present manuscript contains a quantitative study about the social media usage in relation with work performance. I found it very interesting and have the following suggestions to enhance the quality of the article.

P.2,line 91: “data analysis is conducted with the help of the PLS 3.0 version” should be in Method section. And also, a reference is required.

P.3: The “literature review” normally is included in Introduction, and does not have a section of its own. I suggest to include it in the Introduction and delete this section.

P.5: Hypothesis should be at the end of the introduction and just prior to the Method section.

P.6., line 289: “Data method and methodology” should be “Materials and method”.

P.6., lines 290-295: “The study has been conducted under…overall work performance”, this text could be considered duplicated information as it is going to be explained later. For a better understanding, I suggest to delete it.

P.7., lines 300-308: “Primary data were gathered…for the purpose of data collecting”, this talks about instruments used for the purpose of the study, so I suggest changing it to Instrumentation.

P.7., lines 320-321: “As a result, 241 replies in the survey…” this belongs to Results section.

P.8, lines 349-355: “Answers from corporate and governmental sector… collected from the organization”. As stated before, this lines belongs to Results too. They clearly states things that happened after Method was applied.

P.8, lines 356-360: “Partial least square…model of the study” belongs to Data analysis tools and techniques. Also, in this section, authors should add more details about what they do, enough to replicate results.

Table 1 belongs to results.

References should be in the appropriate format (bold, italics…).

Author Response

  Reviewer 3 Comments
     

Suggestion number 1:
P.2,line 91: “data analysis is conducted with the help of the PLS 3.0 version” should be in Method section. And also, a reference is required.

                                                                   Response:
Dear Reviewer,
 According to your suggestion, we have incorporated changes and this particular line has been removed and adjusted in the methods and material section.

Suggestion number 2:
P.3: The “literature review” normally is included in Introduction, and does not have a section of its own. I suggest to include it in the Introduction and delete this section

Dear Reviewer,
    According to your suggestion, we have incorporated changes and a literature review has been added in the introduction section as heading number 1.2 

Suggestion number 3:
P.5: Hypothesis should be at the end of the introduction and just prior to the Method section.
                                                                    Response: 
Dear Reviewer,                                           
                          This concern has been addressed by revising the hypothesis of the study. We have incorporated changes and a hypothesis has been added in the introduction section under the heading number 1.2 before the methods and material section.

Suggestion number 4:
P.6., line 289: “Data method and methodology” should be “Materials and method”.
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we have incorporated change and renamed the Data method and methodology section as the “Materials and methods”

Suggestion number 5:
P.7., lines 300-308: “Primary data were gathered…for the purpose of data collecting”, this talks about instruments used for the purpose of the study, so I suggest changing it to Instrumentation.
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we have incorporated changes and the following line has been added in the Instrumentation Section.

Suggestion number 6:
P.7., lines 320-321: “As a result, 241 replies in the survey…” this belongs to Results section.
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we have incorporated changes and the following line has been added in the  Results Section.

Suggestion number 7:
P.8, lines 349-355: “Answers from corporate and governmental sector… collected from the organization”. As stated before, this lines belongs to Results too. They clearly states things that happened after Method was applied.
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we have incorporated changes and the following line has been added in the  Results Section.

Suggestion number 8:
P.8, lines 356-360: “Partial least square…model of the study” belongs to Data analysis tools and techniques. Also, in this section, authors should add more details about what they do, enough to replicate results.

                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we have incorporated changes and the following line has been added in the  Data analysis tools and techniques.

Suggestion number 9:
Table 1 belongs to results.
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, All the Tables and Figures have been labelled throughout the manuscript and Table 1 has been added to the Results Section

Suggestion number 10:

References should be in the appropriate format (bold, italics…).                                                                       Response:  
Dear Reviewer,                                       
                         According to your suggestion, references have been updated according to the mdpi format.

Author Response File: Author Response.docx

Round 2

Reviewer 1 Report

I apologize for tehe mistakes in my review. An error occured while copying the file.

Accept in present form.

Author Response

We thank the reviewer for their thoughtful and thorough review and believe his input has been invaluable to make our review more balanced We appreciated the encouraging, critical, and constructive comments on this manuscript by the reviewer.

Thank you for accepting the article in present form

Reviewer 2 Report

Line 97-98, 99-100: tense alignment still needs correction: suggestion:

1.    Does work-related social media usage impact the employees' work performance?

2.    Does personal use of social media impact the employees' work performance?

3.    Do extra-role behaviors mediate the relationship between work-related social media usage and employees' work performance?

4.    Do extra-role behaviors mediate the relationship between social-related social media usage and employees' work performance?

Please make sure any other references to RQs have been updated.

Line 109:  Social media has become an integral element part of everyday life and the job. Would suggest removing ‘and the job’, end the sentence with …life.

Line 112-114: These digital platforms provide the ability to can boost worker productivity by facilitating the connecting of employees to global resources [10]. Would suggest …productivity by connecting employees to global resources. For conciseness

Line 114-115: Social media is use for information support seeking, freedom of speech, and expressing ideas at the workplace [11]. Would suggest rewording or removing this sentence.

Line 300-308: A quantitative research approach is used in this study. The study has been conducted under in a non-contrived settings, and the unit of analysis is individual; the targeted respondents are addressed individually. This research aims to analyze the employee's work performance through social media usage at the workplace. The purpose of this research is to examine the responses of workers working in a company to work and social-related social media use, as well as their overall work performance. In this study, the unit of analysis is the individual. The study's target audience consists of organizational employees, that work at  in various levels of the corporate hierarchy (top, medium, and bottom) in both public and private corporations.

As you can see by the bolded “work” references in this paragraph, it is too much. Consider using another word substitution in some places:

(e.g.: employment, job, day job, post, position, situation, means of earning one's living, occupation, profession, career, business, trade, line; vocation, calling)

Lines 343-352:

2.2. Ethical statement and Participant consent

Since this research project involves the participation of human participants, it was given written permission after being reviewed by the University of Punjab in Lahore. (ethical approval no # IBIT/RC/202139). Participants in both the online and field surveys were required to sign a formal written permission form, which stated that the information they provided would only be used for the this study. In order to preserve the highest ethical standards, the current study followed the ethical guidelines of the Helsinki Declaration. To gain the respondents' "informed consent," a consent form was distributed to them. In addition, participants in the present survey had the option to discontinue the data collection process at any time if they felt uncomfortable revealing their information.

This paragraph still needs work for clarity. See highlighted areas and strike-through phrases. …’it was given’ is an anthropomorphism referring to something nonhuman behaving as human; which in this case would be the research project.

Is this correct: approval no # IBIT….no#

 Line 447: In this way, our questions, objectives of the study are in line and connected with the data analysis process. From path coefficient, the Coefficient of Determination (R² Value), and specific indirect values our research questions and objectives are empirically proved. 

Summary of our research questions, hypothesis, and data analysis results

I would add this before figure 2. The visual of your results helps clarify what the study accomplished, and some learners are more visual than others. Please make sure all the research questions read the same.

Line 488-491: Extra role behaviors are considered the extra effort put in by the employees other than their job roles and job descriptions. Another study revealed that self-efficacy and job satisfaction are leading factors that lead towards extra effort in job roles, and employees demonstrated extra-role behaviors [43, 47 ].   

Consider rewording: Another study revealed that self-efficacy and job satisfaction are leading factors in extra-effort job roles, and employees demonstrated extra-role behaviors [43, 47].

Tables & Figures still need work for consistency:

Table 1. Table 2: Table5: Table 6: COEFFICIENT OF DETERMINATION (R2 VALUE)

Author Response

 Reviewer 2 Comments (Second Round)
     

Suggestion number 1:
Line 97-98, 99-100: tense alignment still needs correction: suggestion:

1. Does work-related social media usage impact the employees' work performance?
2. Does personal use of social media impact the employees' work performance?
3. Do extra-role behaviors mediate the relationship between work-related social media usage and employees' work performance?
4. Do extra-role behaviors mediate the relationship between social-related social media usage and employees' work performance?)
   
    Response:
   Dear Reviewer,
                            Thanks for the suggestion, we had adjusted the research questions according to your suggestions.This concern has been addressed by revising the research questions of the study

Suggestion number 2:
Line 109:  Social media has become an integral element part of everyday life and the job. Would suggest removing ‘and the job’, end the sentence with …life.

Dear Reviewer,
                                                                          

         According to your suggestion, we have incorporated change in the particular sentence.
“Social media has become an integral element part of everyday life”

Suggestion number 3:
Line 112-114: These digital platforms provide the ability to can boost worker productivity by facilitating the connecting of employees to global resources [10]. Would suggest …productivity by connecting employees to global resources. For conciseness
                                                                    Response: 
Dear Reviewer,                                           
                          This concern has been addressed by revising the sentence.

Suggestion number 4:
Line 114-115: Social media is use for information support seeking, freedom of speech, and expressing ideas at the workplace [11]. Would suggest rewording or removing this sentence.

Response:  
Dear Reviewer,                                       
                         According to your suggestion, we have incorporated change in the particular sentence. Following updated line has been added in the manuscript:
“Now a days, social media is used for getting technical help, and expressing ideas at work”

Suggestion number 5:
Line 300-308: A quantitative research approach is used in this study. The study has been conducted under in a non-contrived settings, and the unit of analysis is individual; the targeted respondents are addressed individually. This research aims to analyze the employee's work performance through social media usage at the workplace. The purpose of this research is to examine the responses of workers working in a company to work and social-related social media use, as well as their overall work performance. In this study, the unit of analysis is the individual. The study's target audience consists of organizational employees, that work at  in various levels of the corporate hierarchy (top, medium, and bottom) in both public and private corporations.

As you can see by the bolded “work” references in this paragraph, it is too much. Consider using another word substitution in some places:

(e.g.: employment, job, day job, post, position, situation, means of earning one's living, occupation, profession, career, business, trade, line; vocation, calling)
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had clarified the sentence. Following updated line has been added in the manuscript:
“A quantitative research approach is used in this study. The study has been conducted in a non-contrived settings, and the unit of analysis is individual; the targeted respond-ents are addressed individually. This research aims to analyze the employee's work per-formance through social media usage at the job place-. The purpose of this research is to examine the responses of employee’s performance  in a company to work and so-cial-related social media use, as well as their overall performance. In this study, the unit of analysis is the individual. The study's target audience consists of organizational employ-ees, that performing duties at various levels of the corporate hierarchy (top, medium, and bottom) in both public and private corporations.”

Suggestion number 6:
2.2. Ethical statement and Participant consent

Since this research project involves the participation of human participants, it was given written permission after being reviewed by the University of Punjab in Lahore. (ethical approval no # IBIT/RC/202139). Participants in both the online and field surveys were required to sign a formal written permission form, which stated that the information they provided would only be used for the this study. In order to preserve the highest ethical standards, the current study followed the ethical guidelines of the Helsinki Declaration. To gain the respondents' "informed consent," a consent form was distributed to them. In addition, participants in the present survey had the option to discontinue the data collection process at any time if they felt uncomfortable revealing their information.

This paragraph still needs work for clarity. See highlighted areas and strike-through phrases. …’it was given’ is an anthropomorphism referring to something nonhuman behaving as human; which in this case would be the research project.

Is this correct: approval no # IBIT….no#
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had clarified the sentence. Following updated line has been added in the manuscript:
“Since this research project involves the participation of human participants, therefor, research was given written permission after being reviewed by the University of Punjab in Lahore. (ethical approval no#IBIT/RC/202139). Participants in both the online and field surveys were required to sign a permission form, which stated that the information they provided would only be used for this research. The current study followed the ethical guidelines of the Helsinki Declaration. In addition, participants in had the option to dis-continue the data collection process at any time if they felt uncomfortable in revealing their information”

Suggestion number 7:
Line 447: In this way, our questions, objectives of the study are in line and connected with the data analysis process. From path coefficient, the Coefficient of Determination (R2 Value), and specific indirect values our research questions and objectives are empirically proved.

Summary of our research questions, hypothesis, and data analysis results
                                                                       Response:  
Dear Reviewer,                                       
                         According to your suggestion, we had added the table before figure number 2.

Suggestion number 8:
Line 488-491: Extra role behaviors are considered the extra effort put in by the employees other than their job roles and job descriptions. Another study revealed that self-efficacy and job satisfaction are leading factors that lead towards extra effort in job roles, and employees demonstrated extra-role behaviors [43, 47 ].  

Consider rewording: Another study revealed that self-efficacy and job satisfaction are leading factors in extra-effort job roles, and employees demonstrated extra-role behaviors [43, 47].
                                                                       Response:  
Dear Reviewer,                                      
                         According to your suggestion, we had clarified the sentence. Following updated line has been added in the manuscript:
“Another study revealed that self-efficacy and job satisfaction are leading factors in ex-tra-effort job roles, and employees demonstrated extra-role behaviors.

Suggestion number 9:
Tables & Figures still need work for consistency:

Table 1. Table 2: Table5: Table 6: COEFFICIENT OF DETERMINATION (R2 VALUE)
                                                                       Response:  
Dear Reviewer, 
                          This concern has been addressed by revising all the tables and figures in consistent form

These all were the suggestions given by the reviewer 2 in second round. We again thank you for reading our manuscript and reviewing it, which help us improve it to a better scientific level. We revised our manuscript, and quite a lot of changes have taken place. So, we have sent the revised manuscript.

                    We tried our best to improve the manuscript and made some changes in the manuscript. We appreciate for Editors/Reviewers’ warm work earnestly, and hope that the correction will meet with approval.

Once again, thank you very much for your comments and suggestions.

Best Regards
Rui Miguel Dantas, Hira Aftab,
Sumaira Aslam, Muhammad Ussama Majeed,
Anabela Batista Correia,Hamza Ahmad Qureshi, João Luis Lucas

Author Response File: Author Response.docx