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Article

Service Organisations’ Cultural Competency When Working with Ethnic Minority Victims/Survivors of Child Sexual Abuse: Results from a Program Evaluation Study in Australia

School of Human Services and Social Work, Griffith University, Gold Coast 4222, Australia
Soc. Sci. 2020, 9(9), 152; https://doi.org/10.3390/socsci9090152
Received: 29 July 2020 / Revised: 25 August 2020 / Accepted: 28 August 2020 / Published: 3 September 2020
Founded in the results of a systematic literature review, a professional development program was developed about the needs of ethnic minority victims/survivors of child sexual abuse, with one component on the role of organisations. The objective was to address the misperception that frontline workers are more responsible for cultural competency. The program was delivered across Australia in 2019 (T1 n = 112, T2 n = 44). Data collection for the program evaluation was conducted over six months using a mixed-methods design. The results show that: (a) a sizeable portion of organisations (16%) do not have any ethnic minority staff, and very few are in management positions (6–13%); (b) ethnic minority staff, and staff in organisations specialised for ethnic minority communities, offer choice to clients about ethnically-matched service providers more often; (c) there is evidence supporting the usefulness of ongoing training; (d) the use of a multicultural framework was rated higher ‘in principle’ than ‘in practice’, and ratings increased after the program; (e) the proportion of organisations collecting ethnicity-related data did not increase over time; (f) all organisations specialised for ethnic minority communities had visually inclusive websites but was only 54% for mainstream organisations; and (g) organisations specialised for ethnic minority communities have stronger links with other local ethnic minority community organisations. Overall, the program is seen as useful for promoting cultural competency at the organisational level; clearly identifying key mandatory and ideal elements, which support good practice with this highly vulnerable and marginalised client group. View Full-Text
Keywords: child sexual abuse; ethnic minorities; cultural competency; white privilege; intersectionality; multicultural framework child sexual abuse; ethnic minorities; cultural competency; white privilege; intersectionality; multicultural framework
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MDPI and ACS Style

Sawrikar, P. Service Organisations’ Cultural Competency When Working with Ethnic Minority Victims/Survivors of Child Sexual Abuse: Results from a Program Evaluation Study in Australia. Soc. Sci. 2020, 9, 152. https://doi.org/10.3390/socsci9090152

AMA Style

Sawrikar P. Service Organisations’ Cultural Competency When Working with Ethnic Minority Victims/Survivors of Child Sexual Abuse: Results from a Program Evaluation Study in Australia. Social Sciences. 2020; 9(9):152. https://doi.org/10.3390/socsci9090152

Chicago/Turabian Style

Sawrikar, Pooja. 2020. "Service Organisations’ Cultural Competency When Working with Ethnic Minority Victims/Survivors of Child Sexual Abuse: Results from a Program Evaluation Study in Australia" Social Sciences 9, no. 9: 152. https://doi.org/10.3390/socsci9090152

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