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Article

Identification of the Criteria for Building Maintenance Decisions in Facility Management: First Step to Developing a Multi-Criteria Decision-Making Approach

1
Department of Civil and Environmental Engineering, Colorado State University, Fort Collins, CO 80523, USA
2
Department of Construction Management, Colorado State University, Fort Collins, CO 80523, USA
*
Author to whom correspondence should be addressed.
Buildings 2020, 10(9), 166; https://doi.org/10.3390/buildings10090166
Received: 30 July 2020 / Revised: 4 September 2020 / Accepted: 15 September 2020 / Published: 17 September 2020
Building maintenance is a fundamental practice in facility management, which supports the longevity of a building. Increasing costs of maintenance practices is a challenge for facility management professionals. Given that, building maintenance decisions often comprise complex and conflicting criteria. The primary purpose of this study is to develop and rank a set of criteria needed for constructing a multi-criteria decision-making model for use in building maintenance processes. This study also has an exploratory aspect and tries to establish the decision-making and condition assessment practices currently used in facility management. To do so, a literature review was conducted to reveal the significant criteria for building maintenance decision-making processes. Moreover, the results of a nationwide survey conducted with the members of two globally recognized facility management organizations were utilized. Identified criteria address a gap in facilities management research, i.e., the lack of comprehensive criteria in building maintenance decision-making, and can be used for the development of a multi-criteria decision-making model for use in building maintenance processes. Furthermore, the results of this study can help establish the current status of decision-making and condition assessment practices in facility management. View Full-Text
Keywords: facility management; building maintenance; decision-making criteria; multi-criteria decision-making facility management; building maintenance; decision-making criteria; multi-criteria decision-making
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MDPI and ACS Style

Besiktepe, D.; Ozbek, M.E.; Atadero, R.A. Identification of the Criteria for Building Maintenance Decisions in Facility Management: First Step to Developing a Multi-Criteria Decision-Making Approach. Buildings 2020, 10, 166. https://doi.org/10.3390/buildings10090166

AMA Style

Besiktepe D, Ozbek ME, Atadero RA. Identification of the Criteria for Building Maintenance Decisions in Facility Management: First Step to Developing a Multi-Criteria Decision-Making Approach. Buildings. 2020; 10(9):166. https://doi.org/10.3390/buildings10090166

Chicago/Turabian Style

Besiktepe, Deniz, Mehmet E. Ozbek, and Rebecca A. Atadero 2020. "Identification of the Criteria for Building Maintenance Decisions in Facility Management: First Step to Developing a Multi-Criteria Decision-Making Approach" Buildings 10, no. 9: 166. https://doi.org/10.3390/buildings10090166

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