1. Introduction
Persons with disabilities are known to face challenges in leading meaningful lives because of a lack of adequate and targeted support that enables them to exercise their human right to self-determination and equality. Several international agencies have confirmed that the provision of appropriate support is a key enabler for a large number of persons with disabilities who are struggling to live self-determined lives, but the need for support for most remains largely unmet [
1,
2]. To ensure countries uphold their rights, the United Nations adopted the Convention on the Rights of Persons with Disabilities (UN CRPD), which is a legally binding human rights treaty that came into force in 2007. Therefore, States that ratify it are obliged to implement and uphold these rights in their countries. Article 19 of the UN CRPD calls upon the States to ensure that all persons with disabilities have equal right to live independently and participate effectively in their communities. To realise this right, it stresses on the need for them to access a range of support services in their community [
2]. Article 28 links support services to social protection and requiring countries to make these available to persons with disabilities [
3].
There is no specific definition of support services. According to the special rapporteur on the rights of persons with disabilities, “support is the act of providing help or assistance to someone who requires it to carry out daily activities and participate in society” [
2] (p. 5). For persons with disabilities, it specifically includes a wide range of interventions that may be offered formally by paid service providers, or informally, primarily by their families and personal networks. It includes a range of options from personal assistance to community living support, communication support, respite care services, information and decision-making support, assistive devices and so forth [
2,
4,
5]. Formal support mechanisms are most often paid for by the government through public money and provided by contracting private service providers. Often a multi-disciplinary team including occupational therapists evaluates and suggest the support services required by an individual in a formal setup. However, globally, informal support provided voluntarily by family and friends is most prevalent [
4]. States at times in the absence of formal support systems may also pay informal support providers through mechanisms such as caregivers’ allowances.
The UN CRPD itself does not prescribe any model for providing support services, but provides overarching principles for delivering them, stating that all persons with disabilities must have “equal access to, and equal choice of, and control over support services that respect their inherent dignity and individual autonomy and aim to achieve effective participation and inclusion in society” [
5] (p. 10). Thus, the overarching principles look at
access and
choice and control as key elements for providing support services. To assess how different countries address these key principles, this paper investigates the question: “How successfully have the national legislative frameworks for support services operationalised the UN CRPD?” The focus of this research is on personal assistance services required for persons with disabilities for activities of daily living and mobility. The research looks at four countries in Asia, namely India, Nepal, the Philippines, and the Republic of Korea (South Korea).
Disability Theory
To operationalise the rights-based principles of the UN CRPD, countries need to adopt these into their national legislative frameworks. Implementing social policies relating to support services have a strong link to how countries define and address disability [
6,
7,
8]. Disability defined in the medical model focuses more on the impairment and interventions are more focused on fixing the impairment which is seen as a problem. Therefore, social policies designed in the medical model will be more attuned towards interventions related to medical and rehabilitation care and eligibility may focus on the extent of impairment without considering aspects like gender, environment, and social differences people live in [
6]. The social model in contrast considers disability not as a personal attribute but as a social construct and thus, does not consider the impairment but the barriers in society that handicap a person with disabilities [
9]. Social policies based on the social model focus on removing barriers to the participation of persons with disabilities [
6,
9].
The International Classification of Functioning (ICF) presented by the World Health Organisation (WHO) brings together the medical and the social models of disability in areas of health by considering a biological, individual and social perspective [
6,
10]. Disability according to ICF begins with the health condition of the person that results in an impairment followed by functional limitations and restriction in participation in a given context. The ICF is designed to be a model and classification system for assessing functioning of a person with disabilities [
11]. Functioning covers body functions and structures, activities, and participation, and disability includes impairments, activity limitations, and participation restrictions [
6,
10]. The ICF is mostly used for normative applications and does not address aspects of equality and justice [
11].
This research uses the capability approach (CA) as the analytical framework as it encompasses and also goes beyond the existing models of disability. It links closely to the ICF as functioning is integral to the CA, but additionally looks at the impact of the individuals’ functions and the choices they have in using their functioning in a manner that allows them to lead a self-determined life, thus offering a political–theoretical account of equality and justice [
6,
11]. The CA changes the focus of policy to one that enhances the functioning and capabilities of the individual to achieve freedom to lead a life of one’s choice [
8]. It goes beyond the medical model, by considering an impairment as one of the aspects of a human diversity [
6,
11]. It also goes beyond the social model by focusing not only on external barriers but considering both external and internal barriers individuals with disabilities experience and the opportunities that they have to overcome these barriers [
6,
8].
The analytical framework used influences the manner in which social justice is defined, including the distributive mechanism of the country that determines how inequality is seen and compensated [
12]. In this regard, the CA opposes the existing welfare approach, which most of the reviewed countries follow by looking at social equality in terms of
primary goods, such as resources, income and wealth. Sen (2009) suggests that
these are not the appropriate indicators to consider equality when comparing the quality of life or standard of living. According to him, considering income or wealth as indicators falls short of addressing human diversity by ignoring that some individuals, especially those with disabilities, may require more resources to attain the same standard of living [
12]. In contrast, Sen (1999, 2009) and other proponents of the CA propose an alternative way of looking at equality, which is based on the
opportunities and
freedom individuals have, to choose from and lead a life they value [
12,
13].
The CA is considered appropriate for this study because it regards the support available to individuals with disabilities as being important for them to benefit equally from the opportunities available, and thus looks at the provision of support as a matter of justice contributing to equalisation of opportunities [
14]. Specific to this paper, elaborating on
access,
choice and
control of support services, we theorise
policy eligibility to define the aspect of
access to support services. The notion of
agency is used for examining the
choice and
control that support service policies offer. Additionally, the role of the family in the delivery of support services influences
choice and
control, and has also been theorised using CA in the next section.
3. Results
The following section provides a review of the primary legislation for support services for persons with disabilities in the four countries, based on the indicators presented in
Table 1.
3.1. Eligibility
First, the four-country legislations reviewed adopt similar approaches to describing a person with disabilities. The disability acts in India and the Philippines have adopted the definition from the convention and have the same definitions of a person with disabilities—“person with long-term physical, mental, intellectual or sensory impairment which, in interaction with barriers, hinders his full and effective participation in society equally with others” [
23] (p. 3); [
28] (p. 1). In Nepal, the Act Relating to the Rights of Persons with Disabilities, 2074, 2017 defines a person with disability as “a person who has long-term physical, mental, intellectual or sensory disability or functional impairments or existing barriers that may hinder his or her full and effective participation in social life on an equal basis with others” [
25] (p. 1). For implementing this broad definition of disability, India, Nepal and the Philippines provide a more medical definition or list of the impairments that supplement the definition. South Korea defines persons with disabilities as “those who are considerably restricted in their daily and social life for a long period of time due to their physical or mental disabilities” [
29] (p. 1) and categorises disability into 15 different impairments [
31].
Policies in all four countries apply an additional layer of qualifying criteria for eligibility for support services. In India, according to the RPDA 2016, persons requiring
high support are eligible.
High support is defined as “an intensive support, physical, psychological and otherwise, which may be required by a person with benchmark disability for daily activities, to take independent and informed decisions to access facilities and participating in all areas of life including education, employment, family and community life and treatment and therapy” [
23] (p. 3). Benchmark disability considers “persons suffering from not less than 40% disability” [
23] (p. 3). In Nepal, the ARRPD, 2017 also defines
helpless people with disabilities who are eligible for government support as “a person with disability who does not have any property or family member or guardian to attend, care and serve him or her or who cannot earn their living by way of self-employment” [
25] (p. 1). The Philippines provides support to
marginalised disabled persons, who are defined as “persons who lack access to rehabilitative services and opportunities to be able to participate fully in socio-economic activities and who have no means of livelihood or whose incomes fall below the poverty threshold” [
26] (p. 3). In South Korea, only “persons with serious disabilities of a degree equal to or more severe than the degree of disability prescribed by Presidential Decree, who have difficulty in leading daily and social lives by themselves” [
30] (p. 2) are considered eligible to access support services. Other than the severity of the disability, South Korea also considers the standard of living of the family and levels of financial support. While calculating the cost of supports to the person with disabilities, the family’s standard of living is considered.
All countries require a certificate or an identity card verifying a person with disabilities, which is a primary requirement to access support services offered by the government. In India, a disability certificate can be obtained from a certifying authority competent to issue it. The Gazette of India: Extraordinary Part II—Sec.3 (ii) issued in 2018 provides the guidelines for the assessment of various disabilities under the RPDA, 2016. It requires the person with disabilities to undergo a clinical examination by a medical doctor. In Nepal the certificate is given based on four classes: profound, severe, moderate and mild [
14]. These classes are defined based on the functioning of the person to undertake daily activities and participate in social activities. The certificate can be obtained from the local level ward officer who issues it if the disability is visible, and only where the disability is not visible, is a medical examination required [
25]. The Philippines depends on the Department of Health to evaluate persons with disabilities and a disability identification card is issued only after undergoing a medical evaluation [
32]. In South Korea, the severity of a person’s disabilities is graded from 1 to 6 degrees of impairment through medical evaluation.
To summarise, the eligibility mechanisms, all countries have two levels of evaluation: first, identifying who is legally a person with disabilities, since the services are offered through the government-aided system are only available to them. The definition of a person with disabilities in the legislative frameworks are broad, considering not just the impairment but also other internal and external factors that influence the functioning of the individual. However, the evaluation processes continue to look at the severity and type of impairment with a medical evaluation process that focuses solely on the impairment and requires a medical practitioner to undertake it. Therefore, the first level of evaluation is only concerned with the medical diagnosis, and the multi-dimensional definition of disability that is adopted in the law does not make a significant impact on the ground. Second, an extra definition is adopted by the four countries, potentially expanding the scope of the eligibility criteria for accessing support services. For instance, the definition of high support needs in India expands the eligibility criteria to consider social and environmental factors. In the Philippines, the definition of marginalised persons with disabilities considers the presence of a family as an additional criterion. The definition of helpless persons with disabilities from Nepal focuses on income, while South Korea considers the severity of impairment and the family’s standard of living as an additional criterion. The additional definitions adopted, however, do not address the multidimensional factors that individuals encounter.
3.2. Agency
The first indicator suggests that, except for South Korea, none of the four countries have drafted specific legislation concerning support services, but rely on sections of general disability acts when addressing support services. Hence, support services fall under a broader scope of the act, as provision of rights and benefits at large. In India, Chapter 7 of the RPDA 2016 Act explains the process for providing support to persons with
high support needs so that they can live and participate in all spheres of life [
23]. In Nepal, the purpose of the ARRPD 2017 is to uphold the rights of persons with disabilities to live in the community and elaborates “the persons with disabilities shall have the right to obtain assistive materials and community assistance in order to earn the living respectfully” [
25] (p.6). The RA 7277 of the Philippines is also a general disability act. Chapter 4 of this act focuses on
auxiliary social services and describes the different types of support that can be offered. It is aimed at “ensuring that marginalised persons are provided with the necessary auxiliary services that will restore their social functioning and participation in community affairs” [
26] (p. 8). Similar to the legislation drafted in South Korea, the range of
auxiliary social services prescribed in the act are aimed at community participation and on maximising the social functions of persons with disabilities. The purpose of South Korea’s Act on Activity Assistance Services for Persons with Disabilities is to “raise the quality of life of persons with disabilities by assisting persons with disabilities to live with self-reliance and lift the burden on their families through providing activity support allowance for persons with disabilities” [
30] (2011, p. 1).
The range and options of support services available that directly impact the choices that persons with disabilities have to lead self-determined lives [
26]. However, most countries have very limited options in terms of the support offered. In India, the act does not specify any particular type of support that should be offered, but leaves it open, stating that an eligible person may receive support “subject to relevant schemes and orders of the appropriate Government in this behalf” [
23] (p. 14). According to the act, access to support is subject to relevant schemes, without any certainty in terms of when, what and how support services will be provided. In Nepal, the ARRPD 2017 also does not provide a list of the services that may be offered to persons with disabilities [
25]. In the Philippines there is a wider range of services that are offered, including the provision of prosthetic devices, communication skills training, mobility training, and training in enhancing daily living capabilities [
26]. Most of the services offered are rehabilitative and may not be available in the long term. In South Korea, the act offers a wide range of support services, including bathing, nursing, and night-time support. Support may also be provided in their home. The person with disabilities receives a coupon from the authorities to buy the support required; these coupons can be used to obtain services from different government-recognised, service-providing organisations [
30], giving some choice and control to the person with disabilities in terms of who supports them. However, there is a top limit to the hours of support available in a month, after which they have to pay the full cost of support or manage unsupported.
In India, the act states that persons requiring
high support must request assistance by making an application to an authority who should then forward this request to an assessment board who decides whether the need for support is genuine, and the form and nature in which it is delivered [
23]. In Nepal, government support is available to
homeless persons with disabilities and there is no evaluation process elaborated, except by visual confirmation [
25]. In the Philippines, all services, except for substitute family care, are provided at the municipal and city government levels. The responsibility for providing services lies with the mayor, who appoints a social worker from the Department of Social Welfare and Development for effective implementation. The social worker and their team work closely with persons with disabilities and their families in the community [
26]. In South Korea, to access support services, persons seeking it have to make an application, which is evaluated by the Entitlement Deliberation Committee [
30]. The persons with disabilities or their families are not a part of the committee, and therefore do not have a say.
To summarise, the level of agency that persons with disabilities are able to exercise, is closely related to the eligibility criteria and the evaluation process for getting support services. Of the four countries reviewed, only South Korea has an act that addresses support services, while the rest address support services as a part of the main disability rights legislation. Having a separate Act has an impact on the amount of support available to persons with disabilities and the way it is provided, which increases agency of persons with disabilities. As was evident from the secondary level definition of eligibility, countries that look at support services as a part of the main disability legislation, consider them only as a social security measure. However, in South Korea the separate act addressing support services considered support services as a pre-requisite for all persons with disabilities. They offer a greater range of services, and the buying power to the persons with disabilities through vouchers. This increases the choice and control they have over the support services they access. However, even in South Korea the evaluation to decide which support to grant does not include persons with disabilities, thereby reducing the control they have.
3.3. Role of the Family
The support offered in the four countries is closely linked to the family of the person with disabilities, regardless of their age. This was investigated using two indicators. First, for those with families, the family income or the standard of living is important when eligibility for support is being assessed. Those without a family are most likely to be supported in an institution-like set-up. In India, the RPDA 2016 does not hold the family responsible for person with disabilities. However, it recognises the importance of families in terms of the provision of care and support. This act also requires creation of facilities for those without families. In Nepal, the ARRPD 2017 puts a specific legal obligation on the family to provide support in education and for hospital visits. It also requires the local government to impart training to the family members in providing care to the family member with disabilities. Similarly, South Korea identifies family members as “person(s) obligated to support persons with disabilities” [
30] (p. 1). These countries thus impose a legal duty on the family. However, in the Philippines and South Korea, the family, together with the government and NGOs, shares the responsibility of ensuring that persons with disabilities can live as independently as possible. They do this by providing support in the community [
26,
33].
In the Philippines, the range of services provided, addresses family needs such as developing the capacity of the family to support the family member with disabilities and providing after-care services that enable persons with disabilities to settle into their family and community after returning home from institutional care [
26]. South Korean legislation illustrates the need for the governments and agencies involved in providing care and support to lift the
burden of care from the family. The act requires “lifting the burden on their families through prescribing matters concerning an activity support allowance for persons with disabilities” [
30] (p. 1). Adults with disabilities should be able to build lives of their own, where they have the choice of whether they would like to live independently or be with their families.
The second indicator looks at whether the extra expenses related to disability are addressed by the legislative document. Living with a disability may place an additional economic demand on persons with disabilities and their families. Therefore, examining the impact of such disability-related extra costs is important. All four countries reviewed recognise that there are extra costs related to disability, but they address these in different ways. The act in India makes provisions for paying a caregiver allowance to the person with
high support needs. This is a social security measure that can also be given to family caregivers. The National Policy for Persons with Disabilities (2006) in India also recognises that persons with disabilities, their families, and caregivers may “incur substantial additional expenditure for facilitating activities of daily living, medical care, transportation, assistive devices, etc.…” [
24] (p. 7). It discusses the possibility of offering tax exemptions to them and their family members, and it also makes provision for a disability pension. The ARRDP 2017 in Nepal offers no support to the family, except for the training mentioned earlier. In the Philippines, a 20 per cent discount is offered to persons with disabilities on many public services. Persons caring for and living with them are offered Income Tax exemptions [
27]. In South Korea, public enterprises are required to “endeavour to lighten the economic burden of the disabled and other persons supporting such disabled persons” by cutting taxes and reducing fees for public facilities. The AAASPWD, 2011 requires the government to raise funds on an annual basis to assist persons with disabilities to be more self-reliant, and to reduce the pressure of care and support on the families [
30].
In summary, the legislative frameworks look at the family as being responsible for the well-being of the adult family member with disabilities. As a result of not having an option, such an arrangement can not only encumber the family but also compromise on the agency of both the adults with disabilities and their family members. In South Korea, although a wide range of services are provided by the government, the family is supposed to be responsible, irrespective of their age or the age of the family member with disabilities. Putting an obligation on the community as is done in the Philippines may foster their inclusion in community life, as the community at large becomes responsible for the well-being and inclusion of persons with disabilities. Moreover, while the four countries recognise disability-related extra costs, these are considered as pertaining to the family and not of the person with disabilities. That leaves them largely dependent on their family, making it difficult for them to become independent or self-reliant.
4. Discussion
This research looks at how the legislative frameworks are operationalising support services for persons with disabilities using a framework based on the CA. The research was limited to investigating the primary legislations in India, the Philippines, Nepal and South Korea. The investigation revealed a variation in the level of compliance and varying degrees of success in terms of ensuring access, choice and control. While none of the four countries fully comply with all the indicators used, there are elements in compliance that may be seen as good examples. For instance, the definition of disability in all countries is according to the convention; in South Korea, support services are recognised as a pre-requisite for participation, and a specific act has been enforced to provide these. Moreover, not all countries consider the family to assume the legal responsibility for the adult family member with disabilities. Some countries also recognise the responsibility of the community in ensuring inclusion of persons with disabilities.
Of the four countries the support services legislation in South Korea seems most compliant with the UN CRPD. A simplistic answer for this difference may be that they are a high-income country and therefore have more funding to provide support services, but investigating deeper highlights other factors. To begin, the purpose of the act on support services is to enable persons with disabilities to live more independently which is not so in the other countries. As a result, in South Korea support services are seen as a right for all persons with severe disabilities to have access to and not limited to those living in poverty or without a family like in the other three countries. They use a sliding scale based on family income to decide the share of the support service cost that eligible persons with disabilities must contribute, thus making everyone with a certain severity of disability eligible. A benefit of not poverty-targeting support services can be a higher demand for them that allows countries like South Korea to offer a wide range of services to meet individual requirements.
The UN CRPD proposes that access to support services is a matter of right and it cannot be limited to being a social security measure available to only certain persons with disabilities [
1], which is reiterated by the CA Terzi (2009) [
14]. The CA, suggests looking at the personal characteristics of the individual to convert resources into valuable ends when deciding the support service offered to individuals. [
12,
14]. A limitation of considering support services only for those living below the poverty threshold like in India, Nepal and the Philippines, is that it recognises only some selected needs of persons with disabilities and offers predefined solutions based on this understanding [
7]. This conflicts with the need to develop support that is tailored to individual requirements, an approach that allows persons with disabilities to live with dignity and to exercise autonomy as is required by the CRPD [
1]. It also restricts the development of community support services as the demand is for only some predefines services.
The eligibility in most government systems for offering aid focuses on targeting resources towards fixing the impairments, as in the medical model, or removing specific barriers from the environment, as in the social model. These, however, do not take into account the families of persons with disabilities who are in caregiving roles. Alternatively, according to the CA, the distribution system must be based on the equalisation of opportunities and recognise the principle of agency, which implies offering individualised support that enables persons with disabilities to lead self-determined lives and increase the choice and control that they have [
8,
12,
18]. However, changing the country’s traditional eligibility policies and practices is difficult. The existing eligibility policies largely focus on compensating for loss of work, whereas strategies that address and compensate the
conversion handicaps that persons with disabilities encounter while accessing equal opportunities for equal wages is required. This calls for a radical shift in thinking and practice.
Making such intrinsic changes may not be easy for several reasons. First, since disabled persons are a heterogeneous group, their support requirements are diverse, and a one-size-fits-all approach will not work. Second, persons with disabilities and their families are rarely able to afford to pay for formal support services especially when there is no government action to develop, subside or monitor the support services in the community. As a result, there is inadequate demand for it. Third, traditionally formal support systems are not well recognised in most countries and the family is expected to support the family member with a disability as is seen also in the review of the country legislations. Such a traditional way of thinking and lack of spending power to pay for formal support services discourages the development of support services.
Elaborating further, there are multiple outcomes of making the families responsible to provide support to the disabled family member. First, in a more positive light, such a system ensures that persons with disabilities are looked after, especially in countries where support services are underdeveloped and the economic situation of the country may not make it easy for the government to develop these. Second, though not as positive, by putting all responsibility of care and support on the family, the government is putting an undue financial, physical and social burden on the family, as has been elaborated extensively in other literature [
4,
21]. Finally, there is research suggesting that mandating families to look after the member with disabilities may make it difficult for both the person with disabilities and their family to have any choice or control of their life [
4,
34] and also discourage developing alternate support system [
7].
Though legislations make families responsible for the family members with disabilities, they have started recognising the importance of the family in supporting the member with a disability to overcome their
conversion handicap [
12]. This is evident as the legislations are addressing training to the families in supporting persons with disabilities, and in some countries, offering a caregiver’s allowance that may be useful in providing compensation for extra disability-related costs incurred by these families including the loss of income. Some countries also offer incentives such as social security benefits, pension schemes, concessions, and tax benefits as compensation. While such systems are important in the present set-up for families to have incentives and monetary support to assume the role of primary support providers, in the long run, these do not address the support requirements of the person with disabilities or develop alternate support options in the country [
2,
5]. Moreover, support for the family cannot to be considered a substitute for the support for the person with disabilities [
2].
Another aspect to consider while offering compensation for the family or the person with disabilities is to be mindful of how these resources are distributed within the family and the control persons with disabilities have over it. For instance, according to CA, persons with disabilities may often receive much fewer benefits as compared to non-disabled family members, thus not addressing the differences in the standard of living of families with and without a family member with disabilities [
21]. Kelly [
35], however, points out that such grants may be the only regular family income in many cases, and therefore, if targeted for persons with disabilities rather than the family, can promote interdependence within the household, with persons with disabilities supporting the family financially in return for care.
These countries continue with the idea that support services are about being cared for, which enables the person with disabilities to survive but does not guarantee any personal autonomy. Traditionally, this role is fulfilled by the family, irrespective of the age. Such an approach reduces persons with disabilities to being passive recipient of
care or a
burden on the family, rather than right holders where support is a pre-requisite for equal participation [
2]. Such a perspective on the one hand limits the range of support services offered, leaving persons with disabilities with no choice and control. Additionally, on the other hand, since the family is responsible for providing care, the absence of alternate mechanisms leaves them without any choice or control. According to Lang (2009), in developing countries, since ideologically economic and social policies are based on the notion of charity and welfare, bringing radical shifts may raise challenges in making changes in the legislative framework and in the way it is implemented [
36]. This is true even when we look at policies for support services where making them compliant with the CRPD remains a challenge, because it is not easy for countries to make radical changes in their existing and established systems which focus on providing
care and reducing the
burden of the family. Such perspectives reinforce the existing negative perception of disability, preventing persons with disabilities, their families and the community from demanding change [
37]. While support services are linked with social security also in the UN CRPD, such services are a right, and therefore need to be viewed from a wider frame than addressing them only as a targeted social security measure for the poor.