Multi-Level Stakeholder Perspectives on Determinants of Point of Care Ultrasound Implementation in a US Academic Medical Center
Abstract
:1. Introduction
2. Materials and Methods
2.1. Study Design
2.2. Conceptual Framework
2.3. Study Sample and Setting
2.4. Data Collection
2.5. Data Analysis
3. Results
3.1. Themes
3.1.1. Theme 1: Clinical Impact
3.1.2. Potential for Both Clinical Benefit and Harm
3.1.3. Patient and Physician Experience Related to POCUS Use
3.1.4. Theme 2: Efficiency
3.1.5. Theme 3: Cost
4. Discussion
Limitations and Future Directions
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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PRISM Contextual Domains | Sub-Domains |
---|---|
External Environment | Resources Guidelines (Evidence) |
Internal Environment Setting | |
Organizational Characteristics | Clinician Characteristics Hospital Characteristics |
Organizational Perspectives | Clinician Values and Perspectives System Values and Perspectives |
Implementation and Sustainability Infrastructure | Workflow (ultrasound equipment availability, information technology infrastructure) Training Credentialing/Quality Assurance Financial Impact |
Stakeholder | Number of Interviewees (n = 31) |
---|---|
Clinicians (n = 19) | |
Hospitalists | 12 |
Subspecialists | 7 |
Hospital Leaders (n = 7) | |
Hospital Medicine Clinical Leader | 1 |
Quality and Safety Leaders | 2 |
Clinical Operations Leaders | 3 |
POCUS Committee Leader | 1 |
Hospital Administrators (n = 2) | |
Hospital Medicine Administrator | 1 |
Radiography Administrator | 1 |
Support Staff (n = 3) | |
Information Technologists | 2 |
Radiography Technician | 1 |
Themes | PRISM Domain | Subthemes by Level of Stakeholder Adoption | |
---|---|---|---|
Clinician Level | System Level | ||
Clinical Impact | Internal Environment: Organizational values and perspectives |
|
|
Efficiency |
|
| |
|
| ||
Cost | External Environment: Resources, Policy Internal Environment: Implementation and sustainability infrastructure | --- |
|
Internal Environment: Organizational characteristics | --- |
|
Themes and Subthemes | Quotation |
---|---|
Clinical Impact | |
POCUS has the potential for clinical benefit but also patient harm if quality assurance policy and procedures are not in place. | Clinician A18: “I think people recognize that making real-time decisions is helpful for patients, because the quicker you can make a decision and effectively administer a treatment to them, the quicker they’re gonna respond, and so I think that’s the name of the game, because we all want to provide the best care for our patients in the most efficient way possible.” Clinician A28: “I think the main thing is that if you don’t do it well, and if you don’t have clear guidelines and clear training and then quality control and image review on the backside, then you run the risk of people using POCUS inappropriately or incorrectly interpreting what they’re seeing and then making the wrong decision and leading to harm. I think that’s the biggest downside in my view.” Hospital Leader G7: “I think they wanted to make sure that ultrasound wasn’t being used haphazardly for clinical diagnostic purposes, and that we as a community of faculty had the highest level of quality.” |
POCUS has the potential to enhance the patient and clinician experience which is valued by the hospital system | Clinician A15: “Bringing people to the bedside is really helpful, and I think the patients really like it. They get to talk to the person who’s doing the POCUS, they get to see the images with them, and they get to learn, which, they have all said—I’ve just had positive experiences with my patients who had POCUS done.” Hospital Leader G2: “Anything that would help the patient’s experience. Maybe in this example, they have a bedside study instead of having to go to and fro to radiology, that might be avoided and that sort of thing.” |
Efficiency | |
Learning Curve | Clinician A5: “I think just attitude, I guess willingness because it’s one more thing. It takes time. It adds to the busy day. It’s awkward and a little bit stressful for us until you get—getting good and getting fast at it, You have to be excited enough to work through those, climb the learning curve, invest the time and the effort to do it.” |
Clinical Volume | Clinician A8: “Time definitely plays a role. There are definitely days where—there’s certain patients that I will ultrasound no matter what because I feel like I need to for their clinical care, and then there are some patients where I’m like, I think this might help, and I’m curious to see what it looks like, but it’s not as necessary, and so on busier—really busy days, I just may not get to it. That can definitely influence it, if we’re having a really crazy day.” |
Length of Stay | Hospital Leader G2: “as you know our issues with capacity, anything that can show to help with that. Then in the end, length of stay also of course, affects money because that bed’s being taken up by somebody else.” |
Cost | |
High-value Care | Clinician A27: “If you take the overall view of value in terms of quality, safety, and experience, for all the good things that promote value, I think point-of-care lung ultrasound for sure ticks the experience bucket because patients really like it. I think providers like it. In terms of safety, as long as it doesn’t harm patients and reduces radiation risk from other modalities, I think it helps there. In terms of quality, if it’s evidence-based and you can make better, faster clinical decisions, then I think it has a potential there. In terms of the cost for the health system, it’s significantly less expensive than a CT scan. It’s probably less expensive than chest X-rays because that comes with people and radiologists and all these things. Again, the payment model dictates some of this, but I think it has the potential to be a high-value care implementation.” |
Financial Impact | Clinician F1: “If you equate it to financial monetary stuff, that’s the only way you can get anything in medicine approved these days. That’s not me being cynical. That’s just real. You have to show it Reduces costs in some way.” |
Who will pay? | Hospital Leader G6: “Now you could argue it’s standard of care, but it still doesn’t mean the hospital should pay for it. You can still ask the hospital, and they might pay for it, but they may say, ‘Look, I don’t pay for your stethoscope, do I? No so this is your deal. You pay for it.’” |
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Maw, A.M.; Morris, M.A.; Barnard, J.G.; Wilson, J.; Glasgow, R.E.; Huebschmann, A.G.; Soni, N.J.; Fleshner, M.; Kaufman, J.; Ho, P.M. Multi-Level Stakeholder Perspectives on Determinants of Point of Care Ultrasound Implementation in a US Academic Medical Center. Diagnostics 2021, 11, 1172. https://doi.org/10.3390/diagnostics11071172
Maw AM, Morris MA, Barnard JG, Wilson J, Glasgow RE, Huebschmann AG, Soni NJ, Fleshner M, Kaufman J, Ho PM. Multi-Level Stakeholder Perspectives on Determinants of Point of Care Ultrasound Implementation in a US Academic Medical Center. Diagnostics. 2021; 11(7):1172. https://doi.org/10.3390/diagnostics11071172
Chicago/Turabian StyleMaw, Anna M., Megan A. Morris, Juliana G. Barnard, Juliana Wilson, Russell E. Glasgow, Amy G. Huebschmann, Nilam J. Soni, Michelle Fleshner, John Kaufman, and P. Michael Ho. 2021. "Multi-Level Stakeholder Perspectives on Determinants of Point of Care Ultrasound Implementation in a US Academic Medical Center" Diagnostics 11, no. 7: 1172. https://doi.org/10.3390/diagnostics11071172
APA StyleMaw, A. M., Morris, M. A., Barnard, J. G., Wilson, J., Glasgow, R. E., Huebschmann, A. G., Soni, N. J., Fleshner, M., Kaufman, J., & Ho, P. M. (2021). Multi-Level Stakeholder Perspectives on Determinants of Point of Care Ultrasound Implementation in a US Academic Medical Center. Diagnostics, 11(7), 1172. https://doi.org/10.3390/diagnostics11071172