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Journal: Water, 2022
Volume: 14
Number: 674

Article: Automated Customer Complaint Processing for Water Utilities Based on Natural Language Processing—Case Study of a Dutch Water Utility
Authors: by Xin Tian, Ina Vertommen, Lydia Tsiami, Peter van Thienen and Sotirios Paraskevopoulos
Link: https://www.mdpi.com/2073-4441/14/4/674

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