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Journal: Sustainability, 2023
Volume: 15
Number: 15211

Article: The Impact of Customer Incivility and Its Consequences on Hotel Employees: Mediating Role of Employees’ Emotional Exhaustion
Authors: by Farrukh Shahzad, Shahab Ali, Iftikhar Hussain, Li Sun, Chunlei Wang and Fayyaz Ahmad
Link: https://www.mdpi.com/2071-1050/15/21/15211

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