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Sustainability
  • Article
  • Open Access

14 June 2023

Implementation and Use of Digital, Green and Sustainable Technologies in Internal and External Transport of Manufacturing Companies

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Department of Sustainable Mobility and Logistics, University North, Trg Žarka Dolinara 1, 48 000 Koprivnica, Croatia
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Faculty of Mechanical Engineering and Naval Architecture, University of Zagreb, Ivana Lučića 5, 10 000 Zagreb, Croatia
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Authors to whom correspondence should be addressed.
This article belongs to the Special Issue Digital Transformation in the Transport Sector: A Sustainable Approach

Abstract

The concept of Industry 5.0 provides a human-centered, sustainable, and resilient manufacturing system with a high emphasis on green technologies. This paper will examine the current use and perception of the green and digital technologies in the internal and external transport systems of Croatian manufacturing companies, relying on the continuous work of the authors in the field of local manufacturing industry development and digitalization. On a sample of 112 companies, statistical analysis of the results has shown that the greatest challenge in the digital technologies implementation is the unavailability of the technology on the market and employee resistance to change. The companies perceive benefits of renewable resource usage in internal transport in the rise in environmental awareness and increased flexibility, while the productivity increase and human safety improvement are the crucial reasons for the digitalization of internal transport in Croatian manufacturing companies. In external transport, the use of renewable energy sources is very rare, due to high price and low endurance of the vehicles, but the main reasons for its future possible implementation are environmental awareness, profitability, and sustainability. The majority of the companies in Croatia are still not familiar with Industry 4.0 or 5.0 concept but have shown a high interest for digital and green technology implementation to enable sustainable future development.

1. Introduction

After recognizing the challenges of implementation of Industry 4.0, the European Union presented the Industry 5.0 strategy to overcome the barriers and to place the European industry as the key driver in the economic and societal transitions [1]. The digital and green transitions with the introduction of Industry 5.0 concept remain imperative, now with a human worker placed again in the center of the system to improve efficiency and productivity with a special contribution to general society [2]. The implementation of digital technologies by Industry 4.0 standards implicated the removal of a physical worker from the production process, complete automatization of operations, and, therefore, a need for new skills and workplaces. This has created the most common barrier in Industry 4.0 implementation, which is the lack of human knowledge and skills to provide the transition and their capability to work in new positions of an Operator 4.0, included in control, optimization, and decision-making processes rather than manual work [3]. This has also created dissatisfaction among the workers as well as fear of job loss and inability to adapt to new technologies. Industry 4.0 elements (such as big data, advanced analytics, Internet of Things, cloud computing, augmented reality, autonomous robots, horizontal and vertical system integration, cognitive computing, or digital twin [4]) in the beginning were subject to availability and required a very high investment cost but, at the same time, they were needed to remain competitive on the market for production companies. The trend of high variability and fast customization of products required design of systems of high flexibility and modularity with unclear predictable benefits in the future [5]. Industry 5.0 focuses on developing a human-centered, sustainable, and resilient production system, which could answer the market demands and unpredictable local and global events in society that might occur and affect the production in a negative manner [6]. The sustainable system is encouraged to be achieved using green technologies by principles of circular economy, which also implies the use of the renewable energy resources in the production as well as a high degree of recycling and reuse of resources within the system [7]. Digital and green principles can be implemented in the logistics system, which is why the framework of Logistics 4.0 implies the use of wireless sensor networks, Internet of Things, automated guided vehicles, drones, cloud computing, big data, robotics and automation, or augmented reality to optimize the standard logistics activities [8]. Green logistics, on the other hand, can be described in terms of green office (reducing use of paper materials, increase in recycling of the waste, excess usage of water and electricity, and implementing environment-based training and activities), green inventory control and material handling (using barcode inventory systems and RIFD inventory systems, inventory wastage control, or automatic material handling systems), green warehouse (decreasing use of paper materials, water, and electricity, reusing of the reusable materials, reduction and management of warehouse wastage, or green recycling for warehouse waste materials), and green transport (using technologically advanced transport that emits low carbon dioxide, using alternative sources of energy, following green transport strategies, or promoting eco-driving training) [9].
In this paper, the focus will be placed on the implementation of Industry 5.0 elements in logistics activities in manufacturing companies, specifically in the internal (processes involved in moving materials or goods inside the plant and its warehouse) and external (processes involved in moving materials or goods outside of the plant towards the final customers) transportation processes [10]. This requires research of the current and potential human-centricity level, as well as the use of sustainable and green technologies in transition towards Industry 5.0 implementation.
Therefore, this research will be set to answer the following research questions:
RQ1: What are the biggest barriers to implementing green and digital technologies in the internal and external transportation systems of Croatian manufacturing companies?
RQ2: What is the perception of green and digital technologies implementation in internal and external transport of Croatian manufacturing companies?
RQ3: What is the perception of benefits and possibilities of implementing renewable energy resources in internal and external transportation of Croatian companies?

3. Research Design, Materials and Methods

The aim of this research was to examine the current state, potentials, and challenges in implementation of green Industry 4.0 or 5.0 technologies in internal and external transport processes of Croatian manufacturing companies. The implementation of both Industry 4.0 and its future development 5.0 will be examined, due to the previously conducted research in Croatia [65,66,67,68,69], which has shown that there is a low level of implementation of Industry 4.0 elements, along with the familiarity of companies with the concept. As Industry 4.0 remains better known and a longer known concept and Industry 5.0 includes all of the elements of 4.0, the familiarity and implementation of both concepts will be examined to make it clearer to the participants in the research. Therefore, a survey was created based on the most common green and digital elements of internal and external transport recognized from related works, explained in Section 2, and previous work by the authors [65,66,67,68].

3.1. Questionnaire

The target group of the research was Croatian manufacturing companies. The data were collected through an online questionnaire, structured in the Google Forms online application and sent to 952 active manufacturers with available contact. A total of 134 results were received. The majority of the participants are CEOs of the contacted companies but, also, the answers were received from logistics managers, project managers, R&D engineers, executive managers, and plant managers, which makes them reliable for the research. Answers from the positions of the secretary, finance, and sales manager were excluded from the research to provide accuracy of the results. Also, the questionnaires with fake and invalid responses were removed from the research, so, in total, 112 participants were reliable for the result analysis, which makes a total response rate of 11.76%.
The survey (available in Supplementary File S1) was structured to have four parts. In the first part, the basic information about the manufacturer was collected, such as the company size, years of active presence on the market, number of participant’s work experience years within the current company, and whether the green technologies and the use of renewable energy sources are part of the corporative brand and strategy. The second part of the survey was related to the current level of digitalization and general use of Industry 4.0/5.0 technologies. Familiarity with Industry 4.0/5.0, current level of digitalization within the company, challenges in the digitalization process, as well as the current use of green technologies, renewable energy sources, and interest for green technology implementation were examined. In the third part, the participants had to answer questions regarding digitalization and green technology implementation in internal transport, while, in the fourth part, the questions were based on green technologies’ implementation and digitalization in the activities of external transport. Besides that, safety and the influence of human workers on those activities were also examined, being related to the human-centricity of Industry 5.0 concept. Two types of questions were proposed to make results relatable to the previously conducted research found in the literature and described in Section 2 and the previous work by the authors [65,66,67,68]. Questions regarding the existence of green and digital elements in the company were proposed with predefined answers, while the evaluation of the current level of the digitalization and green principle use is proposed on a Likert scale (1–5) for the easier perception of the user [70]. Also, based on previous experience [65,66,67,68], the rankings were made simple for the user in terms of equal number of elements and rank numbers. The data were collected in March 2023, while the statistical analysis was provided by IBM SPSS v27 software.

3.2. Statistical Analysis

The data were analyzed with z-test, t-test (with Bonferroni correction), and the Pearson correlation coefficient.
A z-test [71] is used to determine whether two population means are different when the variances are known and the sample size is large (n > 30). A z-test is used in hypothesis testing to evaluate whether a finding or association is statistically significant or not. In particular, it tests whether two means are the same (the null hypothesis). A z-test can only be used if the population standard deviation is known and the sample size is 30 data points or larger. Otherwise, a t-test will be employed.
For null hypothesis H0: μ = μ0 vs. alternative hypothesis H1: μ ≠ μ0, a two-tailed test is used.
A t test [72] is a statistical test that is used to compare the means of two groups. It is used in hypothesis testing to determine whether two groups are different from one another. The 95% confidence interval is considered. This is the range of numbers within which the true difference in means will be 95% of the time.
The Bonferroni test is a type of multiple comparison test used in statistical analysis. When performing a hypothesis test with multiple comparisons, eventually, a result could occur that appears to demonstrate statistical significance in the dependent variable, even when there is none. The Bonferroni test is a statistical test used to reduce the incidence of a false positive. The Bonferroni test, also known as “Bonferroni correction” or “Bonferroni adjustment” suggests that the p-value for each test must be equal to its alpha divided by the number of tests performed.
The Pearson correlation coefficient (r) [73] is the most common way of measuring a linear correlation. It is a number between –1 and 1 that measures the strength and direction of the relationship between two variables.

4. Results

In the total of 112 participants, 43.75% are representatives of micro, 39.3% of small, 10.7% of medium, and 6.25% of large enterprises. The size of companies is defined by the Croatian law and the European Union directives. This is why, for the purposes of the future analysis and testing of the significant differences of the groups by size, large and medium enterprises will be examined as one group, while the other group will consist of small and micro enterprises. Regarding the years of the active presence of the company on the market, there are 9.82% of those present 1–5 years, 18.75% present 5–10 years, 19.64% present 10–20 years, and 51.76% present more than 20 years. For the future analysis, the results will be grouped into three categories: (1) up to 10 years, (2) 10–20 years, and (3) more than 20 years present on the market. The mean value of work experience within the company of a representative is 12.84, with a standard deviation (st.dev.) of 8.78 years. The participants will also be grouped according to their familiarity with Industry 4.0 and 5.0 concepts. There are 19% of those familiar with Industry 4.0, 4% familiar with Industry 5.0, 17% familiar with both Industry 4.0 and 5.0, while 60% are not familiar with Industry 4.0 or Industry 5.0. Participants will, therefore, be grouped into (1) those familiar with Industry 4.0 or 5.0 or both and (2) those who are not familiar with Industry 4.0 or Industry 5.0. In total, 70% of the participants claim that green technologies and use of renewable energy sources are part of their corporate brand and strategy and 30% do not. This is another group within which significant differences will be tested.

4.1. Green Technologies and Digitalization

The participants were asked if they had already implemented segments of Industry 4.0 or 5.0 within their company. Since previous research has shown that many were not familiar with those concepts, which, once again, was proven also in the current research, the “implementation of digital technologies” was added as part of the question, which is why 7.4% of those unfamiliar with Industry 4.0 or 5.0 stated that their company had implemented certain levels of digital technologies within the company. The results are shown in Figure 2.
Figure 2. Implementation of digital technologies in the company.
In total, only 27.7% of manufacturing companies in Croatia have implemented certain elements of Industry 4.0 or 5.0, within which 59.1% of them are familiar with Industry 4.0 or 5.0. The lowest rate of implementation is demonstrated by companies which are 10–20 years present on the market (18.2%), while the highest rate of implementation is present in medium and large companies (63.2%). Also, 35.9% of the companies have green technologies as part of their corporate strategy and their brand implemented certain digital technologies, compared to only 8.8% of those who do not have a tendency towards green technologies as corporate strategy. A significant difference was also proven by statistical analysis and noticed in the company size (p = 0.012) in the green tech group (p = 0.003) and familiarity with Industry 4.0/5.0 (p = 0.02).
The participants were asked to approximate the level of interest of their company in digitalization and the current level of digitalization. The results are shown in Figure 3.
Figure 3. Level of interest in digitalization and current level of digitalization.
The average grade of interest of companies in digitalization is 3.47 (where 1 is the lowest and 5 the highest level). Those without green corporate strategy (2.71) have the lowest average interest, while the highest is shown by medium and large enterprises (3.95). A significant difference is noticed in familiarity with Industry 4.0/5.0, p = 0.005. The average grade of personal approximation of the current level of digitalization within the company is 2.82, where the highest rate is shown by those with green tech strategy (3.0), while the lowest, again, by those without green tech strategy (2.41), with a significant difference proven by p = 0.005. A significant difference has been noticed in the group of company size between medium/large (3.42) and micro companies (2.63), p = 0.016.
The participants were asked to assess the challenges in the digitalization of the company on a scale 1 to 5, where 1 represents the biggest and 5 the smallest value of challenge. The challenges were too little time to develop new concepts (C1), unavailability of technologies on the market (C2), employee resistance to change (C3), high investment (C4), and lack of people with necessary knowledge and skills within the collective (C5) and they were defined by the previous research by the authors [65,66,67,68] and evidence from the literature (Section 2.6). The results are shown in Table 1.
Table 1. Challenges in digitalization.
The greatest challenge in digitalization in total is unavailability of the technologies on the market and employee resistance to change (2.88), followed by too little time to develop new concepts (2.91), while the least challenging proved to be the lack of people with necessary knowledge and skills (3.05). Among those familiar with Industry 4.0/5.0 concept, the greatest challenge perceived is the unavailability of technologies on the market (2.89), followed by the lack of knowledge and skills (2.95). Employee resistance to change is a highly perceived challenge in medium and large companies (2.47), as well in companies present up to 10 years on the market (2.72).
The average grade of use of green technologies (in which 1 represents no use of green technologies and 5 represents green technologies being an integral part of the processes) is 2.53, in which those with green technologies as corporate strategy have the highest grade of 2.99 and those without the lowest of 1.47. The results are shown in Figure 4.
Figure 4. Use of green technologies in the company.
Those familiar with Industry 4.0/5.0 have a higher tendency towards using green technologies (2.77) than those who are not familiar with it (2.37). Also, the highest tendency towards green technologies is present in small companies (2.64) and companies up to 10 years present on the market (2.75).
In total, 61.6% of companies do not use renewable energy sources, while 52.3% of small companies use some sort of renewable energy source in the company. The results are shown in Figure 5.
Figure 5. Use of renewable energy sources.
The most frequently used renewable energy source is sun energy (32.1%), while the least frequently used is hydrogen energy (0.9%). The average level of interest, where 1 represents the lowest and 5 the highest interest in renewable energy source implementation, is 3.48, while the highest interest (3.89) is shown by medium and large companies. The participants were asked to assess the level of interest in their company in renewable energy resource implementation, where 1 represents no interest and 5 a very high interest in implementation. The results are shown in Figure 6.
Figure 6. Level of interest in renewable energy source implementation.
The overall interest is 3.48, while medium and large enterprises have the highest rate of interest of 3.89. Those without green corporate strategy rated the lowest interest, with an average of 2.65, while those with green corporate strategy rated 3.85, where a significant difference is noticed.

4.2. Green and Digital Internal Transport

In the second section, methods of internal transport were examined, the level of their digitization, the use of green technologies, human influence and safety, and perceived benefits and challenges of digital and green technologies. The overall results of internal transport methods are shown in Figure 7.
Figure 7. Internal transport methods used in the companies.
The majority of companies (71.4%) use manual transport of human workers, while 66% use forklifts in internal transport. The largest percentage of usage of advanced automatized transport systems is noticed in medium and large enterprises (10.5%). A similar percentage of 9.4% of companies present up to 10 years use advanced automatized transport systems, unlike only 3.4% of companies present more than 20 years on the market. Those familiar with Industry 4.0 have a lower rate (68.2%) of human transport, compared to those who are not familiar with it (73.5%). Medium and large companies have the highest rate of forklift usage (89.5%). In total, 49% of micro companies use forklifts, as well as 75% of small companies, which constitutes a significant difference between small and large companies compared to micro companies (p = 0.03, p = 0.007).
Most of the companies (53.7%) use electricity as internal transport drive, as shown in Figure 8. Medium and large companies are leaders in the use of electric drive (78.9%). The second most used drive is diesel (37% in total), while companies with 10–20 years of presence on the market use diesel and electricity equally. Medium and large companies prefer gas over diesel (42.1% and 31.6%), while there were no significant differences noticed between those with green technologies as corporate strategies and those without.
Figure 8. Internal transport drive.
Next, the participants were asked to rate the need for automatization and digitalization of internal transport on a Likert scale (1–5, with 1 meaning that automatization and digitalization is not needed and 5 that it is extremely needed). They were also asked to rate how much energy price changes affect the final product price (1—minimally; 5—extremely) and rate the need for replacement of existing energy sources with renewable ones (1—not needed; 5—extremely needed). The results are shown in Figure 9.
Figure 9. Digital and green technologies in internal transport.
In total, the average need for automatization and digitalization of internal transport is rated with 2.64. The highest interest in digitalization is present in medium and large companies (3.58) and the lowest, 2.09, in companies without green technologies in corporate strategy. Therefore, a significant difference has been noticed among the groups regarding the company size, where middle and large companies differ from micro and small companies (p = 0.007, p = 0.16), and, also, among those with green technologies as corporate strategy (p = 0.004).
The average influence of rate of energy price towards the final product is 3.40, the highest in medium and large companies (4.0), and the lowest again in companies without green strategy (2.88), where a significant difference in the group has been noticed (3.63; p = 0.002). The average need for the transition towards renewable energy sources is rated with 2.98, with the highest among medium and large companies (3.58) and the lowest in those without green strategy (2.24), where, as expected, a significant difference within the group has been noticed (p = 0).
The average influence of the human in internal transport is rated with 4.03, with 1 meaning that the process is not dependable on the human and 5 meaning that the process is entirely dependent on the human. There are no significant differences between the groups noticed, with the minimal value of 3.64 (10–20 years) and the highest value of 4.22 (more than 20 years). Additionally, the safety of a worker within the facility has been rated highly, with an average grade of 4.08, while the level of the workers’ awareness of safety is rated with 4.02, with no significant differences within the groups. The occupational safety methods (fenced areas for movement and operation of machines—O1; other—O2; market places of movement and operations of the machines—O3; sensors for stopping the machine in case of emergency—O4; protective footwear—O5; protective clothing—O6) in internal transport are shown in Table 2. The occupational safety methods were defined by the previous research by the authors [65,66,67,68] and evidence from the literature (Section 2.6).
Table 2. Occupational safety methods.
The most frequently used occupational safety method is protective clothing (87.5%), while the least frequently used are sensors for stopping the machine in case of emergency (25.9%). A significant difference was noticed in the use of sensors between medium/large and micro companies (p = 0.024). Furthermore, in the green technologies as corporate strategy group, significant differences have been noticed in the use of fenced areas for movement and operation of machines and marked places of movement and operation of machines (p = 0; p = 0.001).
The levels of resource recycling are shown in Figure 10.
Figure 10. Level of resource recycling.
The average level of resource recycling is 3.40 (1—extremely low; 5—extremely high), where the lowest rate is present in companies without green strategy, 2.85 (with a significant difference noticed in the group, p = 0.001), and the highest in medium and large companies (3.74). On the other hand, the monitoring of energy efficiency within the company is rated relatively low, with an average grade of 2.48 (1—extremely low; 5—extremely high), with no significant differences among the groups and the maximum average value of 2.78 in companies present up to 10 years on the market.
The companies were asked to rank the importance and benefits of the usage of renewable energy resources in internal transport: simplicity of use (R1), availability (R2), environmental awareness (R3), human safety (R4), and flexibility (R5). Benefits of the usage of the renewable energy resources in internal transport were defined by the previous research by the authors [65,66,67,68] and evidence from the literature (Section 2.6). The evaluation was provided on the scale 1–5, where 1 has the highest importance and 5 the lowest. The results are shown in Table 3.
Table 3. Benefits of renewable energy resources in internal transport.
The element rated the highest is environmental awareness (2.78), while availability has the lowest importance (2.92). Small companies and those present up to 10 years consider availability to be the most important element. A significant difference was noticed in the ranking of element “simplicity of use” between the micro companies and small companies (p = 0.044), as well as flexibility (p = 0.02). A difference was also noticed in the ranking of element simplicity of use and availability in the group of familiarity with Industry 4.0/5.0 (p = 0.049, p = 0.021).
Participants were asked to rank the reasons for potential digitalization of internal transportation system. The elements ranked were human safety (D1), flexibility (D2), increase in productivity (D3), cost minimization (D4), increase in quality (D5), and possibility of activity monitoring (D6). Reasons for potential digitalization of the internal transportation system were defined by the previous research by the authors [65,66,67,68] and evidence from the literature (Section 2.6). The results are shown in Table 4.
Table 4. Digitalization of internal transportation system.
The most important reason for potential digitalization considered by the companies is the increase in productivity (2.92), followed by human safety (2.98). Medium and large companies, as well as those not familiar with Industry 4.0 or 5.0, consider human safety to be the most important (2.58 and 2.81). Companies find possibility of activity monitoring to be the least important (3.20).

4.3. Green and Digital External Transport

In the third section, methods of external transport were examined, the level of their digitization, the use of green technologies, human influence and safety, and perceived benefits and challenges of digital and green technologies. The overall results of internal transport methods are shown in Figure 11.
Figure 11. Transport methods in external transport.
Overall, 99.1% of the companies in Croatia use road transport, which is expected, since most of the cargo transport in Croatia is road-based. Only 3.6% use rail transport, while a significant difference was noticed in the familiarity with Industry 4.0/5.0 group, in which 31.8% of those familiar with Industry 4.0/5.0 use sea transport and 29.5% air transport. A total of 8.8% of those who are not familiar with Industry 4.0/5.0 use sea transport and 7.4% air transport, which makes a significant difference (p = 0.002, p = 0.002).
The most common drive of the external transportation vehicles is diesel (92%), while only 5.4% use electricity and 2.7% use gas.
The average grade of usefulness of the “green” vehicles in external transport is 3.38, where 1 means that they are not useful and 5 that they are extremely useful. The highest rating of usefulness is present in medium and large enterprises (3.84) and those familiar with Industry 4.0/5.0 (3.27). The safety of workers was graded with an average of 3.74, where 1 represents an extremely low and 5 an extremely high level. The highest level of safety is perceived by those unfamiliar with Industry 4.0/5.0 (3.85) and small enterprises (3.80). The lowest safety is perceived by companies 10–20 years present on the market (3.5).
Only 39.3% of companies monitor the condition of the worker in real time, with the lowest rate in micro companies (26.5%) and the highest in small companies (52.3%), with a significant difference (p = 0.033).
The average grade of driver safety is 3.74 (1—minimal safety; 5—completely safe), with the highest safety present in those unfamiliar with Industry 4.0/5.0 (3.85) and companies present up to 10 years (3.84), with no significant differences in groups noticed.
The interest in digital technologies for external transport monitoring (1—not interested; 5—extremely interested), perception of future cost minimization with green technology implementation (1—minimum cost minimization; 5—maximum cost minimization), and perception of readiness of customers to pay for greener technology implementation (1—not ready to pay; 5—completely ready to pay) is shown in Figure 12.
Figure 12. Implementation and perception of digital and green technologies.
Customers are perceived as not ready to pay for the implementation of green technologies, with an average grade of 1.79, with a difference noticed between the groups in green strategy (1.5/1.92; p = 0.026). The highest interest in implementation of digital technologies in external transport is shown by medium and large companies (3.79), while the lowest interest was found in micro companies (2.27), with an average of 2.89.
The average perception of cost minimization by green technology implementation is 2.49, with the lowest perception present in those with no green strategy (1.97), where a difference in the group is noticed (p = 0.002), and the highest perception of cost minimization in companies with up to 10 years of existence (2.78).
The barriers of high price (E1), unavailability (E2), no need (E3), insufficient development of technologies (E4), low endurance (E5), and low safety of the worker (E6) were ranked, where 1 represents the biggest barrier and 7 the lowest barrier in renewable resource implementation in external transport. The barriers for renewable energy resource use in external transport were defined by the previous research by the authors [65,66,67,68] and evidence from the literature (Section 2.6). The results are shown in Table 5.
Table 5. Barriers for renewable energy resource use in external transport.
The biggest barrier overall is the high price (2.64) and low endurance (2.79), while those familiar with Industry 4.0 or 5.0 consider the insufficiency of development of technologies to be the biggest barrier. Those not familiar with it consider the high price to be the biggest barrier.
Perceived importance of reasons for use or implementation of electrical drive in external transport (defined by the previous research by the authors [65,66,67,68] and evidence from the literature (Section 2.6)) was ranked according to the following elements: safety (T1), environmental awareness (T2), availability (T3), sustainability (T4), profitability (T5), simplicity (T6), flexibility (T7), increase in productivity (T8), and increase in quality (T9). A score of 1 represents the highest priority and 5 the lowest. The results are shown in Table 6.
Table 6. Electrical drive implementation benefits in external transport.
The most important element of electric transportation perceived is environmental awareness (4.19). In companies with green strategy, the highest importance was given to environmental awareness and sustainability (4.15), while those with no green strategy mention profitability as the most important reason. Those familiar with Industry 4.0 gave the highest priority to environmental awareness, while those unfamiliar with Industry 5.0 consider profitability to be the most important element (3.84).
Companies believe that the implementation of digital and green technologies would make work for the human easier, with an average grade of 2.57 (1—would not make it easier; 5—would make it extremely easier). The highest level of perception is found in medium and large enterprises (3.32), while the lowest level of perception is found in those without green strategy (2.06; p = 0.002).

5. Discussion

Interestingly, 12 years after the presentation of the Industry 4.0 concept in 2011, 60% of the participants are still not familiar with the concept. This can be compared to the research conducted in 2020 [67] among the metal machining companies in Croatia, in which 46% of the participants were said to be unfamiliar with the Industry 4.0 concept. One of the possible conclusions is that the representatives of the metal machining sector are more aware of the possibilities of digital transformation and its benefits compared to other manufacturing sectors. Only 27.7% of the participants claim to have already implemented elements of Industry 4.0 in their systems, while the average level of digitalization perceived by the companies is 2.82. Roughly compared to the results from the 2015 research, where the average level of readiness of Croatian companies was 2.15 [69], it cannot be said that significant changes in digitalization level have been achieved over the years, although the initiative for the digital transformation has a highly perceived result of 3.47. A correlation was found between those two variables (r = 0.356; p = 0.001). There is a correlation between the familiarity with Industry 4.0 and the level of digitalization in the company (r = 0.252; p = 0.018) but also with the use of green technologies (r = 0.232, p = 0.029). There is no correlation between the level of digitalization or familiarity with Industry 4.0/5.0 and the level of interest in implementing renewable energy sources in the company. The level of general digitalization correlates with the level of digitalization in both internal and external transport (r = 0.323, p = 0.001/r = 0.347, p = 0.01)), while no correlation was found in the choice of internal vehicles or their drive. Interestingly, 70% of the participants have green technologies implemented in the corporate brand or strategy. The role of the human in the system remains high, with a large percentage of manual transportation (71.4%). The perceived level of safety of the worker is high (4.08), along with their awareness of safety measures and regulations (4.02). The companies are aware that digitalization would enable improvement of human safety, which is aligned with Industry 5.0 principles.
Compared to global research, countries of emerging economies [47] have mentioned the greatest challenges in adoption of energy efficient operations, followed by green strategy. The challenge with the largest impact is the implementation of green infrastructure. The situation is similar in Croatia, where the greatest challenge recognized was the unavailability of the technologies and employee resistance to change, followed by time needed for the adoption of green technologies, which differs from the Croatian perception of the lack of people with necessary knowledge and skills. The situation is the opposite in Lithuania, where one of the greatest challenges mentioned is the quality of the managerial practice [55]. Concerning the digitalization of the internal transportation system, the research from Lithuania has found monitoring of emissions from the vehicles to be one of the most important benefits, while, in Croatia, this is considered to be the least important within internal export. In warehousing, they found maximization of the use of the warehouse space to be the most important criteria, while the increase in productivity and human safety was found very important for the digitalization of internal transport among Croatian companies. While emerging countries, therefore, find the financial aspect of the implementation of green elements most challenging, those with a higher level of development consider the regulations of the governance very important for their future green development. Croatia can be said to be somewhere in between, where the economy is not anymore emerging but, yet, is not one of the leaders in the EU; therefore, there are moderate similarities found with both sides, meaning that the investments in both financial and time matters remain high for the local companies but, also, the local regulations are recognized to be encouraging for the future digital and green development [74]. There is little evidence which claims that customer relation improvement is noticed with the implementation of green and digital technologies [15,55,59], while this research has shown that, in Croatia, the customers are not ready to pay for the green solutions implemented in their product, which makes the transition even more challenging.
The green agro-food sector finds the possibility of rapid information sharing and cost reduction to be beneficial segments of digital and green technology implementation, along with energy saving and reduction in waste [57], while the Croatian companies again recognize the increase in productivity and human safety to be the most beneficial. Companies from Slovakia, similarly to Croatian companies, consider the lack of financial resources to be the biggest barrier in implementation of digital and green technologies. Moreover, they find the lack of staff dealing with this issue in enterprise to be the least challenging barrier, again similar to Croatian companies. They consider the use of green technologies to be a possible tool in improving the customer–supplier relationship, while improvement of self-image is considered to be the least important. Slovakian geographical position and the similar level of economy development level explains the expected similarities found in this research [75]. Developing countries, such as the Philippines [54], find the reduction in waste and the possibility of resource recycling to be the key benefit in implementing green technologies in external transport. Croatian companies find the highest benefits in raising environmental awareness and achieving sustainability but, also, see their high price to be the most challenging in implementation. Likewise, companies in Zimbabwe [52] have also recognized the financial aspects of initial investment, operational costs, and certification costs as the most challenging. Unlike Croatian companies, they find the lack of knowledge and skills of the workers to be the biggest barrier but, similarly to Croatian companies, they find the unavailability of certain digital technologies to be one of the biggest barriers. Environmental awareness and sustainability is also a motivation for the companies in New Zealand to implement renewable energy resources in external transportation systems [64]. In Indonesia [51], companies have given a high level of importance to implementation of advanced business process monitoring systems, while the Croatian companies did not perceive it to have relatively high importance (2.89/5). Mexican external transport of manufacturing companies [61] through the implementation of green and digital technologies would benefit in operational efficiency and overall environmental performance, while the Croatian companies see increase in productivity and profitability to be the fourth and third factor in importance. Regarding the company sizes, there is much global evidence found where the small companies have a higher tendency towards the green and digital transition, along with the simplicity of the implementation due to a smaller system [52,54,63]. The results of this research have found that medium and large companies in Croatia have a higher tendency towards the digital and green transition, which can be explained in the percentage of the micro and small companies involved in this research (43.75% micro and 39.3% small), which can be recognized as a limitation.

6. Conclusions

The goal of this research was to acknowledge the perception, benefits, and the greatest challenges of Croatian manufacturing companies in the implementation of green and digital technologies. To obtain the results, a survey answered by 112 manufacturing companies was analyzed. The majority (60%) of Croatian companies are still not familiar with the Industry 4.0 or 5.0 concept but are open towards changes in terms of digitalization. The greatest challenge in digitalization in general is unavailability of the technologies on the market and employee resistance to change (2.88), followed by too little time to develop new concepts (2.91), while the least challenging is the lack of people with the necessary knowledge and skills (3.05). The most important reason for the potential digitalization of internal transport for the companies is considered to be the increase in productivity (2.92), followed by human safety (2.98), which answers RQ1. The average use of green technologies in the companies is graded with 2.53, meaning that there is plenty space for improvement. In total, 62% of the companies do not use renewable energy resources for the purposes of transport. The most common drive of internal transportation means is electricity (53.7%), while the external transportation means utilize diesel (92%), which answers RQ2. The biggest barrier in implementing renewable energy resources in external transport is the high price (2.64) and low endurance (2.79), while those familiar with Industry 4.0 or 5.0 consider the insufficiency of development of technologies to be the biggest barrier. Those not familiar with it consider the high price to be the biggest barrier. The most important element of electric transportation perceived is environmental awareness (4.19). In companies with green strategy, the highest level of importance was given to environmental awareness and sustainability (4.15), while those with no green strategy mention profitability as the most important reason, which answers RQ3. For the purposes of future research, the research results can be used as a strategic guidance for the future implementation of green and digital technologies in the Croatian manufacturing sector. The recognition of the challenges and barriers enables future development of the national manufacturing industry in accordance with current market trends in order to remain competitive and enable sustainable development and resilience according to the Industry 5.0 standards.

Supplementary Materials

The following supporting information can be downloaded at: https://www.mdpi.com/article/10.3390/su15129557/s1, File S1: Questionnaire.

Author Contributions

Conceptualization, M.T. and M.M.; methodology, M.T. and M.M.; software, P.G.; validation, M.T. and M.M.; formal analysis, T.O.; investigation, T.O.; resources, P.G.; data curation, M.T.; writing—original draft preparation, M.M.; writing—review and editing, M.T.; visualization, T.O.; supervision, M.T.; project administration, P.G. All authors have read and agreed to the published version of the manuscript.

Funding

This research received no external funding.

Institutional Review Board Statement

Not applicable.

Data Availability Statement

Data available on request—maja.trstenjak@fsb.hr.

Conflicts of Interest

The authors declare no conflict of interest.

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