1. Introduction
Manufacturing sectors are responsible for 30% of carbon dioxide emissions, requiring an urgent commitment to manufacturing environmental practices [
1]. Firms’ persistence in sustainability meets the environmental demand of stakeholders (e.g., consumers, employees, communities, suppliers, distributors, and shareholders) to improve the negative impact of firms’ activities on the planet and people [
2,
3,
4]. Research shows that sustainable practices positively impact environmental performance and social performance [
4] and, in turn, positively affect a firm’s economic performance [
5,
6]. In contrast, poor sustainable practices, such as suppliers’ unethical conduct and corrupt behavior, the low-quality level of product and poor working conditions, will lead to negative impacts on corporate image and reputation, the costs of recalls, environmental cleaning, government penalties and operations performance in the long term [
6].
In a dynamic environment, the future competitiveness of manufacturing firms leans on employees who are responsible, directly or indirectly, for environmental sustainability. Employees play a significant role in executing sustainable practices, enabling and improving ecological sustainability, leading to profit and competitive advantage, and the firm’s image and reputation and society’s health and safety [
7,
8,
9,
10,
11]. Besides positive effects on green products, the planet, and profit, environmental manufacturing practices also enhance people’s wellbeing, human development, and quality of life [
9,
10]. Literature acknowledges the positive relationship between sustainable manufacturing practices and social performance [
12,
13]. Still, the direction is unclear and limited studies identify which manufacturing environmental practices positively impact social performance [
9,
14]. This study addresses these gaps by identifying and examining the effects of sustainable practices on social performance.
Consequently, from stakeholders’ concerns of environmental degradation has emerged the concept of environmental practices for maximizing benefits for people, about which there is considerably little in the extant literature of sustainability [
15,
16,
17]. Though the people aspects of sustainability are crucial for both social and environmental performance improvement, there is a lack of empirical evidence on the relationship between sustainable practices and social performance [
12,
18,
19]. Hence, unable to generalize the findings as the social implications of sustainable practices stay vague, no conclusive and consistent results have emerged [
20]. Many previous studies maintain focus on the effects of sustainable practices on operational, economic, and environmental performance [
21,
22,
23,
24,
25,
26], neglecting social performance [
16,
27,
28]. Others found a mixed relationship between sustainable practices and social performance [
12,
16,
29]. Based on the natural resource based view (NRBV) theory, this study extends research on environmental sustainability and social performance thoughtfully in a significant area deserted by researchers [
1,
30,
31].
Despite many environmental studies, literature has limited observations on the human–environment connection [
32]. Therefore, evidence is lacking concerning the direction, mediation, or moderation effects of the sustainable practices–social performance relationship. The benefits of adopting sustainable practices can positively impact socioenvironmental performance [
29,
32]. However, Miemczyk and Luzzini’s [
20] research discovers that only certain environmental practices can positively impact social performance. In contrast, sustainable practices have an insignificant effect on social performance but can improve environmental performance, indirectly increasing financial and social performance [
4]. Hence, no study has unearthed the black box of these inconclusive findings on the human–environment connection [
4,
29,
32,
33].
Enthusiastically highlighting such gaps, this study provides the novel contribution of sustainable practices–social performance in the manufacturing industry. Besides studying interjections required but restricted to research fields, it also advances thoughts for developing sustainability in manufacturing firms and the alternative environmental practices for cleaner production firms. Moreover, this study provides the first empirical work that examine the extent and impact of environmental concerns built in to certain sustainable practices, and tests the mediation effects of environmental collaboration in the sustainable practices–social performance relationship. This study is essential for those firms that aim to implement and invest in certain environmental practices. The empirical evidence helps managers, employees, and organizations better understand the importance of green, sustainable or ecological practices and their impact on social performance. Firms should be aware of the human–environmental connection, since humans cause most environmental degradation. Thus, firms need to integrate ecological practices to manage environmental, economic, and social performance in their strategic planning. Therefore, the findings contribute new work models that foster environmental practices and business sustainability in general and social aspects. The study results add to the literature about sustainability, human resources, social performance, and manufacturing sectors.
This paper is organized as follows. The following section presents the theoretical framework and hypotheses of the study, followed by methodology and analyses used, and results. The discussion section includes study findings and implications and concludes with limitations and suggestions for further research in the Conclusions section.
2. Theoretical Framework and Hypotheses
Future sustainable business depends on human capital as a booster of a firm’s concerns regarding preserving the natural environment, sequentially increasing green products/services, and improving economic and social performance. Resource based view (RBV) theory endorses that such human capital has great potential to generate firm value and sustainable competitiveness; hence, firms’ responsibility for people is vital to ascertaining long term success [
30,
34]. Therefore, organizations need to connect firms and employees engaging in environmental sustainability through sustainable practices [
35].
Sustainable practice is relevant as cleaner productions offer firm capabilities, and create costly and durable resources while simultaneously creating sustainable competitiveness, thus exploiting the extension of RBV to the natural resource based view (NRBV) theory [
36]. By integrating the natural environment into RBV, NRBV endorses environmental or sustainable practices that can generate operational or organizational capabilities [
36,
37] to enhancing the four Ps: product/service innovation, people—wellbeing, profitability, and planet preservation [
38]. NRBV theory explains that cleaner production or environmental practices are determinants of environmental performance and, subsequently, a firm’s profitability and competitiveness [
9,
14]. The theoretical foundation of NRBV shows evidence that the concept of sustainable practices is an essential effort in empowering an improvement in humankind’s social benefits and the wellbeing of humanity, thus enhancing a strength between ecological and economic impact [
9].
The literature lacks studies emphasizing the significant nature of the human–environment connection [
7,
10]. Lately, research into social benefits or social concerns and priorities have attracted attention [
4,
9,
16,
18]. Given the little exposure to the accessibility of human–environment research [
3,
12,
39], this significant study is desirable to unearth these relationships. Thus far, social performance has not been extensively investigated [
40], unlike financial, environmental performance, or the three dimensions simultaneously [
18,
29,
39]. This contemporary study highlights literature on sustainability and manufacturing environmental practices that positively impact people using NRBV theory.
2.1. Conceptualization
Sustainable practices are about creating activities, intentions, concerns, initiatives, or a culture of sustainability/environmental protection that have positive impacts on the planet and its ecosystem [
14]. A firm’s initial efforts concerning social priorities are to adopt sustainable practices, aiming to obtain and enhance social performance. According to NRBV theory, sustainability/ecological practices constructed to preserve and sustain the natural environment for the future lead to benefits in many aspects [
13,
21]. For social aspects and priorities, the concept of sustainable practices is the creation of environmental intentions that have positive impacts on people and social factors such as quality of life, and the benefits of social safety for all stakeholders and the universe [
4,
9,
38].
Meanwhile, social performance is the consequence of sustainable practices. Social performance attributes measure quality of life, employees’ health and safety, employees’ skills, the motivation and productivity of employees, employees’ wellbeing and welfare, community health and safety, the job satisfaction levels of employees, equal treatment, human rights, safe and humane working conditions, reduction in absenteeism, enhancing image and reputation and customer satisfaction through lower prices [
4,
6,
10,
12,
39,
40,
41,
42].
NRBV theory claims sustainable practices as part of RBV theory, which generates the organizational capabilities of human capital to enhance the firm’s growth [
34,
38] (Barney, 1991; Karia, 2020). However, studies on sustainability effects show inconsistent results due to limited empirical evidence. Theoretically, the argument regarding the social benefits of sustainable practices remain little observed. In practice, being socially responsible, such as establishing employee welfare programs, charity and environmentally friendly policies, leads to additional costs. Therefore, organizations have yet to see the benefits of adopting sustainable practices on social performance. According to Miemczyk and Luzzini [
20], certain sustainable practices might have the great potential to have the most significant effect on social performance by engaging cooperation between buyers and supplier partners [
22,
43]. Consequently, there is a need to identify and investigate sustainable practices–social performance relationships.
The concept of sustainable practices is essential to empowering an improvement in the social benefits and wellbeing of humankind [
9,
44]. Thus, implementing sustainable practices can improve employees’ quality of life, motivation, and productivity and enhance company image, reputation, and customer satisfaction [
45,
46], and social performance [
3,
7,
12].
Stakeholder theory endorses that firms incorporate an employee, supplier, customer, competitor, government, community, and media for stimulating positive organizational behavior to maximize benefits for people [
3,
4,
40,
41]. Firms strategically and proactively integrate social elements of sustainability and witness their social performance. According to Baah et al. [
2], regulatory stakeholder pressures significantly influence social performance (e.g., social reputation and corporate social responsibility). However, not all sustainable practices lead to sustainability [
9]. According to Miemczyk and Luzzini [
20], social factors significantly intervene in the relationship between social priorities and social performance. The extent of a firm’s sustainability efforts determines the enhanced social elements of sustainable practices.
Literature highlights certain sustainable practices that have a positive effect on social performance, such as firms’ sustainable manufacturing process and sustainable supply chain [
39], green purchasing and sustainable packaging [
47], supplier assessment, and collaboration with suppliers [
6,
16,
48], long term orientation (LTO) [
49], supply chain management practices [
12] and environmental performance [
4]. Wang and Dai [
29] found that internal socially responsible management practices positively affect firm social performance. Internal and external factors can encourage sustainability; however, internal factors are the most significant [
29]. Conversely, green logistics practices [
4], PSR [
50], supplier assessment [
16,
29], and collaboration [
29] have an insignificant impact on social performance. Sustainable practices can influence sustainability performance [
42], requiring strategic collaboration between buyers and supplier partners [
22,
43]. However, it takes years to develop a good environmental collaboration relationship, subsequently exposing firms to imitations by rivals in order to realize competitiveness [
51]. By establishing partnerships, firms and supply chain partners construct valuable organizational resource capability, to enhance sustainability performance [
52].
2.2. Hypotheses Development
Firms implementing environmental sustainability should have an impact on social sustainability [
1]. Thus, sustainable practices could be resource capabilities for firms that can positively affect social performance.
Figure 1 shows the study hypotheses.
Environmental purchasing is a critical sustainability issue for buyers and suppliers to consider [
47,
53]. Therefore, the concept of purchasing social responsibility (PSR) incorporates any socially responsible behavior with a purchasing function, socially responsible purchasing firms, or purchasing managers’ involvement in socially accountable purchasing activities [
54]. Prendergast and Tsang [
55] report that engaging in social responsibility consumption can significantly enhance social performance. Sustainable practices positively determine social performance [
12]. Zailani et al. [
47] found that environmental purchasing has a positive effect on social performance. As NRBV predicted, the focus on PSR should positively correlate with social performance, which requires strategic collaboration between buyer and supplier partners [
22,
43]. Therefore, the study’s hypotheses are:
Hypothesis H1a. PSR positively correlates to social performance.
Hypothesis H1b. PSR positively correlates to environmental collaboration.
A sustainable relationship in terms of long term orientation (LTO) between the buyer and supplier is a significant factor for sustainable practices that can increase relationships, relational behavior, and satisfaction [
40]. The buyer–supplier relationship will have a long term partnership/alliance or will continue for a long time as the rewards of the relationship continue [
49]. Suppliers bound to buyer firms are more likely to effectively enhance social performance [
56]. Relationship strength is too valuable for all partners’ relationships; hence, supply chain partner stability is required [
57,
58]. Thus, LTO facilitates a firm’s committed relationship, relational behavior, trust, and satisfaction, and are more likely to positively impact social performances [
49,
56]. NRBV suggests LTO, as an organizational capability, should positively affect social performance and collaboration. Therefore, the study hypotheses are:
Hypothesis H2a. LTO positively correlates to social performance.
Hypothesis H2b. LTO positively correlates to environmental collaboration.
Supplier assessment is an evaluation of the social performance of suppliers for suppliers to meet the social standard. It allows a firm to monitor, evaluate and select suppliers with a code of conduct, environmental or social criteria, to control sustainability related risk across supply chains [
59]. Suppliers’ appraisal and checking can reduce the risk of unethical conduct by assessing the actual examination and power of the suppliers to advance social performance or social concerns (e.g., working conditions, compliance with human rights) [
29]. It subsequently enhances their interest in the environment and pressures them to consider social issues in supply chains [
60]. Therefore, supplier assessment of sustainable practices provokes outstanding social performance by empowering collaboration within buyer and supplier firms’ relationships. Sancha et al. [
11] indicate that supplier assessment positively correlates with the buyer’s social performance. Ni and Sun [
59] confirm that supplier assessment leads to better environmental and social performance. NRBV suggests that supplier assessment as an operational capability should positively affect collaboration and social performance. Therefore, the study hypotheses are:
Hypothesis H3a. Supplier assessment positively correlates to social performance.
Hypothesis H3b. Supplier assessment positively correlates to environmental collaboration.
Environmental collaboration within buyer and supplier relationships requires maximum participation from all supply chain partners, requiring significant interaction, commitment, and involvement in the socially sustainable supplier practices [
29]. Joint efforts amongst buying firms and their suppliers encourage amendments in supplier operations and activities to meet the social and ecological requirements [
48,
61] or partnership to empower trust and improve social issues and firms’ social reputation. Collaboration positively correlates with social performance [
11,
16,
59,
62]. NRBV claims environmental collaboration as a manufacturing capability [
37] that should positively affect social performance. Therefore, the study hypothesis is:
Hypothesis H4a. Environmental collaboration positively correlates to social performance.
The Role of Environmental Collaboration
While collaboration has been acknowledged as the essential determinant of a cooperative buyer–supplier relationship for sustainable practices and performance, most studies have two knowledge gaps. First, little research focuses on the collaboration–social performance relationship [
29,
63], restricting our understanding of theoretical driven and empirically proven explanations. Previous studies have inconsistent findings concerning the relationship between collaboration and social performance.
Recently, a study by Arora et al. [
33] has proposed environmental collaboration as a mediator between sustainable strategic purchasing and organizational sustainability performance. Collaboration positively affects social and environmental performance [
20,
29] or better economic and social performance [
64,
65], but not necessarily better environmental performance [
63]. In contrast, Wang and Dai [
29] and Agyabeng-Mensah et al. [
4] found that collaboration does not influence social performance. Therefore, the study proposes collaboration as a mediator to enhance the interaction between sustainable practices and social performance in determining the strong impact of sustainable practices on social performance.
To this end, the study extends the conventional framework in which sustainable practices are the primary mechanism to affect sustainability performance by anticipating that sustainable practices may have an intermediary impact on environmental collaboration before determining firm social performance [
66]. The successful implementation of sustainable practices positively affects social performance and is more likely to increase the high levels of social performance through environmental collaboration. Therefore, the study hypotheses are:
Hypothesis H5a. Environmental collaboration mediates the association of PSR and social performance.
Hypothesis H5b. Environmental collaboration mediates the association of long term orientation and social performance.
Hypothesis H5c. Environmental collaboration mediates the association between supplier assessment and social performance.
5. Discussion and Implications
This study offers a viable model of social performance mechanisms through sustainable practices for improving environmental degradation. The study asserts that sustainable practices seriously determine social performance and environmental collaboration. Consequently, the study provides some novel findings denoting the antecedents and outcomes of sustainable practices. Sustainable practices are positively related to SP and EC, indicating that SP and EC are enhanced when sustainable practices increase. Sustainable practices, such as PSR, LTO, SA, and EC, are crucial to improve SP, whereby PSR, LTO, and SA enhance EC significantly. Manufacturing firms’ commitment to LTO and SA are more effective in significantly influencing SP. At the same time, LTO and PSR are substantially more conducive to enhancing EC among Malaysian manufacturing firms, a result not affirmed quantitatively by previous studies [
31]. These variables, used to test their impact on social performance, are novel, since they are almost non-existent in past research [
15]. Past studies paid less attention to social aspects and failed to determine which practices affect social performance.
The findings confirm that LTO and SA, and LTO and PSR, are essential sustainable practices positively correlating to SP and EC, respectively, enabling and enhancing social sustainability. This empirical evidence shows that sustainable practices are the organizational capabilities of social performance and environmental collaboration, supporting NRBV theory. In line with existing studies, sustainable practices determine social performance significantly [
7,
12,
32]; SA has a significant positive impact on social performance [
11,
59].
These findings underline that sustainable practices are unlikely to be implemented without strategic environmental collaboration and initiative efforts between buyers and suppliers partners. Hence, social understanding and ecological cooperation are enhanced when LTO, PSR, and SA practices increase. Remarkably, LTO is essential for empowering SP and EC improvement, which extends previous knowledge and research by integrating multidimensional constructs of sustainable practices focusing on social–environmental aspects and partnerships into the research model.
In contrast, the study results highlight that PSR and EC do not directly impact SP, consistent with the previous studies in China [
29] and Ghana [
4]. These findings challenged prior studies that PSR [
47] and EC [
11,
16,
72] positively affect social performance. Further, SA does not directly influence EC. Still, SA is more likely to affect the buyer–supplier relationship or continuous monitoring, strengthening the facilitation of collaboration [
11]. However, SA and EC are necessary to complement each other to strengthen social safety and reputation. This supports Ni and Sun [
59], who reported that the combined use of both leads to better environmental and social performance globally. Interestingly, EC did not mediate the sustainable practices–social performance relationship, suggesting that EC is the outcome of sustainable practices, not a mediator [
33,
60]. These imply that Malaysian manufacturing firms have promoted environmental collaboration, excellent social benefits, and human development through sustainable practices initiatives.
Notably, Malaysian manufacturing firms have executed a high degree of sustainable practices in PSR, supplier assessment, LTO, and environmental collaboration and witnessed high social performance and ecological cooperation. In addition, the advantages of implementing these sustainable practices enhance social performance and environmental cooperation. Sustainable practices and Malaysian manufacturers’ commitment and responsibility towards humanity improved green human resources and partnership. This denotes that firms’ concerns for staff determine firms’ growth and sustained competitiveness by executing sustainable practices as a booster of employee performance.
5.1. Theoretical Implications
NRBV theory denotes the understanding that sustainable practices create organizational capability and serve as a function of social performance and environmental collaboration. Based on NRBV theory, this study connects sustainable practices to positive impacts on employees’ quality of life, safety, and wellbeing, and to affect social performance and environmental collaboration, subsequently enhancing environmental performance and sustained competitive advantage [
30]. In sustainability literature, social sustainability is the relevant theoretical lens to make employees feel more positive, an area that has received limited attention [
9,
12,
14,
30]. Therefore, this novel study contributes to a viable mechanism of a sustainable practices model to promote manufacturing firms’ social performance and environmental collaboration. Hence, the study addresses the gap by investigating sustainable practices–social performance relationships and provides theoretically driven and empirical evidence for the generalizability of the study. This study unearths the black box of sustainable practices’ effects on social performance and environmental collaboration from a manufacturers’ view rather than global and inconclusive findings.
The study identifies the emergent sustainable practices that influence social performance and promote environmental collaboration, which were frequently deserted by authors [
16,
17,
18,
19]. The study identifies, conceptualizes, and validates attributes of sustainable practice—PSR, LTO, SA, and EC—as predictors of social performance and PSR, LTO, and SA as outcomes of EC. The study also confirms LTO and SA have a positive correlation with social performance, and LTO and PSR have a positive correlation with environmental collaboration that has not been revealed before, they are, hence, novel contributions. Thus, these empirical findings validate the positive impact of sustainable practices on social performance and environmental collaboration quantitatively [
31] and explain the mixed results of previous studies [
12,
18,
19,
20].
5.2. Managerial Implications
The findings provide several directions for firms, stakeholders, and managers to encourage social performance and environmental collaboration, and, subsequently, sustainable competitiveness, by preserving the natural environment. Firms can add value to the nobility of humans by maximizing the benefits of employees and supporting human capital through sustainability. Firms switching corporate social responsibility towards environmental sustainability through cleaner production enable sustainable practices to positively impact social sustainability, profitability and competitiveness. These findings help firms and managers understand the effects of sustainable practices on social performance and environmental collaboration, improving to firms’ image and reputation, profitability, and sustained competitiveness. Sustainable practices allow cooperation and strengthening buyer–supplier relationships’ performance. Instead of investing in all sustainable practices, firms can invest in LTO and SA to attain high social sustainability while implementing LTO and PSR to enhance the significant effect of environmental collaboration.
6. Conclusions
Based upon NRV theory, our findings prove the critical role of sustainable practices in enhancing social performance and environmental collaboration. The study provides important implications for industry and practitioners to implement ecological sustainability for improving the four Ps of sustainability: product/service innovation, people wellbeing and development, profitability, and planet preservation.
Despite the novel contributions, this paper has its limitations. First, though the research discovers significant results and generalizations, the social performance model is most durable for Malaysian manufacturing firms’ committed to environmental practices. The model of social performance only captured some of the sustainable practices. Considerable knowledge and research are welcome as the social implications of sustainable practices become generalizable and well defined. The research model anticipated that sustainable practices could positively impact social performance and environmental collaboration, where PSR, LTO, SA, and EC are potential sustainable practices. The model proves the direct, indirect, and absent mediation effect of EC.
Consequently, much research should give more attention to the human–environment relationship. Future research should conduct a similar study in identical or different industries, firms, and countries for model validation. The following research model should predict additional sustainable practices, significant moderators, or mediators on social performance, economic and environmental, in similar or different industry and country contexts. Future studies should further analyze the influences between practices and the extent to which practices influenced sustainability performance directly or indirectly. Finally, future research can use different techniques and approaches to explore the model of a social account by conducting a longitudinal study for further model validation and generalization, as the outcomes may vary and change over time.