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Article

Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG

1
Gabelli School of Business, Fordham University, New York, NY 10023, USA
2
Department of Social Science and Policy Studies, Worcester Polytechnic Institute, Worcester, MA 01609, USA
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Author to whom correspondence should be addressed.
Academic Editors: Ioannis Nikolaou and Fabrizio D’Ascenzo
Sustainability 2022, 14(2), 639; https://doi.org/10.3390/su14020639
Received: 27 October 2021 / Revised: 21 December 2021 / Accepted: 5 January 2022 / Published: 7 January 2022
The platform business model has attracted significant attention in business research and practice. However, much of the existing literature studies commercial platforms that seek to maximize profit. In contrast, we focus on a platform for volunteers that aims to maximize social impact. This business model is called a platform for the common good. The article proposes a Causal Loop Diagram (CLD) model that explains how a platform for the common good creates value. Our model maps the key strategic feedback loops that constitute the core structure of the platform and explains its growth and performance through time. We show that multiple types of network effects create interlocking, reinforcing feedback loops. Overall, the article contributes towards a dynamic theory of the platforms for the common good. Moreover, the article provides insights for social entrepreneurs who seek to build, understand, and optimize platforms that maximize social value and managers of companies that seek to participate in such platforms. Social entrepreneurs should seek to leverage the critical feedback loops of their platform. View Full-Text
Keywords: platform; social innovation; Corporate Social Responsibility (CSR); Environmental Social and Governance (ESG); active citizenship; systems research; network effect; digital transformation; social impact; feedback loop platform; social innovation; Corporate Social Responsibility (CSR); Environmental Social and Governance (ESG); active citizenship; systems research; network effect; digital transformation; social impact; feedback loop
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MDPI and ACS Style

Katsamakas, E.; Miliaresis, K.; Pavlov, O.V. Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG. Sustainability 2022, 14, 639. https://doi.org/10.3390/su14020639

AMA Style

Katsamakas E, Miliaresis K, Pavlov OV. Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG. Sustainability. 2022; 14(2):639. https://doi.org/10.3390/su14020639

Chicago/Turabian Style

Katsamakas, Evangelos, Kostapanos Miliaresis, and Oleg V. Pavlov. 2022. "Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG" Sustainability 14, no. 2: 639. https://doi.org/10.3390/su14020639

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