2.1. Hypothesis Formulation
Having resources does not only imply economic means, which are undoubtedly relevant [
20]. In addition, it must be at the lowest possible cost. The entrepreneur must develop sufficient capacities to maximize the benefits and profits of economic resources [
21,
22,
23], leading to the highest profitability. The search for a source of financing is one of the essential activities of entrepreneurs [
21,
22,
23], but this is not the only one. They must also know the general and specific area and field of business creation, contact networks, and technologies and generate knowledge about them to count on adequate and current machinery, raw materials with the lowest possible cost, services, and a place to operate [
18,
19]. Obtaining the best option is undoubtedly the most demanding and complicated job of entrepreneurship [
24,
25]. An entrepreneur that has the necessary resources and help from business incubators has an increased probability of the business succeeding of 40% [
9] to 80–90% [
18,
24], and with it, socio-economic benefits are delivered to society. Business incubators are strategic partners for entrepreneurs as they contribute to a reduction in business creation transaction costs. Business incubators are also important for reducing the risk of death in the company and reduce uncertainty in the process [
18].
The second reason considered most relevant for entrepreneurship by the entrepreneurs themselves is “because they have difficulties entering the labor market” [
25,
26], a reason integrated into the group of reasons for entrepreneurs by necessity. In this case, the entrepreneur has difficulties entering the labor market and, therefore, decides to start a business. It is not one of the best reasons since it can mean that sometimes they are not fully involved in the launch, start-up, and development of the activity [
25].
However, [
26] declares that entrepreneurship due to difficulties entering the labor market is not directly related to a clear need to find a way to earn money. In many cases, it is because the entrepreneur counts on the necessary training, knowledge about the area, skills and competencies for the business, and a network of contacts; however, for reasons about character and desirability, entrepreneurs do not want to work for others or respect the rules or schedules of companies, which makes it difficult for them to join the labor market. However, they have all the necessary resources to start a business.
The situation of economic paralysis caused by COVID-19 has left thousands of people jobless. Many of them have seen entrepreneurship as the best way to survive [
12,
27]. In the crisis of 2008, only 14% of entrepreneurs were entrepreneurs based on necessity while 80% were entrepreneurs due to opportunity. Nevertheless, such figures for 2017 and 2018, with the real estate bubble crisis, were 27% and 23% due to necessity and 63% and 70% due to opportunity, respectively [
12].
Therefore, we can evidence that people who start businesses out of necessity grow in times of crisis. Despite this, in Spain, the spirit of entrepreneurship is low. In Canada, the rate of entrepreneurial activity was 18.7% in 2018, 17.9% in Brazil, and 15.6% in the U.S. [
12] while in Spain, the rate was only 6.4% for the same year.
Furthermore, there is a great fear of failure [
28]. The GEM report [
12] revealed that 43% of the Spanish population between 18 and 64 years perceived that a fear of failure impedes them from deciding to undertake entrepreneurial action.
For this reason, entrepreneurship, out of necessity in many cases, is not a task for society but can benefit it and is an opportunity for entrepreneurs, who, for personal reasons, fear of failure, education or formation, etc., did not want to start a business but carried on with all the necessary resources to do so. Many entrepreneurs generally look for the best incubator to shorted their long journey [
19], using business incubators as support mechanisms to increase their start-up experience and shorten the entrepreneurial learning curve [
18,
19].
In turn, the creation and support provided by business incubators to new businesses for them to grow and survive throughout their life cycle results in growth and economic development in society [
12,
29]. Furthermore, this increases the synergy between companies in the national economy, producing an increase in a company’s productivity and greater ease in obtaining R&D [
10,
30]. Business incubators, as allies of entrepreneurs, thanks to their services, experience, and expertise, help the latter to reduce their transaction costs, thus reducing the uncertainty and risk of possible early death of the company [
18].
Therefore, the following hypotheses regarding the benefits of business incubators in “increasing employment in society” [
12,
28,
31,
32] are posited:
Hypothesis 1 (H1). Entrepreneurs, having the resources necessary to do so, positively value business incubators’ impact on increasing employment in society.
Hypothesis 2 (H2). Entrepreneurs who experience difficulties entering the labor market positively value the impact of business incubators in increasing employment in society.
The generation of startups means new jobs, which can be separated into two types: entrepreneur-employer (self-employment), and jobs for potential employees [
31]. Business incubators play a critical role as mechanisms that encourage the creation of companies. According to a study conducted by the Madrid City Council from 2011 to 2019, the public incubators of the Community of Madrid created an average of 130 companies per year [
32].
Studies by Panorama Laboral in the Madrid community [
33], Funcas [
4,
7,
34], and Madrid City Council [
32] show that business incubators are very efficient tools for job creation. A study by GEM points out that its incubation program from 2020 to 2021 created 4200 direct and indirect jobs in just 2 years [
12].
According to the Funcas report [
4,
7,
34], after the first year of their creation, companies begin to hire workers to meet companies’ growth and the market demand.
The probability of the survival of newly created companies increases from 40% to 60% thanks to having the necessary resources. They positively value business incubators since they also help to increase the possibility of the survival of companies in a competitive market and thus create more jobs [
7,
31,
34]. Their most essential functions are to promote the consolidation of new companies by minimizing startup costs and strengthening entrepreneurs’ figures by creating a suitable environment for their business development without the need for substantial investments [
4,
7,
12,
31,
34].
Considering the previous arguments, the third and fourth hypotheses on the benefits of business incubators in “increasing innovation” [
4,
7,
12,
31,
32,
34,
35] are provided:
Hypothesis 3 (H3). Entrepreneurs, having the resources necessary to do so, positively value the impact of business incubators on increasing in innovation in society.
Hypothesis 4 (H4). Entrepreneurs who experience difficulties entering the labor market positively value the impact of business incubators on increasing innovation in society.
Start-ups, as an integral part of the entrepreneurship ecosystem, play a critical role in the success of emerging markets. Without these entities, many market opportunities are not prone to being explored and exploited [
14].
Another valued benefit of incubators for entrepreneurs who have the necessary resources is that they serve as a link between uncertainty and innovation.
Entrepreneurs not only consider business innovations as those related to the modifications, changes, or development of products/services but they are also aware that in many cases, they may involve new business models and/or business ideas that may lead to new business opportunities in current markets or new target audiences. This means that a competitive advantage can be achieved not only by the characteristics of the product/service but also by a higher level of efficiency, higher productivity, excellent service characteristics, or elements that accompany the product (complementary products) [
30].
Therefore, innovation can be achieved whenever a product/service is offered more efficiently or effectively to better satisfy a customer’s needs. An example of this would be the case of the technology companies analyzed by Mattos [
36]. He concluded that companies create innovation to better meet their customers’ needs and increase the synergy between their products [
36]. Another example of innovation in new business models to increase their productivity or efficiency is the case of Mercadona’s co-innovation, as analyzed by Blanco-Callejo and De-Pablos-Heredero [
37], a company that innovated from the customer backwards to satisfy the “boss” (customer) with products of the highest quality at the best possible price [
14].
Taking into account that one of the main objectives of public business incubators is to promote innovative companies [
31], there are even incubators that are mainly dedicated to incubating innovative or technological companies, as is the case of the public business incubator of Móstoles (Madrid) [
38], where 80% of the incubated companies are related to R&D according to the director of this incubator, Ramírez, in the panel of experts conducted in 2019 by Lin-Lian [
32,
38].
The fifth and sixth hypotheses on the benefits of business incubators in “increasing the productivity of society” [
30,
31,
32,
37,
38] are formulated as follows:
Hypothesis 5 (H5). Entrepreneurs, having the resources necessary to do so, positively value the impact of business incubators on increasing the productivity of society.
Hypothesis 6 (H6). Entrepreneurs who experience difficulties entering the labor market positively value the impact of business incubators on increasing the productivity of society.
The globalization process has led to a progressive reduction in the size of companies, which requires an increase in productivity levels linked to entrepreneurial activity. The most operative approach is to create small companies and choose to relocate the different stages of the production process. This is because smaller entities have more weight in creating employment, investment, and innovation, becoming the central piece of productivity growth according to the Office for Regional Policy of the Commission of the European Communities [
39] and European Bussiness Centres Network [
40].
The concept of the entrepreneur is defined in the law of the support to entrepreneurs (Ley 14/2013: 78792): “those persons, regardless of their status as individuals or legal entities, who will carry out or are carrying out a productive economic activity” [
41]. To develop this productive activity, entrepreneurs must confront a wide range of variables that generate continuous changes in their business strategy.
Carree and Thurik [
42] state that entrepreneurs are inclined to work longer hours and more efficiently since their income is directly linked to the hours worked. They positively value the influence of business incubators on the productivity of enterprises in society because they allow them to more efficiently obtain the required resources to undertake and better execute their productive economic activity [
43,
44].
Achieving the objective of economic growth and development is not an easy task, and, in this sense, the incubator is an instrument of economic development. This will only be the case if the efforts made are translated into productivity increases and, at the same time, a firm commitment is made to innovation [
45,
46].
Similar to any other economic policy instrument, business incubators have advantages and limitations: the nursery operator obtains significant savings in initial infrastructure costs, existing installations, and the creation of a space for entrepreneurs. Investment increases the incubator’s area, and economic activity is boosted [
7,
12,
31,
34].
The follow-up of these, both in the creation and subsequent maintenance, allows for higher levels of business creation and more efficient and productive companies. The increase in entrepreneurs with the necessary resources thanks to business incubators’ help positively impacts on their survival and productivity [
45,
46]. Business incubators’ functionalities that have the most substantial impact on productivity are networking activities [
16,
31] and the acceleration of high-potential projects, also in free coworking spaces [
7,
16,
34].
Taking these arguments into consideration, we formulate the seventh and eighth hypotheses on the benefits of business incubators in “promoting the growth and economic development of society” [
7,
16,
31,
34,
39,
40,
41,
42,
43,
44,
45,
46]:
Hypothesis 7 (H7). Entrepreneurs, having the resources necessary to do so, positively value the impact of business incubators on the promotion of society’s growth and economic development.
Hypothesis 8 (H8). Entrepreneurs who experience difficulties entering the labor market positively value the impact of business incubators on the promotion of society’s growth and economic development.
One of the most challenging resources for entrepreneurs is economic resources. Therefore, for businesses that, in the beginning, count on economic resources and the help of business incubators, the possibilities of success are more probable, increasing from a possible failure of 40% to only 10–20% in the first 5 years of life [
7,
24,
34].
Although business incubators are not economically profitable at the beginning at the social level due to their requirement for economic support and public investment to start operating [
46], they do have social profitability (above all, public business incubators) because the increase in business creation, employment, and revitalization of areas where the business incubators are located allows local public administrations, via taxes, to receive higher returns than those invested in these incubators [
47,
48]. According to the study by Sentana et al. [
46], of the 43 business incubators in the autonomous community of Valencia that participated in the study, on average, the local administration collected 2.8 euros in taxes for every 1 euro spent on these entities [
47,
48].
Business incubators have a positive impact on the promotion of the growth and economic development of society according to the opinion of entrepreneurs with the necessary resources to start their business. As mentioned by Hansen, Ches-brough, Nohria, and Sull [
49]; Blanco et al. [
31]; Manigart and Sapienza [
50]; Funcas [
4,
7,
34]; GEM [
12,
51]; and INE [
10], this increases the survival rate of companies during their first years of life by minimizing the costs at the beginning of their activity and providing advice and follow-up during incubation and when they graduate [
2,
31,
34,
50] and by contributing to the generation of employment of both a salaried and self-employment nature [
7,
10,
12,
34,
49,
51].
Therefore, the increase in the number of entrepreneurs and new businesses, driven in turn by business incubators, stimulates the economic growth and development of a given area as it increases and facilitates the movement of capital, resources, and capabilities, which puts a country’s national economy in a better position compared to other countries.
The ninth and tenth hypotheses on the benefits of business incubators in “increasing the social cohesion of society” [
2,
4,
7,
10,
12,
24,
31,
34,
46,
47,
48,
49,
50,
51] are formulated as follows:
Hypothesis 9 (H9). Entrepreneurs, having the resources necessary to do so, positively value the impact of business incubators on increasing the social cohesion of society.
Hypothesis 10 (H10). Entrepreneurs who experience difficulties entering the labor market positively value the impact of business incubators on increasing the social cohesion of society.
Economic growth without social growth leads to undesirable effects such as population displacement, violence, youth marginalization, indifference, and unemployment [
52,
53]. In this case, it would affect entrepreneurs with both economic and non-economic resources, which would mean a loss in both productivity and competitiveness for the local, regional, and national economy and reduced attraction of investors with resources in different local, regional, and national economic sectors [
54].
Therefore, resourceful entrepreneurs play an important role as cohesive agents in the local, regional, and national ecosystem [
55] since their profile allows for greater possibilities of success than other stakeholders and they are one of the main groups responsible for bringing about change in the management models of companies.
However, Ortiz and Millán [
56] consider that it is equally essential for entrepreneurs to receive proper training in the social responsibilities they have as agents of the ecosystem to be socially responsible in society. Business incubators play a crucial role in this regard, primarily through the following two functions of this type of entity: advice and tutoring in all areas of entrepreneurs, including social and legal issues for the development of all kinds of ideas that intend to be implemented [
7,
34,
57], and strengthening of the entrepreneurial capacity by creating a suitable environment for business development, solving, at all times, the problems that they may have in the various administrative, social, economic areas, etc., and advising them on the best options after an analysis of the cases by experts in the various areas, avoiding the involvement of third parties who are often untrained in the field [
7,
12,
31,
34].
Therefore, we can say that it is essential to retain entrepreneurs with resources in our ecosystem and attract entrepreneurs with resources from other economies [
58] who receive proper social training through business incubators. Thanks to this type of entity, entrepreneurs stop being a risky adventurer who travels alone in the business world, becoming a driving force in the economy [
31].
Next, the formulation of the eleventh and twelfth hypotheses on the benefits of business incubators in the “creation of companies in society” [
7,
12,
31,
34,
52,
53,
54,
55,
56,
57,
58] is as follows:
Hypothesis 11 (H11). Entrepreneurs, having the resources necessary to do so, positively value the impact of business incubators on creating businesses in society.
Hypothesis 12 (H12). Entrepreneurs who experience difficulties entering the labor market positively value the impact of business incubators on creating businesses in society.
In any country, the creation of SMEs means economic growth and new jobs, including entrepreneur-employer (self-employment) and jobs for potential employees [
31]. The more resources business partners have, the more economic growth the economy will experience. For entrepreneurs with resources, business incubators have a crucial role as a factor that encourages the creation of businesses, which is consistent with the study conducted by the Madrid City Council from 2011 to 2019, which showed that an average of 130 businesses were created annually in the public incubators of the community of Madrid [
32].
According to the opinion of entrepreneurs, business incubators not only support the creation of new companies but also help them to grow and survive throughout their life cycle [
7,
29,
34], and this, in turn, leads to an increase in the synergy between companies in the national economy [
10,
30], which, in turn, is enhanced and accelerated thanks to the fact that entrepreneurs have the necessary resources.
In summary, regardless of the reason why entrepreneurs start their activity, they positively value incubators as a mechanism to help explore the most suitable environment for the creation, improvement, and establishment of new business entities, providing a range of services to their customers [
31] and providing a context that increases the probability of the success and survival of businesses [
4,
7].
2.2. Methodology
A questionnaire was developed to collect the opinions of a representative sample of entrepreneurs residing in Spain to assess the value creation of business incubators in society.
The sample was composed of 194 entrepreneurs residing in Spain. Spain was established as the demographic limit due to the significant development of business incubators compared to the rest of Europe [
3,
59]. The descriptive characteristics of our sample are shown in the following table (
Table 1):
According to the number of subcontracted employees, this table shows that 74.74% of the microcompanies surveyed have less than two employees.
From the 194 surveys obtained, 60.31% are aware of the business incubators (117 companies). Therefore, the sample used for the study of the impacts of the socio-economic benefit of business incubators on society from the point of view of entrepreneurs with different motives for entrepreneurship included these 117 companies.
The survey mainly collected data on the impacts of the different functions of business incubators on the entrepreneurial ecosystem to assess the usefulness of business incubators in society.
To study the different evaluations depending on entrepreneurs’ motive for starting their activity, several variables were studied in the survey, divided into two large groups: one related to entrepreneurship due to necessity, e.g., unemployment and difficulty entering the labor market, and the other related to entrepreneurship due to vocation, e.g., desire to undertake and develop one’s project, having the necessary resources, independence, personal satisfaction, and happiness. However, only “having the necessary resources” [
20,
21,
22,
23,
24] and “difficulty entering the labor market” [
25,
26] were found to be significant.
Questionnaires are one of the most widely used tools in social research, as they allow extensive information to be obtained from primary sources [
46] on a particular topic of interest by presenting the set of items in the form of proposals [
60]. However, the questionnaires also have disadvantages. Amongst them, we can stress two: one is the inadequate interpretation of the questionnaire by the interviewees and the second disadvantage is the difficulty in reaching reliability, since it whether the respondent suffers from occasional emotions or subjective opinions on the subject is unknown [
60]. The first drawback has been attempted to be solved mainly by contacting entrepreneurs online, by phone, mail, social networks, etc. To avoid the second disadvantage, we chose to control the questions and use a Likert scale, which allows the questions to be closed and the results to be more precise, reducing ambiguities [
46].
The survey was conducted online using the Google Surveys platform, and disseminated through social networks. Using the same tool, the responses were collected, and a descriptive analysis was conducted. The Google Surveys tool was chosen due to its ease of distribution and great reach [
46], especially in unpredictable situations such as the current one caused by COVID-19 [
27], but other means of contact with entrepreneurs such as telephone and online meetings were also used in order to achieve better dissemination.
Data were collected from 7 April 2020 to 19 September 2020, according to the schedule shown in the table below (
Table 2):
The survey questions were measured using a Likert scale for entrepreneurs residing in Spain who are knowledgeable about business incubators. The evaluation was conducted using a Likert scale: 1: the respondent did not consider the factor important; 2: the factor is not very important; 3: the factor is considerably important; 4: the factor is important; and 5: the factor is very important.
Therefore, the geographic area is Spain. The information was collected using online surveys. Smart PLS was used to create the model. The sample was composed of 194 entrepreneurs. We obtained 117 valid surveys.
This work is part of a broader research study on the effects and impacts of business incubators on entrepreneurship. Questions were extracted from a more extensive questionnaire used in this research and divided into two blocks: reasons for entrepreneurship (block 1) and socio-economic benefits of incubators (block 2).
A group of variables was defined for each block. Therefore, two sets were used: those related to why entrepreneurs carried out their activity (REA) and those related to the benefits of incubators for society (ImBI). The values obtained in the descriptive analysis for each variable were also included.
To confirm the relationships between the motives for entrepreneurship and the valuation of the impacts of incubators on society, and to test the hypotheses highlighting the relationships, a structural equation model (SEM) was developed, since this method, unlike other multivariate methods used in the social sciences such as regression, where only one relationship between a dependent variable and one or more independent variables are represented, can examine a series of dependency relationships simultaneously [
61].
In SEM, multiple indicators are obtained to control the measurement error specific to each variable, which allows the researcher to evaluate and test the validity of each measured variable and the theoretical models [
62].
Statistical analyses were performed using the partial least squares (PLS) method with SmartPLS3 software [
63].