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Journal: Sustainability, 2022
Volume: 14
Number: 7340
Article:
Hotel Service Analysis by Penalty-Reward Contrast Technique for Online Review Data
Authors:
by
Wen Tu Zhang, Il Young Choi, Yun Joo Hyun and Jae Kyeong Kim
Link:
https://www.mdpi.com/2071-1050/14/12/7340
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