Abstract
This study assesses whether the association of place-branded foods and the adoption of responsible and sustainable management practices (e.g., quality management, environmental management, and corporate social responsibility) influence the financial performance of regional restaurants linked to the land of origin. The data collected from 265 regional restaurants located in the Centre Region of Portugal allowed estimation of a selected set of discrete-choice model specifications, namely, probit, logit and generalised extreme value regression models. The empirical findings reveal that the use of place-branded foods increases the demand for regional restaurants, which positively influences their financial performance. In addition, responsible sustainable management practices such as collaboration with customers to improve products and services, quality and safety control, choice of organic foods, commitment to maintaining jobs and cooperation with the community reveal a positive and significant influence on financial performance. Conversely, the results show that the use of origin certification in marketing and advertising campaigns and improvement of the restaurant’s image through the use of place-branded products have a significantly negative influence on regional restaurants’ financial performance, considering the pandemic crisis and the additional costs associated with this differentiation procedure.
1. Introduction
The UNO’s Sustainable Development Goals (SDG) [1] as global objectives have contributed to increasing consumers’ and producers’ collective and individual awareness of global social and environmental issues, which require a common response by national governments and the respective public administrations, non-governmental organisations, companies and citizens [2].
Sustainable development is intrinsically linked to regions and territories, which are naturally associated with agriculture and gastronomy. In this line of thought, it is worth underlining that gastronomic tourism has taken on great importance in the process of generating value in the context of rural economies. It is shown to be fundamental in promoting rural regions’ identity, based on territorial brands and communicated through images related to differentiated food and drink connected to the area [3]. Many countries have used concepts related to differentiated food and drink as powerful mechanisms for the branding of some rural territories (e.g., [4,5,6]).
As a consequence of the restructuring of European rural economies, in many regions and territories, food and gastronomic heritage is being used to strengthen their identity, in order to attract investment and tourism, which can function as a complement to, or a partial substitute for, existing agricultural activity [7]. In many cases, initiatives to develop these territories seek to provide benefits for both tourism [8] and sectors of the agri-food industry, creating and strengthening supporting economic links between them [9]. In this way, agri-food products and drinks of exceptional quality can be used to improve the general image of tourism in a rural region as well as visitors’ experience [3,10].
The European Union (EU), with Regulation (CEE) n° 2081/92 [11] at the beginning of the 1990s, created Geographical Indications (GI) for quality agri-food products, providing a first instrument able to protect the uniqueness and value of these foodstuffs. These can serve as a valid driver of sustainable regional development [12] and the sustainability of rural territories. The official database of GI in the EU (eAmbrosia) contains 3.401 GI of agri-food products, of which 1.520 are agri-food and food products, 255 are fortified drinks, 1.621 are wines and 5 are aromatic wines. The majority of these products originate in Mediterranean countries, with around 70% of them coming from Italy, France, Spain, Greece and Portugal [13].
Considering these macro data, it can be proposed that gastronomy associated with the consumption of differentiated food and drink is a natural and relevant dimension of place branding [14], inasmuch as agri-food products and gastronomy are positioned as differentiated territorial offers, including distinctive elements such as the resulting experience, the location’s heritage and its identity [15]. Simultaneously, it should be highlighted that place branding is evolving towards a new mentality or logic involving multiple stakeholders and complex systems of interaction [16]. As argued by Kavaratzis and Hatch [17], a place’s brand and identity are formed through a complex system of interactions between: (i) the collective and the individual; (ii) the physical and non-physical; (iii) the functional and the emotional; (iv) the internal and the external; and (v) the organised and the random.
Place branding based on differentiated quality agri-food products and local gastronomy can serve as a lever to promote tourism and the sustainability of rural areas. Here, restaurants play an important role as local agents and cultural, local promoters, ensuring a good welcome and recommendation for visiting tourists. In addition, they can use local products to provide quality and differentiation on their menus. They can benefit from the local, territorial brand provided by a given quality product or products to increase both their business sustainability and the region’s sustainability [18].
Consumers are increasingly sensitive to matters such as the quality, safety and origin of food; the sustainability of agriculture and production processes; certification of food and drink; reducing food waste; and respect for workers’ rights throughout the production chain [19,20]. The literature on sustainability in the restaurant sector is recent and focuses almost exclusively on the environmental aspect of sustainability [21].
From a business analysis perspective, recognition of social and environmental responsibility is increasingly included in management strategies [22,23] and processes [19]. Consequently, the evolution of the traditional concept of corporate social responsibility (CSR) [24] towards a concept of shared value [25] and implementation of sustainable business models [26,27] has made it necessary to incorporate matters of sustainability in daily operations, not just as a response to some types of moral obligations, but also as an opportunity to increase the quality, effectiveness and efficiency of businesses, and consequently improve these firms’ performance [2].
For a better understanding of the global relevance of stimulating restaurants towards more sustainable management, it is crucial to understand the factors leading entrepreneurs in this direction and to highlight the potential benefits arising from this type of approach. Although scarce in the literature, some studies focus on the influence of adopting sustainable practices on restaurants’ performance (e.g., [28,29,30,31,32,33]). However, studies on the effects of using regional agri-food products on restaurants’ financial performance and their business sustainability are very rare (e.g., [34,35]).
The specific nature of regional agri-food products is due to their strong bond with their places of origin [36]. That specificity results not only from climatic characteristics and the strong connection with specific production assets of a material (e.g., regional varieties or native breeds) and intangible (e.g., local agents’ knowledge) nature, but also from local culture and traditions, which are the foundations of local populations’ ‘historic memory’ and identity [37]. For all these reasons, regional agri-food products, and consequently local cuisine, are indeed a specific asset in forming a place’s social and gastronomic particularities [38] and are therefore considered as key factors of the tourist experience and a very important component of the tourism system [35].
Therefore, the demand for regional agri-food products, besides stimulating farming activity, creates job opportunities, encourages opportunity entrepreneurship, contributes to making destinations more attractive, reinforces the identity of the tourist destination brand and stimulates the community’s pride in its food and all the cultural heritage related to it [34].
As proposed by [39], restaurants play a mediating role between tourists and local food. The economic importance of restaurants is explained by the fact that almost a third of tourists’ total expenditure goes on food, which is a considerable proportion of a destination’s income from tourism [40].
This study contributes to advancing the still-limited knowledge of the influence of using differentiated regional agri-food products and the implementation of managerial practices of sustainability and corporate social responsibility on the financial performance of regional restaurants connected to their territory of origin, understood here as restaurants that include on their à la carte menus dishes prepared with high-quality regional agri-food products from the local area. It provides implications for political decision-makers and those in charge of responsible, sustainable management of restaurants linked to the local area.
This study begins by presenting the theoretical framework on regional agri-food products and managing sustainability in restaurants linked to their land of origin. Secondly, the methodology used is presented and the main results obtained are described. Thirdly, the results are discussed, and fourthly, the conclusions, implications, limitations and suggestions for future research are presented.
2. Theoretical Framework and Hypothesis Development
2.1. Regional Agri-Food Products and Restaurants Linked to Their Land of Origin
In the literature of reference on the different theoretical frameworks with applications to the sustainable development of rural territories [41], the cultural economy [42] and agri-food systems [43], prominence has been given to the strong bond between differentiated agri-food products and their territories of origin [44].
This type of product is usually associated with local, small-scale production and supply chains, denoting special characteristics, given the combination of local raw material and ancestral, traditional production techniques, which gives it its identity [45].
The conceptualisation of the traditional product is contained in EU legislation, through Regulation (EU) n° 1151/2012, of 21 November 2012, with regards to the quality schemes of agri-food products and foodstuffs [46].
Regional agri-food products are elements representing the history, cultural heritage, customs and traditions of a community, or even its geographical and orographic features [47]. For that reason, these products are generally conceived as a form of cultural, historical and intangible capital, potentially able to produce economic and social benefits for their producers and lands of origin [48] and for consumers through the resulting experience [49]. Those benefits can consist of increased income for farmers in peripheral areas who, by establishing local partnerships, can create spillover effects and be multiplied by strengthening sales through local distribution networks [50], job creation [51], increased social dynamics in territories [39], strengthening environmental sustainability, social well-being and the quality and safety of agri-food products provided to consumers [52].
In recent decades, peripheral areas of the EU with low population density have lacked innovative responses to the different models and discourses on rurality, with the ultimate goal of promoting sustainable regional development [43]. Although the last few years have seen an increasing tendency to incorporate new activities in certain regions, especially of a touristic nature [53], these processes must involve gradual specialisation, which includes promoting and valuing the quality of both goods produced and services provided [43].
One of the strategies used to promote the sustainable regional development of rural areas’ endogenous potential is based on combining the process of territorial identification and creating brands linked to the land [54,55,56]. This strategy is based essentially on valuing specific assets regarding the production of goods and the provision of services linked to the place of origin, such as history, countryside, cultural heritage, agri-food products and tourism [57].
The association of an agri-food product with a specific place is designated as Geographic Indication (GI), which aims to identify a product of proven quality with a specific location. This association often occurs naturally, without any particular attempt to connect a specific attribute of the place to the product [58], underlining that the intangible benefits are fundamental for both the product and the place of origin [59].
As proposed by Verlegh and Steenkamp [59], identifying regional agri-food products is the target of marketing and place branding strategies, in order to potentialise and valorise the image of their places and regions of origin.
In the sphere of territorial marketing, regional reputation is still a phenomenon of limited significance, despite the wine sector being an exception worth mentioning here. This is due to wine being a product which, besides operating as an individual brand, also does so under a so-called umbrella brand [60] or a territorial brand [61]. In the wine sector, according to Menival and Charters [62], the existence of territorial brands is due to recognising the importance of terroir, representing an inseparable relation between quality and place of origin. Therefore, regional designations associated with wine play the same role as a brand, i.e., they add value for both the producer and the consumer [63].
Besides the wine sector, recognition of a given agri-food product’s potential to be the image of its place of origin has caused the emergence of collaborative scenarios of the co-branding of products and places [58], allowing the commercialisation of a product associated with a given locality possessing brand attributes and valorising the image of both the product and the place [64]. Kavaratzis and Ashworth [64] even consider the co-branding of products and places as one of the three key areas of place branding, although the former, referring to products, has been neglected in the literature of reference. This raises questions that remain to be explored, mainly due to many of these products being agri-food. Products such as Gruyère cheese, Barossa Valley wine, Colchester oysters [6], Port wine [65], Serra da Estrela cheese or Valle del Jerte cherries [44] can alone represent a local brand, including a wide range of individual brands that can come under the umbrella-brand [6].
Therefore, instead of commercialising a place through an attractive logo or more orthodox marketing strategies, in the context of tourism linked to the land, place branding is increasingly understood as a mechanism to promote the place’s quality and encourage meaningful links between visitors and residents in the tourist destination through shared experiences [65,66,67].
In this context, gastronomy has become an important factor in diversifying the portfolio of products and services and in defining the regional brand and image [68]. It is an essential element in expressing the uniqueness of the tourist activity to be highlighted, not only because it is the central experience, but also because it has become a source of identity formation in post-modern societies [69].
In this line of action, the restaurant sector is an important vector in building facilitating relations between food, tourism and sustainable territorial development. Restaurants exist not only to satisfy basic nutritional needs but also because the whole food and restaurant industry has a facilitating role; they are an important part of the tourist industry [70]. Besides providing tourists with food, restaurants offer them an experience. Here, food, and consequently regional agri-food products, are generally indicated as one of the main reasons for travelling and a factor that influences tourists’ choice of restaurants [71].
Gastronomic experiences are a fundamental element for tourists and their tourism experiences. Therefore, using regional agri-food products in restaurants can be a source of competitive advantage for the restaurants that serve them, at the same time as having a positive impact on the territory’s differentiation [69]. Using regional agri-food products in restaurants can also have an impact on the improvement of products developed based on local tradition, as well as the dining experiences shared by tourists [70,72]. This has a positive effect on the perception of the level of authenticity in the restaurant, extending the experience in the tourist destination [71].
Restaurants’ use of local or regional agri-food products also contributes to the growth of local production, while identifying those products on their menus serves as an alternative to conventional practices in marketing restaurants [73].
A growing number of restaurants are changing how they position themselves in the market, giving greater emphasis to the local nature of the food, highlighting local dishes on the menu or providing different regional aperitifs [74]. This view is shared by Dhora and Dionizi [70], who underline the importance of restaurants offering their customers, and especially tourists, a variety of traditional dishes, considering that consumers increasingly look for locally produced specialities and unique and traditional regional products. Besides establishing a strong link with the territory, this new positioning requires a strong relation between the restaurant sector, the surrounding environment and the region’s producers, increasing the number of authentic experiences available to visitors and tourists in a given territory [75]. Consequently, restaurants that offer quality products make a very important contribution to improving the quality of both local agri-food products and their production systems [70].
As described by Everett and Aitchison (2008) [76], many factors define a destination’s success and failure regarding the development of gastronomic tourism or associated with local agri-food products. One of these is restaurants’ important role in promoting gastronomy and local products, with them serving as facilitating anchors in many tourist destinations. In addition, they are a service of proximity, which facilitates the relation with gastronomic tourism. They act as mediators between local producers and tourists, communicate directly with them and know the local situation.
Despite the important mediating role restaurants play in tourism development, Hjalager and Richards [77] highlight that few of them develop a truly wide-ranging strategy, oriented towards local products and the destination’s traditional cuisine. This may be to do with restrictions or barriers that prevent restaurant owners or managers from using completely local products as mechanisms to attract tourists.
According to Smith and Honggen [78], the most common restriction faced by chefs and restaurant managers to using regional agri-food products lie in the difficulty in accessing local producers’ short production and distribution chains and in ensuring food quality and safety. Therefore, establishing good relations with local actors gives restaurants the possibility of reducing the impacts arising from these difficulties.
From the above, the use of regional agri-food products is expected to have a positive effect on restaurants’ financial performance. This gives rise to the first research Hypothesis 1, expressed as follows:
Hypothesis 1.
The use of regional agri-food products (RAP) has a positive influence on the financial performance (FP) of restaurants linked to their place of origin.
2.2. Sustainable Management in Restaurants Linked to Their Place of Origin
The sustainability of restaurants has been studied from different angles of analysis [19]. Some studies have focused on analysing the impact of different practices of responsible and sustainable management on the financial performance of different companies in the tourism sector, and, as indicated by Bagur-Femenías et al. [31], these studies focus on corporate environmental responsibility or corporate social responsibility.
Regarding restaurants, the recent review conducted by Higgins-Desbiolles et al. [21] points in a related direction, i.e., that sustainable restaurants have focused essentially on practices of environmental sustainability. Even so, some studies turn their attention to deepening the topic of factors stimulating sustainability and their effect on restaurants’ performance [19].
It should be noted, however, that studies analysing the combined effects of the different components impacting on restaurants’ sustainability are still scarce [31]. Indeed, no study in the previous literature was found to concentrate, simultaneously, on the effects of quality management practices (QMP), environmental management practices (EMP) and corporate social responsibility practices (CSR) on restaurants’ financial performance and the resulting business sustainability. This is even more obvious in introducing to this subject of analysis the possible use, by restaurants, of regional agri-food products (RAP) as a way to increase their financial performance.
2.2.1. Quality Management and Financial Performance
Over the last 20 years, the positive effects of quality in any given company have been widely studied [31]. Most authors agree that quality can activate various internal and external levers that are able to improve business competitiveness [79]. Concerning the internal effects of quality, the literature emphasises the improved effectiveness of workers and processes [80]. As for the external effects, the main one lies in increased customer satisfaction [81].
The quality management policies (QMP) that explain and standardise processes and tasks, allowing the identification of valuable criteria for customers [82], also focus on the formation of key processes tending to improve employee performance [83,84,85,86] and customer satisfaction with the company in relation to its main competitors [87], which also creates loyalty [88]. As a consequence of this interlinked chain of factors, through a series of causal relations, firms can generate competitive advantage that will improve their image [89] and increase sales, maximising the income obtained from current customers and attracting new ones [90]. Better market positioning can also make a company more resilient when faced with potential crises, strengthening its capacity to remain in the market [89,91].
Some researchers also found that quality management policies can lead to more advanced information systems that facilitate decision-making processes [87,88]. In addition, they can generate not only increased sales, but can also increase efficiency, either through eliminating activities that do not create value or by increasing efficiency in performing key tasks, with less allocation of resources to the process [86,89,90].
A great many authors consider quality as a path to raising firms’ financial performance, and obviously that of restaurants. Improved business competitiveness comes through interaction with external factors and internal factors and processes [88].
This means that quality management practices have a positive influence on restaurants’ performance. Therefore, the second research Hypothesis 2 is considered:
Hypothesis 2.
The implementation of quality management practices (QMP) has a positive influence on the financial performance (FP) of restaurants linked to their place of origin.
2.2.2. Environmental Management and Financial Performance
The contrast between sources of competitive advantage and average production costs [91] can establish a useful structure for analysing the impact of environmental management on companies’ financial performance [92]. For example, pollution prevention can let a firm economise regarding the costs of acquiring raw and subsidiary products, products in the manufacturing process and the costs of energy and reusing material through circular recycling practices [93].
As highlighted in [30], various studies indicate that the adoption of environmental management practices (EMP) allows companies’ better financial performance, directly or indirectly, i.e., by reducing daily operational costs and consequently reinforcing competitiveness. Hofer et al. [94] address the relation between environmental practices and firm performance, signalling a positive relation, with rare exceptions (for example, those described in [95,96]).
In the context of the tourist industry, which restaurants are part of, previous studies converge on the finding that environmental management practices are positively related to companies’ performance [30].
It is therefore also expected that environmental management practices will have a positive influence on restaurants’ financial performance. This gives rise to the third research Hypothesis 3:
Hypothesis 3.
The implementation of environmental management practices (EMP) has a positive influence on the financial performance (FP) of restaurants linked to place of origin.
2.2.3. Corporate Social Responsibility and Financial Performance
The most common definition of what is considered as corporate social responsibility (CSR) involves activities of benefit to some segment of society, going beyond the wish for company profit and each country’s legal requirements [97,98].
The theoretical work on companies’ reasons for developing initiatives related to CSR range from the instrumental for stakeholders to the interest underlined by the promoters of these initiatives. Therefore, CSR is an instrument that lets a firm achieve other desirable results, such as attracting and retaining employees, corporate reputation and customer satisfaction [97].
As indicated by Lee et al. [99], CSR has a positive effect on firms’ financial performance (e.g., [100,101]). Based on the arguments of instrumental stakeholder theory [102], the results of these studies imply that an increase in CSR activities, considering all legitimate stakeholders in decision-making, improves a firm’s performance, has a positive effect on its reputation or brand equity and allows savings in operational costs, adapting to possible government regulations [98,99,100].
Additionally, in the hotel and tourism industry, collective and individual awareness of CSR is growing [98], due to increased attention to the importance of brand reputation [103] and the unstable nature of customers’ willingness to pay for appropriate products in hotels and restaurants [104].
Lee et al. [99] state that although there seems to be no clear relation between CSR and FP in restaurants, among the few studies made in this field, Kang et al. [98] detected a positive effect of CSR (i.e., socially responsible activities) on the value of restaurant firms in the USA.
CSR strategies are therefore expected to have a positive influence on restaurants’ financial performance, giving rise to the fourth research Hypothesis 4:
Hypothesis 4.
The implementation of corporate social responsibility (CSR) practices has a positive influence on the financial performance (FP) of restaurants linked to their place of origin.
Given the complexity of the theoretical framework reviewed and the limited amount of previous empirical evidence, a conceptual model is proposed, to be tested in the empirical analysis carried out. The proposed conceptual model of analysis explores the relations between all the items that integrate the constructs of quality management practices (QMP), environmental management practices (EMP), corporate social responsibility practices (CSR) and the financial performance (FPR) of restaurants (see Figure 1).
Figure 1.
Proposed conceptual model of analysis. The description of variables is provided below in Table 1.
3. Methodological Design, Materials, and Variables
This study follows a line of research that aims to understand the effects of certified quality products (for example, products with PDO, PGI and TSG) on the sustainable regional development of territories of origin. Primary data were obtained from a questionnaire survey administered to the owners or managers of restaurants using quality products on their menus, all located in the Centre Region of Portugal.
This region covers an area of approximately 28 thousand km² and has around 2.3 million inhabitants. Regarding agricultural production, this region produces, certifies and exports a diversified portfolio of agri-food goods of excellence, confirmed by the existence of 42 products certified by the European Union Quality System, namely 22 PDO, one TSG, 17 PGI and two GI.
3.1. Database and Sample
To form the database, primary data were collected through a questionnaire survey administered between June and September 2021 to the owners or managers of restaurants in the NUT II Central Region of Portugal that use regional agri-food products on their menus.
The questionnaire used for data collection was structured in 43 questions, taking as a reference various previous studies (see Table 2) related to the topics and constructs used here. It contains two sections. The first aims to obtain a socio-demographic characterisation of the sample, having the following sub-sections: (1) Profile of the restaurant owner and/or manager; (2) Restaurant profile. The second characterises the practices of responsible and sustainable management and the financial performance of restaurants linked to their place of origin, including the following sub-sections: (3) Regional agri-food products; (4) Quality management practices; (5) Environmental management practices; (6) Corporate social responsibility practices; and (7) Financial performance.
Table 2.
Questions related to restaurants’ sustainability.
The variables used to measure the constructs were based on a literature review (Table 1).
Table 1.
List of Variables: Designation and description.
The QMPs’ focus on the administrative organisation of restaurants and were based on the recent studies of Alonso-Almeida et al. [33], Cantele & Cassia [19], Kasim & Ismail [106], Llach et al. [29] and Planken [107]. The EMPs were measured using questions related to environmental protection already employed in the general literature about environmental management, such as Cantele & Cassia [19], Llach et al. [29], Perramon et al. [30], Molina-Azorín et al. [92], Kassinis & Soteriou [105] and Planken [107]. These measures include both technical issues (such as energy and water-saving activities) and organisational practices (such as personnel training in environmental issues) [92]. The CSR practices are measured in terms of working environment, salary level, stakeholder commitment and management commitment, in accordance with Alonso-Almeida et al. [33], Bagur-Femenías et al. [88], Cantele & Cassia [19] and Planken [107]. Finally, the FPR was measured in this study considering performance in terms of financial results indicated by the restaurants’ owners and based on the previous studies by Alonso-Almeida et al. [33], Bagur-Femenías et al. [88], Cantele & Cassia [19], Kassinis & Soteriou [105], Kasim & Ismail [106], Llach et al. [29], Molina-Azorín et al. [92] and Perramon et al. [30].
The reliability of the questionnaire survey results was previously ensured by conducting a pilot test in both Portuguese and Spanish Restaurants, covering a limited sample of 20 restaurants (i.e., 10 Portuguese restaurants + 10 Spanish restaurants). Afterwards, the results of the questionnaires were compared, and no significant results or missing answers (or values) were found. Since it was not possible to collect a minimum number of 200 valid questionnaires related to the Regional Spanish restaurants located in the Extremadura Region, especially due to the COVID-19 conjecture, the option available was to perform the final analysis applied only to the Portuguese sample. Moreover, a principal component analysis was performed pointing out the joint significance of variables representing RAP, QMP, EMP and CSR.
The questionnaire was constructed, administered and spread online via Surveymonkey, since this platform has characteristics that enhance the efficacy of the questionnaires themselves. As well as managing the sending out of emails and the respective answers in a practical way, it facilitates export in different formats adaptable to software for statistical analysis of the data [108].
Restaurants were selected through Tripadvisor.com. The reason for this choice was that this website unites one of the main online tourist communities worldwide, joining restaurants in more than 190 countries. In addition, it has more than 200 million classifications and assessments made by global tourists [109], who classify restaurants according to a system of 5 stars, based on 4 criteria: food, service, price and atmosphere. These four criteria influence tourists’ decision-making regarding options for consumption in restaurants [110].
Given the geographical area and objective guiding this study, to select restaurants to include in the study, regarding the filters available on Tripadvisor.com, the only way to ensure that the restaurants in the selection had a link to their place of origin was in the “Good for” section, from the selection filters menu, choosing the option “regional gastronomy”. Thus, the following sequence of procedures was implemented: (1) “geographical area”; (2) type of establishment, with selection limited to “restaurants”; (3) type of cuisine, selecting the characteristic of: “good for regional cuisine”; and (4) establishments classified with between three and five stars (see Figure 2).
Figure 2.
Characteristics and selection criteria of restaurants.
This selection process gave a total of 854 restaurants. All restaurants were contacted in three ways: through the Surveymonkey platform, by email and through Facebook Messenger. These contacts resulted in a total of 292 responses, of which 265 were considered valid and 27 invalid for reasons such as not responding to the entire questionnaire.
The sample size was determined using the Qualtrics calculator [111] and the finite population correction factor, expressed as follows:
where,
where is the confidence level, is the standard deviation and is the sampling error.
Following this process, the optimal sample size for a 95.0% level of confidence and admitting a 5.0% margin of error resulted in an optimal sample size of 265 restaurants (Table 3).
Table 3.
Calculation of the ideal sample of responses according to the QuestionPro calculator.
The sample of restaurants (Table 4) includes those that have been operating for more than 10 years (48.3%), being restaurants serving regional or national cuisine (56.6%), having between zero and five employees (61.9%) and where collaborators are people outside the family (57.7%).
Table 4.
Descriptive statistics of the restaurant sample (n = 265).
Restaurant owners and managers are mostly male (66%), married (81.9%) and aged between 36 and 55 (57%). As for academic qualifications, 38.9% have higher education and only 43% have training in the area of catering. More than 58% have experience in the area of catering, previous to their experience in the current restaurant (Table 5).
Table 5.
Descriptive statistics of restaurant owners and/or managers (n = 265).
3.2. Variables and Model Specification
Considering the theoretical framework and the proposed conceptual model of analysis arising from this, a set of variables was selected to assess whether the association of regional agri-food products (RAP) and the implementation of sustainability practices, including those of quality management (QMP), environmental management (EMP) and corporate social responsibility (CSR), influence the financial performance (FPR) of restaurants linked to their territory of origin.
To obtain data related to the restaurants’ FP, the owners or managers were surveyed through nine items (FPR.1–FPR.9), represented as dichotomic variables, where ‘No’ corresponds to ‘0′ and ‘Yes’ corresponds to ‘1′ (see Table 1 before).
The independent variables are distributed over four groups: (i) five items related to the use of regional agri-food products (RAP.1–RAP.5); (ii) six items related to quality management practices (QMP.1–QMP.6); (iii) fourteen items related to environmental management practices (EMP.1–EMP.14); and (iv) six items related to corporate social responsibility practices (CSR.1–CSR.6). Additionally, for the set of items making up the independent variables, dichotomic variables were used, where ‘No’ corresponds to ‘0′ and ‘Yes’ corresponds to ‘1′.
Besides the dependent and independent variables, a control variable was considered, referring to the restaurant profile, formed of six items (CAR.1–CAR.6).
3.3. Discrete-Choice Models
In order to estimate the conceptual model of analysis proposed and test the research hypotheses empirically, three discrete-choice models were used. These can analyse the statistical relation of a binary dependent variable in relation to more than one explanatory variable and in this way determine the different ways in which the independent variables influence the financial performance of restaurants linked to their territory of origin.
Considering the aim here, the literature contains various studies which, examining the same type of relation analysed, use discrete-choice models [112,113,114,115,116], these being viable models for this type of study [117].
In the field of discrete-choice models, the logistic regression model should be highlighted, being a predictive model that can be used when the response variable is binary [118]. This is an econometric model used to model the occurrence, in terms of probability, of one the two achievements of the classes of dependent variables, where the independent variables can be qualitative or quantitative. This method can also assess the significance of each independent variable included in the model. A logistic regression is therefore a statistical technique that, from a set of observations, aims to produce a predictive model of values taken by a categorical, often binary variable of a series of continuous and/or binary explanatory variables [119]. In the logistic regression model, the probability of observing a given event is expressed as follows:
or, as an equivalent:
where:
The estimated probability (Pestimated) of a given event occurring; ≈2.718, that is, the Neper number, corresponds to the value used in the exponential function, with , as the regression coefficients estimated for each independent variable k and as the constant term.
The estimators are obtained by applying the maximum likelihood method, which consists of determining the values of the parameters that maximise the probability of obtaining the set of values observed [117]. According to Hosmer and Lemeshow [120], this method can estimate the regression coefficients, ensuring maximum value of the probability of obtaining the achievements of the dependent variable of the sample. The likelihood function expresses the probability of observing a given event, with unknown parameters. The maximum likelihood estimators of those parameters are chosen to ensure maximum likelihood, being expressed through the following system of equations:
The logistic regression model uses the estimation with the maximum likelihood [121] to evaluate the probability of categorical association [122], whose consistency can be determined through the value obtained for logarithmic likelihood and the p-value obtained to assess whether the model represents the data accurately.
3.3.1. Model 1—Probit Regression Model for Binary Response Data
This empirical approach used a first Probit model, aiming to test the relation between restaurants’ financial performance (FP) and the different explanatory variables, namely the set of sub-variables included in the variables: regional agri-food products (RAP); quality management practices (QMP); environmental management practices (EMP); and corporate social responsibility practices (CSR).
Following Vittinghoff et al. [122], this estimation process considers the response or dependent variable, namely financial performance (FP), which is represented by a binary variable and the vector of the independent variables representing regional agri-food products—(RAP), quality management practices (PGQ), environmental management practices (EMP) and corporate social responsibility practices (CSR)—which are expressed as follows:
where: Pr is probability and Φ represents the function of cumulative distribution function (CDF) of the standard normal distribution. The β parameters are typically estimated using the maximum likelihood method.
3.3.2. Model 2—Logistic Regression Model for Binary Response Data
In a second model, considered as the response, or dependent, the variable is FP, that is, p(FP)] is the probability of restaurants having better financial performance, p(FP) = Pr[FP = 1], considering the same group of explanatory variables, with p(FP|RAP, QMP, EMP, CSR) expressing the likelihood of restaurants having better financial performance according to the level of use of regional agri-food products and the implementation of quality management, environmental management and corporate social responsibility practices Pr[FP = 1|RAP = rap, QMP = qmp, EMP = emp, CSR = csr], supposing that FP follows a binomial distribution of the type: FP ~ Bin(1, p).
In the regression model, the variable of interest p(FP), hereafter represented by p, undergoes the transformation known as a logistic function and is defined as follows:
where: represents the probabilities of success associated with financial performance.
The logistic regression model is defined as linear in the fixed parameters and , taking on the following functional form:
The model can also be defined in terms of the probability of success of the event observed, as follows:
Extension of this model to multiple explanatory variables is processed through its inclusion in the linear predictor. Since all the variables are nominal, being recoded through binary variables, the linear predictor of the model is represented through the following model specification:
The logit function establishes the link between the response variable and the linear predictor, using the maximum likelihood method. This is the most commonly used link function, as it allows easy interpretation of the model’s parameters. Therefore, the probabilities of success regarding financial performance has the value of expβ_1 for each additional value for the use of regional agri-food products and the implementation of quality management, environmental management and corporate social responsibility practices, considering that FP = 1 if the restaurant strengthened its financial performance and FP = 0 if otherwise.
3.3.3. Model 3—Generalised Linear Model (GLM) Regression Model for Binary Response Data
A third model uses a generalised linear model. The term “general” linear model (GLM) usually refers to conventional linear regression models for a continuous response variable given continuous and/or categorical predictors. It includes multiple linear regression, as well as ANOVA and ANCOVA (with fixed effects only).
The form is:
where contains known covariates and contains the coefficients to be estimated. These models are fit by least squares and weighted least squares using, for example, SAS’s GLM procedure or R’s lm() function.
The term “generalised” linear model (GLIM or GLM) refers to a larger class of models popularised by McCullagh and Nelder (1982, 2nd edition 1989) [123]. In these models, the response variable is assumed to follow an exponential family distribution with mean , which is assumed to be some (often nonlinear) function of . Some would call these “nonlinear” because is often a nonlinear function of the covariates, but, as stated in [123], they can be considered as linear, since the covariates affect the distribution of only through the linear combination .
4. Results and Discussion
The results of applying the discrete-choice models (Model 1—Logit, Model 2—Probit and Model 3—Generalised Linear Model applied to Logit and Probit models) for the sample considered (see Table 6, Table 7, Table 8 and Table 9), using the financial performance of restaurants linked to their territory of origin as a dependent variable, representing the value of 1 when owners or managers state that restaurant profits grew and 0 if the opposite was found, returning to Model 1 an LR Chi2 of 68.71 with a p-value of 0.0001, for Model 2 an LR Chi2 of 69.00 with a p-value of 0.0001 and for Model 3, when the GLM is linked to Logit, an AIC of 1.3622 and a BIC of −1003.09, and when the GLM is linked to Probit, were an AIC of 1.3612 and a BIC of −1003.37, indicating that all are statistically significant.
Table 6.
Logistic regression model.
Table 7.
Generalised linear model: family (binomial > 1) link (logit).
Table 8.
Probit regression model.
Table 9.
Generalised linear model: family (binomial > 1) link (probit).
As observed in Table 6, Table 7, Table 8 and Table 9, not all the items (tested through sub-hypotheses, cf. Figure 1) that integrate the four constructs concerning the use of regional agri-food products (RAP), implementation of quality management practices (QMP), adoption of environmental management practices (EMP) and implementation of corporate social responsibility practices (CSR) reveal a significant influence on the behaviour of the response variable, that is, the financial performance of the restaurants studied.
The positive influence of some of those items is significant in the three models tested, namely, for RAP, three parameters are signalled, although with different meanings. Using regional products’ D.O. in restaurants’ marketing and advertising (RAP.3), as well as improved restaurant image through the use of quality regional products (RAP.4), shows a negative, statistically significant influence on the financial performance of the restaurants studied. This may be explained by the restaurants that implement these two measures having to invest some of the means freed up by the restaurant for this purpose, which means an additional financial effort with a negative influence on their financial performance. Another explanation has to do with the questionnaire being answered in the midst of the pandemic crisis, which made that financial effort even more onerous. In contrast, the increased demand for the restaurant due to using regional agri-food products (RAP.5) had a positive and significant influence on restaurants’ financial performance.
Concerning the QMP, there is a positive and statistically significant influence associated with collaboration with customers to improve products or services (QMP.2) and monitoring and correcting non-compliance with quality and safety (QMP.5), ratified in the three models estimated.
Relative to the EMP, the concern about choosing organic and sustainably farmed food (EMP.3) is the only item that reveals a positive and significant influence on restaurants’ financial performance in all the models estimated.
In what concerns the CSR, the cooperation with the community to develop the territory (CSR.6) also reveals a positive and significant influence on restaurants’ financial performance. It is also worthwhile to outline that for the variable representing the socially responsible decision to retain jobs (CSR.1), a positive, significant influence was detected both in Model 2 and Model 3: the GLM was linked to the Probit Regression.
Continuing with discussion of the empirical evidence, in the light of the research hypotheses raised from the theoretical framework, a new set of insights arises regarding the different ways in which using regional agri-food products of quality and the implementation of responsible and sustainable management practices affect the financial performance of restaurants linked to their territories of origin.
The results obtained demonstrate that the three different management practices analysed (e.g., quality, environment and social responsibility) associated with the use of promoting regional agri-food products have an impact on the financial results of the restaurants themselves. Thus, and as previously mentioned, the results obtained confirm the results achieved by other works carried out previously and not only those focused on restaurants (see [29,30,31]) but also on other tourist industries, such as the hotel sector (see [31,33]), for example.
Most of the previous studies focused on just one of the management practices used in this study, and, in fact, most showed that the ability of different companies and restaurants to manage their performance in terms of quality, environmental management and responsibility issues is a strategic issue and, when done proactively, is proven to be profitable and sustainable for this type of companies, as also noted by Molina-Azorín et al. [92].
Restaurants’ use of quality regional agri-food products has a positive influence on the demand for restaurants (RAP.5), meaning that the sub-hypothesis 1e is not rejected. Accordingly, the implementation of this management option linked to the use of regional agri-food products by the restaurants in this study has a positive and significant influence on their financial performance. This result is in line with Kotler and Gertner [65] and Moilanen [66], as quality regional agri-food products, serving as territorial brands, attract tourists and consumers who go there in search of this type of differentiated product. As argued by Mitchell and Hall [71], it is known that regional agri-food products are generally indicated as one of the main stimulants of the decision to travel and are a factor influencing tourists’ choice regarding the choice of restaurants to visit. The use of regional agri-food products in restaurants can also be a source of competitive advantage for restaurants that serve them, at the same time influencing the territory’s attractiveness and differentiation of the place of origin [71].
On the other hand, when restaurants choose to use the PDO of quality regional agri-food products in their marketing and advertising strategies (RAP.3) and invest in improving their image through using quality regional agri-food products (RAP.4), these options have a negative and significant influence on their financial performance, which signals the rejection of the sub-hypotheses 1c,d, in corresponding terms. This result was found in the three discrete choice models. This somewhat surprising result may be explained in two ways, namely the recession caused by the pandemic crisis and the added financial effort implied. However, the impact that these practices could have over time in strengthening the competitive capacity and performance of restaurants linked to their territories of origin should not be underestimated.
Monitoring and correcting non-compliance with quality and safety in restaurants (QMP.5) and adopting collaborative processes with customers with a view to improving their products or services (PGQ.2) in the area of quality management practices (QMP) have a positive influence on restaurants’ financial performance, indicating that the sub-hypothesis 2b is not rejected. This corroborates the previous conclusions of Fotopoulos and Psomas [89], Alonso-Almeida et al. [33] and Bagur-Femenias et al. [90], since monitoring and correcting shortcomings allows a reduction in costs, either by eliminating activities that do not create value or by increasing efficiency in performing key tasks, i.e., requiring the same workload with fewer resources allocated to the process, which can bring gains in productivity and greater flexibility. Adopting quality management practices is therefore a critical path to obtaining better financial performance in restaurants, but this means strengthening competitiveness considering the crossing of critical success factors in both external and internal aspects [88].
Regarding the adoption of environmental management practices (EMP), when restaurants choose the option of using organic and sustainably farmed food (EMP.3) in their menus, this is revealed to have a positive and significant influence on their financial performance, being corroborated by the estimators obtained in the logit (Model 1) and GEV (Model 2) models. Thus, the sub-hypothesis 3c cannot be rejected. This is also in line with previous studies indicating a positive relation between environmental management practices and firms’ economic-financial performance [30].
Concerning the corporate social responsibility practices (CSR), a positive and significant influence on a restaurant’s financial performance (FPR) is detected, associated with the items representing the socially responsible practice of commitment to retaining employees’ jobs, even in crisis situations (CSR.1), and the cooperation with the community in favour of the territory’s sustainable development (CSR.6). Thus, sub-hypotheses 4a,f cannot be rejected, correspondingly.
These results are aligned with the previous conclusions of Kang et al. [98], who stated that CSR influences financial performance in the hotel and tourism sector. In this same sector, there has been greater awareness of CSR, due to the growing importance attributed to reputation and brand capital [98] and the growing tendency to consume appropriate and socially fair products in the hotel and restaurant sector [104]. As indicated by Lee et al. [99], despite there being no clear relation between CSR and FPR in the restaurant industry, except for in Kang et al. [98], which found a positive effect of CSR (i.e., socially responsible activities) on the value of restaurant firms in the USA, this is corroborated here in the set of evidence obtained. This underlines the importance of socially responsible actions for the business sustainability of restaurants linked to their places of origin.
5. Conclusions
This study assesses the different ways in which combining the use of regional agri-food products and the implementation of sustainable and responsible management practices, including quality management, environmental management and corporate social responsibility, influences the financial performance of restaurants linked to their places of origin, as applied to units located in the Central Region of Portugal.
The empirical evidence obtained shows that the place branding of certain territories, when based on differentiated quality agri-food products linked to the territory, can serve as a lever to promote sustainable tourism, with a positive influence on many tourism-related sectors of activity, with crossed multiplying effects, for example in hotels and restaurants.
Standing out as differentiating elements of this study are the use of variables representing the strategic option by regional restaurants to use quality regional agri-food products, associating this option, in an innovative way, with variables related to sustainable and responsible management practices, as a way to strengthen the financial performance of these differentiated units in the hotel and restaurant sector. The evidence presented here adds knowledge and diversity to the literature on sustainable, responsible management in the restaurant sector, which, as pointed out by Higgins-Desbiolles et al. [21], has so far been centred almost exclusively on the environmental aspect of sustainability.
In addition, this study addresses the most recent needs and concerns of consumers, since, besides the constant concern about safety, certification and food quality, as indicated by Cantele and Cassia [19], consumers increasingly value matters related to the origin of food, the sustainability of farming and production processes, environmental impacts, the use of harmful, chemical pesticides and fertilisers, combating food waste, social justice, wealth redistribution and respect for workers’ rights throughout the value chain.
Regarding the implications of this study, these lie at two levels of intervention. Firstly, it gives political decision-makers bases for decisions on new lines of strategic intervention, implementing new public policies oriented towards place branding, based on the production, distribution and commercialisation of differentiated quality regional products. Interventions of this nature will allow not only the strengthening of territorial identity for tourism and internal investment but can also benefit the different sectors of the agri-food industry, creating and reinforcing supporting, interdependent connections, which can have multiplying crossed effects on various sub-sectors of economic activity related to the territory of origin, with a view to sustainability. Secondly, for agents in the restaurant sector, especially for the differentiated group of founders and managers of restaurants linked to the territory, this study gives a series of significant insights into innovation of their business model towards responsible, sustainable management, which can lead to achieving higher levels of financial performance.
This study faced several limitations, which to some extent affect the results obtained. The first regards the impossibility of generalising the results, due to the study being applied exclusively to restaurants located in the Centre Region of Portugal. It should be noted that, due to limited access to data originating from the Regional Spanish Restaurants located in Extremadura Region, it was not possible to provide a comparative analysis between the two samples, as originally planned. This was mainly justified by the number of closures associated with the Pandemic crisis. The second is related to the field work collection of primary data occurring in the midst of the pandemic crisis caused by SARS-CoV-2. Therefore, as the restaurant sector was one of those hardest hit by the crisis, the authors recognise that the answers to the questionnaire may have been affected. This situation also meant that data collection could not be carried out face-to-face in the restaurants themselves, which may have affected the answers and also limited the study to the Centre Region of Portugal.
In future research, it will be important to follow new exploratory paths to be able to make a comparison between different territorial and international situations, in order to advance the still limited knowledge about the different mechanisms of associating place branding, based on agri-food products, with the circular practices of restaurants linked to the territory, spas and other categories of themed hotels linked to the land.
Author Contributions
Conceptualization, C.L., J.L. and J.R.-G.; methodology, C.L., J.L. and J.R.-G.; software, J.L.; validation, C.L., J.L. and J.R.-G.; formal analysis, C.L., J.L.; resources, C.L.; data curation, C.L. and J.L.; writing-original draft preparation, C.L.; writing-review and editing, C.L., J.L. and J.R.-G.; supervision, J.L. and J.R.-G. All authors have read and agreed to the published version of the manuscript.
Funding
This research was funded by Fundação para a Ciência e Tecnologia grant number Grants and NECE-UIDB/4630/2020.
Informed Consent Statement
Informed consent was obtained from all subjects involved in the study.
Data Availability Statement
Information created and data used during the current study is available from the corresponding author on reasonable request to bona fide researchers.
Conflicts of Interest
The authors declare no conflict of interest.
References
- United Nations General Assembly. Transforming Our World: The 2030 Agenda for Sustainable Development; United Nations: San Francisco, CA, USA, 2015. [Google Scholar]
- Cantele, S.; Zardini, A. Is sustainability a competitive advantage for small businesses? An empirical analysis of possible mediators in the sustainability–financial performance relationship. J. Clean. Prod. 2018, 182, 166–176. [Google Scholar] [CrossRef]
- Boyne, S.; Hall, D. Place promotion through food and tourism: Rural branding and the role of websites. Place Branding 2004, 1, 80–92. [Google Scholar] [CrossRef]
- Bessière, J. Local Development and Heritage: Traditional Food and Cuisine as Tourist Attractions in Rural Areas. Sociol. Rural. 1998, 38, 21–34. [Google Scholar] [CrossRef]
- Hall, C.M.; Sharples, L. Food and Wine Festivals and Events around the World: Development, Management, and Markets; Butterworth-Heinemann: Oxford, UK, 2008. [Google Scholar]
- Charters, S.; Menival, D.; Senaux, B.; Serdukov, S. Value in the territorial brand: The case of champagne. Br. Food J. 2013, 115, 1505–1517. [Google Scholar] [CrossRef]
- Roberts, E.; Townsend, L. The Contribution of the Creative Economy to the Resilience of Rural Communities: Exploring Cultural and Digital Capital. Sociol. Rural. 2016, 56, 197–219. [Google Scholar] [CrossRef]
- Martín, X.; Martínez, A.; Gordon, J. Methodology to Diagnose the Integration of Campsites in Rural Cultural Landscapes—An Applied Research in Catalonia, Spain. Land 2022, 11, 365. [Google Scholar] [CrossRef]
- Mettepenningen, E.; Vandermeulen, V.; Van Huylenbroeck, G.; Schuermans, N.; Van Hecke, E.; Messely, L.; Dessein, J.; Bourgeois, M. Exploring Synergies between Place Branding and Agricultural Landscape Management as a Rural Development Practice. Sociol. Rural. 2012, 52, 432–452. [Google Scholar] [CrossRef]
- Ilbery, B.; Kneafsey, M. Niche Markets and Regional Speciality Food Products in Europe: Towards a Research Agenda. Environ. Plan. A 1999, 31, 2207–2222. [Google Scholar] [CrossRef]
- European Union. Regulamento (CEE) no 2081/92 do Conselho, de 14 de Julho de 1992, Relativo à Protecção das Indicações Geográficas e Denominações de Origem dos Produtos Agrícolas e dos Géneros Alimentícios; European Union: Maastricht, The Netherlands, 1992; p. 1. [Google Scholar]
- Cei, L.; Stefani, G.; Defrancesco, E.; Lombardi, G.V. Geographical indications: A first assessment of the impact on rural development in Italian NUTS3 regions. Land Use Policy 2018, 75, 620–630. [Google Scholar] [CrossRef]
- European Comission. eAmbrosia—The EU Geographical Indications Register. 2021. Available online: https://ec.europa.eu/info/food-farming-fisheries/food-safety-and-quality/certification/quality-labels/geographical-indications-register/ (accessed on 2 May 2021).
- Berg, P.O.; Sevón, G. Food-branding places—A sensory perspective. Place Branding Public Dipl. 2014, 10, 289–304. [Google Scholar] [CrossRef]
- Muñiz-Martinez, N.; Florek, M. Food-based place branding as holistic place ecosystems: The case of Basque Gastronomic Ecosystem. Place Branding Public Dipl. Dinnie 2021. [Google Scholar] [CrossRef]
- Kavaratzis, M. From “necessary evil” to necessity: Stakeholders’ involvement in place branding. J. Place Manag. Dev. 2012, 5, 7–19. [Google Scholar] [CrossRef]
- Kavaratzis, M.; Hatch, M.J. The dynamics of place brands. Mark. Theory 2013, 13, 69–86. [Google Scholar] [CrossRef]
- Pícha, K.; Navrátil, J.; Švec, R. Preference to Local Food vs. Preference to “National” and Regional Food. J. Food Prod. Mark. 2018, 24, 125–145. [Google Scholar] [CrossRef]
- Cantele, S.; Cassia, F. Sustainability implementation in restaurants: A comprehensive model of drivers, barriers, and competitiveness-mediated effects on firm performance. Int. J. Hosp. Manag. 2020, 87, 102510. [Google Scholar] [CrossRef]
- Bryła, P. The role of appeals to tradition in origin food marketing. A survey among Polish consumers. Appetite 2015, 91, 302–310. [Google Scholar] [CrossRef]
- Higgins-Desbiolles, F.; Moskwa, E.; Wijesinghe, G. How sustainable is sustainable hospitality research? A review of sustainable restaurant literature from 1991 to 2015. Curr. Issues Tour. 2019, 22, 1551–1580. [Google Scholar] [CrossRef]
- Engert, S.; Rauter, R.; Baumgartner, R.J. Exploring the integration of corporate sustainability into strategic management: A literature review. J. Clean. Prod. 2016, 112, 2833–2850. [Google Scholar] [CrossRef]
- Baumgartner, R.J.; Rauter, R. Strategic perspectives of corporate sustainability management to develop a sustainable organization. J. Clean. Prod. 2017, 140, 81–92. [Google Scholar] [CrossRef]
- Frederick, W.C. From CSR1 to CSR2: The maturing of business-and-society thought. Bus. Soc. 1994, 33, 150–164. [Google Scholar] [CrossRef]
- Porter, M.E.; Kramer, M.R. Strategy and society: The link between competitive advantage and corporate social responsibility. Harv. Bus. Rev. 2007, 85, 136–137. [Google Scholar]
- Bocken, N.M.P.; Short, S.W.; Rana, P.; Evans, S. A literature and practice review to develop sustainable business model archetypes. J. Clean. Prod. 2014, 65, 42–56. [Google Scholar] [CrossRef]
- Lüdeke-Freund, F.; Carroux, S.; Joyce, A.; Massa, L.; Breuer, H. The sustainable business model pattern taxonomy—45 patterns to support sustainability-oriented business model innovation. Sustain. Prod. Consum. 2018, 15, 145–162. [Google Scholar] [CrossRef]
- Rao, P.; Singh, A.K.; la O’Castillo, O.; Intal, P.S.; Sajid, A. A metric for corporate environmental indicators … for small and medium enterprises in the Philippines. Bus. Strategy Environ. 2009, 18, 14–31. [Google Scholar] [CrossRef]
- Llach, J.; Marimon, F.; del Mar Alonso-Almeida, M.; Bernardo, M. Determinants of online booking loyalties for the purchasing of airline tickets. Tour. Manag. 2013, 35, 23–31. [Google Scholar] [CrossRef]
- Perramon, J.; del Mar Alonso-Almeida, M.; Llach, J.; Bagur-Femenías, L. Green practices in restaurants: Impact on firm performance. Oper. Manag. Res. 2014, 7, 2–12. [Google Scholar] [CrossRef]
- Bagur-Femenías, L.; Perramon, J.; Oliveras-Villanueva, M. Effects of service quality policies in the tourism sector performance: An empirical analysis of Spanish hotels and restaurants. Sustainability 2019, 11, 872. [Google Scholar] [CrossRef]
- Jang, Y.J.; Zheng, T.; Bosselman, R. Top managers’ environmental values, leadership, and stakeholder engagement in promoting environmental sustainability in the restaurant industry. Int. J. Hosp. Manag. 2017, 63, 101–111. [Google Scholar] [CrossRef]
- del Mar Alonso-Almeida, M.; Bagur-Femenias, L.; Llach, J.; Perramon, J. Sustainability in small tourist businesses: The link between initiatives and performance. Curr. Issues Tour. 2018, 21, 1–20. [Google Scholar] [CrossRef]
- Du Rand, G.E.; Heath, E.; Alberts, N. The Role of Local and Regional Food in Destination Marketing. J. Travel Tour. Mark. 2003, 14, 97–112. [Google Scholar] [CrossRef]
- Zhang, T.; Chen, J.; Hu, B. Authenticity, Quality, and Loyalty: Local Food and Sustainable Tourism Experience. Sustainability 2019, 11, 3437. [Google Scholar] [CrossRef]
- Delfosse, C.; Audiot, A.; Berard, L.; Dubeuf, B.; Le Bail, M.; Rouquette, J.L. Qualité, liens au lieu et développement local. In La qualité dans L’agro-Alimentaire: Emergence d’un Champ de Recherches; HAL INRA: Montpellier, France, 1996; pp. 144–146. [Google Scholar]
- Bérard, L.; Marchenay, P. Local products and geographical indications: Taking account of local knowledge and biodiversity. Int. Soc. Sci. J. 2006, 58, 109–116. [Google Scholar] [CrossRef]
- Tregear, A.; Arfini, F.; Belletti, G.; Marescotti, A. Regional foods and rural development: The role of product qualification. J. Rural. Stud. 2007, 23, 12–22. [Google Scholar] [CrossRef]
- Cohen, E.; Avieli, N. Food in tourism. Ann. Tour. Res. 2004, 31, 755–778. [Google Scholar] [CrossRef]
- Hall, C.M.; Sharples, L.; Mitchell, R.; Macionis, N.; Cambourne, B. Food tourism around the world. In Food Tourism around The World, 1st ed.; Hall, C.M., Sharples, L., Mitchell, R., Macionis, N.B.C., Eds.; Routledge: Abingdon-on-Thames, UK, 2003. [Google Scholar] [CrossRef]
- van der Ploeg, J.D.; Renting, H.; Brunori, G.; Knickel, K.; Mannion, J.; Marsden, T.; de Roest, K.; Sevilla-Guzman, E.; Ventura, F. Rural Development: From Practices and Policies towards Theory. Sociol. Rural. 2000, 40, 391–408. [Google Scholar] [CrossRef]
- Ray, C. Culture, Intellectual Property and Territorial Rural Development. Sociol. Rural. 1998, 38, 3–20. [Google Scholar] [CrossRef]
- Marsden, T.; Banks, J.; Bristow, G. Food Supply Chain Approaches: Exploring their Role in Rural Development. Sociol. Rural. 2000, 40, 424–438. [Google Scholar] [CrossRef]
- Lopes, C.; Leitão, J.; Rengifo-Gallego, J. Place branding: Revealing the neglected role of agro food products. Int. Rev. Public Nonprofit Mark. 2018, 15, 497–530. [Google Scholar] [CrossRef]
- European Union. Regulamento (UE) n.o 1151/2012, de 21 de Novembro de 2012, Relativo aos Regimes de Qualidade dos Produtos Agrícolas e dos Géneros Alimentícios; European Union: Maastricht, The Netherlands, 2012. [Google Scholar]
- Tregear, A. From Stilton to Vimto: Using Food History to Re-think Typical Products in Rural Development. Sociol. Rural. 2003, 43, 91–107. [Google Scholar] [CrossRef]
- Kivela, J.; Crotts, J.C. Tourism and Gastronomy: Gastronomy’s Influence on How Tourists Experience a Destination. J. Hosp. Tour. Res. 2006, 30, 354–377. [Google Scholar] [CrossRef]
- Tregear, A.; Arfini, F.; Belletti, G.; Marescotti, A. The impact of territorial product qualification processes on the rural development potential of small-scale food productions. XI World Congr. Rural. Sociol. Trondheim 2004, 92, 1–14. Available online: https://s3.amazonaws.com/academia.edu.documents/44440308/The_impact_of_territorial_product_qualif20160405-26842-1h7suku.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1525867850&Signature=w1QkuVkWSjiCNKeiGTR%2Fh0X4cyc%3D&response-content-disposition=inli (accessed on 2 May 2021).
- Bryła, P. Regional ethnocentrism on the food market as a pattern of sustainable consumption. Sustainability 2019, 11, 6408. [Google Scholar] [CrossRef]
- Brunori, G.; Rossi, A. Synergy and Coherence through Collective Action: Some Insights from Wine Routes in Tuscany. Sociol. Rural. 2000, 40, 409–423. [Google Scholar] [CrossRef]
- Ventura, F.; Milone, P. Theory and practice of multi-product farms: Farm butcheries in Umbria. Sociol. Rural. 2000, 40, 452–465. [Google Scholar] [CrossRef]
- Nygard, B.; Storstad, O. De-globalization of Food Markets? Consumer Perceptions of Safe Food: The Case of Norway. Sociol. Rural. 1998, 38, 35–53. [Google Scholar] [CrossRef]
- Millán Vázquez de la Torre, M.G.; Morales Fernández, E.; Pérez Naranjo, L.M. Turismo Gastronómico, Denominaciones de Origen y Desarrollo Rural en Andalucía: Situación Actual. Boletín De La Asoc. De Geógrafos Españoles 2014, 65, 113–137. [Google Scholar] [CrossRef]
- de San Eugenio Vela, J.; Nogué, J.; Govers, R. Visual landscape as a key element of place branding. J. Place Manag. Dev. 2017, 10, 23–44. [Google Scholar] [CrossRef]
- Nogué, J.; De San Eugenio Vela, J. The visual landscape’s contribution to generating territorial brands. Bol. De La Asoc. De Geogr. Esp. 2017, 74, 143–160. [Google Scholar] [CrossRef]
- Jiménez, J.A.C.; de la Torre, M.G.M.V.; Rojas, R.H. Analysis of the Tourism Demand for Iberian Ham Routes in Andalusia (Southern Spain): Tourist Profile. Sustainability 2019, 11, 4278. [Google Scholar] [CrossRef]
- Folgado Fernández, J.A.; Palos Sánchez, P.R.; Campón Cerro, A.M.; Hernández Mogollón, J.M. Productos gastronómicos con identidad y desarrollo del destino turístico. Un estudio sobre rutas del queso de España. Int. J. Sci. Manag. Tour. 2017, 3, 93–109. Available online: http://ijosmt.com/index.php/ijosmt/article/view/182 (accessed on 2 May 2021).
- Messely, L.; Dessein, J.; Rogge, E. Behind the Scenes of Place Branding: Unraveling the Selective Nature of Regional Branding. Tijdschr. Voor Econ. En Soc. Geogr. 2014, 106, 291–306. [Google Scholar] [CrossRef]
- Verlegh, P.W.J.; Steenkamp, J.-B. A review and meta-analysis of country-of-origin research. J. Econ. Psychol. 1999, 20, 521–546. [Google Scholar] [CrossRef]
- Marette, S. The role of common labelling in a context of asymmetric information. Eur. Rev. Agric. Econ. 1999, 26, 167–178. [Google Scholar] [CrossRef]
- Charters, S.; Mitchell, R.; Menival, D. The Territorial Brand in Wine. In Proceedings of the 6th AWBR International Conference, Bordeaux, France, 9–10 June 2011; p. 14. [Google Scholar]
- Menival, D.; Charters, S. The impact of geographic reputation on the value created in Champagne. Aust. J. Agric. Resour. Econ. 2014, 58, 171–184. [Google Scholar] [CrossRef]
- de Chernatony, L.; Dall’Olmo Riley, F. Defining A “Brand”: Beyond The Literature With Experts’ Interpretations. J. Mark. Manag. 1998, 14, 417–443. [Google Scholar] [CrossRef]
- Kavaratzis, M.; Ashworth, G.J. City Branding: An effective assertion of identity or a transitory marketing trick? Tijdschr. Voor Econ. En Soc. Geogr. 2005, 96, 506–514. [Google Scholar] [CrossRef]
- Kotler, P.; Gertner, D. Country as brand, product, and beyond: A place marketing and brand management perspective. J. Brand Manag. 2002, 9, 249–261. [Google Scholar] [CrossRef]
- Moilanen, T. Challenges of city branding: A comparative study of 10 European cities. Place Branding Public Dipl. 2015, 11, 216–225. [Google Scholar] [CrossRef]
- Jurado-Rivas, C.; Sánchez-Rivero, M. Investigating Change in the Willingness to Pay for a More Sustainable Tourist Destination in a World Heritage City. Land 2022, 11, 439. [Google Scholar] [CrossRef]
- Hjalager, A.-M. A review of innovation research in tourism. Tour. Manag. 2010, 31, 1–12. [Google Scholar] [CrossRef]
- Richards, G. (Ed.) Gastronomy: An essential ingredient in tourism production and consumption? In Tourism and Gastronomy, 1st ed.; Routledge: Abingdon-on-Thames, UK, 2003; pp. 17–34. [Google Scholar]
- Dhora, R.; Dionizi, B. The Role of the Restaurant Sector in Promoting the Local Cuisine. The Case of Shkodra City. Acad. J. Interdiscip. Stud. 2014, 3, 327–332. [Google Scholar] [CrossRef]
- Mitchell, R.; Hall, C.M. Wine Tourism Research: The State of Play. Tour. Rev. Int. 2008, 9, 307–332. [Google Scholar] [CrossRef]
- Yun, J.H.J.; Park, K.B.; Del Gaudio, G.; Corte, V.D. Open innovation ecosystems of restaurants: Geographical economics of successful restaurants from three cities. Eur. Plan. Stud. 2020, 28, 2348–2367. [Google Scholar] [CrossRef]
- Henchion, M.; Mcintyre, B. Regional imagery and quality products: The Irish experience. Br. Food J. 2000, 102, 630–644. [Google Scholar] [CrossRef]
- Tellström, R.; Gustafsson, I.-B.; Mossberg, L. Consuming heritage: The use of local food culture in branding. Place Branding 2006, 2, 130–143. [Google Scholar] [CrossRef]
- Clark, G.; Chabrel, M. Measuring Integrated Rural Tourism. Tour. Geogr. 2007, 9, 371–386. [Google Scholar] [CrossRef]
- Everett, S.; Aitchison, C. The role of food tourism in sustaining regional identity: A case study of Cornwall, South West England. J. Sustain. Tour. 2008, 16, 150–167. [Google Scholar] [CrossRef]
- Hjalager, A.-M.; Richards, G. (Eds.) 13 Still undigested: Research issues in tourism and gastronomy. In Tourism and Gastronomy; Routledge: Abingdon-on-Thames, UK; Taylor & Francis Group: Abingdon-on-Thames, UK, 2002; pp. 224–234. [Google Scholar]
- Smith, S.L.J.; Xiao, H. Culinary tourism supply chains: A preliminary examination. J. Travel Res. 2008, 46, 289–299. [Google Scholar] [CrossRef]
- Casadesus, M.; Marimon, F.; Alonso, M. The future of standardised quality management in tourism: Evidence from the Spanish tourist sector. Serv. Ind. J. 2010, 30, 2457–2474. [Google Scholar] [CrossRef]
- Tarí, J.J.; Heras-Saizarbitoria, I.; Dick, G. Internal and external drivers for quality certification in the service industry: Do they have different impacts on success? Serv. Bus. 2014, 8, 337–354. [Google Scholar] [CrossRef]
- Bakotić, D.; Rogošić, A. Employee involvement as a key determinant of core quality management practices. Total Qual. Manag. Bus. Excell. 2017, 28, 1209–1226. [Google Scholar] [CrossRef]
- Kaynak, H. The relationship between total quality management practices and their effects on firm performance. J. Oper. Manag. 2003, 21, 405–435. [Google Scholar] [CrossRef]
- Nair, A. Meta-analysis of the relationship between quality management practices and firm performance-implications for quality management theory development. J. Oper. Manag. 2006, 24, 948–975. [Google Scholar] [CrossRef]
- Rodríguez-Antón, J.M.; Alonso-Almeida, M.d.M.; Rubio Andrada, L. Shedding more light on the impacts of quality certified systems in small service enterprises: A multidimensional analysis. Afr. J. Bus. Manag. 2011, 5, 7911–7922. [Google Scholar] [CrossRef][Green Version]
- Claver-Cortes, E.; Pertusa-Ortega, E.M.; Zaragoza-Saez, P.C. Organizational design and knowledge performance: An empirical study. Intang. Cap. 2008, 4, 166–190. [Google Scholar] [CrossRef]
- Alonso-Almeida, M.d.M.; Rodríguez-Antón, J.M.; Rubio-Andrada, L. Reasons for implementing certified quality systems and impact on performance: An analysis of the hotel industry. Serv. Ind. J. 2012, 32, 919–936. [Google Scholar] [CrossRef]
- Ruiz-Molina, M.-E.; Gil-Saura, I.; Moliner-Velázquez, B. Does technology make a difference? Evidence from Spanish hotels. Serv. Bus. 2011, 5, 1–12. [Google Scholar] [CrossRef]
- Bagur-Femenías, L.; Martí, J.; Rocafort, A. Impact of sustainable management policies on tourism companies’ performance: The case of the metropolitan region of Madrid. Curr. Issues Tour. 2015, 18, 376–390. [Google Scholar] [CrossRef]
- Fotopoulos, C.B.; Psomas, E.L. The impact of “soft” and “hard” TQM elements on quality management results. Int. J. Qual. Reliab. Manag. 2009, 26, 150–163. [Google Scholar] [CrossRef]
- Bagur-Femenias, L.; Celma, D.; Patau, J. The Adoption of Environmental Practices in Small Hotels. Voluntary or Mandatory? An Empirical Approach. Sustainability 2016, 8, 695. [Google Scholar] [CrossRef]
- Porter, M.E. The Competitive Advantage: Creating and Sustaining Superior Performance; Republished with a New Introduction 1998; Free Press: New York, NY, USA, 1985. [Google Scholar]
- Molina-Azorín, J.F.; Claver-Cortés, E.; Pereira-Moliner, J.; Tarí, J.J. Environmental practices and firm performance: An empirical analysis in the Spanish hotel industry. J. Clean. Prod. 2009, 17, 516–524. [Google Scholar] [CrossRef]
- Shrivastava, P. The Role of Corporations in Achieving Ecological Sustainability. Acad. Manag. Rev. 1995, 20, 936–960. [Google Scholar] [CrossRef]
- Hofer, C.; Cantor, D.E.; Dai, J. The competitive determinants of a firm’s environmental management activities: Evidence from US manufacturing industries. J. Oper. Manag. 2012, 30, 69–84. [Google Scholar] [CrossRef]
- Wagner, M. How to reconcile environmental and economic performance to improve corporate sustainability: Corporate environmental strategies in the European paper industry. J. Environ. Manag. 2005, 76, 105–118. [Google Scholar] [CrossRef]
- Jacobs, B.W.; Singhal, V.R.; Subramanian, R. An empirical investigation of environmental performance and the market value of the firm. J. Oper. Manag. 2010, 28, 430–441. [Google Scholar] [CrossRef]
- McWilliams, A.; Siegel, D. Corporate Social Responsibility: A Theory of the Firm Perspective. Acad. Manag. Rev. 2001, 26, 117. [Google Scholar] [CrossRef]
- Kang, K.H.; Lee, S.; Huh, C. Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry. Int. J. Hosp. Manag. 2010, 29, 72–82. [Google Scholar] [CrossRef]
- Lee, S.; Singal, M.; Kang, K.H. The corporate social responsibility–financial performance link in the U.S. restaurant industry: Do economic conditions matter? Int. J. Hosp. Manag. 2013, 32, 2–10. [Google Scholar] [CrossRef]
- Bird, R.; Hall, A.D.; Momentè, F.; Reggiani, F. What Corporate Social Responsibility Activities are Valued by the Market? J. Bus. Ethics 2007, 76, 189–206. [Google Scholar] [CrossRef]
- Nicolau, J.L. Corporate Social Responsibility. Ann. Tour. Res. 2008, 35, 990–1006. [Google Scholar] [CrossRef][Green Version]
- Donaldson, T.; Preston, L.E. The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications. Acad. Manag. Rev. 1995, 20, 65. [Google Scholar] [CrossRef]
- Jiang, W.; Dev, C.S.; Rao, V.R. Brand extension and customer loyalty: Evidence from the lodging industry. Cornell Hotel. Restaur. Adm. Q. 2002, 43, 5–16. [Google Scholar] [CrossRef]
- Choi, K.; Kang, K.H.; Lee, S.; Lee, K. Impact of Brand Diversification on Firm Performance: A Study of Restaurant Firms. Tour. Econ. 2011, 17, 885–903. [Google Scholar] [CrossRef]
- Kassinis, G.I.; Soteriou, A.C. Greening the service profit chain: The impact of environmental management practices. Prod. Oper. Manag. 2009, 12, 386–403. [Google Scholar] [CrossRef]
- Kasim, A.; Ismail, A. Environmentally friendly practices among restaurants: Drivers and barriers to change. J. Sustain. Tour. 2012, 20, 551–570. [Google Scholar] [CrossRef]
- Planken, B. Global Reporting Initiative. In Encyclopedia of Corporate Social Responsibility; Springer: Berlin/Heidelberg, Germany, 2013; pp. 1254–1256. [Google Scholar] [CrossRef]
- Kleynhans, C.; Roberson, J. Barriers to the practice of benchmarking in South African restaurants. Probl. Perspect. Manag. 2017, 15, 255–265. [Google Scholar] [CrossRef]
- Zhang, H.; Ji, P.; Wang, J.; Chen, X. A novel decision support model for satisfactory restaurants utilizing social information: A case study of TripAdvisor.com. Tour. Manag. 2017, 59, 281–297. [Google Scholar] [CrossRef]
- Heung, V.C.S. American theme restaurants: A study of consumer’s perceptions of the important attributes in restaurant selection. Asia Pac. J. Tour. Res. 2002, 7, 19–28. [Google Scholar] [CrossRef]
- Smith, S.M. Determining Sample Size: How to Ensure you Get the Correct Sample Size. Available online: https://www.qualtrics.com (accessed on 19 August 2017).
- Kaufmann, A.; Todtling, F. Systems of Innovation in Traditional Industrial Regions: The Case of Styria in a Comparative Perspective. Reg. Stud. 2000, 34, 29–40. [Google Scholar] [CrossRef]
- Kaufmann, A.; Tödtling, F. Science-industry interaction in the process of innovation: The importance of boundary-crossing between systems. Res. Policy 2001, 30, 791–804. [Google Scholar] [CrossRef]
- Silva, M.J.; Leitão, J. Reinforcing the Entrepreneurial Innovation Capacity of Industrial SMEs with Networks. In Public Policies for Fostering Entrepreneurship; Springer: New York, NY, USA, 2009; pp. 151–161. [Google Scholar] [CrossRef]
- Leitão, J.; Silva, J. Spatial life cycle and institutional platform of the Cova da Beira City-Region’. Rev. Port. De Estud. Reg. 2012, 30, 57–64. [Google Scholar]
- Pereira, D.; Leitao, J. Absorptive capacity, coopetition and generation of product innovation: Contrasting Italian and Portuguese manufacturing firms. Int. J. Technol. Manag. 2016, 71, 10. [Google Scholar] [CrossRef]
- Leitão, J.; de Brito, S.; Cubico, S. Eco-innovation influencers: Unveiling the role of lean management principles adoption. Sustainability 2019, 11, 2225. [Google Scholar] [CrossRef]
- Wilson, J.R.; Lorenz, K.A. Standard Binary Logistic Regression Model; Springer: Cham, Switzerland, 2015; pp. 25–54. [Google Scholar] [CrossRef]
- Marôco, J. Análise Estatística com o SPSS Statistics (7.a Edição); Report Number—Análise e Gestão de Informação; Lda: Lisboa, Portugal, 2018. [Google Scholar]
- Hosmer, D.W.; Lemeshow, S. Applied Logistic Regression; John Wiley & Sons, Inc.: New York, NY, USA, 1989. [Google Scholar] [CrossRef]
- Starkweather, J.; Moske, A.K. Multinomial Logistic Regression. 2019. Available online: https://it.unt.edu/sites/default/files/mlr_jds_aug2011.pdf (accessed on 8 April 2022).
- Vittinghoff, E.; Shiboski, S.C.; Glidden, D.V.; McCulloch, C.E. Regression Methods in Biostatistics: Linear, Logistic, Survival, and Repeated Measures Models; Springer Science+Business Media, Inc.: New York, NY, USA, 2005. [Google Scholar]
- McCullagh, P.; Nelder, J.A. Generalized Linear Models, 2nd ed.; Chapman and Hall: London, UK, 1989. [Google Scholar] [CrossRef]
Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations. |
© 2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).