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Journal: Sustainability, 2021
Volume: 13
Number: 1433
Article:
Stress on Frontline Employees from Customer Aggression in the Restaurant Industry: The Moderating Effect of Empowerment
Authors:
by
Yahua Bi, Sooyoung Choi, Jie Yin and Insin Kim
Link:
https://www.mdpi.com/2071-1050/13/3/1433
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