Social Media as a Catalyst for the Enhancement of Destination Image: Evidence from a Mediterranean Destination with Political Conflict
Abstract
:1. Introduction
2. Literature Review
2.1. Destinations with Political Conflict
2.2. Destination Image
2.3. Social Media and Tourism
2.4. Case of North Cyprus
- What is the extent of tourism sector operators’ commitment to utilize social media platforms toward this aim?
- Moreover, are tourism operators aware of the practical value and power of social media platforms to disseminate a true image of the destination that is entangled in political uncertainty?
3. Conceptualization
4. Study Method
5. Research Design
6. Data Collection
7. Data Analysis
8. Findings and Discussions
9. Extraction of the Themes and Subthemes
10. Managerial and Theoretical Implications
11. Limitations and Suggestions for Future Research
12. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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ARRIVALS BY MONTH | TOTAL NUMBER OF ARRIVALS | ||
---|---|---|---|
2019 | 2020 | % Change | |
JANUARY | 105,630 | 112,232 | 6.3 |
FEBRUARY | 128,028 | 128,743 | 0.6 |
MARCH | 131,087 | 44,107 | −66.4 |
APRIL | 146,768 | 67 | −100.0 |
MAY | 129,844 | 37 | −100.0 |
JUNE | 150,051 | 477 | −99.7 |
JULY | 152,247 | 20,228 | −86.7 |
AUGUST | 159,250 | 35,119 | −77.9 |
SEPTEMBER | 192,123 | 11,727 | −93.9 |
OCTOBER | 177,127 | 13,275 | −92.5 |
NOVEMBER | 148,408 | 14,552 | −90.2 |
DECEMBER | 129,416 | 8282 | −93.6 |
TOTAL | 1,749,979 | 388,846 | −77.8 |
|
Organization | Interviewees’ Position | Number |
---|---|---|
Eastern Mediterranean University | Professor of sustainable tourism | 1 |
Eastern Mediterranean University | Assistant professor of tourism | 1 |
North Cyprus Ministry of Tourism | Director of tourism ministry | 1 |
North Cyprus Ministry of Tourism | Undersecretary of tourism ministry | 1 |
North Cyprus Ministry of Tourism | Deputy director of promotion and marketing sector of tourism ministry | 1 |
North Cyprus Ministry of Tourism | Visual communication and social media responsible of tourism ministry | 1 |
Cyprus Turkish Tourism and Travel Agents’ Union (KITSAB) | Head of KITSAB, former director of marketing and promotion of tourism ministry, owner of a travel agency | 1 |
Cyprus Turkish Tourism and Travel Agents’ Union (KITSAB) | General secretary of KITSAB, Pars tourism and travel agency director | 1 |
Limak hotel | Promotion and marketing manager of Limak hotel | 1 |
Paisan Educational and Immigration Institute | Director of Paisan institute, social media Influencer with 61K followers | 1 |
Total | 10 |
Themes/Codes Relevant to Social Media Platforms Utilization | Subthemes | Categories |
---|---|---|
Awareness of social media |
| |
Social media and tourism |
| |
Social media and destination image |
| |
Investment in social media |
| |
Commitment to utilizing social media |
| |
Social media and marketing |
| |
Social media and networking |
| |
Social media and regional marketing |
| |
Lack of policy on social media |
| |
Budget deficiency |
| |
Lack of infrastructure |
| |
Lack of collaboration |
|
Themes/Codes Relevant to Political Deadlock Undermining Destination Image and Development | Subthemes | Categories |
---|---|---|
Lack of direct flight |
| |
Lack of investment |
| |
Lack of recognition |
| |
Frequency of governance |
| |
Lack of partnership |
| |
Lack of strategy |
| |
Lack of collaboration with the universities |
| |
Lack of institutions |
| |
Distribution of negative image by political adversary. |
|
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Farhangi, S.; Alipour, H. Social Media as a Catalyst for the Enhancement of Destination Image: Evidence from a Mediterranean Destination with Political Conflict. Sustainability 2021, 13, 7276. https://doi.org/10.3390/su13137276
Farhangi S, Alipour H. Social Media as a Catalyst for the Enhancement of Destination Image: Evidence from a Mediterranean Destination with Political Conflict. Sustainability. 2021; 13(13):7276. https://doi.org/10.3390/su13137276
Chicago/Turabian StyleFarhangi, Sanaz, and Habib Alipour. 2021. "Social Media as a Catalyst for the Enhancement of Destination Image: Evidence from a Mediterranean Destination with Political Conflict" Sustainability 13, no. 13: 7276. https://doi.org/10.3390/su13137276
APA StyleFarhangi, S., & Alipour, H. (2021). Social Media as a Catalyst for the Enhancement of Destination Image: Evidence from a Mediterranean Destination with Political Conflict. Sustainability, 13(13), 7276. https://doi.org/10.3390/su13137276