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Journal: Sustainability, 2020
Volume: 12
Number: 8427
Article:
Behaviors also Trickle Back: An Assessment of Customer Dysfunctional Behavior on Employees and Customers
Authors:
by
Asif Nawaz, Beenish Tariq, Sarfraz Ahmed Dakhan, Antonio Ariza-Montes, Niaz Ahmed Bhutto and Heesup Han
Link:
https://www.mdpi.com/2071-1050/12/20/8427
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