Next Article in Journal
An ANP-Balanced Scorecard Methodology to Quantify the Impact of TQM Elements on Organisational Strategic Sustainable Development: Application to an Oil Firm
Next Article in Special Issue
Eurocities of the Iberian Borderland: A Second Generation of Border Cooperation Structures. An Analysis of Their Development Strategies
Previous Article in Journal
Ten Years of Airbnb Phenomenon Research: A Bibliometric Approach (2010–2019)
Previous Article in Special Issue
The Mission-Oriented Approach for (Cross-Border) Regional Development
Open AccessArticle

Improving Coherence in a Cross-Border Public Transport System: Lessons from the Greater Copenhagen Region

by Jean Ryan 1,2,* and Anders Wretstrand 1,2
1
Department of Technology and Society, Lund University, 22100 Lund, Sweden
2
K2, The Swedish Knowledge Centre for Public Transport, 22236 Lund, Sweden
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(15), 6208; https://doi.org/10.3390/su12156208
Received: 18 June 2020 / Revised: 28 July 2020 / Accepted: 30 July 2020 / Published: 1 August 2020
Greater Copenhagen is often cited as a good example of cross-border cooperation. Shared historical contexts and socio-political willingness have meant that considerable resources have been invested into the development of infrastructure in this region. The Öresund fixed link constitutes the most important element of this infrastructure, facilitating a cross-border public transport system which ties the region together. This public transport system in turn underpins the social, economic and environmental sustainability of the cross-border region. The aim of this study is to investigate the issues at play with respect to improving the coherence of this cross-border public transport system, in relation to ticketing and public transport information in particular. This study comprises the compilation and analysis of the perspectives of the actors involved in and affected by the development of the cross-border transport system. In total, twelve semi-structured interviews were conducted. Six predominant themes emerged from the analysis of the empirical material: “Focus on the customer”, “The Other Side”, “Tidying up at home first”, “Political challenges”, “Back to basics” and “The low-hanging fruits”. It became apparent that the prioritization of internal and organizational issues in the first instance could mean compromises, not only for cross-border cooperation but also for the customer’s (the passenger’s) experience. Results suggest that improvements to coherence in this transport system will most likely take the form of incremental changes and adopting common standards. This is opposed to the development of common systems, or of a significant departure from existing systems. View Full-Text
Keywords: cross-border; cooperation; transport system; ticketing systems; public transport information; Öresund; Greater Copenhagen cross-border; cooperation; transport system; ticketing systems; public transport information; Öresund; Greater Copenhagen
Show Figures

Figure 1

MDPI and ACS Style

Ryan, J.; Wretstrand, A. Improving Coherence in a Cross-Border Public Transport System: Lessons from the Greater Copenhagen Region. Sustainability 2020, 12, 6208.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Search more from Scilit
 
Search
Back to TopTop