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Journal: Sustainability, 2019
Volume: 11
Number: 40
Article:
Customer Complaints Analysis Using Text Mining and Outcome-Driven Innovation Method for Market-Oriented Product Development
Authors:
by
Junegak Joung, Kiwook Jung, Sanghyun Ko and Kwangsoo Kim
Link:
https://www.mdpi.com/2071-1050/11/1/40
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