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Open AccessArticle

Evaluation of Cloud Services: A Fuzzy Multi-Criteria Group Decision Making Method

by Santoso Wibowo 1, Hepu Deng 2,3 and Wei Xu 3,4,*
1
School of Engineering & Technology, Central Queensland University, Melbourne, Victoria 3000, Australia
2
School of Business IT & Logistics, Royal Melbourne Institute of Technology, Melbourne, Victoria 3000, Australia
3
Smart City Research Center, Renmin University of China, Beijing 100872, China
4
School of Information, Renmin University of China, Beijing 100872, China
*
Author to whom correspondence should be addressed.
This paper is an extended version of our paper published in the International Symposium on Computer,Consumer and Control, Xi'an, China, 4–6 July 2016.
Academic Editor: Hsiung-Cheng Lin
Algorithms 2016, 9(4), 84; https://doi.org/10.3390/a9040084
Received: 26 August 2016 / Revised: 23 November 2016 / Accepted: 28 November 2016 / Published: 16 December 2016
This paper presents a fuzzy multi-criteria group decision making method for evaluating the performance of Cloud services in an uncertain environment. Intuitionistic fuzzy numbers are used to better model the subjectivity and imprecision in the performance evaluation process. An effective algorithm is developed based on the technique for order preference by similarity to the ideal solution and the Choquet integral operator for adequately solving the performance evaluation problem. An example is presented for demonstrating the applicability of the proposed method for solving the multi-criteria group decision making problem in real situations. View Full-Text
Keywords: performance evaluation; Cloud services; group decision making; multi-criteria decision making; fuzzy sets performance evaluation; Cloud services; group decision making; multi-criteria decision making; fuzzy sets
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Wibowo, S.; Deng, H.; Xu, W. Evaluation of Cloud Services: A Fuzzy Multi-Criteria Group Decision Making Method. Algorithms 2016, 9, 84.

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